Read our 2015/2016 Annual Report.

13 Pages·2016·1.14 MB·English

LOFT Community Services
WE’VE GOT
YOUR BACK
Report to the Community 2015-2016
LOFT Community Services - We’ve Got Your Back Report to the Community 2015-16
2 3
was both a net gain in available housing and an improvement improve our health care and social services system. Members
in the quality of that housing. This exciting transaction was just of our senior staff continue to be involved in advocating for our
being finalized as the fiscal year ended. clients at many levels of the process. This is another way we
have the backs of the people who need our services.
The provincial government recently released ‘Patients First’,
WE ARE PLEASED TO PROVIDE THE FOLLOWING REPORT ON FIVE MAJOR PRIORITIES
their strategy for strengthening health care in Ontario. This We can also help remove the silos by learning from one another.
document states what we at LOFT have long known to be true, Our staff actively seeks out emerging trends and evidence-
REPORT FROM THE that people with mental health and addiction issues are not well based best practices to ensure that our clients receive the
served by the current system. The Patients First strategy involves highest quality service. We do this by attending conferences,
service users having a say and participating in the decision and participating in round tables and advisory groups. We
CHAIR AND CEO
making around their own care, care providers working together also seek to share our own experience and expertise, by
for the benefit of the service user, and the breaking down of participating in community workshops and consulting with
silos that have traditionally existed between service sectors. other agencies.
Our own experience at LOFT very much supports these ideas. As a member of organizations like Toronto Alliance to End
We’ve Got Your Back
As a multi-service agency, we know that integrated support for Homelessness and Addictions and Mental Health Ontario, we
the whole person is more effective than trying to respond to one advocate on behalf of the people we serve and seek to find
set of issues at a time. Someone with mental and physical health both housing and systemic service improvements. With clinical
challenges does not need medical OR psychiatric support, they and research partners like the Centre for Addiction and Mental
Dear Friends and Supporters, James Anok need BOTH and all service sectors need to collaborate to ensure Health and The Hospital for Sick Children, we seek to participate
this happens. in pilot projects to test new service models. By strengthening
When someone says they’ve ‘got your back’, it means they are there to help you. They will be our infrastructure, we are better able to capture and evaluate
standing right there with you watching out on your behalf. This describes exactly what LOFT We believe that LOFT can make a valuable contribution, and data related to our service. For our service users, the result is
aims to do with every client. It relates directly to our promise of “Unwavering Support and that it is important we remain an active participant in the continuous improvement in services.
Hope”, and our long history of reaching out to fill the gaps. planning and decision-making processes, as Ontario seeks to
We want to take this opportunity to say thank you, to everyone
This proud and important work must continue but, more and more, just filling the gaps is not who has worked so hard over the past year on behalf of
enough. The system itself needs to change so the gaps in services and housing no longer exist. the people we serve: our outstanding staff, our dedicated
It is just not acceptable – here – in Canada – in this day and age – that people should be left volunteers including our Board of Directors, our funders and the
homeless and vulnerable simply because they are ill, poor and have no one to advocate on their many donors who share LOFT’s vision for a better world. We
behalf. Yet, that is what happens. We have an outstanding social safety net, but the sad reality is especially want to thank our clients for choosing LOFT as your
that sometimes the people who need it most have the most difficulty getting access to services. service provider and letting us share your journey. We’ve got
Terry McCullum your back!
We must work toward true health equity. Everyone, regardless of circumstances, deserves equal
access to health care and health-related services. This includes not only access to medical
services, but also the social determinants of health. These are the elements of our lives that
directly affect our mental and physical health; things like income, education, employment, social Thank you
inclusion, acceptance, hope, and of course a big one is housing.
Housing is an issue both locally and nationally. Toronto Community Housing reports more than
Sincerely
80,000 names on their wait list for affordable housing. There is more about The Access Point
elsewhere in this report, including that they have a list of 10,000 individuals currently waiting
for mental health and addictions supportive housing in the City of Toronto. Shockingly, the wait
averages 5 to 7 years!
Housing is a complicated and expensive problem to solve, and 10,000 individuals are currently waiting James Anok Terry McCullum
LOFT continues to look at every possible avenue to improve access Chair, LOFT CEO, LOFT
for mental health and addictions
for people who are homeless or at risk. You will read in this report Board of Directors Community Services
about some things LOFT is doing to address the issue: partnerships supportive housing in the City of
with other service providers and public housing companies, adapting Toronto. Shockingly, the wait averages
existing housing to serve very high needs individuals including
5 to 7 years!
people returning to live in the community after long periods of
institutionalization in hospital or prison.
We also continue to look for opportunities to improve the housing LOFT already owns. For
example, this year we were able to sell two houses comprising 14 units that were no longer
functioning well for us. In their place, we purchased a building very close to a subway station,
with 23 units, all of which are self-contained with a full bathroom and small kitchen. The result
LOFT Community Services - We’ve Got Your Back Report to the Community 2015-16
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OUR STRENGTH OUR WORK
LOFT continues to support a wide range of individuals who Since 1953, LOFT Community Services has been serving people who might not have found the help
require long-term support, especially in our supported housing. they need otherwise. Created initially to take over the operation of two half-way houses associated
At the same time, LOFT is increasingly focused on providing with the Anglican Diocese of Toronto, and originally called Anglican Houses, LOFT has grown into
shorter-term supports, and serving individuals with the most one of the largest organizations of its kind in Ontario.
complex needs. This often means mental health plus addiction
LOFT serves an area stretching north from Toronto into Simcoe County, with some 500 full-time and
plus physical health challenges, combined with other issues
part-time staff and 1290 units of supported housing, serving almost 4700 clients a year.
including poverty, homelessness and social isolation.
