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P.O. Box 85518 Lincoln, NE 68501-5518 ELECTRONIC SERVICE REQUESTED January 13, 2012 Volume 34 Number 01 www.processor.com Address Changes: (800) 334-7458 or Fax: (402) 479-2193 Advertising Sales: (800) 247-4880 or Fax: (402) 479-2104 Products, News & Information Data Centers Can Trust. Since 1979 Applying The Science Of Airflow Management For Bottom Line Value Upsite Technologies Builds On Its Heritage & Knowledge To Optimize Today’s Data Center Efficiencies Within Upsite Technologies’ offices of what is going on in the room and the execu- and 3) Enhancing efficiency to positively purchasing big-ticket items that overwhelm, hangs a banner that reads “Optimize.” The tion of which protocol is necessary to opti- impact data center operating costs. “That’s not overcome problems.” word represents both the reason Ken Brill mize the environment.” how Upsite Technologies was started,” Strong Strong says, “What’s missing in the indus- founded the company in 2001 and the express Upsite Technologies’ current products says, “to support those three objectives.” try is support that takes into consideration purpose of the company today. include a KoldLok family of grommets for The company’s current efforts involve the unique conditions at every site, an under- On a basic level, Upsite Technologies raised-floor airflow management/containment; working directly with its partners and standing of all the different options that are (www.upsite.com) does this by providing data a HotLok family of blanking panels for rack thought leaders to design and engineer available and which ones are best to apply.” centers with airflow management products airflow management/containment; and a suite new solutions. “We don’t only make prod- Though basic fundamentals and prerequisites and services. The company’s higher purpose, of EnergyLok services consisting of planning, ucts; we understand the science,” says apply to optimizing any room, including seal- however, is to continually explore and under- assessment, and cooling support solutions to Erez Borowsky, Upsite’s vice president of ing raised floors and rack openings, beyond stand the science of airflow management in increase energy efficiency, release stranded sales, marketing, and product development. this, the options “become very unique to each order to help IT address inefficiencies unique capacity, achieve ASHRAE compliance, and to their data centers. Here, the company can reduce associated costs (CAPEX and OPEX). point to its impressive heritage as evidence of Throughout 2012, the company will introduce its abilities and value to the market. numerous customer-inspired and precision- engineered products and ser- A Pioneering Legacy vices, including HotLok Prior to founding Upsite Technologies, under-rack and Brill founded the Uptime Institute (www .uptimeinstitute.com) in the early 1990s, cre- ating a think tank dedicated to understand- ing, improving, educating, and expanding awareness of uptime and optimal efficien- data center and therefore are not limited cies in data centers. As Lars Strong, to a preconceived solution set,” he says. Upsite Technologies senior engi- For IT, Upsite’s unique heritage and neer and early Uptime Institute knowledge means the company’s products researcher, says, “the work done and services are designed and engineered at the institute essentially gave with a comprehensive understanding of rise to today’s industry of energy- electrical and mechanical subsystems, efficient products and services now contamination, air cooling science, and aimed at improving data center efficiencies.” operational issues that go into running a As a spin-off of the Uptime Institute, Upsite data center. “We apply all of that knowledge Technologies used the experience and gained from our heritage to something as knowledge obtained there to create basic as and yet as complex as designing the its initial energy-efficiency products and most effective sealing blanking panel on the services, including the KoldLok Integral market,” Strong says. grommet designed to seal cable openings in Applied Science = Valuable Results raised floors. “There’s a lot of education in the indus- According to Borowsky, “Our greatest try right now, generating so many sugges- siderail airflow offerings. In Q1 value to the market is our extensive knowl- tions that selecting the right solution may 2012, Upsite will release an AisleLok edge and understanding of the data center be confusing,” Strong says. “Most of these family of products for aisle airflow manage- and the effect of airflow science on efficien- suggestions have a relatively narrow view. ment and containment. “We share the science and then execute it. cies within the data center. This enables The mindset necessary to optimize the data That’s what sets us apart in the industry. Upsite to design and create precision engi- A Renewed Focus center embraces an awareness of the func- We empower IT.” neered and effective products that greatly tioning and configurations unique to every Equally as important as new products is By working with its partners, Borowsky optimize operations allowing our customers computer room environment. That’s where Upsite’s renewed focus on its original charter says Upsite is positioning itself as “the to increase efficiencies at a relatively lower we really add value—our ability to assess and of developing airflow management science unique resource for understanding and exe- cost while increasing the ROI.” P identify the best methodology for optimiz- and using this knowledge and expertise to cuting airflow management science” in order ing a computer room; not a presentation of assist IT in making improvements in three to provide a turnkey solution. Although other Contact: why our solution is the best solution in the primary areas: 1) Increasing data center capac- companies may provide technical reports, (505) 798-0200 | industry, but rather a study and understanding ity, 2) Improving reliability of IT equipment, he says, “typically, the reports correspond to www.upsitetechnologies.com Page 2 Processor.com January 13, 2012 Subscribe Today/Address Change Form For address change, fill out form below with new information and mail or fax. 