PROMOTIONAL STRATEGIES FOR WEB PORTAL WWW.VIGYANASAADHITHA.COM : AN EXPERIMENTAL STUDY SUNITA SIJWALI B.Sc. (Home Science) MASTER OF SCIENCE IN HOME SCIENCE (HOME SCIENCE EXTENSION AND COMMUNICATION MANAGEMENT) 2015 PROMOTIONAL STRATEGIES FOR WEB PORTAL WWW.VIGYANASAADHITHA.COM : AN EXPERIMENTAL STUDY By SUNITA SIJWALI B.Sc. (Home Science) THESIS SUBMITTED TO THE PROFESSOR JAYASHANKAR TELANGANA STATE AGRICULTURAL UNIVERSITY IN PARTIAL FULFILMENT OF THE REQUIREMENTS FOR THE AWARD OF THE DEGREE OF MASTER OF SCIENCE IN HOME SCIENCE (HOME SCIENCE EXTENSION AND COMMUNICATION MANAGEMENT) CHAIRPERSON: Dr. A. MARY SWARNALATHA DEPARTMENT OF HOME SCIENCE EXTENSION AND COMMUNICATION MANAGEMENT COLLEGE OF HOME SCIENCE PROFESSOR JAYASHANKAR TELANGANA STATE AGRICULTURAL UNIVERSITY SAIFABAD, HYDERABAD-500 004. 2015 i DECLARATION I, Ms. SUNITA SIJWALI, hereby declare that the thesis entitled “PROMOTIONAL STRATEGIES FOR WEB PORTAL WWW.VIGYANASAADHITHA.COM : AN EXPERIMENTAL STUDY ” submitted to PROFESSOR JAYASHANKAR TELANGANA STATE AGRICULTURAL UNIVERSITY for the Degree of MASTER OF SCIENCE IN HOME SCIENCE is the result of original research work done by me. I also declare that no material contained in the thesis has been published earlier in any manner. Place : Hyderabad (SUNITA SIJWALI) Date : I.D. No. HHM/2013-018 ii CERTIFICATE Miss. SUNITA SIJWALI has satisfactorily prosecuted the course of research and that thesis entitled “PROMOTIONAL STRATEGIES FOR WEB PORTAL WWW.VIGYANASAADHITHA.COM : AN EXPERIMENTAL STUDY” submitted is the result of original research work and is of sufficiently high standard to warrant its presentation to the examination. I also certify that neither the thesis nor its part thereof has been previously submitted by her for a degree of any University. Chairperson Date: (Dr. A. MARY SWARNALATHA) iii CERTIFICATE This is to certify that the thesis entitled “PROMOTIONAL STRATEGIES FOR WEB PORTAL WWW.VIGYANASAADHITHA.COM : AN EXPERIMENTAL STUDY” submitted in partial fulfillment of the requirements for the degree of MASTER OF SCIENCE IN HOME SCIENCE of the Professor Jayashankar Telangana State Agricultural University, Hyderabad is a record of the bonafide original research work carried out by Ms. SUNITA SIJWALI under our guidance and supervision. No part of the thesis has been submitted by the student for any other degree or diploma. The published part and all assistance received during the course of the investigations have been duly acknowledged by the thesis. Thesis approved by the Student Advisory Committee Chairperson : Dr. (Mrs.) A. Mary Swarnalatha Professor and Head . Department of Home Science Extension & Communication Management, PJTSAU College of Home Science, Saifabad, Hyderabad-500 004 (Signature) Member : Dr. (Mrs.) P. Amala Kumari Professor Department of Home Science Extension & Communication Management, PJTSAU College of Home Science, Saifabad, Hyderabad-500 004 (Signature) Member : Mrs. T. S. Nagamani Associate Professor Department of Human Development & Family Studies, PJTSAU, College of Home Science, Saifabad, Hyderabad-500 004. (Signature) Date of final viva-voce: iv ACKNOWLEDGEMENTS First and foremost I am indebted to “Almighty God” for having bestowed upon me His grace and blessings in every humble step I have taken so far. My deepest gratitude is to my chairperson, Dr. (Mrs.) A. Mary Swarnalatha, Professor and Head, Department of Home Science Extension and Communication Management, College of Home Science, Hyderabad. I have been amazingly fortunate for her untiring interest, encouragement, timely suggestions and inspiration extended in the preparation of this thesis. I express my deep sense of gratitude and profound respect to Dr. (Mrs.) P.Amala Kumari, Professor, Department of Home Science Extension and Communication Management, College of Home Science, who have supported me throughout my thesis with her patience, knowledge and effort. One simply could not wish for a better and