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P.O. Box 85518 Lincoln, NE 68501-5518 CHANGE SERVICE REQUESTED June 5, 2009 Volume 31 Number 16 www.processor.com Products, News & Information Data Centers Can Trust. Since 1979 In This Issue... Eye On Storage COVER FOCUS Top Data Center Technologies We bring you up-to-date on some of the newest In The Data Center technologies and trends related to data center storage, power, cooling, and networking. Eye On Storage In The Data Center..............................1 New Trends In The Power Space..................................7 Keeping Things Cool In A Rack-Dense World ..............8 Up-&-Coming Networking Technologies........................9 An Inside Look At The Technologies Key Points & Trends Stirring The Storage Industry Data Center Best Practices (cid:127) Data reduction technologies are more What can you do to by Christian Perry attractive than ever as data centers look to cut back on costs, but these methods are improve your data (cid:127) (cid:127) (cid:127) center when it UNLIKE OTHER technol- just beginning to make a presence in the comes to backup, ogy landscapes that hold online storage world. overall design, air their shapes with all the (cid:127) Security and the ability to store files for the management issues, consistency of a jelly- long haul will continue to be top-of-mind for and supporting fish, the storage market IT professionals at health and government telecommuting takes its sweet time in institutions, where regulations rule the day. employees? Find introducing technologies out starting on and trends. This can lead page 24. to complacency among research from HP, 56% of data center managers, technology executives say who might not give a that storage consolidation TECH & TRENDS second thought to their will be a high priority to be ■Many small to midsized enterprises are turning to the storage environments— considered for implementa- cloudfor at least a portion of their computing needs, but after all, if everything’s tion this year. According to some do not know where to start when choosing the best working fine, why make the report, investments such cloud provider for their business needs................page 1 changes? However, a as this are expected to result closer inspection of the in cost reduction, increased ■Slashing costs remains first and foremost on the storage industry reveals efficiency, and a strong con- minds of IT admins, but it is hard to forget about an ecosystem teeming tribution to the company’s security. As admins know all too well, cost savings with change within exist- strategic goals. don’t mean much when weighed against the collateral ing technologies, and “The architecture of storage damage and legal liability a major security breach much of that change can hasn’t changed in 50 years can cause ..............................................................page 32 represent real value to in terms of storing full copies ■Amid the feature discovery and dreams of markedly data centers. of data,” says Chris Glad- improving an IT environment, the task of evaluating the A prevailing impetus win, CEO of Cleversafe (www release candidate for any operating systementails for change today is the struggling econo- professionals to consider new methods .clever safe.com). “However, we are in the plenty of work and analysis................................page 33 my, which is forcing data center and IT for handling data. According to recent Go to Page 6 ■Some of the most time-consuming help desk issues are avoidable with some common sense. Here are a What Shape Is Your Cloud? few tips to help IT managersimprove help desk efficiencies........................................................page 35 ■The constant sleep/wake cycle of servers wastes tremendous amounts of energy and has spurred University of Michigan researchers to seek more efficient methods for Choose The Right Cloud Provider Key Points saving powerduring idle server time................page 36 For Your Enterprise (cid:127) When choosing a cloud provider, start with NEWS the services that you are looking to fulfill by Chris A. MacKinnon ■Xerox CEO and Chairman of the Board Anne Cloud Reasons and the reasons you are looking to out- (cid:127) (cid:127) (cid:127) Mulcahy will be passing one of her hats to someone else source in the first place. Do some research ACCORDING TO INDUSTRY EXPERTS, the Josh Roebuck, sales and marketing come July 1..........................................................page 3 on the services you need so you can buy “cloud” hanging around the enterprise isn’t associate at Joyent (www.joyent.com), them on your terms. ■The Beta version of Windows 7 Ultimate will expire going away anytime soon. Many small to says SMEs are turning to cloud providers Aug. 1 but, starting July 1, “bi-hourly shutdowns” will turn midsized enterprises are turning to the for their computing needs for many rea- (cid:127) Make sure that the cloud platform you off users’ PCs every two hours ............................page 3 cloud for at least a portion of their comput- sons. Roebuck notes, “It’s better, cheaper, choose does not require you to configure ing needs, but some do not know where and faster. First of all, there are no long- your applications so that they only work on ■The economy has forced many IT managers to stop to start when choosing the best cloud term contracts. And the cloud allows you that platform. PC projects, but a new study from Gartner indicates