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Project Management in Product Development: Leadership Skills and Management Techniques to Deliver Great Products PDF

402 Pages·2015·5.41 MB·English
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Project Management in Product Development Leadership Skills and Management Techniques to Deliver Great Products This page intentionally left blank Project Management in Product Development Leadership Skills and Management Techniques to Deliver Great Products George Ellis VP Engineering and Chief Engineer, Kollmorgen IA-EU, Radford, VA, USA AMSTERDAM • BOSTON • HEIDELBERG • LONDON NEW YORK • OXFORD • PARIS • SAN DIEGO SAN FRANCISCO • SINGAPORE • SYDNEY • TOKYO Butterworth-Heinemann is an imprint of Elsevier Butterworth-Heinemann is an imprint of Elsevier The Boulevard, Langford Lane, Kidlington, Oxford, OX5 1GB, UK 225 Wyman Street, Waltham, MA 02451, USA Copyright © 2016 Elsevier Inc. All rights reserved. No part of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording, or any information storage and retrieval system, without permission in writing from the publisher. Details on how to seek permission, further information about the Publisher’s permissions policies and our arrangements with organizations such as the Copyright Clearance Center and the Copyright Licensing Agency, can be found at our website: www.elsevier.com/permissions. This book and the individual contributions contained in it are protected under copyright by the Publisher (other than as may be noted herein). Notices Knowledge and best practice in this field are constantly changing. As new research and experience broaden our understanding, changes in research methods, professional practices, or medical treatment may become necessary. Practitioners and researchers must always rely on their own experience and knowledge in evaluating and using any information, methods, compounds, or experiments described herein. In using such information or methods they should be mindful of their own safety and the safety of others, including parties for whom they have a professional responsibility. To the fullest extent of the law, neither the Publisher nor the authors, contributors, or editors, assume any liability for any injury and/or damage to persons or property as a matter of products liability, negligence or otherwise, or from any use or operation of any methods, products, instructions, or ideas contained in the material herein. ISBN: 978-0-12-802322-8 Library of Congress Cataloging-in-Publication Data A catalogue record for this book is available from the Library of Congress British Library Cataloguing-in-Publication Data A catalogue record for this book is available from the British Library For information on all Butterworth-Heinemann publications visit our website at http://store.elsevier.com/ Endorsements for Project Management in Product Development Everyone recognizes the importance of sustainable innovation for any growing business. Less well understood is the vital role outstanding project management plays in innovative businesses. Our approach to project management at Danaher evolved greatly over the last two decades and played no small part in our suc- cess. George Ellis nicely captures the “state of the art” and demonstrates how process alone is not enough—true “Total Leadership” in project management differentiates the winners from the runners-up. If you want to win the innova- tion game, read his book. —Lawrence Culp, Jr., Former CEO, Danaher Corporation Tools for project management have expanded over the years, most recently agile methods as applied to software development, and lean methods adopted from manufacturing; earlier additions include critical-chain and phase-gate methodologies. Many fine books cover each of these, but none covers them all. Ellis does, as well as traditional waterfall/critical path methods. Especially valuable is Ellis’ comparison of the methods, their relative strengths and weak- nesses, where each applies and doesn’t apply. Along the way he reminds us of the importance of leadership and interpersonal skills in project management by way of interesting side comments and bits of advice for dealing with technical specialists, customers, and bosses. All of this separates Ellis’ book from and puts it above the rest in project management. —John Nicholas, Professor, Quinlan School of Business, Loyola University, Chicago Based on his many years of practical experience, George Ellis tackles an appli- cation area of project management that is rarely covered. This book is a very down-to-earth and thorough exposition, rather than being theoretical and aca- demic. It is well illustrated with lists, tables, charts and explanatory diagrams. As well as techniques such as critical path management, it delves into Phase- gate management, Agile project management, “Lean Product Development,” v vi Endorsements for Project Management in Product Development Risk, and “Patents” issues, all in the context of product development. Ellis also emphasizes the importance of looking upon project management as a leadership responsibility rather than just an administrative position. This book is a valuable addition to any product development manager’s reference library. —R. Max Wideman, FPMI, Richmond Hill, Ontario, Canada The section on patent law is at the right level of detail to help project manag- ers get up to speed. Clear, step-by-step explanations take the mystery out of reading a patent and searching for prior art. The reader will learn how to avoid serious pitfalls, and will acquire the understanding necessary to discuss pat- ent issues with the development team. The patent material alone makes George Ellis’ Project Management in Product Development an excellent investment. —Alan L. Durham, Judge Robert S. Vance Professor of Law, University of Alabama School of Law, and author of Patent Law Essentials: A Concise Guide Dedication To Rachel and Regina, my advisors in this and so many other endeavors This page intentionally left blank Contents Preface xvii Acknowledgments xxi Part I - The Fundamentals 1. A n Introduction to Project Management for Product Development 3 1.1 T he Project: Flexibility, Communication, and Accountability 3 1.2 P roject Management and Leadership 5 1.3 P roduct Development Projects 7 1.3.1 Innovation Management 7 1.3.2 Managing Extreme Collaboration 8 1.3.3 Lack of Determinism at the Outset 9 1.3.4 Reliance on Technical Expertise 9 1.3.5 Summing It Up 9 1.4 W hy Organizations Need PMs 11 1.5 D o You Want to Be a PM? 12 1.5.1 What Skills Should a PM Possess? 12 1.5.2 Project Management Support Structure 14 1.6 P roject Stakeholders 15 1.7 C ertification 16 1.8 R eferences 17 2. T he Critical Path Method: Planning Phase 19 2.1 E ngineering Process Flow Charts 19 2.2 C ritical Path Project Management: Process Overview 21 2.2.1 Identify Value to the Customer/Market 22 2.2.2 Identify Key Features, Performance, and Price Point 24 2.2.3 Align with Organizational Needs 24 2.2.4 Identify Cost, Timing, and Investment Targets 25 2.2.5 Identify Innovation Needs 26 2.2.6 Complete Functional Specification 27 2.2.7 Anticipate Competitive Response 28 ix

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