Project Management, Planning and Control: Managing Engineering, Construction and Manufacturing Projects to PMI, APM and BSI Standards by Albert Lester • ISBN: 075066956X • Publisher: Elsevier Science & Technology Books • Pub. Date: November 2006 Cross reference to APM and PMI bodies of knowledge Chapter No. Topic APM. BoK No. PMI BoK No. 1 Project definition 1.1, 1.2 2 Project management 1.1, 1.6 1.3 3 Programme management 1.2, 1.3 4 Project context (project environment) 1.4 1.6 5 Business case 5.1, 1.5, 4.1 6 Investment appraisal 5.1 7 Stakeholder management 2.2 2.2, 10.4 8 Project success criteria 2.1 9 Organization structures 6.7 2.3 10 Organizational roles 6.8 2.3 11 Project life cycles 6.1 2.1 12 Work breakdown structures 3.1 5.3 13 Planning blocks and subdivision of 3.2 blocks 14 Estimating 4.3 7.1 15 Project management plan 2.4, 6.9 4.3 16 Risk management 2.5 11.1 17 Quality management 2.6 8.1 18 Change management 3.5, 3.8 4.3, 5.5 19 Configuration management 4.7 5.4 20 Basic network principles 3.2 6.2 21 Analysis types 3.2 6.3 22 Precedence or activity on node (AoN) 3.2 6.4 diagrams 23 Lester diagram 3.2 24 Float 3.2 6.3 25 Milestones and line of balance 3.2 6.4 26 Simple examples 3.2 27 Progress reporting 3.2 10.3 28 Project management and planning 3.2 6.2 29 Network applications outside the 3.2 construction industry viii CrossreferencetoAPMandPMIbodiesofknowledge 30 Resource loading 3.3, 7.1 31 Cash flow forecasting 3.4 7.3 32 Cost control and EVA 3.6 7.3, 10.3 33 Control graphs and reports 3.6 7.4, 10.3 34 Procurement 5.4 12.1 35 Value management 2.3, 4.5 (5.2) 36 Health and safety and environment 2.7 37 Information management 3.7 10.2 38 Communication 7.1 10.1 39 Team building 7.2 9.3 40 Leadership 7.3, 7.7, 7.9 (2.4) 41 Negotiation 7.5 (2.4) 42 Conflict management and dispute resolution 7.4 43 Project close-out and hand over 6.5 12.6 44 Project close-out report and review 6.6 10.3 ( ) = Discussed in context of other topic. Foreword to the first edition by Geoffrey Trimble, Professor of Construction Management, University of Technology, Loughborough A key word in the title of this book is ‘control’. This word, in the context of management, implies the observation of performance in relation to plan and the swift taking of corrective actionwhentheperformanceisinadequate.Incontrasttomanyotherpublicationswhichpurport to deal with the subject, the mechanism of control permeates the procedures that Mr Lester advocates. In some chapters, such as that on Manual and Computer Analysis, it is there by implication. In others, such as that on Cost Control, it is there in specific terms. Thebook,inshort,dealswithrealproblemsandtheirrealsolutions.Icommendittherefore bothtostudentswhoseektounderstandthesubjectandtomanagerswhowishtosharpentheir performance. Preface The shortest distance between two points is a straight line Euclid The longest distance between two points is a shortcut Lester The first edition of this book dealt mainly with the fundamentals and industrial applications of network analysis and a cost/progress control technique called SMAC, which is now known universally as earned value analysis. In the light of the rapid advances in computers, especially the development of the PC, the second edition updated these techniques and included a detailed description of a well-known computerized project management program. The third edition expanded the earned value section, described two other computer project management programs and introduced some of the other ‘hard topics’ required by a project manager. BecauseofthedemandcreatedbystudentstakingtheAssociationforProjectManagement’s APMP examination, the fourth edition included all the hard topics required in the examination syllabus. The soft topics were deliberately not included, as these were applicable to general management and not exclusive to project management. To illustrate how these hard topic techniquescanbeappliedandincorporatedinpractice,severalfullyworkedexamplesoftypical projects were included. As with the previous volumes, this fifth edition was written to meet a specific need. In this case it was the fulfilment of a request by the publishers and some of my lecturing colleagues at University College London, to produce a book which included all the hard and soft topics requiredbythelatestsyllabusoftheAPMPexamination.Inadditionthebookshouldalsomeet the needs of the PMI examination as stipulated in the PMI Body of Knowledge. When starting a new edition, one inevitably wonders whether any section of the current edition has become obsolete and whether it should therefore be updated or left out altogether. After all, a plethora of computer-generated coloured printouts such as Gantt charts showing base schedules and updates, tables, summaries, histograms, pie charts, ‘S’ curves and even networks themselves have replaced hand-drawn or typed documents. My first thoughts were therefore to leave out the chapters on arithmetical analysis and the case for manual analysis sincenearlyallnetworkplanningisnowcarriedoutbysophisticatedcomputerprogramswhich not only take the chores out of the analysis process, but also enable ‘what if’ scenarios to be rapidly examined. However, we have not yet reached the stage when computers can think for themselves, so that the creation of the logic of a network must still be done by humans. Except for standard repetitive projects where it is possible to design logic modules, each project network of any xii Preface reasonable size should still be hand-drafted and discussed with