that provider for their business needs. It’s not to focus on your core business, not run- most managers have chosen to postpone or scale back, (cid:127) Look for clouds that provide access to uncommon for an enterprise to purchase a ning a data center, and also allows you rather than cancel, the projects............................page 3 world-class IT infrastructure that you can product based on a company’s reputation, to test ideas and bring ideas to market purchase in small, inexpensive, bite-sized ■Intel will push back the release of its next-generation but because cloud computing is a new more easily, quickly, and with less sunk pieces, rather than having to settle for sec- Itanium processor until the first quarter of 2010....page 3 solution, cloud providers do not have long costs.” Roebuck says the cloud also offers ond-class infrastructure because it makes track records; thus, there is no way to tell a more energy-efficient approach to economic sense. if a provider will deliver. We talked with computing and matters to your “green The Processor.com home page is frequently updated with industry experts to come up with tips and bottom line.” few words why SMEs are turning to the new articles and hardware news to help you keep current. advice that data center and IT managers Rob Lovell, CEO of ThinkGrid (www cloud: “Cost (it is much cheaper per user Visit www.processor.com today. can use to pick a cloud provider. .thinkgrid.co.uk), says he can describe in a Go to Page 6 Page 2 Processor.com June 5, 2009 Subscribe Today/Address Change Form For address change, fill out form below with new information and mail or fax. PLEASE PRINT What type of subscription request is this? ■■ New ■■ Renewal ■■ Cancel © Copyright 2009 Sandhills Publishing Company. Phone: ( ______ )________________________________ Fax: ( ______ ) __________________________________________ All rights reserved. Contact Name:__________________________________________________________________________________________ Company Name: ________________________________________________________________________________________ Subscriptions Address: ______________________________________________________________________________________________ Mail Form To: P.O. Box 85518 (cid:127) Lincoln, NE 68501-5518 Overnight Delivery: 120 West Harvest Drive (cid:127) Lincoln, NE 68521 City: ___________________________________________ State: ________ Postal Code:______________________________ (800) 819-9014 | LOCAL: (402) 479-2132 | FAX: (402) 479-2193 Country: ______________________________________________________________________________________________ Advertising & Reprints Email: ________________________________________ Web Address:____________________________________________ (800) 247-4880 | (402) 479-2141 | FAX: (402) 479-2193 1. What is the size of your company 3. What is your annual computer hardware/ Editorial Staff (how many employees)? software purchasing budget? [email protected] ■■ Less than 10 ■■ 200 to 499 ■■ $0 to $9,999 ■■ $100,000 to $249,999 (800) 544-1264 ■■ 10 to 99 ■■ 500 to 999 ■■ $10,000 to $24,999 ■■ $250,000 to $499,999 ■■ 100 to 199 ■■ 1,000+ ■■ $25,000 to $49,999 ■■ $500,000 to $999,000 ■■ $50,000 to $99,999 ■■ $1,000,000+ Do you have a new product that data center/IT managers would be interested in learning about? Call (800) 544-1264 2. How often do you purchase computer or email [email protected]. hardware/software? ■■ Weekly ■■ Quarterly ■■ Bi-weekly ■■ Annually ■■ Monthly ■■ No Involvement www.Processor.com Also In This Issue... News TECH & TRENDS ❙ easier to secure. According to the survey, Linux a cap-and-trade method aimed at reducing Office 2000 Support To End ■With students of all agesrequiring access to com- is also viewed as being more flexible and requir- greenhouse gas emissions in which heavy pol- puter resources, there’s a fine line between providing Users of the old Office 2000 suite have less ing less support and administration. More than luters could buy and sell pollution allowances enough access to learn and too much access—such that than two months of security updates left before half of the survey respondents say obstacles to from other companies. Also included is a pro- a student could actually hack into a network and cause Microsoft discontinues support for the software deploying Linux include internal politics, user gram that offers consumers a credit for buying damage...............................................................page 37 on July 14, after which the company will cease resistance, and the lack of compatible software cars that are more fuel-efficient and the creation to issue fixes in an attempt to migrate users to for Linux. About 90% of the 1,275 IT profession- of a “clean energy bank” designed to help fund ■As hardware costs plummet and management soft- a newer version of Office. Microsoft’s support als surveyed had first-hand experience rolling the development of new energy technologies. ware matures, personal portable security devices policy for business software, including Office, is out Linux at a company. The carbon emissions cap, meanwhile, is aimed could change the mobile security landscape......page 38 to deliver mainstream support for five years ❙ at cutting emissions by 17% below 2005 levels Salesforce.com and then move to a more limit- by 2020 and 83% by 2050. A mandate aimed at TIPS & HOW TO Announces Strong ed support for five years, offer- forcing utilities to acquire 6% of their electricity