Psychosocial Health, Work and Language: International Perspectives Towards Their Categorizations at Work

212 Pages·2017·1.839 MB·

by  Stéphanie Cassilde, Adeline Gilson (eds.)

Stéphanie Cassilde · Adeline Gilson
Editors
Psychosocial
Health, Work
and Language
International Perspectives Towards Their
Categorizations at Work
Psychosocial Health, Work and Language
Stéphanie Cassilde (cid:129) Adeline Gilson
Editors
Psychosocial Health,
Work and Language
International Perspectives Towards
Their Categorizations at Work
123
Editors
StéphanieCassilde AdelineGilson
Centred’ÉtudesenHabitatDurableCEHD UniversityFrançoisRabelaisofTours
Charleroi,Belgium VALLOREMEA6296
Tours,France
ISBN978-3-319-50543-5 ISBN978-3-319-50545-9 (eBook)
DOI10.1007/978-3-319-50545-9
LibraryofCongressControlNumber:2017930195
©SpringerInternationalPublishingAG2017
Thisworkissubjecttocopyright.AllrightsarereservedbythePublisher,whetherthewholeorpartof
thematerialisconcerned,specificallytherightsoftranslation,reprinting,reuseofillustrations,recitation,
broadcasting,reproductiononmicrofilmsorinanyotherphysicalway,andtransmissionorinformation
storageandretrieval,electronicadaptation,computersoftware,orbysimilarordissimilarmethodology
nowknownorhereafterdeveloped.
Theuseofgeneraldescriptivenames,registerednames,trademarks,servicemarks,etc.inthispublication
doesnotimply,evenintheabsenceofaspecificstatement,thatsuchnamesareexemptfromtherelevant
protectivelawsandregulationsandthereforefreeforgeneraluse.
Thepublisher,theauthorsandtheeditorsaresafetoassumethattheadviceandinformationinthisbook
arebelievedtobetrueandaccurateatthedateofpublication.Neitherthepublishernortheauthorsor
theeditorsgiveawarranty,expressorimplied,withrespecttothematerialcontainedhereinorforany
errorsoromissionsthatmayhavebeenmade.Thepublisherremainsneutralwithregardtojurisdictional
claimsinpublishedmapsandinstitutionalaffiliations.
Printedonacid-freepaper
ThisSpringerimprintispublishedbySpringerNature
TheregisteredcompanyisSpringerInternationalPublishingAG
Theregisteredcompanyaddressis:Gewerbestrasse11,6330Cham,Switzerland
Acknowledgements
We thank all the contributors for their confidence throughout the editing process.
Also,wethankthereviewersfortheirconstructiveandhelpfulcomments.
v
About the Book
The idea of Psychosocial Health, Work and Language: International Perspectives
Towards Their Categorizations at Work is based on a joint session of RC 25
‘LanguageandSociety’andRC30‘SociologyofWork’oftheInternationalSoci-
ological Association about ‘Language and Work: Representations of Psychosocial
Health at Work’ (XVIII World Congress of Sociology, Yokohama, Japan, 13–19
July 2014) co-organised by Stéphanie Cassilde and Adeline Gilson. Since 2012,
while preparing the session proposal, as well as receiving feedbacks from the
diffusion of the call for communication, it appeared that both few scholars were
working about it at that time, and several peers were interested in the intended
book. Indeed, while the literature of psychosocial health and work is broad and
the literature on causes and measures of psychosocial health is growing, the
studies on its categorization – by workers themselves, social partners or experts
outside of the field of health or management – from an international perspective
are scarce. The exchanges with the presenters at the joint session confirmed this
point.Thebookgatherscontributionsfromvariousfields(sociology,management,
psychology, linguistic, occupational medicine), which corresponds to the existing
multidisciplinaryapproachestopsychosocialhealthatwork,andvariouscountries
in order to build a comparative and international approach of its official and
unofficialcategorizations.
vii
Contents
PartI FromOfficialtoUnofficialCategorizations:Which
StructureBetweenSimilaritiesandDifferences?
1 LanguageIssuesinStandardQuestionnairesforAssessing
PsychosocialWorkingConditions:TheCaseoftheJCQ
andtheERIQ .............................................................. 3
BongKyooChoiandArturoJuárez-García
2 TheLinguisticsofWorkValues:ComparativeAnalysis.............. 19
SedaM.Yusupova
3 PsychosocialRisksatWork:APerformativeSpeechAct............. 37
CorinneDelmas
4 HowFrenchBusDrivers,ManagersandUnionsTalk
AboutIncivilityandPhysicalandVerbalAssaultsatWork.......... 55
CathelKornig,CécileChanut-Guieu, Lauriane Domette,
NathalieLouit-Martinod,andPhilippeMéhaut
5 Alternative Classifications of Psychosocial Health
atWork:GiftedPeopleatWork ......................................... 73
NoksNauta
PartII SubjectiveNarrativesasaMotivationtoAct
6 AppropriationandAcculturationintheFrenchDebate
