P.O. Box 85518 Lincoln, NE 68501-5518 ELECTRONIC SERVICE REQUESTED November 18, 2011 Volume 33 Number 23 www.processor.com Address Changes: (800) 334-7458 or Fax: (402) 479-2193 Advertising Sales: (800) 247-4880 or Fax: (402) 479-2104 Products, News & Information Data Centers Can Trust. Since 1979 The Benefits Of SSDs OCZ Uses Its Storage Experience To Develop Innovative SSD Technology It’s common knowledge that business, In order to meet its goals, OCZ had to Z-Drive R4 SSDs feature and even innovation, is based on supply innovate and take a different approach power fail protection to pre- and demand. But as a consumer, what can than other companies. Instead of vent data loss during poten- you do if you have a demand but there is rebranding and selling drives, the com- tial power outages and are no company out there supplying you with pany started designing and manufactur- also highly versatile. They what you need? If you’re Ryan Petersen ing its own products. In fact, Indilinx, combine hardware and soft- and his colleagues, you go out and start which designs SSD controllers, is a part ware storage management your own business. of the OCZ Technology Group and its with VCA (Virtualization “We founded OCZ after coming to realize Controller Architecture) 2.0, that no company at the time was producing so you don’t have to invest the specific product we as a group of com- in multiple types of SSDs puter enthusiasts were looking for, and what and hard drives to handle was worse, no one would take our input,” different storage needs. And says Petersen, president and CEO of OCZ OCZ has designed these (www.ocztechnology.com). “For that rea- drives to be customizable son, we founded OCZ with a determination and easily configurable for to develop best-of-breed products that real- almost any environment. ly addressed customer needs and provided “The Z-Drive R4 is added value.” available in a half-height The employees at OCZ understand what version, designed for space- users want because they themselves have constrained 1U servers experienced what it’s like to not have the and multi-node rackmount solutions you need readily available. The servers, and a full-height company always looks to the customer when version,” Petersen says. deciding what technologies to invest in and “Both configurations sup- how to make those technologies better. port single-level cell (SLC) or multi-level cell (MLC) NAND flash memory with reduced write “The Z-Drive R4 is designed to be both easier amplification to extend drive life more than three times the manufacturer’s rating of to deploy and manage than historical high-bandwidth the NAND.” Long-Term Benefits Of SSDs storage solutions, often with not just a lower total deployment OCZ has been looking toward the future ever since it was founded, and today is no cost, but with a lower cost per gigabyte compared different. The company will continue to be innovative with its products and pro- to high-throughput SAN solutions.” vide solutions for the ever-changing issues that IT-related businesses face. Petersen - OCZ’s Ryan Petersen sees a future where PCI-E-based SSDS and SSDs in general will be a mainstay in server rooms everywhere, and so the company has put itself in a position to meet the present The Move To SSDs components are used at every level of amounts of data without incurring unsus- and future needs of companies. OCZ got its start manufacturing DRAM- OCZ’s line of SSD products. tainable costs. To help overcome this obsta- “In addition to the Z-Drive R4, OCZ and NAND-based storage from 2002 onward. OCZ also puts a focus on helping custom- cle, OCZ is manufacturing Z-Drive R4 is the only company to offer SSDs with But as technology evolved, the company ers with implementation and day-to-day use PCI-E SSDs that are less expensive and eas- the complete spectrum of interfaces understood it would need to adapt and begin of SSDs. “When it comes to support, we ier to use than other possible alternatives. and NAND types, including interfaces building new drives with solid-state technolo- have put great emphasis on being a tech- “No matter what the size of the organiza- like SATA, PCI-E, and SAS, as well as gy. “In 2007, we realized that as MLC NAND nical resource for our clients and have a tion, IT architects are now more than ever options in MLC, eMLC, and SLC NAND,” became more prevalent in the market, SSDs dedicated team of OEM account managers facing the challenges of managing ever- Petersen says. “We don’t believe that a would become the storage medium of the and FAEs (Field Application Engineers),” increasing amounts of data,” Petersen says. single shoe will fit all clients, and as with future,” Petersen says. The company decided Petersen says. “The Z-Drive R4 is designed to be both all OCZ enterprise products, customer- to shift its focus primarily to SSDs and “push easier to deploy and manage than histori- specific configurations and functionality SSD Innovation & The Z-Drive R4 the envelope in terms of performance and reli- cal high-bandwidth storage solutions, often are available upon request.” P ability,” Petersen says. But OCZ also wanted Companies are producing more informa- with not just a lower total deployment cost, to make these SSD solutions more affordable tion than ever before, and the challenge but with a lower cost per gigabyte com- Contact:(408) 733-8400 and accessible to all types of customers. is having enough room to store massive pared to high-throughput SAN solutions.” www.oczenterprise.com Page 2 Processor.com November 18, 2011 Subscribe Today/Address Change Form For address change, fill out form below with new information and mail or fax. 