LOFT’s primary government funder is the Ministry of Health and Long-Term Care through the
We aim to build bridges across sectors, working with the health
Central and Toronto-Central Local Health Integration Networks (LHINs). In most cases, individuals
care and social services systems as a whole.
living in LOFT housing pay rent geared to their individual incomes, and therefore have the legal
Our workers have strong skills in coordinating care and services rights and responsibilities of tenants.
so that each client gets the right services, in the right place, at
If LOFT were a commercial business, we would say that “Unwavering Support and Hope” is our
the right time.
“brand promise”. It is the intension underlying everything in every aspect of the work.
We take pride in providing services that are truly client-centred:
A continuum of housing and services responds to different levels of need and different stages of
that means, innovative, flexible, mobile and timely, and
life: from high-support housing with staff available 24/7 to independent apartments scattered
accepted voluntarily by our service users.
throughout the community; as well as support programs geared to the needs of youth (16 to 26),
We want to lead in the employment of peer workers (individuals adults and seniors.
with lived experiences) to enhance our authentic and non-
Clients are offered practical assistance in getting the services they need to support their recovery:
judgmental environment and services.
supportive counselling, advocacy, help in navigating the health care and social services systems
LOFT excels at supporting the successful transition to housing and coordinating complex care needs, assistance with activities of everyday life, like learning to
for people who have experienced long-term homelessness, cook, managing a budget or support to return to school or find a job.
whether on the street or in institutions like hospitals or prisons.
LOFT stands for “Leap of Faith Together” and that is the way LOFT approaches this work. We take
We are growing our strength in the use of evidence-based chances to reach out to the people most in need of our services, and we walk together with our
program measurements in order to achieve continued quality clients on a journey of hope and recovery.
improvement.
OUR MISSION
To help people achieve their optimal health and well-being
in the community, LOFT offers unwavering support and
hope. We serve people living with complex mental health,
addictions, cognitive and physical health challenges, offering
a range of services and housing delivered in the community.
Through innovation, investment, expertise and collaboration
we respond to the changing needs of our diverse community.
OUR VISION
Together, we can all live successfully in our community.
OUR VALUES
Accountability, excellence, proactivity, leadership,
adaptability, respect and inclusiveness.
OUR PROMISE
Unwavering Support and Hope
LOFT Community Services - We’ve Got Your Back Report to the Community 2015-16
6 7
Implementation of new program funding to expand Work to develop new supportive housing resources
E.
C. LOFT’s College View Seniors Program to serve an for transitional age youth utilizing both LHIN and
additional 20 seniors. donor funding.
College View Supportive Housing Services was LOFT’s first Although we responded to a number of Requests for Proposals
collaboration with Toronto Community Housing (TCH). In 1999, issued during the year by the Central and Toronto-Central
REPORT ON BUSINESS PLAN LOFT set up an office on-site at College View Apartments, a LHINs, by fiscal year end we had not been able to obtain any
large downtown public housing apartment building, at the time new supportive housing resources for youth. We were successful
notorious for criminal activity. in obtaining funding for an additional 40 adult housing units in
PRIORITIES FOR 2015-2016 York Region. We also partnered with the Fred Victor Centre on
For the 30 seniors receiving services from LOFT, health and quality a successful bid to operate one of the buildings in the Pan Am
of life improved as their circumstances and their challenges Games Athlete’s Village where LOFT will have 28 units, again
became more stable. They got to know each other and became specifically for adults and seniors.
a real community. Over time this sense of community spread
Each January, the Board of Directors holds a special full-day meeting to review within the building and criminal activity was reduced as a result. During the year we had very encouraging and exciting
communication with a private philanthropist who hoped to be
organizational performance against current business and operating priorities.
Funders recognized the effectiveness and cost-efficiency of this able to partner with the City of Toronto to offer us a property
These priorities, which were established a year earlier, include program delivery,
model of service delivery, and the positive impact on both the to house at-risk youth. However, by the end of the fiscal year, in
issues related to physical assets, involvement in the broader service systems and community and the health care system. As a result, we were spite of the donor’s generous intent, this possibility remained
developing infrastructure to support continuous quality improvement. able to do the same thing in other TCH buildings and now serve unresolved (NOTE: Efforts concluded unsuccessfully in June,
about 350 people a year with this model of support. College 2016.)
View itself also grew and by last year their initial 30 clients had
We are pleased to provide the following report on outcomes from key programming grown to 105 in two buildings, and with the implementation of In the meantime, the need for age-appropriate supportive
this new funding their client roster now numbers 125. housing for high-risk youth continues to increase, and we
priorities established at the meeting held January, 2015.
continue to search for ways to respond.
Expansion of LOFT’s transitional age youth work with
Implementation of a new high support program to Implementation of an expansion of LOFT’s
new case management resources from the Toronto Further development of the work of The Toronto
A. serve 20 people annually with serious mental health supported housing program serving residents of D.
and addiction challenges who have involvement in B. Toronto Community Housing apartment buildings in Central LHIN and from the Ministry of Training, F. Mental Health and Addictions Access Point in line
Colleges and Universities. with recommendations of a special consultation
the justice system and are referred from CAMH. the West End of Toronto (LOFT Supported Housing –
initiative being concluded in March 2015.
Mount Dennis).
