Table Of Content

2001 PMA Title/Author Index | Key to codes | | || CEU—Continuing Education Unit feature MOM—Medical Office Manager PM—President’s Message ||| EF—Educator’s Forum PA—Public Affairs TMC—Two-minute Clinic | | = Title index AAMA joins Alliance for Quality Medical Imaging and Radiation Therapy (PA); Balasa D Assessing laboratory skills (EF); Fabian D Attacking appendicitis (TMC) Audiology assessments: Issues involved in hearing loss (CEU); Black Joo... ccc ccccsccscesecesceseeseeeseeseeeeseateeeeeeees CMAS ster Out Om the: Dee ante CO EW CAREEES 7C OG NNIEN 3. ccc ccc cd sacra vexed cc cosa coupecgaudenacacetasaataceatadeacuvadcdeaxcteeassqaecycseeudnseeetne Cold weather dangers (TMC) 18 Developing an office compliance program (CEU); Harris M Drug samples, Part |: Tightening controls to support patient safety initiatives (CEU); Traska M Drug samples, Part 2: A wealth of resources to meet growing demands (CEU); Traska M Facing new challenges together (PM): Dey M A guide to genetic testing and counseling (CEU); Schonwald J ....................ccsscccscsscssssesssnsssessecenssatcescencssersnceeceas OUR SUE UM UTNE I Picci de acta cxits tips tn spol bitese nciua dase asap aia hoabeaeeasptadea ea eieip aR 2 Helps patients cope: with. chromic imess: (CEU) OF ESaey ican ca ess oo cecered iss tanccad le pndecedsndecaduatdndsesseegcantondetthe 2 Helping patients navigate the murky waters of the Internet: Darlington J oo... cece ceeeeeeeeeceeeeeeeeeeeeeeeseeeeneens 3 5 How humor heals and promotes learnmig: (EP); Boarmtatt IN q....0....00sc0scccsseciceissscsensesersenosansnsiesessnsinasenssasesaseaeessandanes 2 ee San Rea Ideas for the busy practice: Managing patient expectations (MOM) Identifying and helping victims of spousal abuse; Sobel R Malpractice insurance: What are you buying? (MOM); DiServio Lange D Marketing a medical practice: Necessary tools for a new age; Zigmond J ..............ccccesccerscenccerccssecesccscesceeeceeeces Medical assistants at the heart of health care; Thaler-Carter R Opening a practice or closing its doors? How to ensure a smooth transition; Carol R People with disabilities: New health care professionals will come from outside the box (MOM); Gray C Pregnancy and substance abuse: Breaking down the barriers to prenatal care; Levine G Q&A: Addressing poor performance (MOM) Resolve billing problems before they start (MOM); Cascardo D Sereenine potential:students for health risks (EP): Graribay G osciscscccescscascnaceanciVectenssecuievednacessdeicscnucecsaenseatsaucilzsaea t 3 EE RE REGIE TO i I I si ise cschc apiseninstqaenanndeciccaaaapaciialaceapmnaaamnaastiaiai 2 Serving as an externship site for medical assisting students (MOM); Garibay J... eee ceceeeeeeeeseeeeseeeeeeeneeenees 3 PADIS; ROE RE CRUINESE VO Uie:( OE UNG) ERIE Wl WRC CARY Bocce ccc pacdcd Ginx ceva caudcaxnd tas stanaaea susdscudeveyanndhaisundeddcdsesauccumdsadscaveieds EASeeeE err ant 6 Wanved teste: Sette: the recorck strarohe (PMC) > Brac hintaan: MEAs caacascccccaca aoecs cscnndeeadd.encSnecuslncccuaataveesaceasuracseanss es 5 ede ANE Leann Fe Waking up to the risks of sleep apnea (TMC) 6 WANE iiC UnTitEre: Aner) Mee CHC € CUAMNCLes <2E RROR Pos econ cs dace casyeceusee cass suc eos ues cde tetas sada sco nsaaastuadsenes durtsscaapacoeneiedic I When kidney stones strike (TMC) 4 When the waiting room becomes an emergency room; Glinski M Where do we go from here? (PM); Dey M Working together to improve health care delivery to patients; Lopez C NOVEMBER/DECEMBER 2001 PMA Author index Issue Page Bachman VA, Waived testing; setting the record Sttareit (PINE) oscesisiazs coscccessch cious .secsccescinssosusconsocatcassssotossosesss 3 Balasa D. AAMA joins Alliance for Quality Medical Imaging and Radiation Therapy (PA) 6 Beaman N. How humor heals ang promotes. learns CIS) cs.ssss0cccesssstencsncssccssccstesscvessesvtscsctecessucdesusesewassscaadedes 3 Black J. Audiology assessments: Issues involved in hearing loss (CEU) l Brow J. When culture and medicine collide | Carol R. Opening a practice or closing its doors? How to ensure a SMOOtHh traNsitiON ...........cceeeeeseeeeeeseeeeseesesDeseeeees Cascardo D. Resolve billing problems before they start (MOM) Darlington J. Helping patients navigate the murky waters of the Internet ..............cccccceseeeeeseesecsseeeeseseseeeeeeeeeees Dey M Facing new challenges together (PM) WV MIEKE A V0 SO UHRTCI aC aA) insc os cae sags ossnate swaxsaseaceecn seie usanoucgacssnsacults edusevizecsdcxssecusactosoqruysseidteeussopdseeraease m DiServio Lange D. Malpractice insurance: What are you buying? (MOM )................esesseeeseeteceeeeeeeeesneeeeeeeeeees Fabian D. Assessing laboratory skills (EF) Garibay J Screening potential students for health risks (EF) Serving as.anexternship site for medicaliassisting students (MOM) ...s.5...0...05+.02ccsescsnnsconvseneesscenedeosssoniserdacoesss Glinski M. When the waiting room becomes an emergency room GormanmA. CMAs Step outor the Dox ang tO MEW) CATEERS cis. os5¢5.cc- poses snye ven susxctuewvesy cpotonse tue haces tacedyck teewueetont aes Gray C. People with disabilities: New health care professionals will come from outside the box (MOM) 10 perres M. Developing an Office Compliance: PROB COBY )a ssis asisicssccnscnssesncsnsnasshasasiciacanonscvniasnatoatseasacdesinenccvesde 16 Levine G. Pregnancy and substance abuse: Breaking down the barriers to prenatal care i Lopez C. Working together to improve health care delivery to patient ............ ccc csessseseeteeeeeseeseeeeeeeceeaeeeeeeeeees McLeary P. Tips for leaving your job the right way O’Leary S. Helping patients cope with chronic illness (CEU) Schonwald J. A guide to genetic testing and counseling (CEU) Slota R. Screening program applicants (EF) Sobel R. Identifying and helping victims of spousal abuse Raaier-Carter ER: Medical assistants at the heart Of Realy Cane ........nis..-scinecenenssseserssersreescssnsavencrsosevasensoosesuarstvdin Traska M Drug samples, Part |: Tightening controls to support patient safety initiatives (CEU).ccc e.eeeee.eeeee eees Drug samples, Part 2: A wealth of resources to meet growing demands (CEU) Zigmond J. Marketing a medical practice: Necessary tools for a NEW AGE .........ccccceesesesseseesceseecescseescstestseeseeneees 5 Statement of Ownership, Management, and Circulation Mlellamersmia Portland, OR October 11-16, 2002 for AAMA's 46TH Annual National Convention