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Radiomen staffing levels for the United States Coast Guard Pacific Area Communication System. PDF

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^r>* NAVAL POSTGRADUATE SCHOOL Monterey, California THESIS RADIOMEN STAFFING LEVELS FOR THE UNITED STATES COAST GUARD PACIFIC AREA COMMUNICATION SYSTEM by Steven M. Barker September, 1991 Thesis Advisor: Dan C. Boger Approved for public release; distribution is unlimited. T257839 UNCLASSIFIED SECURITYCLASSIFICATIONOFTHISPAGE REPORT DOCUMENTATION PAGE la REPORTSECURITYCLASSIFICATION lb RESTRICTIVE MARKINGS UNCLASSIFIED 2a SECURITYCLASSIFICATIONAUTHORITY 3 DISTRIBUTION/AVAILABILITYOF REPORT Approvedfor publicrelease,distribution isunlimited. 2b DECLASSIFICATION/DOWNGRADINGSCHEDULE 4 PERFORMINGORGANIZATIONREPORTNUMBER(S) 5 MONITORINGORGANIZATION REPORT NUMBER(S) 6a NAMEOF PERFORMINGORGANIZATION 6b OFFICESYMBOL 7a NAMEOF MONITORINGORGANIZATION NavalPostgraduateSchool (Ifapplicable) Naval PostgraduateSchool 55 6c ADDRESS(City,State,andZIPCode) 7b ADDRESS(City, State, andZIPCode) Monterey,CA 93943 5000 Monterey,CA 93943 5000 8a NAME OFFUNDING/SPONSORING 8b OFFICE SYMBOL 9 PROCUREMENTINSTRUMENTIDENTIFICATION NUMBER ORGANIZATION (Ifapplicable) 8c ADDRESS(City,State,andZIPCode) 10 SOURCE OFFUNDING NUMBERS ProgramtlementNo ProjectNo WorkUnitAccev>ion Number 11 TITLE (IncludeSecurityClassification) RADIOMENSTAFFINGLEVELSFORTHEUNITEDSTATESCOASTGUARDPACIFICAREACOMMUNICATIONSYSTEM 12 PERSONALAUTHOR(S) Barker,StevenM.;U.S.CoastGuard. 13a TYPEOFREPORT 13b TIMECOVERED 14 DATEOF REPORT(year,month,day) 15 PAGE COUNT Master'sThesis From To September1991 72 16 SUPPLEMENTARYNOTATION Theviewsexpressed inthisthesisarethoseoftheauthoranddonotreflecttheofficial policyorpositionoftheDepartmentofDefenseortheU.S. Government. 17 COSATICODES 18 SUBJECTTERMS(continueonreverseifnecessaryandidentifybyblocknumber) FIELD GROUP SUBGROUP RadiomenStaffingStandard,U.S.CoastGuardPacificAreaCommunicationSystem, CAMSPAC,PACCOMSYS,RMStaffingStudy, CAELinkCorporation,RMStaffing 19 ABSTRACT(continueonreverseifnecessaryandidentifybyblocknumber) TheUnitedStatesCoastGuardmaintainsfourcommunicationstations(COMMSTAs)withtheresponsibilityofprovidingcommunication servicesthroughoutthePacificOceanmaritimeregion. Astudyofthefunctionsperformedatthesefourstationsispresented,theirRadiomen staffinglevelisdeterminedusingthecurrentstaffingstandardandtheworkloadmodel,andtheirauthorizedstaffingleveliscompared. A proposalismadetocreateoneoperationsfacilityforthePacificAreaCommunicationSystem,wheretheworkloadfromthefourfacilitiesis performed underoneroof. TheRadiomenstaffinglevelfortheproposedfacilityisdeterminedandcomparedtotheoverallstaffinglevelofthefour COMMSTAs. Theresultsofthisstudyisthatthereisasavingsofpersonnelwhenthefourfacilitiesareconsolidated. Therearediscussions qualifyingtheresultsofthestudywithrespecttowhatwatchpositionsmay needadditionalRadiomen. Therealsoarediscussionsofsome potential inaccuracieswhenusingtheworkloadmodel. 20 DISTRIBUTION/AVAILABILITYOFABSTRACT 21 ABSTRACTSECURITYCLASSIFICATION Q Q UNCLASSlFIED/UNEIMITID *>AMEASREPORT J DTlCUSERS Unclassified 22a NAMEOF RESPONSIBLE INDIVIDUAL 22b TELEPHONE (IncludeAreacode) 22c OFFICE SYMBOL DanC. Boger (408)646-2607 AS/Bo DO FORM 1473.84 MAR 83APReditionmaybeused untilexhausted SECURITYCLASSIFICATIONOF THIS PAGE Allothereditionsareobsolete Unclassified Approved for public release; distribution is unlimited. Radiomen Staffing Levels For The United States Coast Guard Pacific Area Communication System by Steven M. Barker Lieutenant, United States Coast Guard B.S., United States Coast Guard Academy, 1981 Submitted in partial fulfillment of the requirements for the degree of MASTER OF SCIENCE IN TELECOMMUNICATIONS SYSTEMS MANAGEMENT from the NAVAL POSTGRADUATE SCHOOL September 1991 Department of Administrative Sciences n ABSTRACT The United States Coast Guard maintains four communication stations (COMMSTAs) with the responsibility of providing communication services throughout A the Pacific Ocean maritime region. study of the functions performed at these four stations is presented, their Radiomen staffing level is determined using the current staffing standard and the workload model, and their authorized staffing level is compared. A proposal is made to create one operations facility for the Pacific Area Communication System, where the workload from the four facilities is performed under one roof. The Radiomen staffing level for the proposed facility is determined and compared to the overall staffing level of the four COMMSTAs. The results of this study is that there is a savings of personnel when the four facilities are consolidated. There are discussions qualifying the results of the study with respect to what watch positions may need additional Radiomen. There also are discussions of some potential inaccuracies when using the workload model. 111 Z^.^0 i TABLE OF CONTENTS INTRODUCTION I. 1 OVERVIEW A. 1 SCOPE B. 2 CHAPTER OUTLINE C. 3 II. PACIFIC AREA COMMUNICATION SYSTEM 5 OVERVIEW A. 5 SHORE-BASED NETWORKS B. 6 1. Message Transfer And Distribution System 7 2. Secure Command And Control Teletype Network 7 3. Automatic Digital Network 8 RADIO SYSTEMS C. 8 1. Continuous Wave 8 2. Voice Systems 9 a. System Coordination Network 9 b. Air-to-Ground Communications 9 c. Voice Marine Weather Forecast Broadcast 10 3. Radioteletype 10 a. Simplex Teletype Over Radio 10 b. Navigation Warning Broadcast 11 IV

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