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What is the size of your company 3. What is your annual computer hardware/ (cid:80)(cid:83)(cid:1)(cid:70)(cid:78)(cid:66)(cid:74)(cid:77)(cid:1)(cid:81)(cid:83)(cid:70)(cid:84)(cid:84)(cid:33)(cid:81)(cid:83)(cid:80)(cid:68)(cid:70)(cid:84)(cid:84)(cid:80)(cid:83)(cid:15)(cid:68)(cid:80)(cid:78)(cid:15) (how many employees)? software purchasing budget? ❑ Less than 10 ❑ 200 to 499 ❑ $0 to $9,999 ❑ $100,000 to $249,999 (cid:52)(cid:68)(cid:66)(cid:79)(cid:1)(cid:85)(cid:73)(cid:74)(cid:84) ❑ 10 to 99 ❑500 to 999 ❑ $10,000 to $24,999 ❑ $250,000 to $499,999 (cid:50)(cid:51)(cid:1)(cid:36)(cid:80)(cid:69)(cid:70) ❑ 100 to 199 ❑ 1,000+ ❑ $25,000 to $49,999 ❑ $500,000 to $999,000 (cid:88)(cid:74)(cid:85)(cid:73)(cid:1)(cid:90)(cid:80)(cid:86)(cid:83)(cid:1) ❑ $50,000 to $99,999 ❑ $1,000,000+ (cid:78)(cid:80)(cid:67)(cid:74)(cid:77)(cid:70) 2. How often do you purchase computer (cid:84)(cid:78)(cid:66)(cid:83)(cid:85)(cid:81)(cid:73)(cid:80)(cid:79)(cid:70)(cid:1) hardware/software? (cid:85)(cid:80)(cid:1)(cid:84)(cid:70)(cid:70)(cid:1)(cid:80)(cid:86)(cid:83)(cid:1) ❑ Weekly ❑ Quarterly (cid:88)(cid:70)(cid:67)(cid:84)(cid:74)(cid:85)(cid:70)(cid:15) ❑ Bi-weekly ❑ Annually ❑ Monthly ❑ No Involvement www.Processor.com News ❙ AMD Lays Off 1,200 believe their businesses will be targeted in ❙ IT Certifications and give employees the ability to act on informa- future APT attacks. The study also found that tion they receive from social media, IBM says. Have Less Impact On Pay AMD announced that it will lay off about 1,200 almost one-third of the organizations surveyed Enterprise social networks also need to be inte- employees over the next five months in an believe that they’re vulnerable to future attacks. New data from research company Foote Part- grated with business applications, the company effort to cut costs. AMD, which is struggling Almost half of the organizations classified as ners shows that the pay premium for IT certi- says. IBM sponsored a series of online meetings from weak growth in the PC market, says the being prepared for APTs, based upon security fications is continuing to drop. Foote Partners for the World Wide Web Consortium earlier this layoffs will save about $10 million in the current procedures and safeguards, also reported that says that employers are paying 7% more for month to help promote the standards. quarter and about $118 million employees with IT certifications, but they’re ❙ Lawsuits Filed next year. The layoffs are the paying 8.5% more for workers with non-certified Over DoJ Data Collection first big move from AMD’s new IT skills. Foote says this is partly because many CEO, Rory Read, who was companies are outsourcing the most tech- The Electronic Frontier Foundation and the hired in August. AMD says it intensive jobs involving data centers, networks, ACLU have filed lawsuits that ask the Depart- will use the money it saves to and servers. The data also shows that consult- ment of Justice and the FBI to turn over infor- invest in new energy-efficient ing firms and managed service providers are mation related to the collection of electronic chips for mobile devices such paying lower salaries for workers with IT certi- data and other information under the Patriot as tablets and smartphones, an fications because there is an excess of those Act. The suits are related to Section 215 of the area of the market where the workers in the job market. According to Foote, Patriot Act, which allows the FBI to ask for a company is mostly absent. the data shows that many companies are plac- court order to acquire any records, documents, ing more emphasis on business acumen when or data related to a terrorism investigation. The ❙ HP Makes Exec Changes hiring IT workers. EFF and ACLU filed suit because they believe HP CEO Meg Whitman ❙ the FBI could be using an overly broad inter- Cloud-Based DNS More Reliable appointed John Hinshaw as the company’s they are vulnerable. The respondents believe pretation of Section 215, giving it almost limit- Than In-House Systems executive vice president of global technol- the groups most likely to target their business- less authority to obtain information about U.S. ogy and business processes. In the new post, es with APTs are activist groups, organized A study from ThousandEyes, a SaaS pro- citizens, including digital records and Internet Hinshaw will oversee HP’s information technol- crime rings, competitors, foreign governments, vider that optimizes Web and enterprise browsing patterns. ogy and administrative services. Hinshaw, a for- and terrorists. applications, found that U.S. Web sites that ❙ Cloud Services Not Paying Off mer Boeing and Verizon Wireless executive, will ❙ outsource their DNS services to third-party Model Metrics Sees Surge For Vendors Yet join the company on Nov. 15 and will report to managed service providers have significantly In Mobile Cloud Demand Whitman, who became CEO in September. HP higher availability than companies that oper- A report from Enterprise Strategy Group found also appointed Craig Flower, an HP employee Cloud computing services provider Model ate those services themselves. The study, that cloud providers and resellers aren’t real- since 1984, to the post of senior vice president Metrics announced that it is seeing three times commissioned by Verisign, looked at the izing the gains in revenue from cloud services and CIO. The new appointments follow several more demand for its mobile cloud services this maximum, minimum, and average availability that they expected. ESG says that, although executive departures at HP, including Shane year. The company also says that 80% of its of 1,000 of the largest Web sites during the cloud providers and resellers have made prog- Robison, the company’s chief strategy and customers include plans for smartphones and second quarter of 2011. ThousandEyes found ress in investing in infrastructure and gaining technology officer. tablets in their cloud deployment programs. To customers, they won’t start to see major returns help meet the increased demand for mobile until cloud services gain more awareness ❙ Businesses Targeted By cloud services, the company says it has added among end users, which in turn will drive Advanced Persistent Threats new services dealing with mobile device plat- demand. Service providers and ven- A report from research firm Enterprise Strategy forms. It has also launched a cloud-based dors will also boost demand once Group found that almost two-thirds of infor- mobile application called