colleagues before being keyed into the computer for processing. For this reason the section on manual analysis has been retained. In any case the trend to generate a Gantt chart direct from a table of preceding and succeeding activities and then printing out a network diagram is putting the cart before the horse.Suchapracticereducesthepossibilityofmaximizingparallelactivitiesandreducingthe overalldurationoftheproject.Inotherwords,itdestroystheveryessenceofnetworkanalysis. A single textbook can never replace a good course of lectures on project management in which a lecturer can illustrate the subject with anecdotes from his or her own experience. For this reason some of the subjects in the book have been enhanced by descriptions and practical advice useful to a practising project manager who may already have passed the qualifying project management examinations. Thebookhasbeendesignedtobenotonlyastudytextforexaminees,butalsoamanualfor professional managers. Exercises and sample examination questions and answers (except for thesetofbulletpoints)havethereforenotbeenincludedbutcanbefoundonthebook’saccom- panyingwebsitehttp://books.elsevier.com/companions/075066956X.Inaddition,33questions and answers can also be found on the companion web site. The worked examples at the end of the book, which are only loosely representative of the fourchosenindustries,havebeenincludedbecause,aftermanyyearsoflecturing,Ifoundthat what students appreciated most was the opportunity to see how all the project management techniques they were taught during the course actually ‘hang together’. The important thing to remember is that not all the techniques are applicable to all situations and certainly not to all themanytypesofprojects,butmanagersshouldregardthisbookasatoolboxfromwhichthe most appropriate tool can be used for the particular job in hand. Project management methods have been adopted by many manufacturing industries, com- mercial organizations and financial institutions since they were first brought to the UK in the early 1950s by the American petrochemical construction companies and as most of my expe- rience has been with major civil engineering and process plant contractors, it is not surprising therefore that many of the examples in the book have been taken from these industries. I must stress, however, that all the techniques given can be tailored or modified to suit other industries,evenifnotallofthemappeartobeimmediatelyapplicable.Clearlyaknowledgeof man management, communication management, health and safety and cost control is required for every type of project whatever the nature of the enterprise, but there is no doubt that by applying some of the less-well-known techniques such as network analysis and earned value analysis, performance and control can be enhanced. A. Lester Acknowledgements Theauthorandpublisherswouldliketomakeacknowledgementtothefollowingfortheirhelp and cooperation in the preparation of this book. TheNationalEconomicDevelopmentOfficeforpermissiontoreproducetherelevantsection of their report ‘Engineering Construction Performance Mechanical & Electrical Engineering Construction, EDC, NEDO December 1976’. FosterWheelerPowerProductsLimitedforassistanceinpreparingthetextandmanuscripts and permission to utilize the network diagrams of some of their contracts. Mr P. Osborne for assistance in producing some of the computerized examples. Claremont Controls Limited, Suite 43, Wansbeck Business Centre, Rotary Parkway, Ash- ington,NorthumberlandNE638QZ,forthedescriptionanddiagramsoftheirHornetWindmill project management software. ExtractsfromBS6079-1-2002arereproducedwiththepermissionofBSIunderlicenceNo. 2003DH0199. Complete editions of the standards are obtainable by post from BSI Customer Services, 389 Chiswick High Road, London W4 4AL. Tel. 44(0)20 8996 9001. A.P.WattforpermissiontoquotethefirstverseofRudyardKipling’spoem,‘TheElephant’s Child’. Daimler Chrysler for permission to use their diagram of the Mercedes-Benz 190 car. The Automobile Association for the diagram of an engine. WPMCfortheiragreementtousesomeofthediagramsinthechaptersonRiskandQuality management Jane Walker and University College London for permission to include diagrams in the chapters on project context, leadership and negotiations The Association for Project Management for permission to reproduce their APMP Learning Objectives Tony Benning, my co-author of ‘Procurement in the Process Industry’, for permission to include certain texts from that book. Table of Contents Cross reference to APM and PMI bodies of knowledge vii Foreword to the first edition ix Preface xi Acknowledgements xiii Project definition 1 Project management 5 Programme management 9 Project context (project environment) 12 Business case 17 Investment appraisal 20 Stakeholder management 27 Project success criteria 30 Organization structures 32 Organization roles 35 Project life cycles 37 Work breakdown structures 40 Planning blocks and subdivision of blocks 46 Estimating 57 Project management plan 61 Risk management 65 Quality management 73 Change management 84 Configuration management 88 Basic network principles 90 Analysis types 102 Precedence or activity on node (AoN) diagrams 125 Lester diagram 132 Float 136 Milestones and line of balance 142 Simple examples 147 Progress reporting 158 Project management and planning 165 Network applications outside the construction industry 176 Resource loading 188 Cash flow forecasting 195 Cost control and EVA 204 Control graphs and reports 212 Procurement 238 Value management 275