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What is the size of your company 3. What is your annual computer hardware/ (cid:80)(cid:83)(cid:1)(cid:70)(cid:78)(cid:66)(cid:74)(cid:77)(cid:1)(cid:81)(cid:83)(cid:70)(cid:84)(cid:84)(cid:33)(cid:81)(cid:83)(cid:80)(cid:68)(cid:70)(cid:84)(cid:84)(cid:80)(cid:83)(cid:15)(cid:68)(cid:80)(cid:78)(cid:15) (how many employees)? software purchasing budget? ❑ Less than 10 ❑ 200 to 499 ❑ $0 to $9,999 ❑ $100,000 to $249,999 (cid:52)(cid:68)(cid:66)(cid:79)(cid:1)(cid:85)(cid:73)(cid:74)(cid:84) ❑ 10 to 99 ❑500 to 999 ❑ $10,000 to $24,999 ❑ $250,000 to $499,999 (cid:50)(cid:51)(cid:1)(cid:36)(cid:80)(cid:69)(cid:70) ❑ 100 to 199 ❑ 1,000+ ❑ $25,000 to $49,999 ❑ $500,000 to $999,000 (cid:88)(cid:74)(cid:85)(cid:73)(cid:1)(cid:90)(cid:80)(cid:86)(cid:83)(cid:1) ❑ $50,000 to $99,999 ❑ $1,000,000+ (cid:78)(cid:80)(cid:67)(cid:74)(cid:77)(cid:70) 2. How often do you purchase computer (cid:84)(cid:78)(cid:66)(cid:83)(cid:85)(cid:81)(cid:73)(cid:80)(cid:79)(cid:70)(cid:1) hardware/software? (cid:85)(cid:80)(cid:1)(cid:84)(cid:70)(cid:70)(cid:1)(cid:80)(cid:86)(cid:83)(cid:1) ❑ Weekly ❑ Quarterly (cid:88)(cid:70)(cid:67)(cid:84)(cid:74)(cid:85)(cid:70)(cid:15) ❑ Bi-weekly ❑ Annually ❑ Monthly ❑ No Involvement www.Processor.com News serving as president of PayPal, as its new the most widely used operating system; its of potential ahead for Google+ because of its ❙ Google Buys More Than 200 CEO following September’s ouster of Carol various flavors account for nearly 92% of close integration with other Google offerings, Additional Patents From IBM Bartz. Thompson has been with PayPal the OS market, followed distantly by Mac OS such as Gmail, and its intuitive design—part of Google has acquired 222 patents from IBM since 2005, serving as senior vice president with 5% and Linux with the rest. which Facebook has mimicked by making its pertaining to a number of diverse technolo- and CTO before being appointed president friend lists more like Google+’s circles. ❙ Tablet Shipments gies, including server backup, tuning, and three years ago; prior to PayPal, he worked ❙ Up 256% Year Over Year Microsoft Celebrates recovery; advertising; email management; for Visa subsidiary Inovant, Barclays Global As IE6 Drops Below 1% and e-commerce. This batch of patents Investors, and consultancy Coopers and Recent stats from NPD DisplaySearch show will add to the 1,000 IBM patents Google Lybrand. He will take over the reins from that 72.7 million tablets shipped in 2011, On the news that the market share of its purchased in July 2011 and another 1,000 Yahoo!’s interim CEO Tim Morse, who will accounting for 26% of total global shipments of decade-old Internet Explorer 6 browser had it purchased in September 2011. Though return to his post as CFO; Morse took over mobile PCs. Tablet shipments grew 256% year dipped below 1%, Microsoft celebrated with Google confirmed the latest patent acquisi- CEO duties after Bartz was fired due to the over year, compared to 12% growth for note- a cake reading “Goodbye IE6!” The company tion, the company was not forthcoming with company’s flagging performance and lack of book PC shipments, with 187.5 million units has been working diligently over the past few its reasoning for the purchase; however, innovation under her leadership. shipped, and 20% growth for mini-notebook years to get users and Web developers alike in light of recent patent litigation against PCs, with shipments of 25.2 million units. to upgrade to newer, more secure versions of ❙ Windows 7 Gains Ground Google, it’s likely that the company is acquir- Combined shipments of mobile PCs grew 31% the Internet Explorer browser, such as IE8 or As Windows XP Slides ing patents in large part to protect itself from year over year, with 285.4 million units shipped IE9, but a number of Web developers have future intellectual property lawsuits, although According to the latest figures from usage in 2011. NPD DisplaySearch analysts been hesitant to upgrade out of concern that it may also plan to develop some of the pat- share analyst Net Applications, more and predict that tablet shipments will their sites would no longer be accessible to ented technologies. more users are jumping ship from Windows continue to grow rapidly, users operating older versions of the browser. XP to Windows 7 as the decade-old WinXP but that notebooks will Now, as Microsoft prepares to release IE10, ❙ IBM To Buy Green Hat moves closer to losing technical support remain prominent the company is thrilled to learn from Net IBM announced plans to purchase Green Hat from Microsoft, which will end in April 2014. in the mobile Applications that IE6 accounts for a mere in an effort to enhance IBM’s ability to drive WinXP continued its steady months-long PC market. 0.94% of browser usage. software quality and business agility in the slide by falling another 2.4 ❙ Google In Hot Water enterprise market. Green Hat is a maker of percentage points Over Ad Controversy software quality and testing tools that establish from November to a virtual test environment that’s designed to December; how- Google is scrambling to distance itself from a automate and simplify the testing of complex ever, it still makes number of sponsored posts that actually violate systems, such as business process manage- up for nearly half the company’s own advertising rules. The blog ment, messaging, cloud Web services, and the operating posts were brought to light by search market- service-oriented architecture deployments, system market, ing blogs SEO Book and Search Engine Land, without requiring a physical test lab. IBM will with 46.5%. who noted that while the posts’ identification of integrate Green Hat’s products into its Rational WinXP’s losses Google as their sponsor is not out of line, the Software division, which provides software have mostly been fact that the posts linked back to Google, which development and testing tools. Financial terms Win7’s gains, in turn boosted its PageRank ranking, runs afoul of the deal were not disclosed, but IBM expects with Win7 climb- of the company’s rule that states “Buying or sell- the transaction to be completed by the end of ing from 34.6% ing links that pass PageRank is in violation of this month, pending regulatory approval. of the market in Google’s Webmaster Guidelines and can nega- November to 37% tively impact a site’s ranking in search results.” ❙ Yahoo! Names New CEO in December. Google does offer an acceptable path for paid Beleaguered search company Yahoo! has Overall, Windows links, requiring that they include rel=“nofollow” in named Scott Thompson, who had been is overwhelmingly the anchor tag. For its part, Google is insisting that it did not ask for the posts that are in viola- tion of the rules and that it consistently avoids WATCH THE This information provides a quick glimpse of current and historical stock paid sponsorships for this very reason. STOCKS prices and trends for 13 major companies in the technology market. ❙ Engineers Arrested For Selling Intel Chips On eBay % change from Company Symbol Year Ago Dec. 22 $ Jan. 5 $ previous issue Four engineers in Taoyuan, Taiwan, have AMD AMD $8.69 $5.45 $5.46 ▲ 0.18% been arrested under allegations of selling test Apple AAPL $333.73 $398.55 $418.03 ▲ 4.89% samples of Intel CPUs on eBay for their own CA Technologies CA $24.72 $20.25 $20.31 ▲ 0.3% financial gain. Taiwan’s Criminal Investigation Cisco Systems CSCO $20.95 $18.13 $18.92 ▲ 4.36% Bureau has been on the hunt for the four sus- ❙ Google+ Ends 2011 On A Positive Note Dell DELL $14.26 $14.77 $15.17 ▲ 2.71% pects since September; in fact, the CIB raided Google GOOG $613.50 $629.70 $659.01 ▲ 4.65% Though initial reactions were mixed following its the suspects’ homes in December and confis- HP HPQ $44.88 $25.86 $26.50 ▲ 2.47% release, Google+ finished out 2011 with more cated 178 Intel CPU