Digital Sales they start offering more channel mation security managers believe that their Aid, which is designed for field sales programs that focus on cloud organizations have been targeted by advanced workers, and a cloud design agency services, ESG says. ESG also persistent threats. Another 72% of respondents within the company called Model FX. found that 78% of cloud resell- ers feel they’re taking a proac- tive approach to cloud computing, WATCH THE This information provides a quick glimpse of current and historical stock and 54% plan to offer SaaS or IaaS STOCKS prices and trends for 13 major companies in the technology market. within the next year. ❙ Adobe Abandons Flash % change from For Mobile Devices Company Symbol Year Ago Oct. 27 $ Nov. 10 $ previous issue AMD AMD $7.63 $5.54 $5.66 ▲ 2.17% that managed service providers offered higher Adobe announced that it will discontinue the Apple AAPL $318.03 $404.69 $385.22 ▼ 4.81% availability than in-house DNS services in all use of its Flash Player technology in mobile CA Technologies CA $23.39 $22.15 $21.34 ▼ 3.66% three categories, and Web sites that used browsers and will instead focus on develop- Cisco Systems CSCO $20.52 $18.44 $18.61 ▲ 0.92% third-party providers had no complete outages ing HTML5. In a blog post, Danny Winokur, Dell DELL $13.93 $16.32 $14.96 ▼ 8.33% during the study. Adobe’s general manager of interactive Google GOOG $617.19 $598.67 $595.08 ▼ 0.6% ❙ development, said the company will no lon- IBM Sees Need HP HPQ $43.10 $26.99 $26.76 ▼ 0.85% ger develop Flash for new chipset, browser, For Social Software Standards IBM IBM $145.43 $185.88 $183.35 ▼ 1.36% and operating system configurations on Intel INTC $21.21 $25.13 $24.06 ▼ 4.26% IBM says that social networking software needs mobile devices. The changes will go into LinkedIn LNKD n/a $87.23 $76.95 ▼ 11.78% to do a better job of adopting, promoting, and effect after the release of Flash Player 11.1 Microsoft MSFT $26.68 $27.25 $26.28 ▼ 3.56% enhancing standards for enterprise social net- for Android and the BlackBerry PlayBook. Oracle ORCL $28.57 $33.66 $31.73 ▼ 5.73% working and collaboration software. These stan- Adobe said it will continue to offer bug fixes Red Hat Software RHT $43.57 $51.11 $49.07 ▼ 3.99% dards are necessary to ensure that enterprise and security updates for existing Flash con- Symantec SYMC $17.07 $17.74 $16.70 ▼ 5.86% social networking can achieve its basic tasks figurations. The company also announced of reaching and engaging with people, allowing that it will cut 750 jobs and curtail its invest- NOTE: This information is meant for reference only and should not be used as a basis for buy/sell decisions. people to interact with and discover information, ment in enterprise software. November 18, 2011 Processor.com Page 3 Metered Outlet - MRP Additional Unique Features Going Green!!! All Circuit Breakers Monitored Power Factor is Real Most metered power solutions only monitor input power. BayTech and now it’s Real-Time with the MRP Power Solution monitors all circuit breakers and reports via SNMP when thresh- olds are met. 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Inc. 5239 A Avenue Long Beach, MS 39560 Tel: 228-563-7334 Fax: 228-563-7335 [email protected] Page 4 Processor.com November 18, 2011 News S TAT S & F A C T S devices, and MP3 players—69% of all consum- ❙ HTC Smartphones Control Providing The Latest Insight & Information ers use a smartphone worldwide, according More Of The Market From Leading Research Firms to Oracle. App usage is also on the rise. The HTC is quickly gaining share in the smart- company says within the past three years, phone market, according to third-quarter sales users have downloaded more than 300,000 statistics from research firm Canalys. HTC apps 10.9 billion times. However, users are still Companies Wary reported 13.2 million smartphones sold in the skeptical about mobile information security. third quarter, making the company the fourth ❙ EHRs In Use By Consumers, largest smartphone vendor. RIM suffered a Of Information Theft . . . But Not Widespread drop in growth, reporting the biggest decline of all vendors. RIM holds just 9% of the U.S. A Manhattan Research survey found that smartphone market, down from a 24% share about 56 million people in the United States just one year ago. HTC is now competing with have accessed their electronic health record Kroll’s annual fraud report, which polled about 1,200 senior executives in various industries the top smartphones in the market, includ- with the help of their physician, accounting around the world, found that 50% of respondents think their companies are vulnerable to ing Apple and Nokia. Apple sold 17.1 million for 24% of the adult population. The survey information theft, up from 38% last year. About 36% of respondents said the complexity of smartphones, and Nokia sold 16.8 million. showed that an additional 14% would like IT infrastructure was a main reason for their companies’ exposure to fraud. Other reasons Canalys noted the reason for the growth is to have access to their personal EHR, but include a company’s entry into new, riskier markets; high employee turnover; weak internal due to Android’s popularity; HTC and Samsung 59% say they haven’t used and wouldn’t be controls; and increased collaboration between companies. Almost 23% of respondents said are currently the top manufacturers of Android- interested in accessing their medical records their companies had suffered information theft, loss, or attack, down slightly from last year’s based smartphones. through this service. Still, the research firm 27%. The data thieves focused mainly on proprietary data and intellectual property, as well as notes the adoption of EHRs among doctors customer information, Kroll found. ❙ Judge Allows Lawsuits is continually rising and the increased use by Against AT&T/T-Mobile Merger patients over the last year is notable, which After AT&T and T-Mobile moved for dismissal could spark accelerated use on personal of the lawsuits against their $39 billion merger, devices such as tablets. a judge ruled