Most hospitals house patients who have received successful This expansion feels like an exciting endorsement of our
treatment and are considered able to return to the community Transitional Age Youth (TAY) Program. In a two-year pilot LOFT is a co-lead in The Access Point, established nearly a
with appropriate support, but who cannot be discharged In 2015, LOFT opened Mount Dennis Supported Housing project initiated with Ryerson University, TAY staff is providing decade ago to provide quicker, easier access to mental health
because they have nowhere to go. The Centre for Addiction and in collaboration with Toronto Community Housing. This is on-campus addiction support services to students at Ryerson, supportive housing. It became a single entry portal, with a single
Mental Health (CAMH) is no different, and has found it especially the fourth such collaboration to provide support services to George Brown College and OCAD University. Support is application form, providing access to more than 5,000 housing
difficult to discharge patients with criminal involvement because residents of large public housing apartment buildings who are provided through a scheduled series of group sessions, with units at 25 Toronto mental health housing providers. Now, ten
housing providers tend to be reluctant to accept them. living with mental health and/or addiction issues combined additional services and ongoing support available to students years later, the number of participating agencies has grown to
with other challenges like physical health issues, social isolation who have especially high needs or are in crisis. nearly 60 and includes a range of mental health support services
LOFT is partnering with CAMH to help address this issue, and is and poverty. as well as housing.
currently supporting 10 former CAMH patients, some of whom LOFT had its very beginning in serving youth and for the
had been hospitalized for as long as 30 years. That number will This is LOFT’s first foray into the Weston-Mount Dennis whole of our 63 years, our youth services have been centred Over the past year, The Access Point undertook an in-depth
shortly increase to 20. neighbourhood, an area identified by the United Way as having in Toronto’s downtown core. Another exciting expansion over review of their work resulting in recommendations for next
particularly high needs. This is also the first time LOFT has the past year, then, was TAY’s first step into the Jane and steps. The review looked at operational improvement, adding
LOFT has more than a decade of experience offering specialized provided this type of supported housing/assisted living service Finch neighbourhood. In this area of Toronto, unfortunately addiction services to the existing network of service providers,
services to people with mental health and addiction issues and to anyone other than seniors. At Mount Dennis, we are serving best known for violence and youth gangs, there are very few and what role The Access Point should be playing in the overall
histories of homelessness who have become involved with the people 16 years of age and older. community services available for youth experiencing mental health care and social services systems.
criminal justice system. We also have extensive experience health or addiction issues.
Initially the residents seemed somewhat skeptical, and they took The study included an analysis of the current 10,000-person
in supporting community reintegration of people who have
complex needs. In this new service, we bring both sets of skills a little while to get used to having LOFT staff around. But now We know the neighbourhood well. Our Crosslinks Seniors waiting list to ensure a clear understanding of who they are
to bear. the incredible diversity and spirit of the residents has coalesced program has been there since 2009 and now, with funding and what services they need. This analysis confirmed that
into a strong and mutually supportive community of clients. We support from the Toronto Central LHIN and Green Shields each and every one of those 10,000 has clearly identifiable
were excited and gratified that the early success of the program Canada, we are reaching out to highly vulnerable and at-risk mental health housing and support needs, some quite critical.
was recognized with additional funding so our services can be youth in this high-needs neighbourhood. Operational improvements have already happened including
made available to more people. making the application form easier to complete; a simple
Report to the Community 2015-16
9
TO THE GIBSON continued from page 7 PROGRAMMING
sounding task that actually involved a huge amount of work to
clarify and standardize terminology and language used by the
HOUSE STAFF, 60 participating organizations. PRIORITIES
The biggest truth arising from this study is the fact that the
amount of mental health and addiction housing and support
FOR 2016/17
resources available continues to fall far short of the need, leaving
I wish to thank you for the miraculous change living at the John Gibson House has had on my sister.
vulnerable individuals at risk.
The gracious building and her beautiful room have motivated her so that she now makes her bed Participation in Care Coordination Pilot Projects in At their January 2016 full-day planning meeting, the Board of
G.
and even decorated her room for Christmas. Having access to several TVs, a good library and the Central and Toronto Central LHINs. Directors established Business Plan Priorities for the 2016/2017
operating year. The following are key programming priorities
planned events help fill in her spare time with enjoyment. Also, the park setting has encouraged her
identified at that meeting.
to take daily walks in a calming environment. She enjoys the healthy and varied menu. Health Links is the name of a recently implemented strategy
A. Continued work in addressing the challenges of hospital
of the Ministry of Health to address the needs of individuals
patients designated as ALC (Alternative Level of Care –
who make the highest use of hospital inpatient and emergency
Being close to the T.T.C., she has been independently able to go shopping downtown or see her i.e. no longer in need of hospital care) and their need for
department services. Some studies have shown that as much
housing and support services in order to move from hospital
dentist. She now starts wanting to dress with style. as two-thirds of health care resources are used by 5% of the
to community.
population. These are most often people with multiple, complex
challenges and conditions, often seniors, including the people B. Implementation of 40 new supportive housing units
Arranging help for her needs e.g. heel ulcer bandages, shower assistance because of her frozen LOFT serves. approved by the Central Local Health Integration network
shoulder, pedicures and psychiatric meetings make her life more tolerable. There is a feeling that (C-LHIN) in York Region, including identifying appropriate
The idea behind this strategy is that when service providers
units and negotiating with landlords.
you really care. (hospitals, home care, primary care, long-term care and
community supports) all work together as a team, the individual C. Implementing support services for 28 LOFT clients and 8
receives better, more coordinated care. Better care leads to clients from the military moving into a new building which
My sister now feels like a somebody who has some control over her life. The biggest change greater health stabilization as well as more efficient use of health is part of the reuse of the Pan/Parapan Am Games Athletes’
however has been her zest for life which is due to the culmination of all the positive benefits from care resources. Village.
