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Processor Newspaper Volume 32 Number 13 PDF

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P.O. Box 85518 Lincoln, NE 68501-5518 CHANGE SERVICE REQUESTED June 18, 2010 Volume 32 Number 13 www.processor.com Products, News & Information Data Centers Can Trust. Since 1979 In This Issue... COVER FOCUS Storage Savings Cost-Cutting Tips Although the industry seems to be headed in a more positive direction, data center/IT man- agers need to always be on the lookout for ways to cut costs. We provide tips for doing so Safely Cut Costs While Still Maintaining Uptime & Data Retention in several areas. Storage Savings............................................................1 Curtail Communications Costs......................................9 by William Van Winkle Key Points Budget-Friendly Equipment Acquisition........................10 • • • Save On Power & Cooling............................................12 ONE MORNING RECENTLY, • Popular storage cost-saving approaches, CMS Products’ Gary such as cloud services, may still carry Streuter went to pick up Companies unforeseen expenses, such as increased his dry cleaning. When he To Watch downtime during a post-disaster restoration. reached the cleaners, he We profile several found a customer line • Many companies still resist hierarchical companies worthy snaking out the door. It storage and place all of their data in one of your enterprise’s turned out that the hard tier; however, tiered storage systems can attention. drive in the company’s offer significant cost savings. See page 22. server had crashed during • Storage cost savings must be implemented the night. People were holistically. Attacking only one area of rummaging through the waste or inefficiency will usually not yield racks searching for their major or sustainable benefits. clothes, and those lucky enough to find them had to pay with cash because credit card processing was Keep Cloud Considerations tied to the same system. PHYSICAL In Mind “Needless to say, the INFRASTRUCTURE owner of that business had Many companies are turning to ■Since ASHRAE adjusted itstemperature standards a very bad day,” says cloud-based services as a way to and specifications, many enterprises are listening and Streuter, vice president of trim down storage expenses, and responding by raising their data center temperatures. marketing for CMS (www there’s plenty to admire in this But some are hesitant and skeptical ....................page 1 .cmsproducts.com). new model. Because cloud ser- “Moral of the story: If vices generally operate under a ■Product Spotlight:KVMs............................page 14 he’d had a redundant sys- shared infrastructure design, com- ■If you don’t know how much power you’re using, tem disk . . . he could have rebooted his the potential losses caused by even a sin- ponent, infrastructure, and service costs get you certainly can’t manage how efficiently you’re server and got through the day.” gle day of storage failure. There are two spread across a broad user base, lowering using it................................................................page 16 This tale illustrates one of the several sides to the storage cost savings coin. One average costs per customer when the condi- facets of cutting storage-related costs: side is about business continuity, high- tions are appropriate. Whether the cloud ■As energy costs continue to rise and the environment’s Sometimes a business has to spend money lighted by this dry cleaner’s example. The makes sense for some or most of an enter- carbon tolerance recedes, there’s every incentive to to save money. A single-server backup flip side tends to get more attention: prise’s storage needs will depend on TCO lower data centers’ PUE values as much as possible. solution might cost a few hundred dollars, focusing on how companies can get by estimates. Info-Tech Research notes in its Here are some suggestions................................page 18 but that number pales in comparison to with less hardware. Go to Page 8 NETWORKING & VPN ■Simena’s latest Packet Flow Switchsupports 10GbE Pumping Up bandwidth and guaranteed execution for aggregating, Key Points duplicating, distributing, and filtering packets ....page 20 ■Netreo has an innovative approach toharnessing • Most IT equipment vendors agree that if virtualization’s potential ..................................page 20 The Heat the air at the cool air inlet of a device is ■WLAN architectural distinctions fall into two cate- 80 F, it will provide sufficient cooling. gories, but one is not necessarily better than the other— • ASHRAE says temperature risks will vary it all depends on an SME’s needs......................page 21 on a case-by-case basis, so each data ■Network administrators can’t afford not to know Is Raising Data Center Temps Risky Business? center should implement full engineering research to fully understand the risks. how the applications they install will perform. Apposite Technologies’ Netropy appliances provide • ASHRAE’s allowable range for RH (rela- exactly such insight ............................................page 21 by Chris A. MacKinnon rate, for ASHRAE, it’s all about reducing tive humidity) is 20 to 80%. Keep humidity ■Ipswitch’s WhatsUp Gold helps Stallion Oilfield • • • energy consumption. high enough to avoid static electricity prob- Services be more proactive in addressing its network SINCE ASHRAE ADJUSTED its temperature lems and low enough to avoid electrical issues.................................................................page 27 standards and specifications, many enter- Warm Savings problems (caused by excessive moisture). prises are listening and responding by rais- Michael Sigourney, senior product spe- ■Hemoco Software’s Lansweeper network-discovery ing their data center temperatures. But cialist at AVTECH (www.avtech.com), says stress. The benefit here, they say, is not pay- utility simplifies the task of managing assetsfor an some are hesitant and skeptical because of many IT managers are taking a look at run- ing larger ongoing power costs. unlimited number of clients................................page 29 the potential risks and concerns involved ning warmer data centers because studies According to Herman Chan, director of (including overheating and humidity lev- from ASHRAE and others (such as Google) Raritan’s Power Management Solutions The Processor.com home page is frequently updated with els). One of the biggest questions is: Will claim that it can be more economical to group (www.raritan.com), all IT equipment new articles and hardware news to help you keep current. raising the temperature as a way to lower replace IT components more frequently vendors agree that air 80 degrees Fahrenheit Visit www.processor.com today. costs increase costs in other areas? At any because they fail due to environmental Go to Page 8 Page 2 Processor.com June 18, 2010 Subscribe Today/Address Change Form For address change, fill out form below with new information and mail or fax. PLEASE PRINT What type of subscription request is this? ■■ New ■■ Renewal ■■ Cancel © Copyright 2010 Sandhills Publishing Company. Phone: ( ______ )________________________________ Fax: ( ______ ) __________________________________________ All rights reserved. Contact Name:__________________________________________________________________________________________ Company Name: ________________________________________________________________________________________ Subscriptions Address: ______________________________________________________________________________________________ Mail Form To: P.O. Box 85518 • Lincoln, NE 68501-5518 Overnight Delivery: 120 West Harvest Drive • Lincoln, NE 68521 City: ___________________________________________ State: ________ Postal Code:______________________________ (800) 819-9014 | LOCAL: (402) 479-2132 | FAX: (402) 479-2193 Country: ______________________________________________________________________________________________ Advertising & Reprints Email: ________________________________________ Web Address:____________________________________________ (800) 247-4880 | (402) 479-2141 | FAX: (402) 479-2193 1. What is the size of your company 3. What is your annual computer hardware/ Editorial Staff (how many employees)? software purchasing budget? [email protected] ■■ Less than 10 ■■ 200 to 499 ■■ $0 to $9,999 ■■ $100,000 to $249,999 (800) 544-1264 ■■ 10 to 99 ■■ 500 to 999 ■■ $10,000 to $24,999 ■■ $250,000 to $499,999 ■■ 100 to 199 ■■ 1,000+ ■■ $25,000 to $49,999 ■■ $500,000 to $999,000 ■■ $50,000 to $99,999 ■■ $1,000,000+ Do you have a new product that data center/IT managers would be interested in learning about? Call (800) 544-1264 2. How often do you purchase computer or email [email protected]. hardware/software? ■■ Weekly ■■ Quarterly ■■ Bi-weekly ■■ Annually ■■ Monthly ■■ No Involvement www.Processor.com Also In This Issue... News STORAGE ❙ ❙ Congress is contemplating legislation that ■Solid-state drivesare a hot topic for consideration. FCC Chairman Argues Need Google Faces Privacy Investigation would affect the scope of the rule, which aims One of the simplest areas to implement SSDs is right in the For Better Mobile Broadband Canada is concerned about the possible priva- to strengthen anti-identity theft requirements server itself..............................................................page 28 AtThe Wall Street Journal’s recent D: All cy implications from Google’s Street View ser- for organizations that deal with the financial ■Although sophisticated technology at cloud providers Things Digital conference, Federal Com- vice after Google announced that the service information of consumers. According to a state- can serve up high levels of storage optimization, clouds munications Commission Chairman Julius had accidently collected data from unencrypted ment from FTC Chairman Jon Leibowitz, some aren't exempt from data loss............................page 29 Genachowski stressed the importance of Wi-Fi networks when gathering images for city legislators have found—and are now trying to upgrading mobile broadband to 4G in the streets. The data is being used to help Google fix—that the current legislation could have ■Product Spotlight:Storage Encryption........page 30 near future. He suggested using the Uni- locate who’s using Google’s Mobile Servers unintended consequences. The Red Flags versal Service Fund and its $8 billion-a-year when they connect over Wi-Fi, and originally, Rule is part of larger identity theft prevention SECURITY budget to pay for the broadband deployment, Google stated that it had only collected Wi-Fi legislation, called the Fair and Accurate Credit ■From its beginnings in 2001, Austin, Texas,-based rather than the national telephone service it network names and MAC addresses. The Transactions Act. network security provider TippingPoint, now part of HP, is currently used for. Genachowski cited Privacy Commissioner of Canada has begun ❙ CSIRO Takes On Wireless Carriers has focused on network security......................page 32 increasing smartphone usage