samples, estimated to be IBM IBM $148.66 $182.04 $184.66 ▲ 1.44% than 62 million users, according to researcher worth $82,500. The suspects have admitted Intel INTC $20.77 $24.02 $25.40 ▲ 5.75% Paul Allen; similarly, analytics firm Experian to selling more than 500 Intel sample CPUs LinkedIn LNKD n/a $63.90 $64.13 ▲ 0.36% Hitwise estimates that the social networking site since 2009, though it was not released how Microsoft MSFT $28.82 $25.81 $27.68 ▲ 7.25% saw a 55% increase in traffic from November to much the individuals have profited from the Oracle ORCL $31.17 $25.69 $26.59 ▲ 3.5% December, with 49 million U.S. visitors through- sales. The suspects worked for Intel OEMs in Red Hat Software RHT $46.25 $40.81 $42.70 ▲ 4.63% out the month of December. The fledgling site Taiwan and were likely working against non- Symantec SYMC $17.69 $15.56 $15.80 ▲ 1.54% still lags behind social networking behemoth disclosure or confidentiality agreements. The Facebook, which currently boasts about 800 CIB says the suspects could face up to five NOTE: This information is meant for reference only and should not be used as a basis for buy/sell decisions. million users worldwide, but analysts see a lot years in jail if convicted. January 13, 2012 Processor.com Page 3 Page 4 Processor.com January 13, 2012 News S TAT S & F A C T S Providing The Latest Insight & Information ❙ DARPA To Repurpose ❙ Enterprises Have Time From Leading Research Firms Retired Satellites To Prepare For IPv6 DARPA (the Defense Advanced Research Despite some worry surrounding the move Projects Agency) recently announced its from IPv4 to IPv6 Internet addresses, net- Phoenix program, through which it hopes to working experts say that 2012 will offer the repurpose $300 billion worth of retired satel- time needed for enterprises to make the lites currently sitting in geostationary orbit transition. In April 2011, APNIC (Asia-Pacific to create a new communications Network Information Centre) was A Look At A Look At system for military use. The depleted of its IPv4 address satellites’ position makes reserves, and RIPE NCC The IT The IT them ideal for reuse (Réseaux IP Européens because of their Network Coordination large radio fre- Centre) will likely JJoobb MMaarrkkeett quency apertures, allocate all of its which can cover addresses by the large swaths middle of this year. of the earth’s RIPE strengthened surface, DARPA its rules regard- As we head into 2012, a lot of focus will says. The pro- ing attaining an undoubtedly be put on how the job market gram will award IPv4 address to continues to rebound following the $36 million to con- prevent hoarding economic downturn. Here is a look tractors to repur- of Web addresses or at analysts’ hiring predictions and pose some 1,300 panic that the numbers expectations for pay in the IT sector. satellites by launching would dwindle too quickly. so-called “nano satellites” Experts expect that transition- that will attach to the antennas al techniques will enable the two of the non-functional satellites to create systems to coexist without problem for some a new communication system. The agency time, but urge enterprises to prepare for the hopes to have at least one successfully repur- switch this year. posed satellite to demonstrate by 2016; it also ❙ China Expands Data Center Reach has a number of other programs in the works IT Hiring to make use of unused satellites in orbit. As China is experiencing a surge in its online To Increase ❙ population, reaching an estimated 500 mil- Watson Supercomputer lion users, the country is building data cen- Modestly In 2012 To Help In Cancer Research ters at a swift pace, and the Chinese govern- Watson, IBM’s supercomputer that competed ment has announced an expansion of the According to a recent survey from on the game show Jeopardy! last year, is now nation’s computing infrastructure as part of Robert Half Technology, 2012 will see helping the Cedars-Sinai Samuel L. Oschin its five-year goal. American companies such the biggest net increase in IT hiring in Comprehensive Cancer Institute to analyze as HP and IBM are taking advantage of the the past eight quarters, though it’s still large amounts of data in an effort to better increased need for data centers in the coun- well below pre-recession hiring levels. evaluate cancer treatment options. WellPoint try, providing training and planning expertise. Specifically, 20% of the 1,400 CIOs is partnering with IBM to provide oncolo- The data center build-out was strongly influ- surveyed said they expect to increase gists with the latest medical evidence from enced by telecom providers and a push for their headcount during the year, while individual cases or treatments not yet wide- services such as e-commerce, online bank- 10% said they expected to cut back, spread. With Watson’s ability to process huge ing, and e-government. resulting in a 10% net gain. Other amounts of data in a very short period of time, ❙ Browser Shares Reviewed Robert Half findings: the parties involved hope to increase medical At End Of 2011 professionals’ understanding of the newest, Premium Pay (cid:114)(cid:1) Network administration skills are most advanced findings in cancer research. According to Net Applications, Internet in highest demand, with 57% of WellPoint says the complexity of the disease Explorer is continuing to lose share in the For Certified those surveyed saying they were is why they are first using the supercomputer browser market. The firm announced that in search of workers possessing IT Workers Slides to analyze this particular data. Microsoft’s leading browser fell from 52.6% those skills. ❙ to 51.9% share in the last two months of As Business Skills U.S. Military Targeted (cid:114)(cid:1) 56% said they were looking for 2011. Older versions of IE still hold on to In Phishing Attack workers with Windows administra- a significant portion of IE’s total share of Gain Importance tion and desktop support skills. According to an article posted on the U.S. the market; IE9, the most recent version, Army’s site, the military has been targeted by only accounts for 11.5% of the market. Despite the uptick in IT hiring, research- (cid:114)(cid:1) The retail industry is expected to an email phishing scam in which active mili- Chrome is continuing to gain market share, ers from Foote Partners recently found do the most hiring, with 17% of tary personnel, family members, and veterans ending 2011 with 19.1% of the browser mar- that the premium pay for certified IT respondents from retailers saying have been targeted. Although the emails ket (up from 18.2% in November). Firefox jobs is lower than it has been in 12 they plan to hire IT personnel. appear to be from a military official or agency, slightly lost market share, falling to 21.8% years. Foote researchers surveyed Next on the list was the manufac- once opened they contain malicious links that at the end of the year after holding 22.1% in 2,200 employers in the IT market and turing industry, with 11% planning either download files corrupting the user’s November. Net Applications