against that motion and has ❙ EHR Market allowed the lawsuits to proceed. The two car- To Reach $6.5 Billion riers filing lawsuits are Sprint and C Spire (for- merly Cellular South). The lawsuits allege that A new report from Frost & Sullivan says the the merger of the two carriers would violate electronic health record market will likely reach antitrust laws and would lessen competition in $6.5 billion in 2012. Due to the increased the market. The U.S. Department of Justice is implementation of EHR systems at healthcare also moving forward with the same allegations organizations to meet meaningful use require- against the merger. Sprint claims that after the ments, sales of EHR systems doubled from merger, AT&T, along with Verizon, would be 2009 to 2010, according to Frost & Sullivan. in a much better position to obtain exclusive Healthcare providers with a greater patient deals from manufacturers. C Spire claims the base have the largest implementation percent- merger would have negative implications for age, according to the report. Frost & Sullivan users of roaming services, an integral part of C analysts say organizations are not just aiming Spire’s service. to meet meaningful use criteria for the incen- tive programs and reimbursement, but also to . . . & Poor Email ❙ WinXP Continues To Drop avoid the penalties suffered by not implement- In OS Market Share ing an EHR system by 2015. Management According to Net Applications, Windows XP ❙ Venture Capital Increasing now holds less than half of the OS market, For Health IT experiencing its largest decline in October. The company said the 10-year-old OS’ share Venture capital investments in health IT A recent survey from software developer Oasys found that 96% of employees believe that their has dropped more than 20% in the past have increased 14% year over year, accord- companies face legal risk from lackluster email management. The survey, which included more two years. Windows 7’s increase in share ing to recent figures released by Dow Jones than 1,200 respondents in a variety of fields, also found that about 20% believe their companies matched this decline, taking the market share VentureSource. In the third quarter, such face a high legal risk from cumbersome email that WinXP lost. Win7 nabbed 34.6% of investments reached $207 million compared systems. Disorganized email systems make it difficult the market as of October. WinXP still holds to $182 million in investments at the same to find relevant emails in the legal e-discovery 48% of the market, and an estimated 10% of time last year. Twenty-four venture capital process, which can lead to fines, Oasys says. enterprises still using WinXP have no plans deals were made during the third quarter, and to switch to a newer OS in the near future, 18 of those involve electronic health records 34% according to Net Applications. However, the and healthcare administration solutions. company estimates 55% of enterprises are Investments made in the first three quarters already transitioning and 25% are in the start- combined totaled $445 million, and analysts respondents who spend an ing phases of making the switch. expect this trend to continue, estimating that average of up to two hours a venture capital this year for the healthcare ❙ Report: More Providers Meeting day searching for emails IT market alone could surpass all VC invest- Meaningful Use Requirements ments made during the whole of 2010. A new HIMSS Analytics report says that 8.4% more healthcare providers are likely to meet Stage 1 meaningful use requirements than previously assumed. The firm cited a 16% those who spend up to three hours increase in organization readiness from February 2011 to September 2011, reach- ing 41%. HIMSS says 10% of all hospitals 87.9% nationwide are currently ready to achieve Stage 1 requirements, 31% are most likely employees who admitted to deleting important to meet the requirements, and 53% are still emails because of inbox size limits not likely to reach Stage 1 achievement; 5.5% making no progress whatsoever. There are three stages of meaningful use $12 billion to $22 billion of electronic medical records mandated by the federal government; healthcare provid- ers meeting such requirements are eligible IDC estimate of the cost to identify and handle for government reimbursement. information during e-discovery ❙ Smartphones Replacing Other Devices For Users A new survey from Oracle reveals the future of mobile communications, specifically regard- ing the relationship between users and their smartphones. The survey found data use is continually rising, with nearly half of users saying they have increased their data use in the last year. More users are adopting smart- phones, replacing cameras, GPS navigation November 18, 2011 Processor.com Page 5 News revenue surged 28% to $1.17 billion. Year fulfilled. The company’s Transparency Report in areas where many have a talent shortage, ❙ Citrix Buys App-DNA over year, net profit rose 150% to $1.74 billion Web site offers more transparency regarding such as cloud computing, mobility, and security. Citrix plans to acquire App-DNA, a software compared to $698 million in the third quarter of government requests than any other organiza- ❙ Survey Shows New company based in the UK. App-DNA specializes 2010. SAP is financially recovering from a fall tion. Google representatives say their level of Enterprise Security Woes in application migration and management soft- in sales during the recession and an ongoing transparency to the public aims to modernize ware, which will help Citrix to deploy enterprise lawsuit with Oracle regarding copyright infringe- aging laws dealing with electronic privacy. A recent survey from Ernst & Young revealed virtualization. AppTitude, App-DNA’s set of tools ment, and is now buying back company stock. ❙ that many organizations have rushed to adopt 289 PDU Products Released that is used to catalog applications and deliver SAP has regained 3.6 million shares over a cloud solutions before thoroughly reviewing and By Server Technology services over the enterprise LAN or WAN, will