and competi- an investigation into the data that Google col- tion with other countries as reasons to sup- lected from the unsecured wireless networks, AT&T, Verizon Wireless, and T-Mobile are ■One of IT’s most important responsibilities—security— port an upgrade and expressed his which follows similar investigations by France being accused of patent infringement for often suffers from a lack of meaningful metrics..page 33 belief that the current network and Germany earlier in the month. selling products that include wireless LAN ■Radware is now fielding the sole IPS/NBA/DoSmiti- could be slowing innovation. ❙ capabilities. The Australian CSIRO (Com- Suicides At Foxconn gation appliance on the market..........................page 33 ❙ monwealth Scientific and Industrial Research Good News For Prompt Pay Increases Organization), which brought the suit against Distribution Sales Workers at Hon Hai Precision Industry, the American mobile service providers, owns MESSAGING Recent data from the otherwise known as Foxconn, will soon the patent that it claims provides the founda- & TELEPHONY GTDC (Global Tech- be receiving hefty raises following a tion for all Wi-Fi standards (IEEE 802.11a/b/g/n) ■Product Spotlight:VoIP Phone Systems........page 34 nology Distribution string of suicides at the company’s and has already successfully sued other ■When CuDerm relocated its offices last year, the Council) found that April IT Shenzhen factory. Foxconn is the large vendors, such as Microsoft and Dell. company also moved to ahosted VoIP and unified sales through distribution world’s largest electronics contract Products with Intel chips are the exception communicationsmanaged service provided by in the United States have manufacturer and is a major supplier to the lawsuit because of a prior settlement Cypress Communications..................................page 36 surpassed the peak lev- to Apple, Dell, and Sony. Due to public between CSIRO and Intel. Verizon Wireless els of sales prior to the indignation over what has been called a and T-Mobile have both released statements recession. April 2010 “suicide cluster,” base salaries for the denying CSIRO’s claims, but AT&T has yet to SERVERS sales were 27% higher than manufacturer’s employees will increase about release a statement. ■Product Spotlight:Servers..........................page 38 2009 levels. The GTDC also noted 30%. Foxconn claims that the raises are unre- ❙ Adobe Considers that technology growth is occurring lated to the suicides and instead are being More Frequent Patch Schedule CLIENTS in both the business and consumer instituted as a cost of living adjustment; how- ■It is often possible for data centers toboost the per- areas. For example, the sales of both televi- ever, it’s likely that public allegations question- To improve security, Adobe Systems is formance of older systems through software modifica- sions and audio products through distribution ing the quality of the company’s labor practices considering patching its applications more tions, component upgrades, and other tweaks..page 40 were up 100% from the downturn. Video have played a major role. frequently. Last year, Adobe moved to a products in general were up 114%. On the ❙ quarterly patching schedule for its Acrobat ■Tangent providesvirtualized desktops, ruggedized Red Flags Rule Extended business side, notebooks and mobility elec- and Reader programs, and patches for other notebooks, and morefor healthcare, government, and tronics were the strongest sellers; specifical- The Federal Trade Commission released a applications are issued on an as-needed other challenging sectors....................................page 41 ly, desktops and notebooks were up 25% and statement announcing that it is postponing basis. The new schedule would be similar to storage and networking were up 23% and the enforcement of the Red Flags Rule through that of Microsoft and Oracle, both of which SERVICES 28%, respectively. the end of 2010. The announcement says issue monthly patches, and products such as ■Acumen Solutions is anIT consulting firmin Vienna, Flash and Shockwave would be incorporated Va., that provides advice and vendor-agnostic software WATCH THE into the update cycle. Adobe announced its in four solutions categories................................page 42 STOCKS This information provides a quick glimpse of current and historical stock changes in security following an increase in prices and trends for 13 major companies in the technology market. hackers exploiting vulnerabilities in its prod- ■Many enterprises are aware of the issues behindIT ucts to infect and get remote control over a asset disposition, however, they continue to place their user’s PC. assets in storage and/or throw hardware away with the % change from Company Symbol Year Ago May 26 $ June 10 $ previous issue ❙ regular trash ......................................................page 43 Data Center Cooling Improvements AMD AMD $4.69 $8.22 $8.01 ▼2.55% Could Save IRS Millions CA Technologies CA $17.84 $19.68 $19.68 Uchgd. DATA CENTER Cisco Systems CSCO $20.10 $22.89 $22.77 ▼0.52% According to a recent report from the Treasury MANAGEMENT Dell DELL $13.27 $13.25 $13.07 ▼1.36% Inspector General for Tax Administration, the ■A well-thought out data center operations budgetis Google GOOG $429 $475.47 $487.01 ▲2.43% Internal Revenue Service could save more the best way to ensure good financial stewardship and HP HPQ $37.23 $45.72 $46.50 ▲1.71% than $3 million over the next four years by cost controls............................................................page 44 IBM IBM $109.40 $123.23 $127.68 ▲3.61% employing better cooling techniques in two of its data centers. The IRS has 11 data centers ■In today’s dynamic data center environments, it’s Intel INTC $16.35 $20.70 $20.55 ▼0.72% in all, but total savings are not known because McAfee MFE $40.20 $31.57 $32.81 ▲3.93% more important than ever to make sure data center/IT energy consumption data was not available Microsoft MSFT $22.83 $25.01 $25 ▼0.04% managers are knowledgeable in technologiesand for the other nine. The $3 million savings fig- their impact on the enterprise as a whole..........page 45 Oracle ORCL $20.94 $21.91 $22.20 ▲1.32% ure also did not take into account the costs Red Hat Software RHT $20.52 $28.92 $30.07 ▲3.98% that would be incurred while making the nec- The Processor.com home page is frequently updated with Symantec SYMC $15.88 $14.14 $14.43 ▲2.05% essary data center upgrades to meet better new articles and hardware news to help you keep current. NOTE: This information is meant for reference only and should not be used as a basis for buy/sell decisions. efficiency standards. Visit www.processor.com today. June 18, 2010 Processor.com Page 3 News UpcomingITEvents Are you looking to learn more about data center ❙ having been one of the weakest markets that month that it will release Service Pack 1 for or IT topics? Network with some of your peers? Group Sues Over H-1B Memo Consider joining a group of data center the industry has endured to date. Currently, HP Windows 7 in July. The release, however, “will professionals. If you have an event you’d like IT staffing firms Broadgate, Logic Planet, and is the No. 1 PC supplier, followed by Acer; the not contain any new features that are specific listed, please send an email to DVR Softek have joined the American Staffing latter company increased its market share by to Windows 7 itself,” blogged Microsoft’s [email protected]. Association and the TechServe Alliance in suing 2.2% compared to Q1 last year. Gavriella Schuster. “For Windows 7, SP1 will the USCIS (U.S. Citizenship and Immigration ❙ simply be the combination of updates Report Details Social - JUNE - Services) over a recent USCIS memo. The so- already available through Windows Media Risks For SMEs AITP Long Island called Neufeld Memo, written by USCIS Asso- Update and additional hotfixes June 18 ciate Director Donald Neufeld, declares that IT In an attempt to get compa- based on feedback by our cus- www.aitp-li.org staffing services are no longer considered U.S. nies that are interested in tomers and partners.” What this • • • • • employers because of the nature of their rela- social media to proceed with means, Schuster wrote, is that ISSA Upstate South Carolina June 18 tionship with their temporary H-1B workers. caution, ISACA (formerly the “customers can feel confident NuVox Allegedly, the USCIS has been using the memo Information Systems Audit and about deploying Windows 7 now.” 301 N. Main St., Suite 5000 to deny H-1B visas, and the suit asserts that the Control Association) released a Schuster added that Microsoft Greensville, S.C. memo goes against other existing laws. report on the risks inherent to has sold more than 100 million www.upstate-issa.org ❙ social media. The firm found that Windows 7 licenses, and a recent • • • • • SonicWall Agrees To Acquisition AFCOM Central Ohio viruses and malware were the riskiest study from Dimensional Research/KACE June 19 An investor group and a pension plan for components of experimenting with social media, indicates 16% of IT professionals have Win- Columbus, Ohio Canadian teachers will become the new own- followed by brand hijacking, corporate content dows 7 running, while 42% plan to begin www.afcomcentralohio.org ers of backup and recovery vendor SonicWall, mismanagement, failure to meet customer ser- deploying the OS by 2010’s end. In addition to • • • • • according to a statement from the company. vice expectations, and failure to adhere to the Windows 7 announcement, Microsoft also AITP California Southland June 23 After an estimated $717 million in cash changes record management regulations. The group announced a July release of a service pack for www.aitpcalsouthland.org hands—representing an actual payout of $11.50 found that most of the negatives of social media Windows Server 2008 R2. • • • • • per share—the Thoma Bravo-led group, which result from employees who fail to comprehend ❙ ISSA Baltimore Social Networking Driving includes the Teachers Private Capital wing of the consequences of their actions on the compa- June 23, 4:30 p.m. Mobile Phone App & Browser Usage the Ontario Teachers’ Pension Plan, will acquire ny as a whole. ISACA advises enterprises look- Sparta Inc. 7110 Samuel Morse Drive, Suite 200 the company in the third or early fourth quarter ing to take the social networking plunge to spell Results from a recent report released by Columbia, Md. this year. At the time of the announcement, out explicit corporate guidelines regarding the ComScore concerning the fastest-growing www.issa-balt.org said payout was substantially greater than information that can and cannot be disseminated mobile app and browser content categories • • • • • SonicWall’s market value—28% higher than its and to take steps to limit or at least manage show that social networking usage gained the AFCOM Central Texas share price and 63% more than its enterprise employees’ use of social networking sites. most traction among both app and browser June 24 Austin, Texas value, according to the company. ❙ access. The