Reaping the Benefits of Mergers and Acquisitions This Page Intentionally Left Blank Reaping the Benefits of Mergers and Acquisitions In Search of the Golden Fleece John Coffey, Valerie Garrow and Linda Holbeche OXFORD AUCKLAND BOSTON JOHANNESBURG MELBOURNE NEW DELHI Butterworth-Heinemann Linacre House, Jordan Hill, Oxford OX2 8DP 225 Wildwood Avenue, Woburn, MA 01801-2041 A division of Reed Educational and Professional Publishing Ltd A member of the Reed Elsevier plc group First published 2002 © Roffey Park Institute 2002 All rights reserved. No part of this publication may be reproduced in any material form (including photocopying or storing in any medium by electronic means and whether or not transiently or incidentally to some other use of this publication) without the written permission of the copyright holder except in accordance with the provisions of the Copyright, Designs and Patents Act 1988 or under the terms of a licence issued by the Copyright Licensing Agency Ltd, 90 Tottenham Court Road, London, England W1P 0LP. Applications for the copyright holder’s written permission to reproduce any part of this publication should be addressed to the publishers British Library Cataloguing in Publication Data Coffey, John Reaping the Benefits of Mergers and Acquisitions: In Search of the Golden Fleece 1. Consolidation and merger of corporations – Case studies 2. Corporate reorganizations – Case studies I. Title II. Garrow, Valerie III. Holbeche, Linda 658.1(cid:2)6 ISBN 0 7506 5399 X For information on all Butterworth-Heinemann publications visit our website at www.bh.com Composition by Genesis Typesetting, Rochester, Kent Printed and bound in Great Britain Contents Acknowledgements vii List of figures ix Part One 1 1 Mergers and acquisitions – in search of the Golden Fleece 3 2 The human and organizational aspects of change 29 Part Two 49 3 Starting the search – prospecting and evaluation 51 The Articon-Integralis case study – part I 73 4 Legal aspects of mergers 83 5 Preparing to set sail – transition planning 102 The Articon-Integralis case study – part II 120 6 Designing in the value – integration initiative design 126 7 Delivering the value – transition management 143 The Articon-Integralis case study – part III 158 v Contents Part Three 163 8 Communicating with effect 165 9 Retaining staff loyalty 183 10 Creating the new organizational culture 198 11 The role of HR 213 12 The role of line managers in mergers 226 13 Conclusion – reaping the benefits of mergers and acquisitions 241 Glossary of terms 256 Index 259 vi Acknowledgements The authors would like to thank the managers of Articon- Integralis for their support in producing this book. In particular the extensive contribution of Martyn Webster, the ex-CFO and the valuable support of Gunter Fuhrmann, the joint COO and Jenny Robb, the Corporate Development manager. Our thanks also go to the other members of the Roffey Park mergers and acquisitions team, Wendy Hirsh and Marion Devine, without whose detailed research this book would not have been possible. Many of the companies mentioned in this book provided case studies for the original research and we are grateful for their time and willingness to share their learning. Thanks are also due to Samantha Allen for her careful checking of facts and to Bob Green for his helpful suggestions. For the detailed preparation of the book we have relied on the efforts of a dedicated team at Roffey Park and in particular Debbie Beaney, Claire McCartney, as well as the Learning Resources team. Val Hammond, Chief Executive of Roffey Park, has kindly supported this project. Finally many thanks to all the organizations that have given us permission to use illustrations of tools or processes from their own experience of mergers and acquisitions. vii This Page Intentionally Left Blank Figures Figure 1.1 Phases of a merger 19 Figure 2.1 Typical emotional waves 35 Figure 3.1 Basis for company valuation 59 Figure 5.1 Transition planning 102 Figure 5.2 Transition plan structure 112 Figure 5.3 Impact matrix 114 Figure 5.4 Transition plan initiatives matrix 116 Figure 6.1 Business building blocks of integration 130 Figure 6.2 Organizational elements 133 Figure 6.3 Change management strategies 134 Figure 7.1 Transition management structure 150 Figure 7.2 Transition project management process 153 Figure 8.1 The communications web 169 Figure 9.1 The employment relationship 189 Figure 10.1 The central role of culture 206 Figure 11.1 The role of HR 214 Figure 11.2 The employment proposition 218 ix
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