SCREENS Offended Audiences in Britain and Germany Ranjana Das Anne Graefer Provocative Screens Ranjana Das · Anne Graefer Provocative Screens Offended Audiences in Britain and Germany Ranjana Das Anne Graefer University of Surrey Birmingham City University Guildford, UK Birmingham, UK ISBN 978-3-319-67906-8 ISBN 978-3-319-67907-5 (eBook) https://doi.org/10.1007/978-3-319-67907-5 Library of Congress Control Number: 2017952835 © The Editor(s) (if applicable) and The Author(s) 2017 This work is subject to copyright. All rights are solely and exclusively licensed by the Publisher, whether the whole or part of the material is concerned, specifically the rights of translation, reprinting, reuse of illustrations, recitation, broadcasting, reproduction on microfilms or in any other physical way, and transmission or information storage and retrieval, electronic adaptation, computer software, or by similar or dissimilar methodology now known or hereafter developed. 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Cover illustration: © saulgranda/Getty Printed on acid-free paper This Palgrave Macmillan imprint is published by Springer Nature The registered company is Springer International Publishing AG The registered company address is: Gewerbestrasse 11, 6330 Cham, Switzerland Ranjana dedicates this work to Reeta Das, her dear aunt. Anne dedicates this work to all those who, with much emotion, refuse to simply go along. A cknowledgements This book was the outcome of two academics meeting on a train from Leicester to London, one afternoon. We arrived at this work from different points of entry into media and communication studies, com- ing together on a point of mutual interest. It involved a marriage of approaches across cultural studies and the social sciences, a conver- gence of diverse interests from feminism to media regulation and from texts to audiences, amongst others. It could well have gone in different directions, but did not because the diversity of approaches and back- grounds created a productive intellectual space. Intellectual productivity was punctuated, but not interrupted, for each author by the arrival of a baby and this book was drafted over the course of our two consecutive maternity leaves. On this interesting and engaging ride, Ranjana thanks Anne for care- ful attention to argumentation and detail and for critical work in pushing her to really tease out analytical details behind the messiness of empirical data. Ranjana thanks the University of Leicester for funding this study and for a research sabbatical in 2017 to complete the manuscript. She thanks Sonia Livingstone, in conversation with whom, while produc- ing the Public Attitudes, Tastes and Standards report for the BBC in 2009, she first started engaging with this subject matter. She also thanks Jonathan Ong for conversations at an early stage on offence and provoca- tion, Peter Lunt for sharing insights from his work on public attitudes to risk and regulation in the financial sector, colleagues at the Universities of Bergen, Lincoln and Virginia at Charlottesville, and at the International vii viii ACKNOWLEDGEMENTS Communication Association conference in 2014, amongst others, in conversation with whom she developed various aspects of the project. Ranjana also thanks Adam for being the perfect partner of an academic spouse working at odd hours of the day (and night) and Arjo, of course, for delaying the manuscript simply by arriving in her life. Anne thanks Ranjana for her laser-like focus: both knew that a jour- ney of a thousand miles starts with the first step, but Ranjana taught how quickly and efficiently steps two and three can follow. In the pro- cess of writing this book, she became not only a teacher and mentor, but also a friend. Anne also thanks the University of Leicester for fund- ing the study and Birmingham City University for awarding her research funding via the Faculty Research Investment Scheme—the teaching and administrative relief thus afforded made this book possible. She thanks her colleagues, students and friends in the School of Media and the Birmingham Centre for Media and Cultural Research, especially John Mercer, who recognized early on the potential of this book for a new field of ‘offence studies’, Inger-Lise Boreand Hazel Collie for feedback on earlier drafts on chapters. She thanks Sara Ahmed, Carolyn Pedwell, and Imogen Tyler for inspirational scholarship central to developing the ideas for this project. Thanks also to Katariina Kyrölä for her insights on the moral and ‘positive’ dimensions of offence. Anne is grateful to all the research participants in Germany who generously invited her into their living rooms or offices to share their experiences and from whom she learned a great deal. The biggest thank you goes, as always, to Jonathan and Finn, who patiently left the house on Sundays for extensive coun- try walks, until the pushchair buckled and the book was finally finished. Both Ranjana and Anne thank Jean Morris for her copyediting of this book and Mark Wells for the indexing. c ontents 1 The Slippery Terrain of Offensive Television 1 Rethinking Offence 6 Affect-Laden Publicness in the Reception of Offensive Television 8 Fieldwork 13 Self-Reflexivity and Limitations 17 Chapter Outline 19 References 21 2 Producing the Imagined Audience of Offensive Screens 25 Offence and the Subject of Value 27 The Porous Border Between ‘Us’ and ‘Them’ 33 Offence and Consumer Choice 37 Conclusions 41 References 42 3 Just Kidding! Negotiating the Line Between Humour and Offence 45 Taking Humour Seriously 47 The Link Between ‘Humour Regimes’ and Offence 50 Offensive Humour as a Tool of Social Distinction 56 No Offence Taken: How Audiences Work to Avoid Offence 60 Conclusion 67 References 67 ix x CONTENTS 4 Audiences Speak Back: Re-Working Offensive Television 71 This Public is Not Condemned to Silence 73 It’s Easy to Punch Down Somebody Worse off Than You’: Critical Investments in Reading Offensive Television 76 Conclusions 85 References 86 5 Audiences’ Expectations of Regulators and Producers 89 The Implied Audience and the Citizen-Consumer in German and British Television Regulation 90 Who Is Responsible? Two Contrasting Views of Regulation 96 The (Seemingly) Consumer Audience of Provocative Screens 97 The Citizen-Audience of Provocative Screens 101 Going Beyond Red Flags and Red Herrings 107 References 110 6 Provocative Screens 113 Key Findings 115 Notes on Policy 121 Areas for Further Research 124 References 126 Bibliography 127 Index 129 CHAPTER 1 The Slippery Terrain of Offensive Television Abstract This chapter complicates offence as a term and presents conceptual and methodological approaches for this project on the reception of ‘offensive’ content. It sets the scene of the work in the UK and Germany, drawing instances from contemporary pub- lic discourse around offence and considers some of the key ques- tions that underpin this book: what constitutes offensive media material? Why is offence felt so differently? To what ends is offence used or concerns about offensive material mobilised? How do peo- ple act both as individuals and as publics in their very affective responses to offensive content? Why do we assume offensive mate- rial can be categorised solely into tick-boxes for profanity, swear words, racism, overt discrimination or flash lighting? And how do audiences understand the role and responsibilities of producers and broadcasters? Keywords Offence · Affect · Television · Publics · Controversy Feelings In popular discussions, offensive media content is often described as going ‘beyond the limits’ of what is deemed appropriate and acceptable within a specific sociocultural context and as having negative effects on audiences who consume it (Attwood et al. 2012). And yet some people pride themselves in the media with their capacity to offend others: © The Author(s) 2017 1 R. Das and A. Graefer, Provocative Screens, https://doi.org/10.1007/978-3-319-67907-5_1