results, which compare numbers IE6 Increasingly Vulnerable To Attacks www.afcom.com/afcomnew/CentralTexas.HTML ❙ for a three-month span ending in April 2010 vs. IE, Safari, Chrome Gain In U.S.; • • • • • A recent report from cloud security vendor the same duration ending in April 2009, show Integrate 2010: Uniting The World Of IT Firefox Loses Zscaler shows that more than one quarter of usage of social networking apps grew 240% June 24-25 Monthly U.S. Internet browser usage figures total Internet traffic is still navigated using Internet to about 14.52 million users, while usage of Executive Caterers At Landerhaven 6111 Landerhaven Drive show a modest reversal of fortune for Micro- Explorer 6, a browser that is nearly a decade old mobile browsers to reach social networking Mayfield Heights, Ohio soft’s Internet Explorer, according to research and that lacks current security features. This fig- sites grew 90% to 29.84 million users. Other gcle.itsmfusa.org/?q=content/integrate-2010 firm Net Applications. Throwing last month’s loss ure is lower than in January 2010, when IE6 nav- leading categories where app usage proved • • • • • of share into relief, IE climbed 0.76% to a igated 34% of all traffic; what’s more, the number particularly strong include news (124%), sports ISSA Des Moines 63.2% segment of the domestic market in May, of enterprises upgrading to IE8 jumped to 10% information (113%), and bank accounts (113%). June 28 3920 SW Camden Circle including an upward step of 1.34% for version in the first four months of 2010, up from 6%. Similarly, other mobile browser categories Ankeny, Iowa 8. Mozilla’s Firefox continued to slide almost According to a statement from Michael Sutton, showing big gains in usage include bank www.issa-desmoines.org imperceptibly—0.24%—to 20.38% of browsers Zscaler’s vice president of security research, it’s accounts (69%), general reference (54%), and • • • • • used during the month, while Apple’s iPad gave a major security issue that so many still use IE6 sports information (54%). ComScore reports AITP Akron a boost to Safari’s third position in the rankings because attacks are growing increasingly sophis- that total mobile application usage from last June 29 Akron, Ohio (10.43%). Google’s Chrome, too, continued to ticated, automated, and difficult to eradicate. year to this year grew 28%, while total mobile www.akron-aitp.org grow, reaching a 4.54% share, according to ❙ browser usage grew 31%. Deloitte Sued For $30 Million • • • • • Net Applications. ❙ ISSA Inland Empire EHR Products Lack Standards ❙ Marin County, Calif., recently filed a lawsuit June 29, 11:30 a.m. iPhone OS Market Share against Deloitte, a software consulting firm, Despite a commitment to bringing usable Coco’s Restaurant and Bakery Outstrips Android 3 To 1 60 West Foothill Blvd. claiming that Deloitte falsely represented its electronic health record products to the mar- Upland, Calif. According to the latest Nielsen ratings, the com- expertise in SAP systems and used the county ket, best practices for designing, testing, and ie.issa.org petition between Apple’s iPhone and Google’s as a training ground for SAP experience at the monitoring usability of EHR products are not Android is nowhere near neck-and-neck. Com- county’s expense. The $30 million suit accuses readily available. That’s among the major - JULY - paring each corporation’s results of the 2009 Deloitte of withholding information about its findings of a survey conducted by the Agency AITP Washington D.C. July 8, 6:30 p.m. fourth quarter and the 2010 first quarter, market abilities, not disclosing critical issues with the for Healthcare Research and Quality. The Alfio’s Restaurant share for the iPhone OS topped out at 28%, SAP project, and hiding system defects before survey, which interviewed EHR product mak- 4515 Willard Ave. whereas the Android OS’ market share was 9%. the system went live, all of which eventually ers, also showed interest among manufactur- Chevy Chase, Md. However, the iPhone OS remains in second resulted in a faulty SAP system. The county ers for an independent group that could work aitpwashdc.ning.com place; RIM’s BlackBerry platform holds a 35% says that despite paying Deloitte more than toward establishing usability standards and • • • • • ISSA Northeast Ohio market share. The Nielsen study also reveals $11 million, the system continues to buckle vendor collaboration. The report made sever- July 8 that Android and iPhone users are faithful to under major issues. Deloitte, on the other al recommendations, including establishing Cuyahoga County Library-Parma South their devices; 80% of iPhone users want the hand, says that Marin County still owes it more formal usability testing processes and deploy- 7335 Ridge Road next iPhone upgrade, and 70% using an An- than $550,000 in unpaid fees and interest and ment standards and best practices. Parma, Ohio droid phone would buy another Android model. says that the county did not adhere to certain ❙ www.neoissa.org Semiconductor Market ❙ terms of their agreement. • • • • • China Anticipates High iPad Sales Outlook Improves SQL Server Society of Las Vegas ❙ IBM To Open Research Lab In Brazil July 8 It only took the iPad 28 days to reach high sales Gartner says it now expects worldwide semi- The Learning Center of Las Vegas globally, and analysts expect iPad sales in China IBM’s first new research lab in a dozen years is conductor revenue to reach $290 billion this 777 North Rainbow to exceed 7 million once it’s released. According set to open at existing IBM facilities in Sao Paulo year, up more than 27% from last year. The Las Vegas, Nev. sssolv.com to In-Stat’s 2014 forecast report, sales for the and Rio de Janeiro in Brazil. The lab, IBM’s first research group’s first-quarter forecast showed • • • • • iPad in China are expected to pull in 10-fold in South America, will eventually house more an anticipated 19.9% growth in revenue this AITP Garden State growth over the next five years. China’s iPad will than 100 researchers. A statement from IBM year. Gartner says the PC and mobile phone July 13 utilize WDCMA via China Unicom for its 3G stan- cited Brazil’s “abundance of natural resources markets are expected to make up 40% of the Jim Johnston’s Steakhouse dard. Although plenty of counterfeit iPad devices and technical talent” as a prime reason for locat- growth in the semiconductor market. Bryan 58 Eisenhower Parkway Mountain Plaza Roseland, N.J. have already been released in China, such as ing the lab in that country and noted that IBM Lewis, a Gartner research vice president, says tech.groups.yahoo.com/group the iPed, Apple’s iPad is slated for a full launch scientists intend to collaborate “with universities, sequential semiconductor growth has been /aitpgardenstatechapter in August. Chinese citizens already clamoring government organizations, and compa- strong for the past five • • • • • for the iPad have resorted to buying smuggled nies in Brazil and across Latin America.” quarters. However, AITP Richmond 16GB 3G devices for as much as $960. Brazil has been courting outside invest- he says, Gartner July 13 2015 Staples Mill Road ❙ ments as part of its economic growth expects the semi- PC Shipments On An Upswing Richmond, Va. plans, and the move is seen internally conductor industry www.aitprich.org iSuppli recently revealed that worldwide PC as a boon to the government. will experience • • • • • shipments were up by 22.7% (81.5 million units) ❙ below-average ISSA New England Microsoft Announces for Q1, which is a year-over-year record—Q1 growth in the second July 13 Windows 7 SP1 Coming In July Weymouth, Mass. 2009 saw just 66.5 million units ship. iSuppli half of this year as it www.issa-ne.org reports that the boost is largely due to solid PC Microsoft announced at the Micro- goes through a sales in Asian markets coupled with Q1 2009 soft TechEd Conference earlier this “minor correction.” For more Upcoming IT Events, see page 10. Page 4 Processor.com June 18, 2010 P R O D U C T R E L E A S E S TheProcessorProduct Releases section Manufacturers: includes brief overviews of data center products. Do you have a new product that data center/IT managers would be interested in learning about? All products listed have been released recently, so use this section to get Send your press release or product information up to date with what’s new on the market and to find products you need. to [email protected]. CLIENTS technology with large-format LCD pan- and voice applications. An HP Converged says the NS11 and NS12 can balance els to provide the interactive enablement Infrastructure solution, meanwhile, gives network loads, reduce latency, and ■ Cabinet NG CNG-WEB 6.2 of large-scale digital displays in high-traf- SMEs a means to create technology envi- eliminate redundant network infrastruc- Cabinet NG announced CNG-WEB 6.2, fic environments. ronments conducive to speeding up inno- ture components. Converged adapters the latest version of CNG-WEB, a module vation by converging servers, storage, including Fibre Channel connectivity that provides a secure Web browser inter- MESSAGING& TELEPHONY networking, and management. will be released later this year, the compa- face to CNG-SAFE. The enhanced version ny says. creates workflow efficiency by allowing ■ Alcatel-Lucent, HP UC&C Solutions ■ Siemens Enterprise Communications users to search cabinets and folders and Alcatel-Lucent and HP are partnering to OpenScape Office MX ■ Bandspeed AirMaestro RF Monitoring view documents from any location without provide new communication products that Siemens Enterprise Communications Service & RF Monitoring Console Software installing additional software. CNG-WEB let clients adopt and use UC&C (Unified announced OpenScape Office MX, an all- Bandspeed announced its AirMaestro 6.2 includes document trace and last loca- Communications and Collaboration), in-one UC solution designed for SMEs. RF Monitoring Service and RF Mon- tion memory. which are HP’s consulting services avail- Features include voice, UC, and critical itoring Console software. Both applica- able for implementation on-premises or data network capabilities in a single appli- tions run on a server or appliance and ■ FrontRange Solutions GoldMine cation; a simple software upgrade from manage the communication of multiple Premium Edition 9 HiPath OpenOffice ME; and intuitive remote systems containing AirMaestro FrontRange Solutions announced Gold- access to advanced UC features. RF Signal Analyzers. Bandspeed says Mine Premium Edition 9, an upgrade to the software provides RF spectrum the GoldMine CRM product portfolio. The NETWORKING& VPN analysis and interference management upgrade is designed to enhance customer that can be integrated into WLAN man- service and business support through bet- through an outsourced operating model. ■ 3PAR Red Hat Enterprise agement solutions. ter client knowledge sharing. Upgraded Various offerings through the alliance Virtualization For Servers features include customizable real-time include migrating from multivendor and 3PAR announced support for Red Hat ■ Dell KACE K1000 Management Appliance dashboards for quicker data access and legacy PBX to an IP voice integration Enterprise Virtualization for Servers, a Dell KACE introduced its Dell KACE full integration with Microsoft Outlook for layer that’s based on Alcatel-Lucent’s server virtualization solution that includes K1000 Management Appliance, designed improved collaboration. open IP Telephony architecture via such a kernel-based virtual machine hypervisor to meet the systems management needs products as the Genesys Customer Inter- and server management tools. 