Q1 Numbers ■Whether they monitor disk speed, tune storage ing security updates for all 10 from renewable resources by 2012 and 20% by arrays, or upgrade equipment, data centers should look years. Office 2000 was launched Enterprise cloud com- 2020 is also included in the bill, which was spon- for ways to maximize data tape performance..page 28 in June 1999. Microsoft’s Office puting company sored by Rep. Henry Waxman (Dem., Calif.) and Update site will also be eliminated Salesforce.com Rep. Edward Markey (Dem., Mass.). ■With so many worms, Trojans, and viruses, it can be at the end of July. A new Microsoft announced record ❙ tricky to separate the benign from the malignant, but AT&T Top Smartphone Provider, Update site will appear starting in revenue, earnings there are several ways to assess threatsand keep Report Shows August for all Office-related patches per share, and cash them in check......................................................page 28 and fixes. The Office Inventory Tool, flow numbers for the According to a report by comScore, AT&T has ■If your enterprise hasrecently upgraded the desktop an enterprise remote management tool, first quarter of its fiscal 2010. twice as many smartphone users as other net- or notebook computers employees use, you’re likely left is also getting dumped in favor of Despite “a tough IT spending environment,” works. comScore’s mobile research unit, figuring out what to do with the no-longer-needed sys- Windows Server Update Services. Salesforce.com added a “first quarter record” M:Metrics, found that AT&T had 11.8 million tems. Regardless of whether you’re donating or dispos- ❙ of 3,900 new customers, bringing its total cus- smartphone customers in March; Verizon Study Shows Business Linux Adoption ing of the old systems, there are some steps you need to tomers to more than 59,000, says Marc Wireless-Alltel followed with 5.1 million smart- take to properly decommission them..............page 30 The majority of companies that use Linux install Benioff, Salesforce.com chairman and CEO. phone customers, with Sprint (4 million) and T- it on the machines of just one-fifth of their em- The company reported $304.9 million in total Mobile (3.7 million) coming in third and fourth ■System administrators and privileged users have the ployees, according to a survey by UK-based revenue for the quarter, a 23% increase from place, respectively. AT&T defines a smartphone knowledge and access to commit malicious inside analyst firm Freeform Dynamics, but 20% of the Q1 fiscal 2009 and a 5% quarter-over-quarter as a device that has a QWERTY keyboard and attacks or compromise security. When data centers lack firms that have adopted Linux say they have increase. Net income increased to $18.4 million an open operating system. AT&T says about methods to prevent and detect these problems, insider rolled out the open-source OS to 80% or more for the quarter, up from about $9.55 million a 32% of its customers who purchase a service on attackscan cost enterprises millions of dollars and vio- of their employees. IBM, a supporter of Linux, year ago. For Q2, Salesforce.com projects rev- a monthly plan use these “integrated devices;” late regulatory requirements ..............................page 30 sponsored the survey of businesses that have enue will be between $312 and $313 million. the carrier serves 78 million wireless customers. deployed Linux. The survey found that power- For all fiscal 2010, the company projects rev- ❙ COMPANIES Man Pleads Guilty To Computer Fraud using office workers were least likely to run enue will total $1.25 to $1.27 billion. ■Rhode Island-based AVTECH Software is a leading Linux, followed by mobile professionals and cre- ❙ A 23-year-old man from Plumas Lake, Calif., Clean Energy Act Passes manufacturer of environmental monitoring solutions ative users such as graphic designers. Devel- pleaded guilty to computer fraud for a scam that U.S. House Committee tailored toward computer room and facilities operations opers and IT professionals are much more likely took place between November 2007 and May of any size..........................................................page 39 to accept and adopt Linux, followed by general The U.S. House of Representatives’ Energy and 2008. Michael Largent wrote a script that alleg- office workers. About 70% of those deploying Commerce Committee passed The American edly opened more than 58,000 unauthorized ■Simplex Isolation Systems designs and manufactures Linux inside enterprises say it costs less, and Clean Energy and Security Act of 2009 on a 33- brokerage accounts to steal the micro-deposits, cleanroom components, isolation curtains, and other more than half say that’s because Linux PCs are 25 vote. If passed into law, the bill would instigate usually between 1 cent and $2, that companies elements companies use to create and deploy special- issue to verify user accounts. Prosecutors say ized-environment areas......................................page 39 Largent acquired more than $50,000 through the WATCH THE ■Recycle Your Media has been working to keep e- This information provides a quick glimpse of current and historical stock scam and used fake identities when opening the STOCKS waste out of the environment since prices and trends for 14 major companies in the technology market. accounts, including some modeled after cartoon 2005. The company buys tapes characters. Largent will be sentenced Aug. 13 from those who are done with them, and