living at the John Gibson House. A Health Link, then, is a team that works together in a geographic D. Implementation of a new support program to be provided
area, to provide coordinated health care to patients with in a Toronto Community Housing building near LOFT’s
multiple complex conditions. LOFT is currently active in eight College View Seniors program in downtown Toronto to
Sincerely, Health Link pilots in Toronto and York Region/South Simcoe. As serve an additional 20 seniors working in partnership with
part of these pilot projects, LOFT is part of a team that develops the Fred Victor Centre.
a care plan for each individual. The LOFT support worker fills the
“Joyce” role of Care Coordinator, working with our clients and everyone E. Further developing the Behavioural Support Services
involved to ensure that the individual receives the care he or program in the C-LHIN in alignment with the LHIN’s overall
she needs. We are currently writing and managing care plans Strategic Plan.
for youth, adults and seniors throughout our programs and
F. Creating a new LOFT service hub in the Jane/Finch
LOFT SERVICES FOR SENIORS CONTINUED TO service areas.
community, to build on our work in that neighbourhood,
EXPAND IN 2015/16, and incorporating new funding received for youth work and
providing more critical services to more
supportive housing.
seniors in downtown Toronto, Parkdale, Mount Dennis, Jane and Finch
and increasingly, in south Simcoe County. Ten years ago, it would have
G. Determining LOFT’s response to an expected Request for
been fair to say that vulnerable seniors with mental health and addiction
Proposals to further develop the Access Point Project.
issues were largely forgotten. Today, they are front and centre in Ontario’s
Seniors Strategy: “Living Longer, Living Well”, and in the province’s new
“Patients First” health care strategy. LOFT is proud of our work in this
area, and gratified that the great work of our staff is being recognized
for leadership in the emerging area of community-based psychogeriatric
services. John Gibson House is one of LOFT’s oldest seniors programs,
serving both high-needs and long-term older adults and senior clients.
LOFT Community Services - We’ve Got Your Back
10
GOVERNANCE PLANNING HIS
STRUCTURE DREAM CAREER...
In order to continue to warrant the trust of donors, government
When Kassim Khan was diagnosed with HIV and mental health issues and lost his business and his
funders, clients, staff and the wider community, the LOFT
Board of Directors ensures that it has in place effective policy apartment, he thought he had no future. That was before LOFT came into his life. Now, Kassim is
governance practices. determined to start a new career in real estate, and even major bladder surgery and a broken nose
The Board governs through policies that set strategic direction did not stop him from studying for his certification exam.
and operating principles for the organization. Operational and
administrative responsibilities are delegated to the CEO who
works within the general limitations, guidelines and expectations When I got diagnosed with HIV and brain damage, all my life was falling apart. I was not sure where
set out by Board policies. The CEO reports to the full board, and to go after the hospital or what to do.
committees of the board are used for the following tasks: Audit,
Board Membership and Portfolio Review. Other subcommittees
or task groups are formed as need arises to undertake a specific Then a social worker at the hospital referred me to LOFT. First, I did not know what to expect and
project or mandate.
thought there is not much hope for me. But they quickly placed me in supportive housing and then
The Board is made up of volunteers who exhibit a helped me rent a bachelor apartment of my own when I was ready to move on. It is comfy and safe.
deep commitment to LOFT’s mission and values. Board
And the view from my window is great. It’s close to the subway and shops and I feel great having a
member recruitment is the responsibility of the Board
Membership Committee which reviews the terms, expertise home.
and diversity reflected in current board members and makes
recommendations. Once recruited and appointed, new members
THE NAME LOFT MEANS “LEAP OF FAITH
receive a comprehensive orientation as set out in board policies When I have different problems, I ask my case worker and he always helps me find answers. I do not
TOGETHER”
and procedures including a tour of program sites. and refers to the way LOFT has always
have many friends and having somebody to talk to just about anything in my life is very important.
been willing to take a risk to reach out to people who fall
The Annual General Meeting takes place each year in June and
through the cracks because they have difficulty finding
Board meetings are monthly throughout the year excepting July,
the help they need. These are often people with multiple,
I feel so relaxed and calm thanks to all the help. Having support with my health was very important
August and December. Board members participate in a full-day
complex challenges; mental health and addiction issues, as
planning meeting each January when business plan priorities for me.
well as medical health challenges, poverty, social isolation
are set for the coming year to align with the organization’s
and homelessness. Comprehensive, coordinated support
strategic plan. Progress against these identified priorities is
can make it possible for people to overcome such complex
Having this peace of mind was so liberating. It allowed me to plan my future and take real estate
formally reviewed at Board meetings in April and October. The
challenges, to regain their dignity and independence and –
Board conducts a yearly Self-Evaluation in April. most importantly, their sense of hope. courses. I think I can be great at customer service and I want to help people find their new homes. I
have been studying for a year and just had my first certification exam.
BOARD OF DIRECTORS FOR 2015/16
What I like most about LOFT are great people who are easy to talk to, friendly and encouraging. I
JAMES ANOK – CHAIR
enjoy the regular outings and celebrations.
MICHELLE HENRY – VICE CHAIR
TIM STINSON – TREASURER
There is no end to wonderful possibilities in the future. I have many hobbies. I read a lot and even
CARRIE HAYWARD – SECRETARY
started writing a book about my life. And of course, I plan my dream career in real estate.