on Mental Health at Work of Anglo-Saxon Clinical
Categories(Stress,BurnoutandMobbing)............................. 93
MarcLoriol
7 Talking About Job Burnout in Germany: The
Disappearance and Reemergence of Conflicts
inSubjectiveNarrations.................................................. 113
StefanieGraefe
ix
x Contents
8 Unequal in Sickness: Construction and Uses
oftheDifferentialofLegitimacyandSocialAcceptability
ofDiagnosticLabels....................................................... 129
LaurieKirouac
9 Self-Categorization of Frontline Work Conditions
inBelgianTemporaryWorkAgencies:The“Cooking”Metaphor .. 143
HarmonyGlinne-Demaret
10 Suicides in Worker Accident Insurance: Riskization
andMedicalizationofSuicideinJapan................................. 157
YokoYamada
11 TheLanguageofPsychosocialRisksatWorkinArgentina.
TheCaseofaMultinationalCompany.................................. 173
MarianaBussoandJulioCésarNeffa
Conclusion ....................................................................... 191
About the Editors
StéphanieCassilde Afterhavingstudiedbotheconomicsandsociology,Stéphanie
defendedherPhDthesisinEconomicsaboutethnicstatisticsandcategorizationsin
Brazil(2010).ShewasassociatelecturerandresearcheratParis-EstCréteilUniver-
sity in France (2008–2010) and researcher at CEPS/INSTEAD (currently LISER)
inLuxembourg(2010–2012).StéphaniejoinedCentred’ÉtudesenHabitatDurable
inCharleroi,Belgium,in2013,whereshestudiesthesocialdimensionsofhousing,
createsindicators,andprovidesresearchconsultanciestopublicpoliciesstakehold-
ers. The guiding principle of her research is the understanding of preferences and
behaviours.SheundertookaBAinpsychologytosupportthepluridisciplinarityof
her research. Stéphanie is the secretary of the Research Committee 25 “Language
and Society” of the International Sociological Association (2014–2018), and the
editorofLanguage,Discourse&SocietysinceOctober2015.
Adeline Gilson Adeline defended her PhD thesis in Sociology about managerial
project of professionalisation and process of socialisation at work at La Poste
in the Institute of Labour Economics & Industrial Sociology, Aix-en-Provence,
France (2011). Since 2013, she is Senior Lecturer of Management Science in
François Rabelais University (Tours, France) where she notably teaches “Intercul-
tural Management”, “Sociology of health” and “Psychology and Quality of work
life”.ShebelongstotheManagementResearchLaboratoryVALLOREMwhereshe
studies“PublicManagement”,“Valueconflicts”and“Well-beingintheworkplace
of biomedicine”. After having been associate Member of RC 30 “Sociology of
Work”oftheInternationalSociologicalAssociation(2010–2014),Adelinebecame
a Member of the French Association of Human Resources Management and of
“HumanCapitalandOverallPerformance”ChairofBordeauxUniversity,France.
xi
Introduction
AConstructivist,Linguistic,ComprehensiveandInternational
Approachofthe CategorizationsofPsychosocialHealth
atWork
The emergence of a stronger focus on psychosocial health at work is related to
the worsening of working and employment conditions since the end of the 1970s.
Thisincludedintensificationofwork,casualisedemployment,dominationofcost-
effectiveness criteria,1 difference between prescribed work and real work, values
conflicts,geographicalmobilityandmandatorydistancebetweenfamilialandwork
locations. While the physical demands and the workload increase and other job
qualitycomponentsimprovedinEurope(EU15)between1995and2010,observed
trends still underline a decrease of job discretion and cognitive demand at work
(Eurofound 2015a). These constraints contribute to a degradation of physical and
mentalhealthatwork(EurofoundandEU-OSHA2014).Therearecurrentlyseveral
toolstopromotesatisfactionatworkandtodecreaseoravoidnegativepsychosocial
effectsatwork(ibidem).Eurofound’sreport(2015b)presentsareviewofcampaigns
in various national contexts, while another report allows to underline the gap that
may exist between public policy objectives and practices at work (Irastorza et al.
2016).
Industrial and organisational psychology looks for health care of employees to
improve organisational effectiveness (Biron et al. 2014). However, as Gold and
Shumanconclude,dealingwithpsychologicaleffectsof(un)employment‘require[s]
an understanding of the relationship between the evaluee’s internal world and
external circumstances’ (Gold and Shuman 2009: 43). As social categorization
1This criterion invades work activity, and workers must demonstrate their commitment to a
productivechainensuringthesurvivaloftheorganisation(Gilson2014).
xiii