faces up to five years in federal prison. inspects and refurbishes them, and % change from ❙ Company Symbol Year Ago May 14 $ May 27 $ previous issue Intellectual Property Bill Earns Support resells them to those who want tape AMD AMD $6.88 $4.24 $4.71 ▲11.08% at a discount........................page 42 To better enforce requirements that protect intel- CA CA $26.54 $18.27 $16.75 ▼8.32% lectual property, the U.S. Chamber of Commerce Cisco Systems CSCO $26.72 $18.09 $18.22 ▲0.72% PRODUCTS is supporting a bill that would supply more Dell DELL $23.06 $10.93 $11.12 ▲1.74% resources to the U.S. State Department for the ■Accordance USA specializes inRAID appliances Google GOOG $585.80 $387.50 $405.56 ▲4.66% training and enforcement of intellectual property that provide users with an easy-to-use backup solution HP HPQ $47.06 $34.93 $34.33 ▼1.72% efforts in foreign countries. The bill, titled H.R. for computers and workstations..........................page 20 IBM IBM $129.43 $101.05 $102.93 ▲1.86% 2410, or the Foreign Relations Authorization Act ■FaxCore is heavily dependenton its email for commu- Intel INTC $23.18 $15.54 $15.46 ▼0.51% for FY 2010-2011, was introduced by House McAfee MFE $36.25 $38.03 $38.63 ▲1.58% nication and business transactions, including contracts Foreign Affairs Committee Chairman Howard and vendor agreements. That’s why it relies on MXsense Microsoft MSFT $28.32 $20.06 $20.13 ▲0.35% Berman. It would authorize 10 intellectual prop- for email backup and archival..........................page 22 Oracle ORCL $22.84 $18.46 $18.99 ▲2.87% erty diplomatic specialists to work in U.S. em- Red Hat Software RHT $24.36 $18.12 $19.74 ▲8.94% bassies and diplomatic missions. Intellectual Sun Microsystems JAVA $12.95 $9 $9.06 ▲0.67% property theft results in $500 billion to $600 bil- The Processor.com home page is frequently updated with Symantec SYMC $21.73 $14.90 $14.80 ▼0.67% lion of losses in annual worldwide revenue, the new articles and hardware news to help you keep current. World Customs Organization reports. NOTE: This information is meant for reference only and should not be used as a basis for buy/sell decisions. Visit www.processor.com today. June 5, 2009 Processor.com Page 3 News UpcomingITEvents Are you looking to learn more about data center ❙ another patent dispute. Microsoft says it is “dis- ❙ New DVD Technology In The Works Former EMC Exec Can Work At HP or IT topics? Network with some of your peers? appointed by the jury’s verdict” and will appeal. Consider joining a group of data center A new DVD technology is being tested at the ❙ A Massachusetts court has ruled that David professionals. If you have an event you’d like Xerox To Get New CEO Swinburne University of Technology in Mel- Donatelli, former president of EMC’s storage listed, please send an email to bourne, Australia. The new technology could Xerox CEO and Chairman of the Board Anne division, can work for HP, but he has to stay [email protected]. someday allow a disc’s capacity to reach up to Mulcahy will be passing one of her hats to away from storage technology development 10,000 times more than the current standard of someone else come July 1. Current Xerox because of a noncompete clause that forces - JUNE - 4.7GB. Called Multiplexed Optical Recording, President Ursula Burns will be taking over him to keep away from that area for a year. Upstate New York Oracle Users Group the technology can create a “fifth dimension” Mulcahy’s duties as CEO. Mulcahy, a 33-year Donatelli left the position at EMC in April to June 5, 8 a.m. and eventually store up to 4.6TB of data on a veteran of the company, will continue her role become an executive vice president for enter- Buffalo State College, Butler Library 210 1300 Elmwood Ave. single disc. Current discs have three dimen- prise servers, storage, and networking at HP. Buffalo, N.Y. sions. The research team working on the pro- EMC filed a suit against Donatelli in April after www.unyoug.com ject says the technique may be able to place Donatelli tried to get a court order negating the (cid:127) (cid:127) (cid:127) (cid:127) (cid:127) up to 10TB of storage on a single disc. One employee agreement that states he cannot AFCOM Central Ohio concern with the new technology, researchers work for a competitor for 12 months after leav- June 10, 11:30 a.m. OSU Medical Center say, is the lack of a recording medium that as chairman, a post she has held since the ing EMC. 410 W. 10th Ave. could perform fast enough to write such large beginning of 2002. Her stint as CEO began in ❙ White House To Get Columbus, Ohio amounts of data. late summer 2001. Burns, who has logged 29 www.afcomcentralohio.org Cybersecurity Directorate ❙ years with Xerox, took over the role of presi- (cid:127) (cid:127) (cid:127) (cid:127) (cid:127) Yahoo! Readies dent in spring 2007. The White House will establish a new direc- AITP-Central Idaho Beijing Research Center June 10, 11:45 a.m. ❙ torate or position inside the executive branch Windows 7 Beta To Expire Owyhee Plaza Hotel Yahoo! reportedly has already built a new glob- designated to handle cybersecurity. President 1109 Main St. al research and development center in Beijing The Beta version of Windows 7 Ultimate will Barack Obama made the announcement, say- Boise, Idaho and will be officially announcing the new center expire Aug. 1, but, starting July 1, “bi-hourly ing the new position would fall under the direc- www.boisestate.edu/dpma/dpmaci/centida.html this month. The