RICHARD FALCONER
JOAN FLANAGAN Even if I fail my exam the first time, I will save money and retake it. I am determined to succeed and
CRAWFORD HASTINGS
not to slide down. And I know I will do great because I have the right support at LOFT.
JODY LEVAC (UNTIL JANUARY, 2016)
ALAN RANDS
KATHERINE ROOS
LOFT Community Services - We’ve Got Your Back Report to the Community 2015-16
12 13
MY NAME IS MARDI $31.7 Million
LOFT COMMUNITY
AND THIS IS MY STORY.
SERVICES OPERATING FUND
Operating expenses for the Fiscal Year ended March 31, 2016
I was in my third year at the University of How did Andrea help me?
Toronto, studying art history and political science
At first, she was my voice. Acting as my advocate
on a full scholarship. But beneath my successful
to get me the services I needed. And then she
exterior, I was unravelling.
helped me find my voice. Acknowledging to
With a single mum who was overwhelmed by myself that I did need help.
mental health issues, our housing situation was
And that I was worth helping.
unstable and we often stayed in shelters or
EXPENSES
temporary housing. To hide my sense of being Andrea quickly hooked me up with a psychiatrist
different, I concealed my struggles from my and a social worker. Speed is one of LOFT’s great
classmates and teachers. strengths. LOFT helps people now, not in some
distant waiting-list future. I discovered new ways
I was coping with things on my own. And
to cope with anxiety, depression and substance
keeping going. But my usual coping strategies
abuse. And I began to get to know myself, which
just weren’t working. 73% salaries & benefits
is the greatest gift of all.
19% operating costs
Would you like to hear what was going on inside 4% administration
Six months later, I’m in my fourth year at
my head? 4% resident’s expenses
LOFT HAD ITS START, 63 YEARS AGO,
University. I am now a peer support worker at
providing half-way houses for young people. Youth work
I’d tell myself, “You’re fine, keep going.” And, LOFT and when you’re struggling, it really helps
remains a key component of the organization to this day.
“You’re the best of the best. You’ve got to to have someone to talk to who’s been there. I’m Flexibility and innovation are the bywords of the LOFT
Transitional Age Youth Program, and new ideas, new services,
keep your GPA.” And, “Support services are also part of a Housing Outreach Project, which
and new methods are constantly being tested. Peer Mentors
for people who are really sick. That’s not you.” aims to figure out the best way to provide homes
are young clients who are doing well and are engaged by
And, finally, one thought, faint but clear, “I need for young people. I’m now applying for my LOFT to help support other youth whose lives are still chaotic.
Texting has become a standard, and highly effective, method
help.” Masters of Social Work.
of communication between TAY workers and their clients. The REVENUE
program is infused with the sense of hope that is innate in
I learned about LOFT Community Services and I say this in praise of LOFT. I want to see this
virtually every young person.
how they could help. When my caseworker remarkable organization prosper.
Andrea came into my life, everything changed.
LOFT helped me find my voice. And I am almost
She’s an amazing beacon of light and hope.
– almost – unspeakably grateful for their help.
Because now I have a future: my life’s work will
79% grant funding
be to help others find their way.
15% resident’s contribution
5% donations
1% other
LOFT Community Services - We’ve Got Your Back Report to the Community 2015-16
14 15
STAFF THANK YOU TO OUR
ANNIVERSARIES 2015-16 DONORS
LOFT is extremely fortunate to have staff who are passionately MAJOR DONORS $100,000+ 2015 CHRISTMAS CONCERT SPONSORS
committed to their work and to the best interests of LOFT clients. We Lead Sponsor
Estate of Dorelle Mackellar Cameron
celebrated the following anniversaries in 2015/16 with pride Goldman Sachs Canada Inc.
and gratitude.
MAJOR DONORS $50,000+ Reception Sponsor
Freedom International Brokerage Company
Bill & Karen Barnett
35 YEARS 5 YEARS
Estate of Kathleen Amelia Rex Major Sponsors
The BPC Group, Susan Gillespie & Don Drinkwalter
Paul Demaniw Sylvia Argandar Green Shield Canada
Connor Clark & Lunn Private Capital Ltd., Don Fraser
Hope Boona
David and Stephanie Keeley
20 YEARS Lloyd Brown
Life Design Systems, Joe & Mary Frances Sheehan
Karen Cohen
Jolene Eeuwes 1 Anonymous donor
Gordon Poole
Rosina Henning
Eufemia Prudente The M.A.C. AIDS Fund
Eleanor Kik Sustaining Sponsors
Tillawattie Ruby Madray
15 YEARS Borden Ladner Gervais LLP
Ramsay McKay
John & Angela Caliendo
Velvet Melanson
Shelagh Alexander Enfield Wood LLP
Sabine Neidhardt RBC Foundation
Maria Anceriz Patrick D.Y. Olupot Grant Thornton
Andrew Inkster Tarrant
Viorica Pamfil Rotariu Morguard Investments Ltd.
Irene Jaskulka
Primrose Paul 1 Anonymous donor
Leonard Leroy
Laura Pye
Chandra Newman
Theresa Sheldon MAJOR DONORS $20,000+
Print Sponsor
Lorna Raposas
Lindor Uygur
Paulet Ricketts The Printing House
Roger Wilson The Bishop Kenneth Maguire Trust of the Anglican Foundation
Shui Ping Tang
Cecilia Zakka
Clifton Young Elana Zemel Echo Foundation Lighting Equipment Supplier
Jack A. Frost Ltd.