3PAR of midsized enterprises. The K1000 ■ Kofax Transformation Modules 5.0 action management platform; creating InServ Storage Server customers can now Management Appliance features prede- Kofax announced version 5.0 of its automated workflow and workloads in use the Red Hat hypervisor to build and fined reports, Enhanced Smart Label Transformation Modules, which auto- businesses to reduce operational costs; and deploy virtualization environments. technology, and service desk functionali- mate paper and electronic form and doc- applications that streamline the ability to ty consistent with IT Infrastructure ument tasks such as classification, sorting, reduce costs and improve efficiency. ■ Apposite Technologies Netropy N60, N80 Library best practices. and separation. New features include & 10G Network Emulation Appliances enterprise-level processing capabilities ■ Ensim Unify Service Manager Apposite Technologies has three new ■ Fluke Networks Switch Port Monitor and advanced data validation and recog- For Microsoft Exchange 2010 network emulation appliances starting Fluke Networks announced the Switch nition, all in a single platform that can Ensim introduced Ensim Unify Service at $8,000: the Netropy N60 (1Gbps Port Monitor, a tool designed to provide help companies increase speed, accuracy, Manager for Microsoft Exchange 2010, Emulation Engine), N80 (four 1Gbps visibility into network switches to help and throughput for high-volume docu- which can be used with both HMC Emulation Engines), and 10G (two solve common LAN problems. The free, ment processing. (Microsoft Hosted Messaging and Collab- 10Gbps and one 1Gbps Emulation downloadable, Windows-based tool fea- oration) and non-HMC environments. The tures monitoring via SNMP (Simple Net- ■ OKI Color & Mono LED Compact Printers product lets customers deploy its services work Management Protocol); detailed port OKI announced a lineup of LED print- and Exchange 2010 onto their current information such as interface name, speed, ers including the C330dn and C530dn infrastructures without disruption. and status; and ease of access. color printers and the B411 Series and B431 Series mono printers. OKI says the ■ HP Collaboration ■ Force10 Networks S60 ToR Gigabit C530dn can print 27 ppm color and 31 & Consolidation Solutions Ethernet Switch ppm mono. Each printer is compact, fea- HP has released numerous communica- Force10 Networks announced the S60 APPOSITETECHNOLOGIES tures an expandable paper capacity, and is tions, collaboration, and networking tools; ToR (top-of-rack) Gigabit Ethernet specifically designed for SMEs. storage products; and online services for Engines). Each emulation engine can sim- switch, an extension of the company’s SMEs that the company says will let ulate the bandwidth, latency, loss, and line of S-Series access switches. The S60 ■ SoftLayer Mobile Client SMEs streamline communications and other network conditions for up to 15 sep- is designed for dynamic virtualized data SoftLayer released Mobile Client, an operations while putting in place more arate WAN links, letting IT admins application for the iPhone OS. Designed efficient avenues to market for expanding benchmark, troubleshoot, and optimize for SoftLayer customers, the application business. Communication and collabora- the performance of enterprise applica- provides server and account management tions. Beyond simulating multisite net- tools for the iPhone, iPod touch, and iPad. works, the appliances can be used to The Mobile Client application combines benchmark different products, run multi- center environments and lowering opera- smartphone hardware and software to ple concurrent tests, isolate and test indi- tional costs at the rack edge. Features deliver tickets, servers, and bandwidth. vidual applications, and emulate advanced include ultra-deep buffering, “bare The free application can be downloaded network conditions. metal” auto-configuration, low power through the iTunes Store. consumption, and nonblocking line-rate ■ Atto Technology FastFrame NS11 & NS12 switching. The S60 was created to help ■ Tyco Electronics Elo TouchSystems Atto released its FastFrame family of alleviate the problem of unpredictable Interactive Digital Signage 10Gbps Ethernet adapters based on Intel’s I/O traffic caused by the increase in virtu- Tyco Electronics introduced its Elo 82599 controller. The NS11 and NS12 alized, multicore servers running on- TouchSystems Interactive Digital Sign- tion products include an HP and Microsoft support unified SAN and LAN connec- demand applications. age, a touch system designed to create Unified Communication & Collaboration tions as well as CPU load balancing, opportunities for digital display applica- product that combines servers, storage, ■ GFI Software EventsManager 2010 tions and development. The IDS combines networking, and software aimed at stream- GFI Software announced its Events- acoustic pulse recognition touchscreen lining operations across messaging, video, Manager 2010 solution, which helps administrators collect and manage daily system events. EventsManager offers real- Do you have a new product time monitoring of network events logs and analyzes and reports event data. Features include the ability to archive all ATTOTECHNOLOGY that data center/IT managers would events into files parallel with events pro- iSCSI remote booting, and data cessing, an intuitive dashboard that shows be interested in learning about? center bridging. The 1-port NS11 and important network events in real time, the 2-port NS12 both use an x8 PCI-E 2.0 username detection for network activity connection to the host. Atto intends events, performance optimizations due to Send your press release or related product information the adapters for medical imaging, efficient CPU and memory utilization, to [email protected]. video rendering, clustered computing, and improved usability, and new reports. other demanding applications. Atto EventsManager 2010 supports event log June 18, 2010 Processor.com Page 5 P R O D U C T R E L E A S E S types such as W3C, Windows events, publish metadata to the MAP server, Syslog, and SNMP traps generated by search for data, and receive automatic routers, firewalls, and sensors. updates for data of interest. ■ GFI Software GFI LANguard ■ National Instruments NI WLAN Measurement Suite 2.0 PROCESSOR GFI Software announced the latest ver- sion of its GFI LANguard utility software National Instruments released the NI that helps network administrators manage WLAN Measurement Suite 2.0, a multi- software and security patches for non- protocol wireless testing suite that comes is now on Facebook and Microsoft software products. The soft- with support for 802.11n Wi-Fi MIMO ware allows administrators to detect and signal generation and analysis. Accu- correct network vulnerabilities with mini- rate and fast, according to National Twitter! Follow us at mal administrative effort. GFI LANguard Instruments, NI WLAN Measurement carries out more than 15,000 vulnerability Suite 2.0 also supports GPS, GSM/EDGE, assessments per scan, which can include WiMAX, Bluetooth, and other wire- http://twitter.com/processorpub any virtual environment. The latest less standards. release features the ability to detect and ■ Oracle Sun Ray 3 Plus Client deploy missing patches on a variety of or search for “Processor” software products, including Adobe Flash, Oracle released its Sun Ray 3 Plus Acrobat, and Shockwave; it also detects Client, the latest addition to its Oracle vulnerabilities in other products, such as Virtual Desktop Infrastructure suite. The on Facebook. Firefox, Thunderbird, and Java Runtime, company’s Sun Ray Client family con- among others. sists of low-cost devices for displaying server-hosted desktops for Windows, ■ Hemoco Software Lansweeper 4.0 Linux, and Solaris. Used as a tool to sup- Hemoco Software released version 4.0 port desktop virtualization, the Sun Ray 3 of its Lansweeper software, an agent-free Plus Client features an ENERGY STAR utility that lets admins perform a com- 5.0 rating, support for up to two 30-inch plete hardware, software, and network displays, faster throughput via Gigabit inventory on Windows-based networks. Ethernet and USB 2.0, and improved With Lansweeper, IT admins can view all security. Oracle Virtual Desktop Infra- details of hardware and software on their structure 3.1.1 supports Windows 7 and company’s clients and IP-enabled devices offers improved performance and flexi- and also manage the company’s assets via bility, including VLAN support for supports all types of SFP+ and SFP mod- 8-foot models, with either a single- or a Web-based interface that includes the Microsoft Hyper-V. ules, which lets users collect packets from double-sided vertical configuration. a variety of sources at any speed and for- Single-sided horizontal models are also ■ RAD Data Communications ETX-1002 ward them to other devices. The device available. Chatsworth Products designed RAD Data Communications announced the Velocity Cable Management products its ETX-1002, a 10 Gigabit Carrier to be easy to assemble and install, while Ethernet aggregation switch. RAD says it also cutting package sizes in order to provides a central aggregation solution reduce shipping costs and storage space. for RAD’s ETX Carrier Ethernet demar- T-shaped cable guides with rounded edges cation devices. The ETX-1002 is de- SIMENA help to arrange cables. Openings on the signed for deployment in 1 Gigabit and sides of the managers align with each 10 Gigabit Ethernet access rings and lets users configure, create clusters, and rackmount unit to help with cable manage- is equipped with multipriority traffic manage multiple units using a central ment, as well. HEMOCO management capabilities and Ethernet Web-based interface. Other standout fea- SOFTWARE OAM diagnostics. tures include Simena’s low-latency packet ■ Coolcentric LiquiCool RDHx forwarding, wire-speed packet filtering, Coolcentric has added two models to its ■ SGI Management Center & ProPack 7 packet slicing, and port tagging. LiquiCool RDHx (rear-door heat exchang- SGI launched the SGI Management er) line with the 47U tall RDHx and wide ability to customize reports, actions, and Center, which is a comprehensive control PHYSICALINFRASTRUCTURE versions of the 42U and 47U RDHx. scripts. More than 200 reports are built center and central interface for system Coolcentric says the models let users in, as is Active Directory integration. management of SGI platforms. The firm ■ Chatsworth Products N-Series deploy passive, liquid-cooling RDHx Version 4.0 adds device