new center is expected to shutdowns” will turn off users’ PCs every two tion of the National Security Advisor. As part of (cid:127) (cid:127) (cid:127) (cid:127) (cid:127) Portland Area Computer Measurement Group focus on creating products and platforms for hours. As of Aug. 1, a “this copy of Windows is a new group of advisers called the National June 10, 8:30 a.m. Yahoo! users worldwide. China-based Alibaba not genuine” message will replace the Desktop Security Staff (consisting of international and Con-way Inc. Group, which operates Yahoo! in China, will wallpaper, and the installation will be declared homeland security staff), the cybersecurity 2055 NW Savier St. have no stake in the new R&D facility. Yahoo! “non-genuine,” according to The Windows directorate would be in charge of protecting the Portland, Ore. owns about 39% of Alibaba. Blog. However, the Release Candidate edition government from intrusions into systems such regions.cmg.org/regions/pacmg (cid:127) (cid:127) (cid:127) (cid:127) (cid:127) ❙ of Windows 7 Ultimate will continue to be freely as the power grid. Report Says GPS Could Fail; AITP Washington D.C. Air Force Disagrees available to registered users for use until June ❙ Intel Again Delays Itanium Chip June 11, 6:30 p.m. 1, 2010. Windows 7 RC’s bi-hourly shutdown Alfio’s Restaurant The United States Air Force, which is responsible period will begin March 1 of next year. Intel will push back the release of its next-gen- 4515 Willard Ave. for global positioning system acquisition, has fall- ❙ eration Itanium processor until the first quarter Chevy Chase, Md. Microsoft Cancels EU IE Hearing aitpwashdc.ning.com en behind on its efforts to modernize the system. of 2010. Code-named Tukwila, the processor (cid:127) (cid:127) (cid:127) (cid:127) (cid:127) As a result, some military operations and civilian Microsoft canceled a hearing set for early June will continue to go through architectural en- ISSA Northeast Ohio users could experience service disruptions as in which it planned to respond to European hancements through the rest of the year; this June 11, 8 a.m. early as next year, according to a report from the Union antitrust charges. In January, the decision reflects the history of Tukwila, which Corporate College East GAO (General Accounting Office). The Air Force, European Union’s Competition Commission has been marked by multiple delays. Intel’s 4400 Richmond Road Warrensville Heights, Ohio however, says the system likely won’t fail but charged that Microsoft has an unfair distribu- Tukwila chip was originally discussed in late neoissa.org could experience deteriorations in service. In its tion advantage because it bundles the Internet 2003. The advanced chips are 64-bit quad-core (cid:127) (cid:127) (cid:127) (cid:127) (cid:127) report, the GAO says several factors contributed Explorer browser with its Windows operating for high-uptime servers and are ideal for main- AITP Pittsburgh to the potential problems, including cost overruns system. The canceled hearing coincided with a frame-based server applications. Intel will pro- June 15, 6 p.m. and schedule delays with the Air Force’s efforts worldwide antitrust conference in Zurich, duce Tukwila chips with a 65nm process, Sokol Club-Southside 2912 E. Carson St., Pittsburgh, Pa. to successfully build new GPS satellites. The Switzerland, which was expected to draw although the company also uses a 45nm www.aitp-pgh.org launch of the first new satellite under the current European antitrust regulators who are involved process and is scheduled to upgrade to a (cid:127) (cid:127) (cid:127) (cid:127) (cid:127) program has cost about $870 million more than in Microsoft’s case. Microsoft said the schedul- 32nm process late this year. AITP Southwest Missouri expected and isn’t expected to launch until ing conflict would have prevented some regula- ❙ June 16 IT Workforce Decreases Again November—three years later than planned. tors from attending its hearing and decided to Springfield, Mo. aitpspringfield.org Older satellites are expected to start failing next back out. Without the hearing, the commission Although tech employment hit its peak in (cid:127) (cid:127) (cid:127) (cid:127) (cid:127) year but, the GAO report says, there are mea- will reach its decision based on written state- November 2008 at 4.058 million, at the end of Oklahoma City AITP Chapter sures the Air Force and others can take to mini- ments from Microsoft and its rivals. April, it dropped to 3.87 million, according to the June 16 mize potential problems. ❙ latest figures from the TechServe Alliance and Oklahoma City, Okla. ❙ IT Managers Prefer the National Association of Computer Consultant www.aitp.org/organization/chapters Smartphone To Postpone Projects /chapterhome.jsp?chapter=40 Businesses. IT employment is down more than Sales Continue (cid:127) (cid:127) (cid:127) (cid:127) (cid:127) The economy has forced many IT managers 2.5% from a year ago. The steady decline of IT ISSA Blue Ridge Growth to stop PC projects, but a new study from workers in the United States has been the result June 17, 6 p.m. Although worldwide Gartner indicates that most managers have of major technological enterprises cutting thou- USCG Operations Systems Center mobile phone sales chosen to postpone or scale back, rather sands of positions, including HP’s recent deci- 408 Coast Guard Drive Kearneysville, W.Va. were down 8.6% year- than cancel, the projects. Only 12% of sion to lay off 6,000 employees. It’s