friendlier guide. I equally owe to Mrs. T. S. Nagamani, Associate Professor, Department of Human Development and Family Studies, College of Home Science, Hyderabad for her encouragement during my research. I would like to express my heartfelt thanks to Dr. Nageswara Rao, Retired Statistician, ANGRAU for his suggestions and support in completing statistical analysis. My sincere thanks to all the staff members of the Department of Home Science Extension and Communication Management for their support, suggestions, encouragement and timely help rendered during the study. I allocate my highest respect and regards to my ever loving parents Shri Daleep Singh Sijwali and Smt. Savitri Devi and siblings Prakash Sijwali, Ravindra Sijwali and Kavita Sijwali for being always beside me. I also like to express my deep sense of gratitude to my roommate Deepika Pandey and dearest friend Ekta Belwal for all the emotional support, companionship, entertainment, and caring they provided. I owe my gratitude to all those people who have made this thesis possible and because of whom my post graduate experience has been one that I will cherish forever. I take this opportunity to thank ICAR, New Delhi for providing financial assistance to do research work. Date: (SUNITA SIJWALI ) v LIST OF CONTENTS Chapter No. Title Page No. INTRODUCTION 1-7 I REVIEW OF LITERATURE 8-34 II MATERIALS AND METHODS 35-55 III RESULTS AND DISCUSSION 56-96 IV SUMMARY AND CONCLUSIONS 97-104 V LITERATURE CITED 105-114 APPENDICES 115-133 vi LIST OF TABLES S.No. Table Title Page No. No. 1. 3.3. List of variables 37 2. 4.1. Mean values of effective web portal promotional strategies 58 3. 4. 2.1. Suitable promotional strategies for 60 www.vigyanasaadhitha.com web portal 4. 4.2.2. Association of promotional strategies with suitability 61 5. 4.3.1. Web content uploaded during the study period in 62 www.vigyanasaadhitha.com 6. 4.3.1.1.1. Data of keyword and keyphrase search for SEO 65 7. 4.3.1.1.2. Rank order of keyword categories and search engines 66 8. 4.3.1.1.3. Top landing pages and their CTRs 67 9. 4.3.1.3.1 Details of published posts in facebook page of 69 www.vigyanasaadhitha.com 10. 4.3.1.3.2 Distribution of reach on facebook publishing 70 11. 4.3.1.3.3. Correlation between reach and engagement of facebook post 71 12. 4.3.1.3.4. Performance indicators of www.vigyanasaadhitha.com’s 72 facebook page 13. 4.3.1.4.1. Details and indicators of email campaign of 73 www.vigyanasaadhitha.com web portal 14. 4.3.1.4.2. Percent increase in EM indicators 74 15. 4.3.1.4.3. Correlation between email open rate and CTR of EM 75 16. 4.3.1.5.1. Reciprocal and back links to www.vigyanasaadhitha.com 76 17. 4.3.2.1.1. Performance indicators of SMSM 78 18. 4.3.2.1.2. Correlation between delivery rate and CTR of SMSM 79 vii 19 4.3.3.1. Details of online quiz contest 83 20 4.3.3.2. Extent of contribution to www.vigyanasaadhitha.com 84 21. 4.3.4. Analysis of variance between promotional strategies and 85 metrics 22. 4.4.1.1. Traffic sources of www.vigyanasaadhitha.com 86 23. 4.4.1.2. Traffic quality of www.vigyanasaadhitha.com 89 24. 4.4.1.3. Traffic volume of www.vigyanasaadhitha.com 90 25. 4.4.2. Growth line of visitors, users and contributors of 91 www.vigyanasaadhitha.com 26. 4.4.3.1. Reviews of www.vigyanasaadhitha.com 94 27. 4.4.3.2. Comments categorization 94 28. 4.4.4.1. Preferential categories of content of 95 www.vigyanasaadhitha.com viii LIST OF ILLUSTRATIONS Page S.No. Figure No. Title No. 1. 3.4.2. Categorization of suitable promotional strategies 40 2. 3.5. Timeline for implementation of promotional 47 strategies 3. 3.9. Conceptual framework 55 4. 4.3. Homepage of www.vigyanasaadhitha.com 64 5. 4.3.2.1. SMS sent from www.vigyanasaadhitha.com 80 6. 4.4.1.1. 88 Pie diagram of traffic sources 7. 4.4.2.1. 92 Growth line of visitors 8. 4.4.2.2. 92 Growth line of users 9. 4.4.2.3. 93 Growth line of contributors ix
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