scanning; also released the SGI ProPack 7, which is TeraFrame Network Cabinet For Cisco products on a broader range of enclosures Windows eventlog error scanning with SGI’s latest suite of application perfor- Nexus 7018 Switch used in data centers. The models will be email alerts; hardware and software mance tools and libraries for Linux distri- Chatsworth released an N-Series deployed on most leading IT enclo- change detection; and product key scan- butions. SGI Management Center and TeraFrame Network Cabinet engineered sure brands. ning support for Microsoft, Adobe, and SGI ProPack 7 are available with select specifically for the Cisco Nexus 7018 plain-text keys. SGI systems. Switch. The cabinet is tested for use with ■ CRU-DataPort DataPAK Cisco Nexus 7000 18-slot switches in hot 1U Rackmount Enclosures ■ Infoblox IPAM For Virtualization ■ SIE Computing Enhanced System aisle/cold aisle layouts and supports a CRU-DataPort announced the debut of Maintenance Services Infoblox released the Infoblox IPAM for mix of patch panels and fiber enclosures. its DataPAK 1U Rackmount enclosures, Virtualization, an IP address management SIE Computing announced an enhanced A network switch exhaust duct guides which feature DualPAK removable drive solution designed for virtual machines. set of system maintenance services for hot air from a switch’s side to the cabi- carriers capable of housing two 3.5-inch The solution allows you to find relation- integrated systems that feature an SIE net’s rear. hard drives. The DataPAK 1U is an ideal ships between virtual endpoints and physi- chassis or backplane. The full offering solution for disk-to-disk backup users who cal networks to help identify networking includes performance troubleshooting, ■ Chatsworth Products Velocity need offsite storage while running RAID issues. It also lets virtualization teams diagnostics, replacement, maintenance Cable Management applications. IT staff can take a backup manage their own IP space without affect- upgrades, redesign, and repair for SIE and Chatsworth Products introduced Velo- offline simply by pulling one carrier, ing other teams. third-party components, including sub- city Cable Management, a cable manage- while backups continue on the remain- assemblies, enclosures, integrated sys- ment tool designed for open two- and ing carrier. ■ Infoblox OS1 Orchestration Server tems, and boards. SIE says the system four-post rack systems. The Velocity cable Infoblox released the Infoblox OS1 gives customers a single point of contact managers are available in 6-, 7-, and ■ Emerson Network Power Liebert MB Orchestration Server, which automati- for service on systems made of compo- Emerson Network Power introduced the cally collects, correlates, and distrib- nents from different vendors. By eliminat- Liebert MB modular busway, a distribu- utes data between IP systems in real ing the need to work with multiple tion system that allows flexible power time. Its foundation is based on the IF- vendors and components, the system will delivery options. Directed toward data MAP (Interface to Metadata Access reduce overall downtime and system costs, center managers, the Liebert MB compris- Points) standard from the Trusted Com- SIE says. CHPATRSOWDOURCTTHS es three main components including a tap puter Group, which makes automating box for input connection, a busway that ■ Simena Packet Flow Switch PFS1524 systems, processes, and programs easier extends three-phase power distribution and eliminates the need for custom Simena’s Packet Flow Switch PFS1524 over or under rows of racks, and bus plugs integration using SNMP, syslog, propri- an ultra-low-latency monitoring switch for distribution. etary APIs, or custom scripts. With ideally suited to the demands of tool the IF-MAP technology, the Infoblox aggregation and traffic consolidating and ■ Leviton Secure Keyed LC Fiber System OS1 Orchestration Server can gather dividing. The high-density switch features Leviton released Secure Keyed LC both standardized and user-defined 24 ports that support up to 10 Gigabit Fiber System, a security system that data. Additionally, IF-MAP clients can Ethernet connections. The PFS1524 Go to Page 6 Page 6 Processor.com June 18, 2010 P R O D U C T R E L E A S E S Continued from Page 5 NitroView CIP provides security and filtering at the mail gateway; and easy which come in 128GB and 256GB prevents unauthorized and inadvertent compliance thanks to its direct monitor- management for IT administration. capacities, respectively. The SanDisk changes in government applications such ing and assessment of cyber assets. SSD G4 comes in a slim form factor that as data centers. The system creates a lock- Through a partnership with Encari, SERVERS enables customers to use it to replace in solution, and once connected to a port, NitroSecurity designed the product mechanical drives in notebooks and net- ■ SGI Hybrid Computing Platform the built-in locking design prevents to deliver real-time critical infrastruc- books. This drive offers sequential removal by hand. The system also con- ture security monitoring with NERC SGI announced its latest hybrid comput- read/write speeds of up to 220 and tains lock-out capabilities to protect (North American Electric Reliability ing server technology that is capable of 160MBps. The SanDisk SSD P4, on the unused LC ports. Corporation) compliance. delivering a petaflop of performance in a other hand, is available in even smaller single cabinet for a variety of HPC appli- form factors for handheld, tablet, and ■ Pelican-Hardigg ■ Radware APSolute Attack Prevention cations. SGI’s platform is built upon open other small electronics applications. The Advanced Case Solutions Radware announced APSolute Attack software architecture and designed to be SanDisk SSD P4 supports burst random California-based case maker Pelican Prevention, an all-inclusive security highly scalable and useful in the science 4KB performance of up to 600 I/Ops. Products has partnered with Hardigg appliance to protect data centers and net- and engineering technical markets. Prod- Both of the SSDs feature SanDisk’s Industries to launch Pelican-Hardigg works from hybrid attacks. It connects ucts based on the platform will arrive by Adaptive Flash Management technology, Advanced Case Solutions, high-level case several defenses together and lets them the end of 2010. which delivers a perfect balance between customization solutions dedicated to creat- work synchronously to deliver more performance, reliability, and price. ing custom protection systems for sensi- comprehensive protection against appli- STORAGE SanDisk will offer the drives starting in tive, mission-critical equipment. The new cation vulnerability, information theft, Q3 2010, with pricing dependent on ■ Iomega eGo Pelican-Hardigg Advanced Case Centers authentication defeat, malware spread, quantity ordered. will be located in California, Texas, and other downtime issues. APSolute Iomega revamped its eGo line of ■ Seagate Technology Momentus XT Drive Virginia, Georgia, Canada, France, and Attack Prevention integrates different portable hard drives. The line includes a the UK. tools/modules, plus management and 500GB SuperSpeed USB 3.0 portable Seagate Technology announced their reporting that work together to best model ($129.99), a USB 2.0 Compact Momentus XT solid-state hybrid drive for ■ Server Technology detect and prevent hybrid threats. The Edition ranging from 320GB to 1TB laptops. The drive spins at 7,200rpm and Sentry Power Manager 4.2 key elements are DefensePro and ($94.99 to $199.99), a 1 to 2TB USB 3.0 has 4GB of solid-state memory. The Server Technology introduced version APSolute Vision. DefensePro integrates Desktop drive ($149.99 to $229.99), USB drive will be featured in the Asus ROG 4.2 of its SPM (Sentry Power Manager) IPS, NBA, and DoS protection, while 3.0 adapters ($39.99), and a 1TB Mac edi- G73JH notebook and uses Seagate’s software, which offers a more streamlined APSolute Vision offers a unified man- tion for $229.99. Adaptive Memory technology, which operating system for faster operation and agement system for monitoring, foren- optimizes the drive’s performance by ■ Iron Mountain LiveVault 7.0 more accurate data logging. New security sics, and reporting. An Emergency moving frequently used information into options include login lockouts for security, Response Team service delivers immedi- Iron Mountain announced the latest the flash memory. blocked creation of certain user names, ate hands-on assistance. version of LiveVault, the company’s ■ Tandberg Data LTO-5 StorageLoader, SSH support over Telnet support, SSL application and server backup solution ■ Radware DefensePro StorageLibrary T24, T40+ support, and per-user lockouts for invalid designed for midsized enterprises. password attempts. Two acceleration units help provide LiveVault 7.0 is a fully managed cloud- Tandberg announced an autoloading three types of security for your enterprise based data protection platform that storage unit and two libraries based ■ Siemon DIN Rail Mounted Patch Panels in newly enhanced appliances from natively supports data deduplication and on LTO-5 tape technology. Tandberg Siemon introduced its DIN Rail Radware. DefensePro, a scalable system proactive administration and monitoring. says the products will let customers Mounted Patch Panels, which are four- based on the company’s OnDemand Updated features include protection shorten their backup windows and port panels that fit any standard 35mm Switches, can thwart even massive DDoS simplify storage management. The DIN rail. They work as a flexible patching attacks while maintaining high through- company’s just-released StorageLoader, solution for RJ-45-based copper and opti- put and network access for your employees. with a starting price of $5,200, is an cal fiber Industrial Ethernet connections. entry-level autoloader with eight tape This provides an Ethernet connection wherever DIN rail is available. support for up to 7TB of data per server and quick data restoration via Iron SECURITY Mountain’s TurboRestore onsite appli- RADWARE ance. Other features include enhanced ■ Astaro RED vulnerability management and threat Astaro announced Astaro RED (Remote Its hardware acceleration modules, which detection programs. The LiveVault data Ethernet Device), which is designed to take the load off of its CPUs, include a shuttle service is also available for cus- TANDBERG offer security to remote offices. The DoS Mitigation Engine and a String- tomers making their initial migration. devices, which are managed through the Match Engine for signature detection. slots and a maximum compressed data ■ Hitachi Maxell DAT 320 central office using Astaro Security Available in eight variations with differ- capacity of 24TB. The StorageLibrary Gateway, feature VPN functionality and ent mixtures of throughput and features, Hitachi Maxell released its DAT 320 T24 can store up to 72TB (compressed) require no training, licensing, or technical the malware-blocking DefensePro line data cartridge, which can store 160GB in a 1U, 24-slot library. Its sibling, the supports up