10 YEARS
Sound Equipment Supplier
Jacqueline Brown
Estate of Joan Marion Harding RP Dynamics
Jane Corbett
Lisa Davies
Richard Falconer
Amanda Eaton In-Kind Donors
Louise Jablonski FaithWorks, The Incorporated Synod of the Diocese of Toronto Amato Pizza
Faduma Muhudin Mohamed Nicolas Nasr & Elegant Move Systems
Melanie Ann Scott-Petryna
Michael Hudson Photography
Laurel Snyder
Peter Hideg & Advantage Electric
Michelle Szabo
Cathy Inkster-Tarrant & Berely Jarabata
Amy Nung Foon Wong
Tsering Yangkyi Doug McGregor Imperial Coffee Services
St. James Guild of Change Ringers
Pace Family Foundation
St. James Cathedral
The Hotel Victoria
ZipCar
LOFT Community Services - We’ve Got Your Back Report to the Community 2015-16
16 17
DONOR LIST
ESTATE GIFTS Sally May Longfield Ontario REALTORS The Church of Saint Timothy Philoptochos Society of Valerie B. Choo-Wing Running Room Canada Inc. Dr. Donia Andrew
LOFT has been privileged to Florence Ada Magee Care Foundation Karen & Cliff Cohen Prophet Elias Greek Christ Church, Woodbridge S & B Keswick Motors Ltd. Mamie Armaly
be remembered in the wills Jean Gwenllian Malone OPGI Management LP Jane Corbett Orthodox Church CIBC Mellon Security Management Laurie Arron
of many supporters over Mary McCullam* Royal Canadian Legion Frank Donato Picture Start Inc. Florence R. Clark Services Santa Aryemo
the years. The following is a Frances Ann McCullogh Ontario Provincial Carol Drummond Thomas Rahilly Coinamatic Canada Inc. Sharp Electronics of Aurora United Church
list of gifts by will received Alan McMurray Command Branches Lynn Edward Alan I. Rands Kelvin Cooley Canada Ltd. Aurora United Church
from the late 1980s to the Clifford Meggison and Ladies’ Auxiliaries Enfield Wood LLP Elizabeth R. Redelmeier Charles Coupal Ron Shawley Women
present. Margaret Grace Morris Charitable Foundation George C. Estey Virginia Robeson Jim Cressy Manjit Sidhu Bruce Avery
* Gifts received in 2015/16 Evelyn Ellen Nethery Timothy & Carrie Stinson Jeff Fields Katherine Roos & Craig Patrick Devine Richard Slee Elaine & George Ayotte
Ivy Catherine Noakes Susan Thomas Peter & Irene Gardiner- Binning The Diocese of Toronto, St. Cuthbert’s Anglican Michael Ayoub
Bruce Edgar Barnett-Cowan* Medora Mildred Peacore 2 Anonymous donors Harding Royal Canadian Legion ACW Church Mary L. Aziz
Robert Samuel (Sam) Berry John Polainko Blake C. Goldring Orville Hand Branch 521 Brad Douglas & Tong Zhou St. Cuthbert’s Anglican Lydia Bagobo
John William Billes Kathleen Florence Powley LEAP OF FAITH Crawford Hastings (Bradford) John W. Dow Church Women Marsha Baillie
Mary Acton Bond Marjorie Georgina Putt CIRCLE DONORS Carrie Hayward S.P. Gillespie Insurance Penny Eizenga St. Matthews United Church David E. Baird
Florence Ellen Brawley Kathleen Amelia Rex* $1,000+ Michelle Henry Agency Inc. Estate of Mary McCullam Women Joan Baker
Anna Rosetta Brown Florence Mary Richards Gordon Holder Ron Shawley Sylvia Fyfe Sun Life Financial Alyson Barnett-Cowan
Cathy Albin
Barbara Brunell Alice Roberts Holy Trinity, Thornhill ACW Tristan Sones Rosa Galluzzo David L. Tucker Barreworks
Alpeza General
Anna Cecelia Bucknell Dorothy Helen Robinson William & Mary Horan St. James Cathedral Global Pet Food Stores Inc. Helen Uygur Eileen Beatty
Contracting Inc.
Dorelle Mackellar Cameron* Veda Mildred Rogers Barbara J. Houlding York Group Janet R. Gouinlock Winnifred Weppler Terry Beck
Gwendolyn Arnoldi
G. Campbell Olive Hester Elizabeth Ross Jim & Shayne Hutton TD Financial Group Marion V. Holmes Doris M. Whittaker John Becker
B & B Hamilton Fund at the
Dorothy Mary Candler Gertrude Simon J. S. Cheng and Partners Inc. Sheila Thompson Holy Cross Lutheran Church William Pink Family Fund Graham & Evelyn Beeby
Toronto Foundation
Margaret Georgina Gordon Cooke Spencer Paul R. Kight Phil Tod Holy Trinity, Thornhill The Honourable Michael & Sabitree Beekha
Estate of Bruce
Chambers Lorraine Spencer Elizabeth Kilbourn Tho Tran Maureen Hyland Mrs. Margie Wilson Paul Beeston
Barnett-Cowan
Lottie Louise Cocking Gladys Stansfield Martin Kobayashi Daniel Van Willegen J. Thomas L. James Arnold & Diana Wong Michael Belanger
The Bayfair Fund at the
Barbara Cook Katharine Patricia Symons M. Olivia Lee Judi Wagman Shiva Khalilnia Your 2 Do List David & Lynda Benedict
Oakville Community
M. Betty Cowan Wayne Donald Thom Joe and Mary Frances Debra Walko Ron Kilius Zipcar Glen Bennett
Foundation
John Terence Crosthwaite Beatrice Catherine Titley Sheehan Bruce H. Weppler Gary Ko 4 Anonymous Donors Berg Property
Patricia Belvedere
Ethel Florence Cummings Fredric Alden Warren MacFeeters Fund at The Gwen Williams Wayne & Linda Long Maintenance Ltd.