period of nine months. analyzing all security risks involved. The survey let Citrix customers plan and quickly implement ❙ After announcing the addition of 69 new cus- found that 61% of IT executives surveyed said Forrester Research Now Supports a strategy to deliver needed services across the tomer-inspired PDUs, Server Technology has they will be using cloud solutions or will be evalu- Macs In The Enterprise enterprise. The terms of the acquisition were not released a total of 289 new data center products ating cloud services within the next 12 months. released, but Citrix expects the deal to finalize According to a recent report from Forrester so far in 2011. According to the company, cus- More than half of respondents indicated they have in the fourth quarter. In the past year, Citrix has Research, enterprises should begin support- tom-fit data center products are still much need- not implemented the proper security controls acquired a number of cloud service and virtual- ing Macs in the workplace. The research found ed and desired in an environment that is always to mitigate cloud-based risks. Ernst & Young ization companies, including ShareFile, RingCube that 22% of IT executives reported an increase evolving. As the company continues to develop outlined the risks surrounding the cloud, which Technologies, and Cloud.com. in the number of personal Macs being used products geared toward enterprises’ unique pow- include privacy concerns, information security, in the office. However, most enterprises have er and efficiency goals, more situation-specific data integrity, governance, risk management, ❙ Sony Buys Ericsson’s Stake policies in place restricting Mac use; 41% say devices are being released with the help of and regulatory impacts. The company noted that In Mobile Phone Business email, corporate applications, and sometimes Server Technology’s Quality Power Architecture. mobile computing and social media, in addition Sony announced it will buy Ericsson’s 50% even Internet access is restricted for those using Some new products also utilize the PIPS (Per to cloud computing, are share of their mobile phone joint venture for their personal Macs at work. This is pushing Inlet Power Sensing) technology, which provides most affecting enter- $1.5 billion. Sony will acquire several patents employees to find ways around such restrictions, data centers with a high-voltage, high-amperage prise security in related to the devices and a cross-licensing according to Forrester. Reasons for executive solution for dense rack environments. today’s market. agreement for intellectual property in the deal. skepticism toward Macs in the enterprise include ❙ Modis Study: IT Pros Content Analysts predict that the sole control of the the belief that Mac implementation would be too smartphone sector will likely be an advantage costly or that needed programs wouldn’t be sup- Eighty-nine percent of IT professionals are for Sony as it competes to regain market posi- ported on the Apple operating system. content with their current jobs, with 64% plan- tion. In a statement, Sony said it hopes to ❙ ning to stay with their present employer for the Google Reveals Rise bridge its smartphone, tablet, and television foreseeable future, according to Modis. The In Government Requests For User Data technologies into an integrated user experience. Modis study also showed that of the 500 IT pro- Branding details are still in development. The According to Google, the number of U.S. gov- fessionals surveyed, 44% expect a raise within split will go into effect in January 2012; the com- ernment requests for user data rose nearly the next year. Only 11% said they are unhappy panies have been working as a joint venture 30% in six months. The search giant released with their current position. Although the since 2001. a report stating the number of criminal investi- statistics seem positive, Modis notes gation inquiries in the first six months of 2011 part of the reason for contentment is ❙ SAP Reports Financial Results totaled 5,950, averaging 31 requests per day. the fear of the unstable economy and SAP reported a strong 14% increase in sales Google complied wholly or partially with 93% company efforts to keep employees for the third quarter ending Sept. 30. The of the requests. The report also showed U.S. satisfied. 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(cid:114)(cid:1)(cid:36)(cid:80)(cid:79)(cid:85)(cid:66)(cid:68)(cid:85)(cid:1)(cid:36)(cid:70)(cid:79)(cid:85)(cid:70)(cid:83)(cid:84) ing the Internet with at least (cid:114)(cid:1)(cid:42)(cid:49)(cid:1)(cid:53)(cid:70)(cid:77)(cid:70)(cid:81)(cid:73)(cid:80)(cid:79)(cid:90) 40,000 new pieces of malware (cid:114)(cid:1)(cid:46)(cid:80)(cid:67)(cid:74)(cid:77)(cid:74)(cid:85)(cid:90) Manufacturers: per day. (cid:114)(cid:1)(cid:52)(cid:70)(cid:68)(cid:86)(cid:83)(cid:74)(cid:85)(cid:90) Z-Scan takes an entirely new (cid:114)(cid:1)(cid:37)(cid:66)(cid:85)(cid:66)(cid:1)(cid:47)(cid:70)(cid:85)(cid:88)(cid:80)(cid:83)(cid:76)(cid:74)(cid:79)(cid:72) Do you have a new product approach based on statisti- (cid:114)(cid:1)(cid:55)(cid:74)(cid:69)(cid:70)(cid:80)(cid:1)(cid:36)(cid:80)(cid:79)(cid:71)(cid:70)(cid:83)(cid:70)(cid:79)(cid:68)(cid:74)(cid:79)(cid:72) cal observations – creating/ that data center/IT managers (cid:114)(cid:1)(cid:56)(cid:74)(cid:83)(cid:70)(cid:77)(cid:70)(cid:84)(cid:84)(cid:1)(cid:47)(cid:70)(cid:85)(cid:88)(cid:80)(cid:83)(cid:76)(cid:84) releasing signatures are fully would be interested in learning about? (cid:114)(cid:1)(cid:55)(cid:74)(cid:69)(cid:70)(cid:80)(cid:1)(cid:52)(cid:86)(cid:83)(cid:87)(cid:70)(cid:74)(cid:77)(cid:77)(cid:66)(cid:79)(cid:68)(cid:70) automated, reducing the cycle to just seconds. And Z-Scan (cid:114)(cid:1)(cid:47)(cid:70)(cid:85)(cid:88)(cid:80)(cid:83)(cid:76)(cid:1)(cid:34)(cid:84)(cid:84)(cid:70)(cid:84)(cid:84)(cid:78)(cid:70)(cid:79)(cid:85)(cid:84) can respond to certain types of spam in seconds, instead of Send your press release or product information (cid:114)(cid:1)(cid:35)(cid:74)(cid:80)(cid:78)(cid:70)(cid:85)(cid:83)(cid:74)(cid:68)(cid:84)(cid:1)(cid:52)(cid:70)(cid:68)(cid:86)(cid:83)(cid:70)(cid:1)(cid:34)(cid:68)(cid:68)(cid:70)(cid:84)(cid:84) several hours typical in the Internet security industry. to [email protected]. 