expected www.issa-blueridge.org over-year in the first quar- those surveyed say they have canceled that the decline will continue through the end of (cid:127) (cid:127) (cid:127) (cid:127) (cid:127) ter, sales of smartphones a planned project, and 48% say some this year, but IT recruiters remain positive about ISSA Oklahoma City were up 12.7% during the projects will be deployed this year as the future of IT-related occupations. June 17 same time period, according to planned. Of the respondents, 475 ❙ Spaghetti Warehouse, 101 E. Sheridan Ave. VMware To Buy Stake In Terremark Oklahoma City, Okla. Gartner. Smartphone sales were IT decision makers for enter- www.issa-okc.org accounted for 13.5% of all mobile prises with 1,000 or more employees. The VMware and service provider Terremark have (cid:127) (cid:127) (cid:127) (cid:127) (cid:127) devices sold during the first quarter, study found that 43% of respondents expect to agreed to a deal in which VMware will purchase AITP Omaha up more than 2% from a year ago. Much of the see a spending decrease in client computing a 5% share in the colocation and managed June 18, 5:30 p.m. growth was driven by touchscreen products, hardware this year compared to 2008. Gartner infrastructure services company. Details of the Seraph Corp. Omaha, Neb. says Roberta Cozza, Gartner principal analyst. says that “technology and service providers purchase include 4 million shares of Terremark www.aitpomaha.org Nokia led with a 41.2% share of the market should ensure that they are ready for the at $5 per share, for a total investment of $20 (cid:127) (cid:127) (cid:127) (cid:127) (cid:127) (down from 45.1% a year ago), followed by recovery, when and where it happens.” million. The two companies have worked AITP Tarheel RIM with 19.9% and Apple with 10.8%. Both ❙ together for years, with Terremark using June 18, 6 p.m. RIM and Apple posted significant gains in mar- New Memory Technology Introduced VMware technology in its service offerings. Foothill Brewery, 638 W. 4th St. Winston-Salem, N.C. ket share over the past year. Unity Semiconductor has developed a new ❙ Mac Clone Maker www.aitp.org ❙ Microsoft Loses Patent Case type of nonvolatile memory set to be a succes- Files For Bankruptcy (cid:127) (cid:127) (cid:127) (cid:127) (cid:127) sor to NAND flash. The CMOx memory adds Gartner IT Infrastructure, Management, and Following a trial in Texas, Microsoft has been conductive metal oxides into the semiconductor Psystar, a startup company that makes clones Operations Summit ordered to pay $200 million to a Toronto soft- process that allow for ionic motion. CMOx is of Mac computers that run OS X, has filed for June 23-25 Gaylord Palms Resort and Convention Center ware company because of patent irregularities capable of being scaled below 20nm with a vol- bankruptcy. Apple has been in litigation with Orlando, Fla. involving a number of its software products. The umetric density better than four-bits-per-cell Psystar over copyright infringement claims. Gartner.com/us/iom case was originally filed by I4i in March 2007, NAND. It uses less than 1 microamp of write Psystar has filed countersuits alleging antitrust The intent of the Gartner IT Infrastructure, stating that Microsoft had infringed on I4i’s current per cell and has 10 times the write per- violations and other potential violations, but Operations & Management Summit is to assist patented technology for handling documents formance of NAND. Compared to NAND, it thus far has been unsuccessful in the court- IT infrastructure and operations leaders in deliv- ering superior operations while they contribute to (U.S. Patent No. 5,787,499) in products such as offers better endurance and costs less. Unity room. With the bankruptcy filing, Psystar has business advantage. Attendees at the confer- Microsoft Word 2003, Word 2007, Windows says pilot production of a 64Gb model should effectively given up its legal fight and may alle- ence will be empowered to make the everyday, Vista, and .NET Framework. Earlier this year, begin in the second half of next year, with vol- viate or at least lessen the financial responsibil- critical decisions to succeed in both the tactical Microsoft had to pay Uniloc $388 million in ume production in the second quarter of 2011. ities it owes to Apple. and strategic aspects of the job. Page 4 Processor.com June 5, 2009 P S RO D U C T P OT L I G H T A Look At The Market No matter how robust your data center’s architecture, there’s no getting around the fact that servers and network gear are inherently fragile devices. Too much heat or moisture, too little ventilation, and power fluctuations can cost your organization expensive downtime. For Environmental Environmental monitoring equipment can watch your data center’s critical temperature and other readings and alert IT personnel when things get out of spec. It can also ensure quicker response time Monitoring Equipment when a leaky pipe or a fire threatens your servers. Whatever your business, environmental monitoring gear offers peace of mind. Aperture Applied Math AVTECH VISTA Modeling CoolSim Room Alert 26W $50,000 and up Less than $7,500/year and up $1,095 Best For: Data centers with a need for holistic central man- Best For: Data centers looking to offload computational Best For:Environmental monitoring in remote and hard-to- agement, planning, and automation from a single suite of requirements for airflow modeling cable spots, including subfloors, cabinets, and