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Psychological Therapies in Primary Care: Setting Up a Managed Service PDF

251 Pages·2005·0.912 MB·English
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Preview Psychological Therapies in Primary Care: Setting Up a Managed Service

Foster_prelims_correx 9/2/05 1:24 PM Page i 111 2 3 4 5 PSYCHOLOGICAL 6 7 THERAPIES IN 8 9 PRIMARY CARE 1011 1 2 3 4 5 6 7 8 9 2011 1 2 3 4 5 6 7 8 9 30 1 2 311 4 5 6 Foster_prelims_correx 9/2/05 1:24 PM Page ii 111 2 3 4 5 6 7 8 9 1011 1 2 3 4 5 6 7 8 9 2011 1 2 3 4 5 6 7 8 9 30 1 2 311 2 Foster_prelims_correx 9/2/05 1:24 PM Page iii 111 2 3 PSYCHOLOGICAL 4 5 6 THERAPIES IN 7 8 PRIMARY CARE 9 1011 1 Setting Up A Managed Service 2 3 4 5 Joan Foster and Antonia Murphy 6 7 8 9 2011 1 2 3 4 5 6 7 8 9 30 1 2 KARNAC 311 4 5 6 Foster_prelims_correx 9/2/05 1:24 PM Page v 111 Contents 2 3 4 5 6 7 8 ABOUT THE AUTHORS vii 9 FOREWORD ix 1011 INTRODUCTION xi 1 2 CHAPTER ONE 3 Why a managed counselling service? 1 4 CHAPTER TWO 5 Back to basics 25 6 7 CHAPTER THREE 8 Making it happen! 47 9 2011 CHAPTER FOUR 1 Designing a managed service: structural aspects 63 2 CHAPTER FIVE 3 Clinical aspects of managed service design 85 4 5 CHAPTER SIX 6 Training and development 113 7 8 CHAPTER SEVEN 9 Implications of the managed service model 145 30 REFERENCES 167 1 APPENDICES 171 2 INDEX 229 311 4 v 5 6 Foster_prelims_correx 9/2/05 1:24 PM Page vi 111 2 3 4 5 6 7 8 9 1011 1 2 3 4 5 6 7 8 9 2011 1 2 3 4 5 6 7 8 9 30 1 2 311 2 Foster_prelims_correx 9/2/05 1:24 PM Page vii 111 About the authors 2 3 4 5 6 7 8 9 1011 Joan Foster is Chair of the National Association of 1 Counsellors and Psychotherapists in Primary Care (CPC). 2 She has worked as a Primary Care Counsellor since 1992. 3 She has also worked as a trainer in time-limited coun- 4 selling and supervision, runs a number of training courses 5 for CPC, and has been a provider of a primary care coun- 6 selling service. 7 Joan acts as consultant to a number of PCTs in the 8 establishment and running of primary care counselling 9 services and is involved in interview panels and in evalua- 2011 tion of services. 1 As Chair of CPC, Joan was a member of the Depart- 2 ment of Health Workforce Action Team, Primary Care 3 Sub-Group, addressing workforce planning, education 4 and training issues for adult Mental Health Services. 5 Her paper on ‘Counselling in primary care and the new 6 NHS’ was published in 2000 in the British Journal of 7 Guidance and Counselling, 28(2), and she is joint author 8 of Quality in Counselling in Primary Care. A Guide for 9 Effective Commissioning and Clinical Governance. 30 1 Antonia Murphy is a graduate in Psychodynamic Coun- 2 selling from the WPF. Following a move to Nottingham 311 in 1993, she worked as a counsellor in primary care and 4 vii 5 6 Foster_prelims_correx 9/2/05 1:24 PM Page viii About the Authors 111 subsequently as Co-ordinator of the Southern Derbyshire 2 Health Authority managed counselling service from 3 1995–2002. This latter role was invaluable in extending 4 her experience and awareness of the complexities of the 5 role of the therapist in the setting of general practice. 6 Over the past few years Antonia has become involved 7 in the national delivery of counselling and psychotherapy 8 in primary care through both the Network of Service 9 Providers and the National Forum for Training Standards. 1011 She is Vice Chair of the Association of Counsellors and 1 Psychotherapists in Primary Care (CPC). 2 Antonia is the author of several papers on aspects of 3 psychotherapeutic practice in primary care and the NHS. 4 She is the former editor of the Journal for the Foundation 5 of Psychotherapy and Counsellingand currently an editorial 6 board member of the Journal of Psychodynamic Practice 7 and Editor of CPC Review. 8 She currently works in private practice as a counsellor, 9 supervisor and trainer, and continues her work with CPC. 2011 1 2 3 4 5 6 7 8 9 30 1 2 311 2 viii Foster_prelims_correx 9/2/05 1:24 PM Page ix 111 Foreword 2 3 4 5 6 7 8 9 1011 I am delighted to write the foreword to this book. I have 1 watched the rapid development of primary care coun- 2 selling since the introduction of primary care commis- 3 sioning in 1999 and the NHS Alliance has recognized its 4 importance, not only clinically but also structurally. 5 We know the case for the effectiveness of primary care 6 counselling is now well made, and its inclusion as a treat- 7 ment of choice in the NICE Guidelines for Treatment of 8 Depression is a recognition of that fact. However, good 9 quality counselling needs more than good practitioners. 2011 In today’s NHS it needs co-ordination and management, 1 linking in with other services and to be accountable. This 2 book tells the reader how to achieve just that. 3 Written in an easy, accessible style, it addresses the nuts 4 and bolts as well as the strategic issues that need to be 5 dealt with by every primary care counselling service 6 manager in the country. It also acts as a bridge between 7 two worlds – the medical model and the holistic coun- 8 selling model. Indeed, counselling also builds a bridge to 9 the psychiatric approach to working with patients with 30 mental health problems. 1 The process of change in the NHS, and particularly in 2 primary care, has been extremely rapid over the past few 311 years, and the NHS Alliance has worked to assist primary 4 ix 5 6

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