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Processor keeps you up to date Call (800) 334-7458 with the newest products or go to www.Processor.com and latest technology information. to sign up for your free subscription today! November 18, 2011 Processor.com Page 9 S I X Q U I C K T I P S What To Do With Unused Hardware Expert Advice For Handling Excess Equipment IT staff deal with a lot of inventory, final destination of the equipment, whether from servers to workstations to smartphones. it be a certificate of destruction or informa- It’s likely that some of that hardware is sur- tion about recycling activity, such as if it plus or no longer is use. Things such as old was dismantled into parts for other prod- laptops, desktops, and monitors may be wast- ucts. Some hardware disposal companies ing away their useful life and taking up space are even audited by independent auditors Most Practical Tip: in storage. The best way to get rid of unused to ensure compliance. If you want to con- ✔ IT equipment is to work with a secure and tinually recycle or resell surplus hardware, Put Your Old Equipment code-compliant disposition service that can you may want to look for a service that Back In The Market turn idle assets into a monetary return. Of will set up an ongoing contract with you. course, there are a number of things you’ll ✔ need to consider when turning over your Type Of Disposal “Look to work with companies with a reputable asset recovery or used hardware, including environmental con- One of the most common methods for refurbishing program,” advises Brett Femrite, director of business cerns, government laws and regulations, and getting rid of the used equipment is a fire development for Rackmount Solutions (www.rackmountsolutions local corporate oversight. sale, but many data centers will need to be .net). “They can often provide help in determining the value and ✔ conscious of who they are selling to. “A Locate Unused Equipment final disposition of your unused IT assets, and offer a variety of less time-consuming method is to sell to options to suit your needs.” For example, a disposal service com- According to Brett Femrite, director one of the many companies that exist by of business development for Rackmount buying used servers and equipment and pany may be able to tell you if it’d make more economic sense to Solutions (www.rackmountsolutions refurbishing them,” Femrite says. “Bear in repair or reconfigure a given product, rather than destroy it or tear .net), “You should identify and know what mind, often you will receive pennies on the it apart for recycling. By maximizing the value of your equipment, equipment you have on hand, what’s oper- dollar for this equipment, but normally the an asset recovery service can also help to improve the green sta- ational, and what’s been abandoned or is buyer will pay to pick it up and ship it to tus of the company, because you are helping to make hardware under- or unused. You can’t do much to their facility and get it off your hands.” sustainable for a longer period of time. get rid of unused equipment until you have Another option is an asset recovery pro- completed a thorough audit and identi- gram, which is a service that performs both fied what can be removed.” The inventory the IT asset buyback as well as the physical auditing process can be both tedious and recycling of hardware. Some vendors will time-consuming, as you’ll want to check even create a fund for your organization so Most Cost-Effective Tip: out all types of equipment in your data that the money you gain from selling used ✔ center, including such things as switches, hardware can be used to purchase recerti- Make The Most Of Dealer Options fans, shelves, cables, and wires. fied equipment when you need new hard- “It is likely that there are hardware asset ware. “Confirm current market value on “Examine what the services are offering,” Femrite advises. “Some management processes in the distributed the equipment,” Schuchert advises. “Some of the larger companies charge for asset disposal, while others will environment,” says Jenny Schuchert, con- information is available on the internet; pay you for the equipment. Smaller regional companies can often tent and development director for IAITAM other sources are available at a cost.” (International Association of Information ✔ provide more cost-effective solutions because of local transporta- Legal Issues Technology Asset Managers). “Before start- tion, labor, and processing.” Companies that offer to pay you may ing over again, investigate what is already “Electronic equipment has many toxic provide such things as revenue sharing and the ability to purchase in place, including the vendor(s), the servic- wastes, and regardless of country, laws are other refurbished hardware. “Ask for referrals, performance reports, es in use, additional services available, and most likely in place that make your orga- or projections up front. Looking at past disposal lists will make it removal options.” Once you’ve audited all nization responsible for any problems that easy to forecast what you can expect,” Femrite says. the equipment and services, you can decide occur from dumping a device in a land- how you will sell the equipment. fill,” Schuchert says. Depending on your ✔ data center’s line of business, the disposal Key Concerns service may need to meet specific certifica- According to Morris Scott, president tions for you to be legally covered. BONUS TIPS: of DMD Systems Recovery (www.dmd “Make sure that the company you do ✔ systems.com), “You’ll need to decide up business with has the right certifications Look for volume savings. front what you’re looking to do as far as and credentials, such as ISO 9001 [and] a primary objective. Are you concerned ISO 14001 registration; [that the company “When moving equipment out of your environment, volume is good,” says Jenny Schuchert, content