also reviewed found that IT certifications are losing to hire IT workers. computer or direct the user to a dangerous mobile browsers, finding that Apple’s Safari their importance as more emphasis is site prompting for sensitive information. The holds more than half of the mobile browsing being given to business skills rather harmful software in this attack is typically a market at 53.3%. than technical skills—experience Trojan horse, used to destroy a network, or ❙ gained on the job and business savvy Google Is No. 1 Web Site Of 2011 data-mining software, used to gain a user’s is becoming increasingly important In Nielsen Rankings private data. The military is urging all per- in today’s market, and those are not sonnel and associated persons to be espe- Nielsen released its list of the top Web sites skills that can be taught. cially wary of any unsolicited email, even if it of 2011, which ranks Google as the most (cid:114)(cid:1) Premium pay for jobs with entry- appears to come from a legitimate source. visited site in the United States. Google can level and training certifications ❙ claim an average of 153.4 million unique Federal Health IT Spending To Rise went down 6.4% from the quarter visitors to its site each month. Following the ending in July to the quarter end- Although many federal agencies are attempt- search giant at No. 2 is Facebook with an ing in October. ing to cut budgets in 2012, the overall spend- average of 137.6 million unique visitors per ing on federal health IT will increase at a rate month. Facebook was by far the winner for (cid:114)(cid:1) Pay for workers with Web devel- of about 7.5% per year to an estimated $6.5 the top social network or blog in Nielsen’s opment certifications went down billion in 2016, according to a GovWin report. ratings, with more than triple the number of 5.3% from quarter to quarter. Federal health IT spending in 2011 totaled visitors than the No. 2 social Web brand, (cid:114)(cid:1) Conversely, pay for noncerti- $4.5 billion. According to the study, the desire Blogger. Yahoo! took third place; Microsoft fied operating system skills for better healthcare and optimal outcomes is sites, including MSN, WindowsLive, and Bing, increased 9.4%. driving the demand for advanced technology took the fourth slot; and YouTube ranks fifth in the healthcare sector. Along with various with just over 106,000 unique visitors each technological advances, the aging population, month. YouTube also ranked first for the top increased healthcare costs, and high unem- online destination for video in Nielsen’s list. ployment rates will contribute to the rising Microsoft, AOL Media Network, Wikipedia, federal healthcare expenditures over the next Apple, and Ask Search Network round out the several years. top 10 Web brands visited last year. January 13, 2012 Processor.com Page 5 News market, possibly attracting new clients in was created after 9/11 and serves to monitor offerings. This is Akamai’s 10th (and second ❙ Deloitte Buys Ubermind Europe, the Middle East, Africa, and Asia the federal government’s cybersecurity and largest) acquisition since the company’s start Deloitte announced that it will acquire enter- Pacific regions. counterterrorism efforts. The nominations in 1998; the deal is expected to close early prise tech company Ubermind in hopes of ❙ await approval from Congress before the this year. Smarter Devices strengthening Deloitte’s offerings for industry- board is operational; David Medine, a partner ❙ Drive BI Demand Congress Approves Funding specific mobile applications. Ubermind is at WilmerHale law firm, would be appointed For Exascale Computing based in Seattle, employs about 200 employ- Traditionally a staple of the deskbound pro- as chairman of the board, while Rachel ees, and boasts big-name clients including fessional, business intelligence software is Brand, lawyer and chief counsel at the U.S. Congress recently approved funding for an Target and AllRecipes. The companies plan gaining traction in the mobile device space Chamber of Commerce, and Patricia Wald, exascale computer after the U.S. Department to fuse the technologies to develop new inter- as more and more enterprise workers turn former U.S. Court of Appeals judge, would of Energy requested $126 million for the action models with customers and employ- to increasingly intelligent smartphones and serve as board members. research and development of the super- ees. Ubermind’s founder and CEO are both tablets to do their day-to-day work; in fact, ❙ computer. The exascale computer would FCC Approves AT&T Spectrum Buy joining Deloitte as principals. Financial details predictions from Gartner show that 33% of be three orders of magnitude more power of the acquisition were not released. BI functions will be consumed by mobile After the Federal Communications Com- than the most powerful computer currently devices by 2013. Most BI vendors already mission blocked AT&T’s proposed acquisi- in existence, processing 1 million trillion cal- offer some sort of mobile device capabil- tion of T-Mobile, the organization recently culations each second. The U.S. House and ity with their offerings, but the push toward approved a smaller proposal from the Senate both approved the bill, which will pro- using mobile devices as a primary means company. AT&T completed its purchase vide $442 million total to scientific computing of access is prompting BI vendors to offer of wireless spectrum from Qualcomm, in research (with the requested $126 million mobile solutions with more capabilities and a deal totaling $1.9 billion. In the deal, the specifically designated for exascale comput- compatibility options. telecommunications giant will gain 6MHz ing). The bill awaits the President’s approval of spectrum nationwide and 6MHz in major but is expected to be signed into law. The ❙ Android, iOS Activations Increase metropolitan areas including New York, development of an exascale supercomputer Sharply Over The Holidays Boston, Los Angeles, San Francisco, and will be a long-term goal, as the previous Mobile application analysis firm Flurry Philadelphia. AT&T’s added spectrum will supercomputer advancement (from terascale says that activations of Google Android cover 300 million individuals nationwide. to petascale) took about 12 years. and Apple iOS devices over the holi- The FCC will require the company to not ❙ LCD Manufacturers Pay days in 2011 trounced records from interfere with adjacent frequencies or hinder For Price-Fixing Scheme previous years, with a combined esti- inter-carrier roaming. mate of 6.8 million devices activated on After authorities in the United States, Japan, ❙ RightNow Approves Christmas day alone. Activations were up Korea, and the European Union investigated Oracle Purchase Offer about 142% from 2010, according to Flurry; an alleged price-fixing scheme among sev- 2010 set a single-day record of 2.8 million Oracle is set to buy RightNow Technolo- eral top LCD manufacturers, companies and ❙ Holiday Online activations on Christmas. The 6.8 million gies for $1.5 billion, or about $43 