air vents software ■ Computer modeling of airflow and thermal efficiency ■ Longtime environmental monitoring firm AVTECH puts its ■ Aperture VISTA is a modular service management within a data center can take a hefty amount of process- more than two decades of experience to work in the Room suite that can provide a bird’s-eye view of everything ing power, not to mention a potentially complex local Alert 26W. This high-value, expandable device comes with important to the configuration, capacity, and operation of installation. Applied Math Modeling’s CoolSim takes the various built-in and external sensors for humidity, tempera- a data center. VISTA’s Infrastructure Monitoring module hassle out of the equation with a SaaS yearly subscrip- ture, and power, as well as flooding and room entry. Addition- offers real-time status updates of physical conditions tion offering. Locally modeled jobs are securely transmit- al sensors are available for smoke, airflow, motion, sound, within the center. The browser-based module affords ted to Applied Math Modeling’s HPC cluster, where light, dry contacts, and even panic buttons. The Room Alert admins an overview of critical environmental variables reports are generated in easy-to-understand HTML form. 26W can aggregate data from sensors in multiple locations such as temperature and humidity. It includes an alarm CoolSim’s operation is highly automated, resulting in a over secure, ZigBee-compatible wireless links with a range of dashboard and alerting capabilities. Taken together with streamlined analysis and modeling procedure as often as up to a mile. With additional AVTECH equipment, it can moni- the myriad input from VISTA’s other components, the the need strikes. With tiers of service for data centers tor up to 60 sensors. The Room Alert 26W’s purchase price Infrastructure Monitoring module can help you optimize with light to heavy usage requirements, there’s a CoolSim includes licenses for AVTECH’s Device ManageR and PageR cooling, power efficiency, and ROI. plan for any organization. Enterprise software. These browser-accessible applications provide access to settings and a range of alerts. The Room (800) 346-6828 (cid:127) www.aperture.com (603) 369-3793 (cid:127) www.koolsim.com Alert 26W stands out from its rivals with an integrated UPS and wireless sensor hub, a replacement guarantee with free shipping worldwide, and unlimited maintenance and update support with extensive coverage. (888) 220-6700 (cid:127) www.avtech.com Emerson Network Power Netreo OmniCenter Network Technologies Liebert vEM-14 DataCenter Dashboard ENVIROMUX-SEMS-16 $1,503.75 $10,000 (approximate) $1,250 Best For:Small data centers and IT spaces Best For: An enterprise seeking to trim costs through Best For: A data center with many and varied environmen- power savings and data center efficiency tal sensors ■ The Liebert vEM-14 from Emerson Network Power aggregates digital output from virtually any sensors and ■ Netreo’s brand-new OmniCenter DataCenter ■ Network Technologies’ ENVIROMUX-SEMS-16, or devices and incorporates them into an SNMP manage- Dashboard is a clientless, agentless appliance-based Enterprise Server Environment Monitoring System, comes ment system. It comes with integrated sensors for humidi- system that gives you at-a-glance, intuitive insight into with built-in temperature, humidity, and power sensors. ty and temperature. It also has four ports for additional your data center’s temperature, power consumption, and What’s more, it can support up to 16 external sensors for sensors and can monitor door or panel entry, thermo- capacity utilization. If the system is being used inefficient- environmental factors such as liquids, intrusion, vibration, stats, UPSes, smoke detectors, air cooling systems, and ly vis a vis its capacity and power draw, you’ll be the first and motion. Its alert avenues include email, SMS (with a water detection equipment. The Liebert vEM-14 is a solid to know. With the OmniCenter DataCenter Dashboard, GSM modem), SNMP, Automatic Voice Dialer System, and management foundation for tasks such as security log- you’ll be able to more effectively plan virtualization pro- Web page updating, in addition to an audible alarm and ging and alerting you to power outages and environmen- jects. You’ll also be able to calculate savings from hypo- LEDs. The unit also has eight digital sensor inputs and four tal issues. thetical changes and determine how to best meet power digital device control ports. For even greater expandability, management goals. up to four ENVIROMUX-SEMS-16 units can interconnect (800) 543-2378 (cid:127) www.liebert.com for central management of the entire system. (866) 638-7361 (cid:127) www.netreo.com (800) 742-8324 (cid:127) www.networktechinc.com June 5, 2009 Processor.com Page 5 P S RO D U C T P OT L I G H T Compiled by Marty Sems Opengear Opengear IM4200 RLE Technologies EMD5000 Infrastructure Manager Environet $195 $1,295 Less than $10,000 and up Best For:Users of Opengear console servers Best For: A data center requiring a powerful, versatile out- Best For: Admins who want to tailor the reports of their of-band management server environmental monitoring devices to their specific needs ■ The EMD5000 is a cost-effective temperature and humid- and preferences ity sensor that connects to Opengear’s console servers ■ This console server is Opengear’s flagship product. The through CAT 5 cabling and an adapter. It also has inputs for 1U, out-of-band