and development director “You can’t do much to get rid of for IAITAM (International Association of Information Technology Asset Managers). “While a high FMV (fair market value) is one unused equipment until you have factor to help lower costs when resale is an option, volume of equipment is a good idea when destruction or resale is possible. completed a thorough audit and The price of gold and some other extracted components are allow- ing vendors to offer reasonably priced destruction and recycling, identified what can be removed.” but the situation is changing as recycling itself increases in cost.” - Rackmount Solutions’ Brett Femrite ✔ Look into lease information. You should make sure that the equipment you’re removing from about protecting the company from infor- is] MOE and EPA regulated; and that they the data center was purchased off-lease. Data centers managers mation loss [or] from environmental liabil- have a history of compliance with all appli- may not have all the contract documentation on hand, and you ity, and are you looking for a one-time cable environmental laws and regulations,” may be making an expensive mistake if you’re selling or destroy- disposal or an ongoing process?” Femrite adds. “You should also be sure For example, a company where data they have safeguards in place to protect ing assets that are currently leased to another vendor. security is mission-critical will want to go company and personal information through with a service that keeps detailed records the entire process.” Other key legal steps of wiping, reset, degaussing, and destruc- should include the physical security of the tion of your equipment. Many hardware device—such as how it’s delivered to the resellers and disposal services will provide processing factory—throughout the entire you with a complete report down to the used equipment process. P Page 10 Processor.com November 18, 2011 Non-Water Alternatives For Fire Protection Clean Agent & Water Mist Suppression Systems Won’t Leave You All Wet Oil and water don’t mix, and nei- want to put in them in occupied places,” tems that use a special nozzle that breaks Key Points ther do servers and water. So when data says Allyn Vaughn, president of JBA the water into extremely small droplets. center managers think about a fire in the Consulting Engineers. That’s because the Those droplets have a much larger effec- data center, they tend to blanch, because concentrations of carbon dioxide required tive surface area and therefore cool the fire (cid:114)(cid:1) (cid:46)(cid:80)(cid:84)(cid:85)(cid:1)(cid:79)(cid:80)(cid:79)(cid:14)(cid:88)(cid:66)(cid:85)(cid:70)(cid:83)(cid:14)(cid:67)(cid:66)(cid:84)(cid:70)(cid:69)(cid:1)(cid:71)(cid:74)(cid:83)(cid:70)(cid:1)(cid:84)(cid:86)(cid:81)(cid:81)(cid:83)(cid:70)(cid:84)(cid:84)(cid:74)(cid:80)(cid:79)(cid:1) they know that the cure can be worse to stop the fire are often lethal to humans. more quickly with much less water. Plus, systems use chemicals to either cool the than the disease. What’s a little smoke Other systems stop a fire by cooling the water turns to steam, leaving far less fire or make it so it can’t breathe. damage compared to a thousand gallons it rather than by taking away its oxy- water standing around after the fire is out. (cid:114)(cid:1) (cid:53)(cid:73)(cid:74)(cid:79)(cid:76)(cid:1)(cid:66)(cid:67)(cid:80)(cid:86)(cid:85)(cid:1)(cid:85)(cid:73)(cid:70)(cid:1)(cid:84)(cid:74)(cid:91)(cid:70)(cid:1)(cid:80)(cid:71)(cid:1)(cid:85)(cid:73)(cid:70)(cid:1)(cid:83)(cid:80)(cid:80)(cid:78)(cid:1)(cid:66)(cid:79)(cid:69)(cid:1) of water in a room full of sensitive com- gen. For example, systems that use HFC “If you have a standard sprinkler system how much room you have for storage puter hardware? (hydroflourocarbon) compounds remove that runs for 10 minutes before shutdown, of the cylinders of gas or chemical Fortunately, there are alternatives to heat from the fire. The chemical agent it’s likely to discharge 2,000 gallons of suppression agent. water in the fire suppression market. for these systems is usually stored as a water, which means major damage to the Here are some bare-bones basics for compressed liquid rather than as a gas. room and surrounding area,” he says. “But (cid:114)(cid:1) (cid:53)(cid:73)(cid:70)(cid:83)(cid:70)(cid:1)(cid:66)(cid:83)(cid:70)(cid:1)(cid:88)(cid:66)(cid:85)(cid:70)(cid:83)(cid:1)(cid:66)(cid:77)(cid:85)(cid:70)(cid:83)(cid:79)(cid:66)(cid:85)(cid:74)(cid:87)(cid:70)(cid:84)(cid:1)(cid:85)(cid:73)(cid:66)(cid:85)(cid:1)(cid:66)(cid:83)(cid:70)(cid:1) you to consider if you’re looking for There are systems that use a liquid which a 10-minute run with a mist system would less damaging to equipment than basic something other than water to protect becomes a gas when it’s released to stop use 20 gallons.” sprinkler systems. your data center from fire. a fire, and this option is becoming more Depending on costs, the criticality of popular for a couple of reasons. “That what you’re protecting, and considerations How Do Non-Water Systems Work? system is not as dependent on the room about the space you’re protecting, a mist- back from the pipes until an event from Some non-water fire suppression sys- being airtight or close to it, the way based system might be your best choice. the detection system tells it that there’s tems stop fires, not by smothering them, some systems are,” says James Perise, a But Perise warns that mist systems can be a fire to deal with. Before the water is the way water does, but by making it senior associate and assistant department persnickety. “The biggest drawback is that released, the clean agent gets its shot at impossible for them to breathe. Fire needs head of the plumbing and fire protec- these nozzles have ultra-fine openings, so containing the fire. “It’s called a dou- oxygen to live and spread, and many of tion division of WSP Flack & Kurtz. the water and piping have to be high-qual- ble interlock and it requires a series of the gas-based fire suppression systems “It takes five days to break down after ity,” he says. “Some buildings draw their actions and events