per share. individual executives involved have been Spending Up 15% number from the Christmas holiday also After first announcing the merger plans in found guilty and subject to millions of dol- According to data crushed activations throughout the first 20 October, nearly all of RightNow’s share- lars in fines. LCD manufacturers involved collected by com- days of December, increasing 353% over the holders recently approved the acquisition, include Samsung Electronics, Sharp, and Score, customers 1.5 million devices activated during that time. with 99.8% of those voting in favor of the five others, all of which recently agreed spent $35.3 bil- Flurry also estimates that 242 million apps merger. RightNow specializes in cloud-based to pay about $553 million in settlement lion online during were downloaded on Christmas day. applications involving customer service; claims to consumers and eight U.S. states. the 2011 holi- ❙ the merger will likely boost Oracle’s own Samsung will pay the most—$240 million to Windows Phone Marketplace Apps day season, up customer experience management software settle the civil fines and penalty law claims. Cross 50,000 Mark 15% from 2010’s offerings. Although the merger will need Sharp will pay $115.5 million, Chimei Innolux spending figures, In what may be a good sign for Microsoft’s regulatory approval before being finalized, will pay $110.3 million, Hitachi Displays will which marks mobile operating system, the Windows the companies expect the acquisition to be pay $39 million, and HannStar Display will a new record Phone Marketplace has reportedly reached completed early this year. pay $25.7 million. The other two companies, for holiday 50,000 published applications and games ❙ Chunghwa Picture Tubes and Epson Imaging Xerox Lab Founder Dies online spending. available for download. The milestone Devices, will pay $5.3 million and $2.9 mil- Spending for the signifies that Microsoft’s mobile OS may Xerox’s chief scientist and founder of the lion, respectively. week ending Dec. 25 be gaining some ground with third-party Palo Alto Research Center Jacob Goldman ❙ Delay On Approval Of in particular was up 16% developers, although the Windows Phone died in December at the age of 90. According The Stop Online Piracy Act year over year to $2.8 bil- Marketplace still lags far behind its Android to Goldman’s son, he died of congestive lion, which comScore’s analysts attributed and iPhone competitors with application heart failure. The physicist was heavily The controversial Stop Online Piracy Act, or in large part to consumers using gift cer- availability. Currently, Apple’s App Store involved in the technology research that led SOPA, has been delayed and will not reach tificates received at Christmas to buy con- and Google’s Android Market both have to the first personal com- the U.S. House of Representatives as early tent for their e-readers and tablets. Cyber more than 500,000 applications available puters. Technologies as expected. The bill was introduced in Monday spending reached $1.3 billion, up for download—10 times what’s available developed at the October and aims to stop copyright 22% from the $1 billion spent in 2010. in Microsoft’s market. More than 17,000 of research center were infringement on the Web, specifi- those 50,000 apps were added in the past later commercialized by cally illegal downloads of digital ❙ Quanta Sues AMD quarter, with more than 8,000 of those com- tech giants Microsoft content such as music, films, and Quanta has filed a lawsuit against AMD, ing at the tail end of the year. Microsoft’s and Apple. He began television programming. Several claiming the chip maker sold faulty chips that Windows Phone OS holds slightly more than his tenure at Xerox amendments have already been would malfunction once installed in its NEC 5% of the smartphone market. in 1968 as vice proposed, and the markup process laptops. According to Taiwan-based Quanta, ❙ president of must be completed before approv- Nuance To Buy Vlingo the AMD chips could not withstand the lap- research and ing the bill. The act would require top’s thermal processes and would cause Nuance Communications announced it will development, search engines and providers to the computer to fail. Although AMD denies acquire Vlingo, a maker of mobile speech having previ- disallow service to the infringing the allegations, Quanta is claiming the chips recognition software. The companies have ously worked sites. Google opposes the bill, caused injury to revenue and profits. An been rivals in this space, previously fight- for the Ford calling it an “online Armageddon.” AMD spokesperson said the company is not ing patent battles against one another. The Motor Company. The House is expected to return aware of any similar complaints related to acquisition will help to bolster Nuance’s own In retirement, to the bill in early 2012. the chip in question—which has since been natural language interfaces, providing a sys- Goldman privately ❙ Sony Sells Its Share discontinued—and pointed out that Quanta tem that will respond to spoken words and invested in In S-LCD To Samsung used the same chip in other computer plat- actions made by the user. Vlingo software is various companies forms without issue. currently used in some Android devices, and and served on Sony announced that it such technology is expected to expand, as Xerox’s board. will sell its share of the ❙ Internap Acquires Voxel top competitor Apple released its highly suc- company’s joint LCD venture ❙ Akamai Buys Internap recently acquired Voxel Holdings cessful Siri voice recognition software in its with Samsung Electronics, S-LCD, to Cotendo in a deal worth $30 million. Internap, which latest iPhone models. Although details of the Samsung for about $934 million. In the agree- specializes in cloud and IT infrastructure, is purchase were not released, Nuance shares Akamai Technologies announced it is pur- ment, Samsung will acquire all of Sony’s now set to increase its market share in the rose 7% after the announcement—the big- chasing Cotendo, a cloud technology pro- shares and will continue to supply Sony with cloud sector after snapping up its onetime gest increase since early October. vider, for $268 million in cash. Cotendo panels for its televisions at fair market prices. competitor. Voxel has about 1,000 custom- ❙ technologies will likely help Akamai deliver Although the company expects to post a loss President Nominates ers using its services, which include cloud speedier enterprise cloud services, includ- of about $847 million in the third quarter, the Cybersecurity Board Members solutions, dedicated hosting, and automa- ing more application accessibility on mobile trade will help Sony as it struggles to maintain tion services. Voxel is based in New York U.S. Cybersecurity Coordinator Howard devices. Cotendo employs about 150 employ- a hold in the television market. The company with locations across North America, as well Schmidt announced that President Obama ees in both California and Israel; however, said it will continue to