The BLG Foundation
D. Dixon Elizabeth (Eliza Jane) Toronto Foundation Richard Worzel & Jacky M3P Homes & Fineline PATRONS $100+ Kimberley Bethke
Lois I. Broad
Donald Owen Doritty Williamson Lauren E. Marshall Simmons Contracting Laith Abdalnoor Katherine Betts
Brian Budd & Amelia
Helen Marriott Downie Marjory Grant Young Dr. Ralph Masi 6 Anonymous donors Patricia Macdonald Adedayo Adenola Kathleen Beyers
Ferguson
Anne Beatrice (Fanny) Mathers-Prior Leo Maloney Margaret Agar Sue Biggs
Luzviminda Caceres
Edwards LEAP OF FAITH Terry McCullum BENEFACTORS Jean Manson Ahmadiyya Movement The Honourable and Mrs.
John & Angela Caliendo
John Ord Elton ASSOCIATES $5,000+ Josie Caliendo Alan Merriam $500+ Gladys & Bob McClellan in Islam Ian Binnie
June Ferris Elver Jamie & Patsy Anderson Brian & Ellen Carr Merriam Music Ann & Duncan Abraham Heather McDonald John Alpeza Susan Bluer
Thomas Graham Ferguson James Anok & Daniel Carole Chabot & Greg Mills K. Valerie Allan Micah Munro Ambassador Carpet J. Douglas Bodley
Jean Campbell Forrester Brereton Derek Dodd Tom & Sarah Milroy Norma P. Anderson Avalon Neale Cleaning Jim & Rachael Boles
Enid Lillian Glover Don & Jane Fraser Marion & Hugh Chambers Morguard Investments Ltd. Balcan Construction Ltd. New Water Plumbing Inc. Carol A. Ammon M. Isobel Bolitho
Joan Marion Harding Freedom International Charitable Foundation of the Jim Nason Florence Barwell Newmarket Lioness Club Reggie Amontar Kerri Breen
Edna Aileen Harrison Brokerage Company Canadian Polish Congress Neuberger Berman Anne E. Bawden Parliament Furniture Diana Anderson Irene Breznica
Gertrude Ruby Jarvis Goldman Sachs Canada Inc. Christ Church, Deer Park NHI Nursing & Jacqueline H. Brookes Peter R. Paterson Jane Anderson Beverly Brown
Gordon C. Johnson Grant Thornton LLP CHUM Charitable Homemakers Inc. Wendy D. Brown Dorothy Reeves Sylvia Anderson Ruth Ellen Bruce
Grant Leach Jeff & Beth Herold Foundation Janet Park Matthew Patrick Cassell Joan P. Ridout Marissa Andersson Ceravena Bryan
James Stewart Longfield Shiyi Chen Carole E. Robinson Andresa Andrade Andrea Budgey
David & Stephanie Keeley
LOFT Community Services - We’ve Got Your Back Report to the Community 2015-16
18 19
DONOR LIST
June Bushell Georgina Doyle Kathleen Hatcher Judith Kidd Frank Moir Margaret Rodrigues Steven Robinson Geoffrey Wood
Robin W. Butler Gary Dryden Laura Hay Joan Kirkby Jack Mollenhauer Joanne & David Rogers Architect Inc. Joanne Wordham
Derek Cain Muriel S. Duncan Dr. Ruth Hayhoe Reverend Frances H. Kovar Marilyn H. Moorhouse Robert Rosebrugh Elizabeth M. Stewart Connie Work
Joe Calderone Jan E. Dwyer Sherry L. Haynes Reginald R. Kowalchuk Dan Morgan John & Gloria Ross Marguerite P. Taylor Bing X. Xie
Greg Callaghan East Gwillimbury Veterinary Lynda Head Ted & Lorna Krawchuk Donald Morrison Michael Ross Goran Tesanovic Barbara Yablonski
Josephine Camilleri Hospital The Honourable Paul Hellyer Heidi Kreuter Eloise Morrison Royal York Road Catherine Theodoropoulos Pek Yoke Yiong
Chris Cargill East West Pest Control Hemson Consulting Ltd. Archana Kularanjithasingham Beverly & Dave Muir United Church Tran Tinh Thi York Pines United Church
Paul Carolan Services Ltd. Grahame & Joyce Henry Lisa La Horey Colm & Abina Murphy Lucie Russell Sylvia Thompson Women
Eleanor Cawthorne Shelley Echlin Margaret Hernandez Elfriede Landsmann Patty Murray Patricia Sauerbrei Lilian Thong Carla Zabek
Clive & Mary Chamberlain Lynn Edwards Robert K. Heyding Susan Lapell National Silicates Ltd. Robert Saunders TIFF Lyda Ziaaein
Bruce Chan Eli Lilly Canada Inc. Anne Hilton Ion Tong Lau Audrey Neary Diana M. Schatz S. Anne Todd Shi Xiu Zou
Elizabeth & Phil Charal Kellie Ellis Robert B. Hodge Barbara Lea Joan M. Neilson Jeff Schmidt Carol Ann Trabert 33 Anonymous Donors
Doreen Charnock D. Ross Elver Tim Hodgson & Linda Elizabeth B. Leon June Newman Peter Schmitz Wendy Trainor
Chelsea Hotel Lisa Empringham Netten Janis & David Leonard Stuart & Sheila Niermeier Graham & Nancy Scott Michael Trump Godoy FRIENDS UP TO
