Radical Outcomes: How to Create Extraordinary Teams That Get Tangible Results

210 Pages·2019·5.48 MB·English

by  Juliana Stancampiano

(cid:2)
TrimSize:6inx9in Stancampiano ffirs01.tex V1-11/16/2018 5:42pm Pagei
R A D I C A L O U T C O M E S
(cid:2) (cid:2)
(cid:2)
(cid:2)
TrimSize:6inx9in Stancampiano ffirs01.tex V1-11/16/2018 5:42pm Pageii
(cid:2) (cid:2)
(cid:2)
(cid:2)
TrimSize:6inx9in Stancampiano ffirs01.tex V1-11/16/2018 5:42pm Pageiii
R A D I C A L O U T C O M E S
how to create extraordinary teams
(cid:2) (cid:2)
that get tangible results
J U L I A N A S T A N C A M P I A N O
(cid:2)
(cid:2)
TrimSize:6inx9in Stancampiano ffirs01.tex V1-11/16/2018 5:42pm Pageiv
Copyright©2019byOxygenLearning,LLC.Allrightsreserved.
PublishedbyJohnWiley&Sons,Inc.,Hoboken,NewJersey.
PublishedsimultaneouslyinCanada.
Nopartofthispublicationmaybereproduced,storedinaretrievalsystem,ortransmittedin
anyformorbyanymeans,electronic,mechanical,photocopying,recording,scanning,or
otherwise,exceptaspermittedunderSection107or108ofthe1976UnitedStatesCopyright
Act,withouteitherthepriorwrittenpermissionofthePublisher,orauthorizationthrough
paymentoftheappropriateper-copyfeetotheCopyrightClearanceCenter,Inc.,222
RosewoodDrive,Danvers,MA01923,[phone],fax[phone],orontheWebat
www.copyright.com.RequeststothePublisherforpermissionshouldbeaddressedtothe
PermissionsDepartment,JohnWiley&Sons,Inc.,111RiverStreet,Hoboken,NJ07030,(201)
748-6011,fax[phone],oronlineathttp://www.wiley.com/go/permissions.
LimitofLiability/DisclaimerofWarranty:Whilethepublisherandauthorhaveusedtheirbest
effortsinpreparingthisbook,theymakenorepresentationsorwarrantieswithrespecttothe
accuracyorcompletenessofthecontentsofthisbookandspecificallydisclaimanyimplied
warrantiesofmerchantabilityorfitnessforaparticularpurpose.Nowarrantymaybecreated
orextendedbysalesrepresentativesorwrittensalesmaterials.Theadviceandstrategies
containedhereinmaynotbesuitableforyoursituation.Youshouldconsultwitha
professionalwhereappropriate.Neitherthepublishernorauthorshallbeliableforanyloss
ofprofitoranyothercommercialdamages,includingbutnotlimitedtospecial,incidental,
consequential,orotherdamages.
Forgeneralinformationonourotherproductsandservicesorfortechnicalsupport,please
(cid:2) (cid:2)
contactourCustomerCareDepartmentwithintheUnitedStatesat(800)762-2974,outsidethe
UnitedStatesat(317)572-3993orfax(317)572-4002.
Wileypublishesinavarietyofprintandelectronicformatsandbyprint-on-demand.Some
materialincludedwithstandardprintversionsofthisbookmaynotbeincludedine-booksor
inprint-on-demand.IfthisbookreferstomediasuchasaCDorDVDthatisnotincludedin
theversionyoupurchased,youmaydownloadthismaterialathttp://booksupport.wiley.com.
FormoreinformationaboutWileyproducts,visitwww.wiley.com.
LibraryofCongressCataloging-in-PublicationData
Names:Stancampiano,Juliana,1978-author.
Title:Radicaloutcomes:howtocreateextraordinaryteamsthatgettangible
results/JulianaStancampiano.
Description:Hoboken:Wiley,2019.|Includesindex.|
Identifiers:LCCN2018041055(print)|LCCN2018043027(ebook)|
ISBN9781119524281(ePub)|ISBN9781119524298(ePDF)|
ISBN9781119524250(hardback)
Subjects:LCSH:Selling.|Teamsintheworkplace.|Leadership.|BISAC:
BUSINESS&ECONOMICS/Management.|BUSINESS&ECONOMICS/Leadership.|
BUSINESS&ECONOMICS/Sales&Selling.
Classification:LCCHF5438.25(ebook)|LCCHF5438.25.S7232019(print)|
DDC658.4/022—dc23
LCrecordavailableathttps://lccn.loc.gov/2018041055
CoverDesign:Wiley
CoverImage:©OxygenLearning,LLC
PrintedintheUnitedStatesofAmerica
10 9 8 7 6 5 4 3 2 1
(cid:2)
(cid:2)
TrimSize:6inx9in Stancampiano ffirs01.tex V1-11/16/2018 5:42pm Pagev
Formyparents:mymother,whotaughtmethatlearningdoesn’thappen
onlyfromatextbook,andmyfather,whomodeledleadingaradically
productiveteam,andbothofthemforchallengingthenorms,beingvalues
driven,andteachingmetheimportanceofdoingthework.Andtomykids,
AlexanderandAylina,forbeingmybiggestfans.Iloveyouall.
(cid:2) (cid:2)
(cid:2)
(cid:2)
TrimSize:6inx9in Stancampiano ffirs01.tex V1-11/16/2018 5:42pm Pagevi
(cid:2) (cid:2)
(cid:2)
(cid:2)
TrimSize:6inx9in Stancampiano ftoc.tex V1-11/16/2018 5:42pm Pagevii
Contents
Chapter 1. The Why 1
Chapter 2. The Process – Don’t Leave Home
without It 17
Chapter 3. Create Your Ensemble 27
Chapter 4. Let Go of What You Know 40
Envision 51
Chapter 5. It’s Business Outcome Time 53
(cid:2) Chapter 6. Putting Divisions Out of Business 67 (cid:2)
Environment 81
Chapter 7. The Experience Is Human 83
Architect 95
Chapter 8. Why We Can’t Live without Architecture 97
Chapter 9. Getting the Right Stuff 112
Design 125
Chapter 10. Not Your Average Design 127
vii
(cid:2)
(cid:2)
TrimSize:6inx9in Stancampiano ftoc.tex V1-11/16/2018 5:42pm Pageviii
viii Contents
Build 141
Chapter 11. Knowing What Is Good Enough 143
Chapter 12. Progress Is All That Matters 156
Activate 169
Chapter 13. Activate Radical Outcomes 171
Notes 179
Acknowledgments 185
About the Author 187
Index 189
(cid:2) (cid:2)
(cid:2)