produce televisions but as locations in Amsterdam and Singapore. nominated three individuals to fill empty the company did not announce specifics on will eliminate the costs associated with oper- Internap’s acquisition will likely give the positions in the government’s Civil Liberties staffing changes or how the two companies ating a factory—an estimated $642 million company a stronger foothold in the global and Privacy Oversight Board. The board would integrate its technology and product savings per year, according to Sony. Page 6 Processor.com January 13, 2012 X LINDY I SYSTEMS P H OTO L I S T I N G S T NAS™ P S A USB P B RUE RO TORAGE PPLIANCE ORT LOCKER System administrators can physically prevent users from iXsystems recently introduced the TrueNAS™ Pro Storage TheProcessor Photo Listings section connecting Pen Drives, MP3 Players and other USB Mass Appliance. With a rock-solid FreeBSD® base, ZFS support, Storage Devices to their computers to copy data, introduce includes brief overviews of data center products. and a powerful Web GUI, the TrueNAS™ Pro (formerly viruses, etc. The USB Port Blocker is a combined ‘key’ and All products listed have been released recently, “FreeNAS™ Pro”) 2U Appliance pairs easy-to-manage ‘lock’ assembly which plugs into the USB port. Simply plug FreeNAS™ software with world-class hardware and support so use this section to get up to date the ‘keylock’ into the port and release the latch - the lock for an unbeatable storage solution. In order to achieve maxi- remains in place! Plug the key back into the lock to remove. with what’s new on the market mum performance, the TrueNAS™ Pro 2U System supports Easy! and to find products you need. Fusion-io’s flash memory cards and 10 GbE network cards. Paired with optional JBOD expansion units, the TrueNAS™ (cid:114)(cid:1)(cid:49)(cid:73)(cid:90)(cid:84)(cid:74)(cid:68)(cid:66)(cid:77)(cid:77)(cid:90)(cid:1)(cid:67)(cid:77)(cid:80)(cid:68)(cid:76)(cid:84)(cid:1)(cid:66)(cid:68)(cid:68)(cid:70)(cid:84)(cid:84)(cid:1)(cid:85)(cid:80)(cid:1) Manufacturers: Pro System offers excellent capacity at an affordable price. a USB port For more information, visit http://www.iXsystems.com/ (cid:114)(cid:1)(cid:36)(cid:80)(cid:79)(cid:84)(cid:74)(cid:84)(cid:85)(cid:84)(cid:1)(cid:80)(cid:71)(cid:1)(cid:21)(cid:1)(cid:77)(cid:80)(cid:68)(cid:76)(cid:84)(cid:1)(cid:66)(cid:79)(cid:69)(cid:1)(cid:18)(cid:1)(cid:76)(cid:70)(cid:90) Do you have a new product TrueNAS. (cid:114)(cid:1)(cid:22)(cid:1)(cid:69)(cid:74)(cid:71)(cid:71)(cid:70)(cid:83)(cid:70)(cid:79)(cid:85)(cid:1)(cid:68)(cid:80)(cid:77)(cid:80)(cid:83)(cid:1)(cid:68)(cid:80)(cid:69)(cid:70)(cid:1) that data center/IT managers versions available: Pink, would be interested in learning about? Green, Blue, Orange, White Send your press release or product information to [email protected]. (855) GREP-4-IX | www.iXsystems.com (888)-865-4639 | www.lindy-usa.com/ O R D C M S G USBI N AMP ATA ENTER N S G ILTON ECURITY ROUP NFORMER F 7L S ORD TAR ROUP ULL AYER UPPORT Control USB Port OnRamp’s Data Center services are backed by our NordStar Group (NSG) is one of the nation’s leading sources Access!USBInformer Full7Layer Support. OnRamp’s engineers are available for New, Refurbished, Legacy and Green Products. The provides USB port 24/7/365 to provide support where you will most likely need companies extensive partner list includes HP, Sun/Oracle, security on endpoints. it: inside your rack. Other Data Center companies like to talk IBM, Dell, Cisco, Juniper, VMWare, SonicWall and other Using a real time secu- about support, but actually provide very little in the way of Tier 1 manufacturers and software providers. NSG’s hard- rity monitoring service, real, hands-on help. OnRamp is different. While our engi- ware portfolio includes Servers, Workstations, Storage and the USBInformer client neers regularly perform tape swaps and server reboots, they Networking Equipment. NSG is a comprehensive solutions stops access to any USB have the expertise and capability to support customers all the provider offering not only hardware and components, but full device not approved by way through the application layer, going above and beyond implementation and IT solutions. NSG can provide System administrators. The web portal of USBInformer allows admin- routine requests. In fact, many customers view OnRamp as Design Configurations, Installation, End of Life Products and istrators to remotely grant or reject user access to new and an extension of their IT department, and choose to supple- Asset Recovery. existing USB devices. USBInformer provides granular con- ment their technical expertise, enhance their service, or trol over USB ports by computer, user, and USB Device ID. seek on-demand support in emergencies with the help of Every device plugged in to a monitored computer is recorded OnRamp’s Full7Layer Support. and sent back to the administrator portal. Administrators are then able to review which users attempted to plug in unau- thorized devices. 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(800) 872-2783 ext. 3575 | www.dothill.com (866) 500-6924 | www.pnptnetworks.com Page 8 Processor.com January 13, 2012 C A S E S T U D Y Leveraging SSDs For Cloud Computing OCZ’s Deneva 2 SSDs Help Optimize PSSC Labs Servers For The Cloud When PSSC Labs, a manufacturer that has Deneva 2 SSDs also have a few features uniquely positioned to offer the cloud mar- Important Features Of Deneva 2 SSDs been building high-quality servers, storage that are unique to OCZ. For instance, its R ket the highest performance, greatest flex- units, software solutions, and more since OCZ has been making DRAM and Series drives have DataWrite Assurance ibility, tool-free design, and unmatched reli- 1992, decided to enter the cloud comput- NAND products since 2002 and in the built-in, which is power fail protection that ability,” Lesser says. “Configuring these ing arena, the company knew it would need past few years, the company has become hardens data in case of a power failure. systems with the OCZ Deneva 2 SSDs has to invest in the fastest and most reliable pioneers in the solid-state industry, as These SSDs also have a data fail recovery been fantastic. The form factor, compat- components available. “We live in a world well. The company was one of the first system that can recover up to one NAND ibility, and overall performance are really a where people need the latest and greatest in to introduce high-capacity SSDs for flash block of memory. For security, step forward for the SSD market.” technology,” says Alex Lesser, vice presi- multiple industries, and now, OCZ has Deneva 2 drives are both 128-bit and 256- Lesser looks back on deploying the drives dent of sales and marketing at PSSC Labs. recently released its line of Deneva 2 SSDs bit AES-compliant, and for simpler man- as a painless experience. “The implementa- “Our recent push into the cloud computing designed specifically to help companies agement and maintenance, these drives have tion process has been very straightforward,” and Web 2.0 spaces requires