to 12Gbps of network traffic natively or up to 320GB of compressed StorageLibrary T40+, comes with either to keep your operations running safely data. The seventh-generation DDS tape 24 or 40 slots for a maximum com- and smoothly. format supports transfer speeds of up to pressed capacity of 120TB. The T40+ 24MBps with compressed data, the com- is also scalable to 453TB, according ■ Red Earth Software Policy Patrol 7 pany says. It’s also backward-compatible to Tandberg. Red Earth Software released version 7 with DAT 160. of its Policy Patrol application. Policy ■ Nasuni Filer Patrol 7 adds support for Microsoft expertise on the user end. Any changes to Exchange Server 2010, and it offers Nasuni released Nasuni Filer, a cloud- security policies originate from the central enhanced HTML stationery to let compa- based storage-as-a-service technology. Do you have a office and automatically update the remote nies format and brand their entire email The customer dashboard manages and device. Setup takes just minutes, and the message. Version 7 provides BitDefender monitors billing for several cloud NEW device automatically registers itself with Anti-Virus engine as an optional add-on providers. The dashboard also gives cus- the central Astaro office once connected to allow companies to install multiple tomers reports that help them understand, and configured. antivirus scanners to ensure that no virus control, and track their storage use and the PRODUCT enters or leaves the organization via email. costs of storing different file types with ■ nCircle Certified PCI Scan Service Policy Patrol can be used to add email various providers. nCircle released the latest version of banners, headers, and promotional mes- that data center/IT ■ NetApp StorageGRID nCircle Certified PCI Scan Service sages. It also includes several HTML tem- for scanning Internet-facing payment plates that companies can use to brand NetApp released the NetApp Storage- managers would be networks for PCI compliance. Updated their email messages. GRID, which is designed to manage features include automated asset discov- distributed repositories of images, videos, interested in ■ Symantec Protection Suite ery, annual subscription pricing, excep- and enterprise records. The solution is Advanced Business Edition tion management, and a simplified scalable, so customers can move beyond learning about? user interface. The PCI Scan Service Symantec announced Symantec Protec- traditional storage options to global data uses a three-step compliance process tion Suite Advanced Business Edition, an storage, NetApp says. StorageGRID also involving the initial scan, result review, enhancement to the Small and Midsized features intelligent data management and Send your press release or and submission. Business Protection Portfolio. Upgraded retention and always-on data availability. related product information features include messaging security to [email protected]. ■ NitroSecurity NitroView CIP and protection for endpoints. The Suite ■ SanDisk SSD P4 & SSD G4 NitroSecurity released NitroView CIP also provides laptop, desktop, and server SanDisk introduced its latest solid- (Critical Infrastructure Protection). backup and recovery; advanced content state drives, the SSD P4 and SSD G4, June 18, 2010 Processor.com Page 7 Page 8 Processor.com June 18, 2010 Storage Savings snapshotting, replication, and other things to 98% reductions in cumulative back end either the company runs out of storage that add to the total cost of the storage. storage and up to 90% faster backups or capacity or recovery objectives can no Efficiency is always necessary and usually restores.” But there are caveats. longer be met. Both problems can be cost-beneficial, but it doesn’t come cheap. “People get excited about things like cured with a smart tiered approach; plus, Continued from Page 1 “IT continues to pull the magic trick of data deduplication because they think they both nearline and offline tiers cost consid- “The Economics of Storage” brief that doing more with less each year for two rea- can store 20TB or 30TB of data on a 1TB erably less than online storage. total cost of acquisition is only 20% of sons,” says David Hill, principal at the drive,” says John Sloan, lead research ana- Consider Risks & Ongoing Expenses total cost of ownership. This equation Mesabi Group. “One is that the price/ lyst with Info-Tech Research Group. works both ways, however; there can be performance of IT technology continues to “Well, that’s great, but if you’re not For those that do practice tiered segre- more subtle additional costs tied to some improve each year courtesy of Moore’s addressing the data management side, gation—as well as those that take an cloud operations. Law and equivalents. The second is that for you’re still not solving the problem. enthusiastic approach to uptime—the ten- “While cloud storage is very popular business and technical reasons, IT shops You’re just going to keep throwing more dency to over-protect against component today, the problem comes in when you have underutilized their resources, and so and more data at your backups.” failure, particularly in online storage, is need to recover that data,” says CMS’ virtualization to achieve consolidation can Efficient management often centers on very common. Streuter. “While fine for a few files, most defer having to spend money.” hierarchical, or tiered, storage, which seg- “One of the biggest cost drivers of stor- services will not allow you to bring back regates data into immediate “online” avail- age is risk mitigation,” says CMS’ Streuter. Deduplicate & Organize Your Data gigabytes of data stored in the cloud, and ability, secondary “nearline” storage “So if you have data that’s stored some- if they did, the time would be prohibitive. Another major target is deduplication, (accessible within a few seconds), and where with triple redundancy and can be Rather, they will charge to copy that data the process of replacing redundant copies archival “offline” repositories. This is the restored in seconds through multiple layers to optical media and then return it to of files or data on a network with shortcut long-touted premise of tiered storage, but of architecture, that’s great, so long as you—a process that takes days, not the pointers back to one “master” instance of according to Sloan, many companies don’t being stored that way is worth it. Is what’s minutes many businesses require.” that data. Although deduplication entails ever move from theory to practice. They being stored worth what you’re spending to This begs an obvious question: How can additional software and/or appliance costs, simply leave all of their storage in one tier. protect it? If not, scale back your redundan- a company do a more efficient job of han- the return comes with, as EMC puts it, “up This inevitably leads to a “break,” wherein cy and lower your drive counts.” dling storage? After all, increasing efficien- Not least of all, storage drives them- cy should lower costs over the long term. selves can account for significant costs, Top Cost-Cutting Tip: Look At The Big Picture not just up front but in ongoing expenses. Utilize A Virtual Infrastructure Disk manufacturers now market low- One of the most popular answers is vir- When you’re feeling pressured to cut costs, sometimes it’s easy to look only at dollar signs and power hard drives to enterprises that are tualization of storage servers. If 10 older miss the effects your changes have on storage as a whole. high on capacity for nearline applications storage systems can be consolidated into but lower on power consumption to help two or three, the costs of the update will To illustrate, David Hill, principal at the Mesabi Group, tells the story of a farmer who used a save energy. eventually be paid back (and more) in horse to pull a cart of his farm produce to the market each day. “The farmer bragged to a friend The theme that emerges repeatedly from saved energy and lower maintenance that he was saving money [by] feeding his horse less and less each day,” Hill explains. “Then one industry experts is that truly effective stor- costs; however, those virtual servers will day, the friend noticed that the farmer was pulling the cart himself. When he asked the farmer age cost savings must be envisioned and be sharing consolidated storage. That stor- why, the farmer replied that the horse had died on him.” implemented holistically, from individual age must be able to guarantee a certain drives through the SAN and on into data level of availability so that the servers can The moral of the story? “Don’t miss the big picture,” Hill says. “Cost cutting has its limitations. Yes, management. Addressing only one piece in turn guarantee their own availability. So continue to cost cut, but IT has to continue to provide more and more value to the business.” will not deliver sustainable improvement follows the need to invest in redundancy, over the long haul. P Pumping Up The Heat speak out when problems develop. “If equipment. However, in Raritan’s view, conditions change, managers need to be environmental monitoring equipment aware so that adjustments can be made.” ought to be part of any data center. “Over Although humidity was a big issue in time,” Chan concludes, “the savings will Continued from Page 1 higher temperatures means some equipment the past, it has recently become less of a outweigh the initial investment. Plus, (the new higher ASHRAE standard) at the may be operating above recommended concern, says Raritan’s Chan. He says without a monitoring system, it becomes cool air inlet of a device will provide suffi- ranges.” Ruede says ASHRAE’s guidance ASHRAE recently relaxed its guidelines very difficult to drive efficiencies while cient cooling so that the device does not will need to be carefully weighed against for recommended and allowable humidi- minimizing risks.” P overheat. Chan elaborates, “Some data data center operating strategies. ty. “Ideally,” Chan comments, “the RH center managers have pushed the ambient Don Beaty, president of DLB Asso- (relative humidity) should be in the range ASHRAE Snapshot temperature even higher than 80 F with no ciates (www.dlbassociates.com) and first of 40 to 60%, although ASHRAE’s allow- adverse affects. Operating IT equipment at chair of ASHRAE TC 9.9, says risks will able range is 20 to 80% RH. The objec- temperatures lower than 80 F does not pro- vary on a case-by-case basis and will tive is to keep humidity high enough to Don Beaty, first chair of ASHRAE TC 9.9, long its life, nor make it less likely to cre- require full engineering research for each avoid static electricity problems and low says ASHRAE has made the following ate errors. In fact, some server vendors’ case to fully understand them. In Beaty’s enough to avoid electrical problems major adjustments: warranties state that even 95 F is fine.” opinion, there is no risk of equipment fail- caused by excessive moisture.” Humidity Chan says a potential risk from raising ure if you are operating within ASHRAE’s in the data center should be monitored, Dry bulb lower limit. There is no