Christ Church ACW, Margo Fairburn Geoffrey Hogarth Megan Less Geraldine & George Paul Seaton R. C. Trussler $100
Campbellford Raymond & Joan Farrell Margaret J. Holmes Marci Lipman Nightingale Alexander O. Sergiades Lhakpa Tsamchoe
Sharon Aeschelmann
Christ Church The King, Ross Fenlon Hot Docs Jeffrey Lipton Terry & Georgina North Claire Shaw Virginia Tyrrell
Isobel M. Allen
ACW Harry & Kathleen Ferguson The Hotel Victoria Lisboa Hardware & Building Northern Air Environmental Jan Shuckard Elizabeth Ukrainetz
Michael & Toni Allen
Christ Church Women’s G. Robert H. Fern Joanne Hough Supplies Technologies Inc. Judi Siklos Van Winkle Sign & Display
Sharon Aloian
Guild Heidrun Fiebig David Hughes and Trinity Glen Little Joan Northey David & Maritza Smith Elizabeth Wagschal
Amanda Amoroso
Church of St. Andrew Linda Fischer Dempster Sahlee Z. Lopez Martha O’Connor Donald Smith Steven Wakelin and Jane
Diana An
Church of the Ascension, John & June Floyd John Hughes Judith R. Lowther Danielle O’Hanley Margaret Smith Wakelin
Elisa Anceriz
Don Mills Victor Ford Mary Ann Hulick Richard & Lorraine Lucas Old School Muay Thai Mary P. Smith Elizabeth Walker
Bryn J. Anderson
Hilda Clark Lynda Forsyth Donald & Joy Hutcheon Cynthia Luks Opera Atelier Ian & Frances Sowton Marlene & David Wallace
David Anene
Rose Clarke Ann E. Foster Helga Hyde Connie & Jim MacDougall Georgia Oschipok E. Jane Speakman & Fabian Walsh
Art Gallery of Ontario
Colornow Canada Ltd. Carol & Tim Fourie James F. Hyland Madison Properties PalCare Network Stephen McGregor Patricia Walsh
Association of Fundraising
Gerald Conway Fund at the Guy & Barbara French Imperial Coffee Mary Makris Lisa Parsons St. Hilary’s Anglican Church Lenore Walters
Professionals
Toronto Foundation Ruth Frolic Industry Hairdressing Wendy M. Malec Anne Pathammavong Cooksville Daniel Wardrop
Carmen Azzopardi
Jane Cook Sandra Gentles Alfred Jackson and Tim Norman & Rachel Mansfield Ratsamy Pathammavong Phil & Debra St. Jean Lee & Nancy Watchorn
Pauline Azzopardi
Corporate Cravings Limited Reverend Earl C. Gerber Rudan Maple Hill Tree Services Gordon & Louise Patterson St. John The Baptist, Norway Gavin & Elizabeth Watt
Marjorie Babb
Cosburn United Church Giant Tiger Blake and Beverley Jasper Grace Martin & Daisy Pittis Alice & Spiros Pelegris St. John York Mills Anglican James Weber
Barbara Bailie
Sharon Courrier Annette C. Gilbeault Jane Jeffrey Barbara McCormack Landon Pick of the Crop Book Club Church J. Roy Weir
Emmaleen Baker
CUPE Local 79 Joseph Gill Jiang Jason Marilyn McDowell Gordon Poole St. John’s, ACW, Craighurst Rosemary West
Ariel Balevi
Stella Dahlin Indra Gludd Ann Johnson Margaret E. McKelvey Trixie Postoff St. Joseph of Nazareth, Dorothy Wheeler
Rizo Balzano
Carol Damioli Jean Good Dr. Ralph & Mrs. Margaret Eva McKenzie Lenore & Dave Pressley Bramalea Cherie Whiteman
Henry Barkin
Gina Davidson Wesley Gordon Johnson Wayne & Beverley McLeod Private Giving Foundation St. Luke’s, East York Marilyn Wiley
Paula Barthol
Dr. Maggie Dean The Honourable William Susan E. Johnston Diana McVitty Eva Pyatt St. Matthias, Etobicoke Carl Williams
Pam Bastedo
Barwell Dibben C. and Mrs. Catherine Carol W. Jones Karen Mergler Frank & Elizabeth Quinlan St. Olave’s, ACW Jana Williams
Sarah Bastedo
David Dickson Graham Effie Kapodistrias Niall Merrilees Shirley R. Rainbow Doreen L. Stanton Vidya Williams
Julie Bean
Jody M. Dix Norah C. Graham Peter Kapodistrias Barbara L. Michasiw Gunwant Rana Dennis M. Starzynski, Q.C. A. Ross & Joan Wilson
Alonzo Beckingham
Bettina Dodds-Hebron Laird & Trudy Grantham Kay Family Fund Sandra & Roy Mierdel Lorna Read Bessy Stavropoulos Douglas R. Wilson
Robert & Sherry Bedford
Maryann Doherty R. M. Gray & Anne E. Gray Steve Kelley Sandra Mijatovic Leora Rich Donald Stephenson William & Mary Wilson
Angie Begitsch
Marion Dorosh Louise Grummitt Arthur P. Kennedy Brian Miles Traci Ridgewell Tim Stephenson Thomas Wolever
Gary & June Benson
William Dowkes Deborah & Scott Harvey Kagan Kerman Mill’s Pet Nutrition Canada Dorothy Robinson Martin Sterling Wendy W. Y. Wong
Catherine Binney