our computing solutions to offer the absolute highest I/Ops at an affordable price.” Because cloud computing can be used in multiple ways by companies in differ- ent industries, PSSC Labs researched the best types of storage options to use in its servers and other products in order to pro- vide a solid experience for its customers. The company knew it needed to reach a cer- tain performance standard in terms of speed, reliability, and price. PSSC Labs eventually Lesser says. “There have not been any sig- chose Enterprise-Class Deneva 2 SSDs from nificant issues, and OCZ has been available OCZ (www.oczenterprise.com), which met to support us every step of the way.” And all of the company’s criteria, for use with its the results have been immediate. Lesser PowerServe DUO T2000 Blade servers. says PSSC Labs has been impressed by the “high reliability” of Deneva 2 SSDs and Opting For OCZ’s Deneva 2 SSDs that one of the biggest benefits is that with PSSC Labs designed its PowerServe DUO OCZ’s drives, the company “can now help T2000 servers to be fast, reliable, and easy to end users solve performance problems that implement. With up to two processors and otherwise would never be solved.” 96GB of DDR3 memory, the PowerServe Problems Solved & Looking servers are built for cloud computing envi- Toward The Future ronments. Because the servers are highly customizable with multiple configuration Lesser says that OCZ’s Deneva 2 SSDs options, PSSC Labs had to find a storage have solved his company’s problems and solution that would be just as versatile. given both the company and its custom- “We explored offerings from many ven- ers the performance they need for high- dors, including recognized big brands and quality cloud computing performance. unknown smaller brands,” Lesser says. PSSC Labs is now able to “deliver larger- “Our experience with SSDs as a whole capacity SSDs at affordable prices,” which has been both rewarding and frustrating. is “a huge benefit to every one of our end Outstanding performance paired with high like PSSC Labs get the performance they SMART (Self-Monitoring, Analysis, and users,” according to Lesser. And PSSC failure rates is really difficult to bring to need for the servers they manufacture. Reporting Technology), so you’ll always Labs has been so happy with OCZ’s sup- market. As much as we want to offer SSD- Deneva 2 SSDs are split into a C Series know how your SSDs are performing. port that it plans on using the company’s based systems, we simply cannot put our and an R Series, with multiple configura- products as PSSC continues to move into Implementing Deneva 2 SSDs end users in compromising positions. We tions within each one. Every Deneva 2 C the data center space and evolve its cloud only sell solutions with an acceptable failure Series SSD provides more than 500MBps PSSC Labs certified OCZ’s Deneva 2 computing offerings. “We are releasing level, which in our case is very stringent.” of throughput, fast read/write speeds of up drives to be compatible with its own work- an entire product line specifically geared To help fulfill its needs and the needs of its to 500MBps, and multiple capacities rang- stations and data center appliance, but it’s toward this market,” Lesser says. “We will customers, PSSC Labs chose OCZ’s Deneva ing from 120 to 480GB of usable IDEMA with the PowerServe DUO T2000 serv- continue to work with OCZ to push the 2 SSDs, which are versatile and great for use capacity. The C Series drives are available er that the company has seen the biggest Deneva 2 SSDs for our growing cloud with servers and other data center infrastruc- in 3.5-inch, 2.5-inch, and 1.8-inch sizes, so benefit. “The PowerServe DUO T2000 is market place.” P ture because the drives are built with fast they can fit almost any server. The Deneva transfer rates of up to 6Gbps, usable capaci- 2 R Series 2.5-inch MLC SSD is available OCZ Technology Deneva 2 SSDs ties of up to 480GB, and more. OCZ offers in capacities of 100GB or usable storage multiple versions of each drive to make sure up to 400GB and has a slightly faster read- Deneva 2 CSeries and R SeriesSSDs are highly customizable storage solutions for companies that it meets each customer’s needs perfectly. write speed of up to 550MBps. need fast read and write speeds, reliable solid-state storage, a variety of configurations, and additional features that prevent data loss during power outages and other unforeseen events. OCZ designed its Deneva 2 line of SSDs, as well as its other solid-state offerings, for companies in a variety of industries. “The PowerServeDUOT2000 is uniquely positioned to offer the cloud market the highest per- formance, greatest flexibility, tool-free design, and unmatched reliability,” says Alex Lesser, vice president of sales and marketing at PSSC Labs. “Configuring these systems with the OCZ Deneva 2 SSDs has been fantastic. The form factor, compatibility, and overall performance are really a step forward for the SSD market.” (408) 733-8400 | www.oczenterprise.com January 13, 2012 Processor.com Page 9 Buying Tips: Fire Protection You probably already have a lot on your plate if you’re in charge of protecting the data center. Hackers, hardware and software failures, and Buyers’ Checklist changes to the physical infrastructure are all concerns. Fire protection is one ✔ issue that probably isn’t on top of your Find a smoke/fire detection system that meets the needs of your data list, but if your data center isn’t capable center, in terms of stages of fire protection and number of physical detec- of suppressing fires, all the rest of your tion locations. hard work may be for naught. Here, we’ll examine what key features you ✔ Research the various clean agent suppression options and make sure should look for when investing in data your sprinkler system is capable of working with the clean agent sup- center fire protection. Alert options. You’ll need to invest pression system. in a smoke and fire detection system that can alert employees and IT staff to ✔ Invest in an emergency power off system to shut off electricity when a problems. Some models are capable of fire is detected. detecting the various stages of a fire, such as visible smoke vs. flaming fire vs. intense heat, to allow you to set off alarms or activate various stages of fire protection. Regardless of which type of suppres- sant is selected, you’ll need to know at what stage during a fire the detec- tion system should trigger the suppressant Key Terms to release. According to Steve Joseph, director of market development for Xtralis (www.xtralis.com), “Unnecessary Agent storage container. or poorly timed suppression dumps must The assembly or unit that stores the clean agent fire suppression liquid until it be avoided since the cost of such mistakes needs to be released when prompted by the suppression control panel. is enormous, because a volume of clean agent sufficient for even a modestly sized Class C. area can cost tens of thousands of dollars to replace.” In short, effective detection Fire breakouts that involve electrical