concern the temperature is that there is less “head- recommended guidelines. He explains, says Chan, but it does not change as from an IT standpoint in lowering the oper- room” to react if a cooling unit fails and “These are statements of reliabili- rapidly as temperature, nor is it as loca- ating condition from 68 degrees Fahrenheit temperatures start to rise. He adds, “This ty. Extensive testing with IT manufactur- tion dependent. Raritan recommends plac- to 64.4 F.The goal was to extend the con- is why Raritan recommends following ers was conducted and is still conducted ing one humidity sensor at each IT rack to trol range of economized systems by not ASHRAE guidelines to place a tempera- on new equipment to verify reliability monitor humidity. requiring a mixing of hot return air to main- ture sensor near the bottom, in the middle, within these boundaries.” Rising Costs tain the previous limit. and at the top of IT equipment racks on Beaty says rather than designing to the cool air inlet side. Critical and noncrit- avoid any excursions outside the recom- So does raising the temperature increase Dry bulb upper limit. The justification for ical thresholds can be set for the sensors mended regions, which could add cost and costs in other areas? Not according to increasing the dry bulb limit (to 80.6 F) so that alerts are delivered when there are complexity and reduce energy efficiency, Ruede. He says environmental monitoring was to increase hours of economizer use changes in the ambient temperature.” it is tolerable to operate in the allowable equipment has been incorporated into per year. region for short to moderate time periods. modern data centers for the past several Potential Risks Moisture lower limit. Lowering the mois- He notes, “The ranges represent the condi- years, so the cost of monitoring equipment Dave Ruede, vice president of market- tions at the inlet of the equipment. Simply has already been factored into the design. ture limit allows for a greater number of ing at Temperature@lert (www.tempera supplying air within these limits does not He comments, “Concerns will appear at hours per year where humidification is not turealert.com), says the principal risk of guarantee it will reach the equipment existing data centers where monitoring required.The risks of electrostatic dis- operating at higher temperatures is within the limits.” may not exist, and in particular in smaller charge are impacted by absolute humidity reduced equipment reliability. On the installations such as small to midsized (dew point temperature) and not relative Humidity & Overheating other hand, he says some manufacturers company server rooms. These customers humidity. Having a limit of relative humidi- have tested their systems to determine per- Humidity is primarily a threat on the have been the traditional market for cost- ty greatly complicates control and opera- formance over a range of temperatures and high and low ends of the spectrum, effective, easy-to-install, and reliable tion of the cooling systems and could have found reliability to be sufficient. according to AVTECH’s Sigourney. He devices that let IT professionals know require added humidification with a cost of Ruede notes, “While such testing, even explains, “Extremes in low humidity can when their AC is not operating and the increased energy. long-term testing, provides the needed cause static electricity, which can short out server room is overheating.” data, data center conditions can never be power devices and cause havoc with sig- Ruede says installing simple, easy-to- Moisture upper limit.Based on exten- completely duplicated; therefore, field per- nals carried across wires that interrupt deploy temperature alerting systems is the sive reliability testing of PCB (printed cir- formance may vary from tested results.” communications or corrupt data. In a high- most cost-effective way to ensure that cuit board) laminate materials, it has been Ruede continues, “For example, air dis- humidity environment, condensation that data and hardware are safe from heat- shown that CAF (conductive anodic fila- tribution (while balanced as much as pos- develops can short out equipment, cause related problems. ment) growth is strongly related to relative sible) is inherently nonuniform; therefore, corrosion, and lead to people getting elec- Chan says raising the temperature can humidity. It was found that extended peri- cooling is nonuniform. Warmer areas may trical shocks.” He says managers must add incremental upfront costs with the ods above 60% can result in failures. put some equipment at risk, and operating always be aware that machines don’t purchase of environmental monitoring June 18, 2010 Processor.com Page 9 C O V E R F O C U S Curtail Communications Costs Cutting Back On Communications Spending Doesn’t Mean Sacrificing Quality Or Features by Christian Perry business. Jay Botelho, director of product says that smaller staffs can maintain the Key Points • • • management at WildPackets (www.wild underlying infrastructure without relying ENTERPRISES AND OTHER ORGANIZATIONS packets.com), notes that the IP network is on proprietary infrastructure elements that are rarely successful if their communica- the backbone of the typical enterprise, and require additional resources and special- • SaaS-based communication systems tions infrastructures aren’t effective and as such, it’s usually well-designed, well- ized skills for configuration, management, can not only remove a substantial efficient. Still, it’s easy to overcompensate monitored, and well-maintained. and maintenance. workload from an IT staff, but they when building your infra- IP-based technologies can also ramp up an organization’s structure, in turn leading to such as VoIP can help cut ability to communicate remotely and budgetary excess that com- significant costs from a in real time. promises the overall value communications budget (in • Most organizations already have a of systems designed to help some cases as much as 50%, well-managed IP network in place, but your employees communi- according to recent studies), not all data centers are taking advan- cate with customers, part- but the actual savings can tage of the cost-cutting communication ners, and each other. Here’s vary between users, Botelho measures these networks can enable. a look at several methods says. This variance depends for trimming the fat from on several factors, includ- • Rebuilding businesses that were communications budgets ing the starting point of a forced to chop away at their com- that won’t end up leaving user’s communications tech- munications infrastructure during the your employees stranded on nology, the readiness of its recession can take advantage of quiet islands. existing IP network to han- hosted services that won’t require dle the increased traffic, many up-front costs. Save Through SaaS and the scope of the transi- In the past several years, tion to IP-based communi- SaaS (software as a ser- cations technology. limiting airtime usage makes business vice) has grown into a sense—if it does, the next step is to deter- Manage Airtime highly valuable resource mine budget limitations and functionality for data centers looking Peter Felgentreff, president (such as software to seamlessly manage to offload certain tasks. and CEO of NCP Engineering wireless roaming budgets). Yuval Brisker, CEO of (www.ncp-e.com), says data Consider Hosted Services TOA Technologies (www centers should ensure that .toatech.com), says that budget-managing policies are Targeting communications as a source SaaS can also prove useful in place for remote VPN of budget trimming is a delicate procedure for saving on costs when users, as this will allow IT because the risk of damaging crucial lines it’s used as part of a com- managers to monitor the costs of communication is always lurking when munications infrastructure. of all available VPN connec- components are cut from the mix. Charles “Because these systems can scale with “It’s all about leveraging an existing tion types. When such policies are in place, Studt, vice president of product manage- a company and have quick implemen- corporate asset—the IP network—as the employees exceeding the limits designated ment at Intelepeer (www.intelepeer.com), tations, they can provide ROI much best opportunity for cutting costs without by the IT department will receive a warning, says that during the recession, most busi- sooner,” Brisker says. “They also make degrading services or reducing already and the secure network connection will nesses have cut nearly everything they it easier for IT departments, since system razor-thin headcount,” Botelho says. “And be terminated. could to improve their bottom line. But as support is included in the monthly fees. with the current wave of corporate Setting limits on wireless/roaming air- they begin to recover, they have options And, in my experience, being able to use upgrades to 10GbE and 40 and even time usage can depend on the remote user’s for rebuilding that not only focus on qual- a Web-based system for communicating 100GbE on the horizon, the IP network is job or the budget, though Felgentreff says ity, but also on that ever-so-important bot- tom line. “It’s all about leveraging an existing corporate asset—the IP One example is hosted services, such as voice peering and SIP trunking, which can help minimize risk while eliminating network—as the best opportunity for cutting costs without most up-front costs. Studt explains that by shifting voice communications to hosted degrading services or reducing already razor-thin headcount.” services, organizations can reduce long- distance voice costs by about 50% over traditional PSTN connections. Despite - WildPackets’ Jay Botelho those significant savings, organizations won’t need to worry about a sacrifice in is more effective and efficient [than non- surely capable of handling whatever we that a combination of both factors should quality as long as they seek business-class Web-based systems].” throw at it.” play into the set limit. In some cases, the service levels that are backed by service- How much can SaaS-based communica- Doing more with less has become a way use of extensive roaming might be the only level agreements. Studt says that there are tions save? Brisker points to the example of life for data centers in today’s econo- choice in certain situations, and even that free voice peering services, but these con- of Arhaus, a high-end furniture company my, and integrating that strategy with could vary greatly across departments and sumer-grade services don’t necessarily that implemented a SaaS system for com- communications can be eased through the individual users. The main question for have the call quality and reliability of municating with its delivery drivers in the use of the IP network. In fact, Botelho organizations, Felgentreff says, is whether paid services. P field. Through the use of Web-enabled devices, the company was able to save $100,000 annually from paper reduction Top Cost-Cutting Tip: Roll With The Technology Tide alone, and it discovered further savings and