before you introduce flood the room with gases that remove release, and the amount of storage you [fire prevention] water from a non-potable water to the pipe,” Vaughn says. “It pre- the oxygen from the area. Some use car- need is less because it’s stored as a liq- source, even a lake, but you can’t do that vents accidental discharge.” bon dioxide, while others use inert gases. uid instead of a gas.” with a water-mist system.” You also need to consider the nature of One of the best-known of these systems your space, particularly how big it is and What About Water? Important Considerations is Halon, and some buildings still have whether it can be made airtight or close Halon systems installed. But Halon instal- Although it’s an IT nightmare, part of If you’re thinking about a non-water sys- to it. “You have to consider the ability of lations aren’t available anymore, because the reason water works so well against tem, whether for new construction or an the suppression system to fill the room,” the agent was destroying the ozone and fires is that it both cools and smothers existing room or data center, there are a says Tom Fetters, vice president and gen- it was banned by the Montreal Protocol them. The good news is that you don’t few things to keep in mind as you consider eral manager of data protection services for of 1987. “There are other CO systems have to turn completely against water in your options. The first is what your munic- Recall (www.recall.com). “If you have a 2 out there, but you typically don’t see the search for a fireproof strategy. Perise ipality or jurisdiction requires in terms of lot of open areas where gas can leak, that’s those in data centers because you do not explains that there are water-mist sys- water-based sprinkler systems. You may going to reduce its capability.” love the idea of protecting your equipment Additionally, the bigger the space is, the with a gas or a chemical that evaporates, more chemical or gas agent you’ll need to Remember Employee Training but you may be stuck with sprinklers, as have on hand to manage the fire if one breaks well. “There are still areas, and New York out. But Vaughn says that the cost question When considering a non-water fire suppression system, it can be easy to forget one thing: the City is one of them, that require a water- also works in the opposite direction. “The human element. Whether it’s responding to the system’s alerts or deciding whether to try to based system as a backup even if you have smaller the room, the bigger the cost per contain a fire with a chemical extinguisher, include training for employees who are in your data a clean agent or gaseous system,” says square foot, because you still have to have center in your plan. “When the system deploys, the only training people need is to get out right John Bredehorst, executive vice president the basics of the system: the cylinders, the away,” says Tom Fetters, vice president and general manager of data protection services for and managing director of the New York piping, and the detection system,” he says. Recall (www.recall.com). “But your employees need to know how to manage a fire extinguisher office of WSP Flack + Kurtz. Storage is also a factor with smaller spac- and how evaluate a fire for whether they should to try to manage it themselves. There’s also Still, that doesn’t mean you’re stuck es. The smaller your room is, the more con- ongoing maintenance of the system, and they need to know what to check on a monthly basis with water pipes crossing above every cerned you’ll have to be with storage. Some or every three or six months. Finally, they need to know what to look for and who to call if the server you have. There are systems spaces may lend themselves to a liquid agent system gives a warning that there’s a problem.” available that work with both water and or a compressed gas because the gas cylin- clean agents. A valve holds the water ders take up too much storage space. P News ❙ Samsung Passes Apple 14.4% share. In the third quarter last smartphone shipments reached 117 Yahoo! will pay $9 per share for market. Lenovo reported $144 mil- In Smartphone Shipments year, Samsung had only a 9.3% mar- million units, an increase of 44%. Interclick, a 22% premium over lion in profit for the third quarter, Research firm Strategy Analytics ket share compared to Apple’s 17.4% ❙ the company’s stock price at the up from $77 million a year ago. Yahoo! Buys Interclick reported that Samsung shipped more and Nokia’s 32.7%. Samsung’s time of the deal. Interclick, which is Revenue increased 35% to $7.78 For $270 Million smartphones than Apple during the smartphone shipments totaled 27.8 based in New York, has an annual billion. Lenovo had a 13.5% global third quarter, giv- million during the Yahoo! announced that it will revenue of about $102 million. Inter- market share in the third quarter. ing it first place third quarter, up acquire Interclick, which provides click’s board has approved the deal, The company has seen double- in the market. from 7.5 million targeted advertising services, for which is expected to close by early digit growth during the past few Samsung’s during the third $270 million in cash. Yahoo! will next year. quarters and is the fastest-growing market share quarter last year. use Interclick’s technology to help ❙ PC maker among its top five com- Lenovo Nearly Doubles reached 23.8% Apple shipped its struggling online advertising petitors, despite the struggling PC Q3 Profit during the quar- 17.1 million smart- business. Interclick’s analytics plat- market. Lenovo attributes its suc- ter, compared to phones during form, which uses large amounts of Chinese computer maker Lenovo cess to strong sales in China, where Apple’s 14.6%. the third quarter. data from multiple providers and posted an 88% increase in third- it holds 31.5% of the market, and in Nokia was in Strategy Analytics marketplaces, helps advertisers quarter profits and outsold Dell to emerging markets such as Russia third place with a said that global identify online target audiences. take second place in the global PC and India.