equipment where a non-conductive extin- is key, as the suppression system is only guishing agent must be used. as good as the detection system initiating the release. Clean agent. Suppression options. Fire protection A type of fire suppression system that leaves no traces behind and won’t dam- is generally broken down into water and age electronic equipment. non-water options. The obvious down- side to using a sprinkler system is that Deluge. electronic devices and water can be a bad combination, especially in situa- A system where all the sprinklers connected to the water piping system are tions that are started by electrical fires. open. If the deluge valve opens due to a signal from the fire alarm system, the Thus, most data centers opt to go with a entire area will be sprayed with water. clean agent suppression system, which is designed to leave no residue and is Early warning smoke detector. safe for both electronics and people, A passive detector that uses ionization and photoelectric sensors. unlike some chemical-based fire protec- tion. “Some clean agent suppressants Heat detector. are complex chemical compounds which act on the fire in various ways, such as A unit that sends a response when the convection of thermal energy changes reducing the heat, while others are pure the temperature of the device’s heat-sensitive element. inert gases which displace the oxygen to inhibit combustion,” Joseph says. Suppression control panel. Emergency power off. Nearly all data The unit that houses the interface you use to control the fire protection system, centers also install an EPO (emergency including managing the smoke and fire detection systems and report alerts or power off) system, which will shut off sound alarms. any electricity to the area where the detec- tor senses a fire. Look for models with Very early warning smoke detector. industrial-grade contactors, heavy-duty relays, and hard-piped wiring to prevent A type of smoke detector that actively samples air particles via aspiration to any accidental shut-offs. The EPO will find non-visible smoke. need to be able to automatically work with your fire detection system. P Page 10 Processor.com January 13, 2012 PRO DUCT SPOTL IGH T Fire Protection Brady Photoluminescent Signs Brady Fire Signs Fike SigniFire IP Video Flame Product & Smoke Detection Camera Description Brady offers a full line of electricity-free photoluminescent Brady fire signs help you quickly identify fire exits, fire The SigniFire IP represents a family of turnkey flame, signs to help meet your egress needs. Photoluminescent extinguishers, and other fire suppression equipment in smoke, and intrusion detection camera solutions that signs are ideal for green buildings and can help builders your facility. Additionally, Brady fire signs can be used visually detect the presence of fire or smoke at its earn points toward a variety of LEED credits. Brady’s photo- as a guide for proper emergency escapes. With exit and source, independent of airflow in the area. This tech- luminescent signs are a perfect option for areas with possi- glow-in-the-dark fire signs, you can clearly indicate flam- nology offers a critical advantage for early warning fire ble electrical power failure. Available in a variety of materials mable materials and mark your entire facility for emer- detection, identifying and reacting to fire, and protect- and sizes, Brady photoluminescent signs are 100% reliable gency safety. Brady fire signs are available in a variety ing lives and property. and help facilitate safe evacuation during fires, power out- of sizes, materials, and messages. ages, and emergency situations. 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Firelock Modular Marioff HI-FOG Water Mist Periphman Aero-K Product Server Vaulting Fire Protection System Description With Firelock’s The HI-FOG system from Periphman’s Modular Server Marioff discharges a fine water Aero-K fire sup- Vaulting, you mist at high velocity to suppress pression system get a custom- and extinguish fire. This setup uses potassium- designed vault can be used in place of deluge, based aerosol that’s built to gas, foam, dry chemical, tradi- generators that can extinguish a fire in seconds. The suit your needs. tional sprinkler, and other types aerosol won’t harm electronics or electronic media such A Firelock modular vault is an enclosure with integrated of fixed fire protection. HI-FOG uses up to 90% less water as tapes and disks or the health of facility personnel. environmental monitors and fire suppression compo- than a conventional sprinkler system, which means cleanup Aero-K aerosol generators are compact and easy to nents, which makes it easier to protect the contents from is fast and business downtime is kept to a minimum. Fire, install and feature multiple smoke detectors that limit the a fire on the outside. The vaults protect your valuable water, heat, and smoke damage are minimized, as well, chance of accidental discharge. components from fire while you monitor the servers and and it stops the fire from spreading or reigniting. A typical equipment from a remote location. HI-FOG system in a data center consists of a high-pressure (cid:114)(cid:1) Available as thermal or electrical units pump unit, a small water supply tank, section valves, small- (cid:114)(cid:1) Won’t corrode steel, plastic, nickel, brass, zinc, copper, (cid:114)(cid:1) Class 125 four-hour rated vault door diameter stainless steel tubing, and HI-FOG sprayheads. aluminum, or other commonly used composites (cid:114)(cid:1) Smoke- and heat-activated hydraulic door closer (cid:114)(cid:1) Leaves little residue after venting (cid:114)(cid:1) Environmental/alarm monitoring (cid:114)(cid:1) Uses a three-prong approach: cooling, radiant heat (cid:114)(cid:1) Ecologically friendly with no agents that can harm the (cid:114)(cid:1) CCTV surveillance blocking, and local oxygen inerting ozone layer (cid:114)(cid:1) Novec 1230 fire suppression (cid:114)(cid:1) Offers total facility fire protection to simplify maintenance (cid:114)(cid:1) Control panel with battery backup in case of power (cid:114)(cid:1) Watershield roof deck and deliver cost savings outage (cid:114)(cid:1) Fire-rated electrical cable trays (cid:114)(cid:1) Minimizes business disruption because system discharge (cid:114)(cid:1) Master power switch is localized at only the point of the fire Best For: Information technology and telecommunica- (cid:114)(cid:1) Use of various systems configuration points minimizes tions industries. Best For: Enterprises that want to ensure mission-critical risk of leakage and false discharges operations by protecting key equipment in an isolated, (cid:114)(cid:1) Spaces will not need to be evacuated or closed off for secure, and fire-protected area. HI-FOG to be activated (cid:114)(cid:1) Can be easily expanded to new phases of a data center facility (cid:114)(cid:1) Supports environmentally sustainable design Best For: Organizations that want a system that covers all of their fire protection needs.

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