efficiency by communicating in real The ability to effectively convey technologies to enable self-ser- information,” Howard says. consolidation and unification of time. Brisker estimates that SaaS-based information both within and out- vice of information, says Rob “Anything that can be done to collaboration technologies (includ- communication could save companies as side an organization is a funda- Howard, CTO and founder of reduce this time is going to cut ing videoconferencing, email, and much as $10,000 annually per worker. mental business goal, but now Telligent (www.telligent.com). operational costs for the organi- new social technologies) as the that information comes in so zation. Secondly, further cost next big step. By maximizing the Take Advantage Of IP many forms, it can be tough to “Everyone that an organization savings can be achieved by inte- reuse of information, capturing More than ever, the modern data center is harness that information in a way touches is becoming a knowledge grating systems. The days of and analyzing organization data, an integral part of the average communica- that doesn’t waste resources. For worker, seeking and using infor- monolithic disconnected plat- and flattening the organization tions architecture strategy, thanks primarily example, many organizations mation to make decisions, forms are over.” through the use of collaboration to the rise of IP-based communications. Yet respond individually and directly whether those decisions are for tools, workers will waste less time plenty of opportunities for using the IP net- to customers, partners, and product purchases or about how Just as email was the most recent seeking knowledge that already work to cut communications costs remain employees rather than using to build a new product. The revolution in cutting communica- exists, he says. untapped in many organizations, despite modern social communication majority of time is spent seeking tion costs, Howard foresees the IP’s ability to flex and grow along with a Page 10 Processor.com June 18, 2010 UpcomingITEvents C O V E R F O C U S For more Upcoming IT Events, see page 3. PASS Wisconsin SQL Server User’s Group July 13, 4:30 Budget-Friendly Microsoft Office 2176 Woodcrest Drive Green Bay, Wis. wisconsin.sqlpass.org • • • • • Equipment Acquisition Greater Wheeling AITP July 14 Wheeling, W.Va. www.aitp-wheeling.org • • • • • ISSA San Diego Tweak Your Buying Strategy, Negotiate With Vendors & Consider New Technologies July 14 San Diego, Calif. www.sdissa.org • • • • • by Carmi Levy avoid the need to replace the equipment as Key Points Southern New England SQL Server User’s Group • • • capacity needs grow. More transparent July 14 THEDEPTHANDBREADTHof the recession is upgrade paths may cost more up-front but www.snessug.com • Focus on TCO and not just acquisition cost. driving significant and permanent changes to can save money in the long run. • • • • • Trying to save money on cheaper but less AITP Omaha the way IT and data center managers make Companies should also consider replacing flexible alternatives can cost IT significantly July 15 decisions. Even as the economy shifts equipment during a natural upgrade cycle, more in the long run. Omaha, Neb. toward recovery, long-held approaches to says Gold, as it is less disruptive than trying www.aitpomaha.com buying new equipment are being questioned. to buy a new piece of equipment midstream. • Use more than one vendor for different • • • • • Saving money and resources goes beyond “For instance, if you know you are going areas of infrastructure spend to avoid lock-in ISSA Upstate South Carolina July 16 focusing on the initial acquisition cost, how- to upgrade your Oracle database or SAP and maximize ongoing negotiation leverage. NuVox ever. It’s no longer simply about getting the app installation, look at deploying it on a • Wherever possible, schedule major software 301 N. Main St., Suite 5000 best price. A strategic approach to buying new piece of hardware at the same time and projects to coincide with hardware refresh Greensville, S.C. new equipment can drive long-term savings save the grief of having two different www.upstate-issa.org cycles. Combining projects in this manner within IT and, just as importantly, through- upgrades to be done,” says Gold. “This can • • • • • can minimize disruption and maximize VMware Vsphere: Fast Track out the organization it serves. Keep the fol- save a lot of time and labor and minimize project management economies of scale. July 19, 8 a.m. lowing tips in mind before finalizing any lost productivity.” Platform Labs acquisition deals for new technology. 1275 Kinnear Road Avoid Single-Vendor Strategies efficient infrastructure. Loyola University Columbus, Ohio Sticking with one vendor can Chicago, which used a new data center www.platformlab.org leave IT buyers with fewer choic- build-out in 2007 as the basis for initiating a • • • • • AITP Southwest Missouri es—and a weakened negotiating campus virtualization project, has been July 20 position. “This usually costs com- reaping significant operational savings ever Springfield, Mo. panies more than at least having a since. CIO Susan Malisch says Loyola has aitpspringfield.org potential bidding process from virtualized 60% of its servers so far, and for • • • • • ISSA St. Louis Chapter more than one vendor,” says those devices, the university is reaping a July 20 Gold. “This is not always pos- 70% reduction in server hardware costs. St. Louis, Mo. sible, but it is still a preferred Malisch expects similar benefits as the stl.issa.org approach to having a single-ven- university replaces PCs with thin clients. • • • • • dor shop where you have no “One additional benefit of virtualization Oklahoma City AITP Chapter July 20 leverage on costs or terms.” and thin clients is the expanded tech refresh Oklahoma City, Okla. Pat Furey, senior category man- cycle,” says Malisch, who adds that the uni- www.aitp.org/organization/chapters ager for Ariba (www.ariba.com), versity anticipates extending its current /chapterhome.jsp?chapter=40 suggests focusing negotiations on refresh cycle. Disaster recovery and busi- • • • • • different layers of the channel. ness continuity can also benefit from this AFCOM Central Ohio July 21 “By negotiating directly with change in acquisition strategy thanks to Columbus, Ohio OEMs for hardware, you can get reduced hardware requirements at the www.afcomcentralohio.org closer to the source of supply and recovery site and simplified failover needs. • • • • • shave significant costs,” says Fur- ISSA Des Moines Factor Equipment Disposal ey. “VARs will command a high- July 26 Into Acquisition Plan 3920 SW Camden Circle er margin, so limit the purchases Ankeny, Iowa there to additional services and As much as you simply want to get rid of www.issa-desmoines.org peripherals they specialize in.” the old to make room for the new, don’t • • • • • Furey also recommends committing to ignore the inherent value in seemingly obso- ISSA Inland Empire Forget About Acquisition Cost multiyear contracts with established long- lete equipment. Cliffie McKay, director of July 27, 11:30 a.m. Coco’s Restaurant and Bakery Up-front capital investment often repre- term price management strategies built-in. operations for DMD Systems Recovery 60 West Foothill Blvd. sents a small fraction of the total cost of (www.dmdsystems.com), says asset man- Don’t Ignore Peripherals Upland, Calif. ownership. Although TCO has become a far agement companies can help IT planners ie.issa.org more pervasive basis for acquisition plan- Although the focus is typically on big- recover significant remaining value from • • • • • ning over the past decade, the tumultu- ticket equipment, peripherals can form the existing equipment and set the stage for oth- ISSA Baltimore July 28, 4:30 p.m. ous economy, spiralling energy costs, and a core of a stronger negotiation strategy. ers to derive value from used equipment. Sparta Inc. growing realization of the previously “When shopping for peripherals, make “An asset management company can pro- 7110 Samuel Morse Drive, Suite 200 unmonitored soft costs of IT are reinforcing sure to tie the purchases to other IT hard- vide you with a very good idea of any costs Columbia, Md. its importance. ware and off-the-shelf software to get the that may be incurred as well as the ‘reuse’ www.issa-balt.org “Most companies focus on getting the very best deals,” says Furey. “And don’t get value associated with your IT equipment,” • • • • • AITP California Southland lowest cost on equipment when they should into an open-ended situation with VARs. It’s says McKay. “Typically, equipment that is July 28 be focusing on the lowest TCO,” says Jack critical to define the services VARs will pro- on a three- to four-year cycle offers the www.aitpcalsouthland.org Gold, president and principal analyst of vide before you start to negotiate on price.” highest return for many companies.” J.Gold Associates. “That means getting Incorporating reuse into the acquisition - AUGUST - Consider Going Virtual & Thin more reliable equipment, even if it costs a plan does more than add to the bottom line, AFCOM Dallas/Fort Worth Aug. 10 bit more.” Instead of replacing conventional servers says McKay, who cites reports that so- Dallas, Texas Gold says some vendors will even throw and workstations with updated servers and called second use of a 4-year-old computer www.dfwafcom.org in a maintenance contract to sweeten the workstations, use hardware renewal as an for an additional four years can be as much deal. “This can offer substantial lifetime opportunity to question the architecture as 20 times more efficient than building a AFCOM St. Louis “Gateway” Chapter cost savings to the end user,” he adds. in the first place and plan a move to more new machine. P Aug. 10 Schneider Electric Technology Center Buy For Tomorrow’s Needs, Not Today’s 807 Corporate Centre Drive Top Cost-Cutting Tip: O’Fallon, Mo. Companies considering keeping equip- www.afcom.com/afcomnew/stlouis.html ment for more than three years should Take Advantage Of Ongoing Market Turmoil consider buying more than they think AITP Garden State Aug. 10 they’ll need. The still-troubled economy need not be a bad thing. In any down market, vendors are often more Jim Johnston’s Steakhouse “This is important because many compa- willing to negotiate savings that would simply be unimaginable during better times. 58 Eisenhower Parkway Mountain Plaza nies only buy what they currently need and Roseland, N.J. “Tight capital markets and increased competition among hardware sellers is good news for buyers find in a couple of years they have out- tech.groups.yahoo.com/group in the data center space,” says Pat Furey, senior category manager for Ariba (www.ariba.com). grown a perfectly good piece of equip- /aitpgardenstatechapter “By keeping an eye on the market and seizing on sourcing opportunities, hardware buyers can ment,” says Gold, who also recommends upgrade their systems’ performance while keeping costs in line.” buying equipment that can be upgraded to

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