management device is at home in data ■ Environet software from RLE Technologies helps man- two additional sensors. Opengear sells compatible probes centers, remote offices, and colocation environments. In agers customize the way their data centers’ most critical for the detection of smoke, liquid leaks, vibration, and door addition to its environmental monitoring sensory input capa- information is presented. From a top-down view to a close- open/close. The company says that its environmental moni- bilities, it’s also able to handle other servers and virtual up of a particular sensor or device, Environet puts you in toring device management software can also accept tem- servers, PDUs, UPSes, routers, and switches. It’s available control. The software covers the usual environmental perature and humidity input from other manufacturers’ UPSes in 8-, 16-, and 48-port models. aspects of the system, as well as security, power, and and PDUs. HVAC conditions. With the scalable Environet in your data (888) 346-6853 (cid:127) www.opengear.com center’s toolbox, your IT and facilities teams will be better (888) 346-6853 (cid:127) www.opengear.com able to coordinate on changes and corrections, RLE says. It supports SNMP, digital I/O, LONworks, BACnet, and Modbus. (970) 484-6510 (cid:127) www.rletech.com Server Technology: ServersCheck IP-based Temperature@lert Sentry POPS Switched CDU Environmental Sensors USB Edition Best For:Any rack in which space is at a premium $387 and up $129.99 Best For: Server rooms and data centers with a need for Best For:Admins with a need for a simple (yet powerful) ■ Veteran data center power distribution firm Server far-flung, space-saving environmental condition probes temperature monitor Technology knows that the best form factor for rack-level environmental monitoring gear is no additional form factor at ■ Small sensor devices can fit where larger ones can’t— ■ Simple products at the right price—that’s the thrust of all. With the company’s Sentry POPS Switched CDU, you’ll that’s why ServersCheck’s environmental monitoring Temperature@lert’s offerings. In contrast to expensive get monitoring equipment built right into a top-of-the-line cabi- probes give you such flexibility in deployment. Each products with long lists of integrated features, the mission net PDU. With dual temperature and humidity probes, Server ServersCheck temperature, humidity, liquid, and power out- of the company’s USB probe is simple: to email you when Technology per-outlet power-sensing CDUs can monitor each age detector comes with its own IP address. This makes the ambient temperature exceeds the limits you set. The rack’s cool and hot sides to alert IT to sudden heat spikes each probe instantly identifiable to a central management sensor supports SNMP, SMTP authentication, XML and indicating a ventilation failure. With additional equipment and device running ServersCheck’s Monitoring Software, which text logging, and even optional shutdown of the PC. It’s a probes, the POPS can keep tabs on potential water leaks and can communicate with network management systems using Windows XP/2000/ 2003 Server/Vista device, but there’s provide door opening and closing timestamps for logging pur- SNMP and alert tech personnel via methods such as email also a $299.99 Wi-Fi version that’s suitable for Linux envi- poses. The POPS products support remote restarting, Web or SMS. ronments. And Temperature@lert’s tech support lines are access, alerting, outlet lockout, load shedding, and autorecov- staffed by the engineers behind its products, so they defi- ery when sensor readings fall back within parameters. nitely know what they’re talking about. (800) 550-2975 (cid:127) www.serverscheck.com (800) 835-1515 (cid:127) www.servertech.com (866) 524-3540 (cid:127) www.temperaturealert.com Page 6 Processor.com June 5, 2009 Eye On Storage In The Data Center ernment institutions will be security, and data centers will be seeking systems that virtualize data to an ultimately secure format Continued from Page 1 tions—deduplication is that solution. replace their storage or storage vendor to in both physical storage and transport. midst of rapid change in terms of the type of Deduplication allows businesses to retain obtain data reduction, George says. As On The Decline data we are storing, the access patterns, and data on disk for longer periods of time, so such, online storage is just now begin- the sheer quantities of data.” less time is spent searching for data. It also ning to see the early stages of data reduc- Although deduplication, storage virtual- reduces costs and capacity by reducing tion technologies making their way ization, and other technologies could Paring Down Storage duplicate data [and] enables customers to toward its realm. indeed bask in some level of limelight in Many experts point to cost-cutting as the minimize administrative overhead, reduce the coming months and years, other tech- Keep It Long, Keep It Secure thrust behind today’s biggest storage floor space, and lower energy consumption nologies are bound to lose favor in the trends, and for good reason, explains Carter by decreasing storage capacity require- Despite the down economy, healthcare data center market. One of these, says George, vice president of products for ments,” says Kyle Fitz, director of market- and government facilities are actually George, is Fibre Channel block storage. Ocarina Networks (www.ocarinanetworks ing for HP’s Storage Platforms division .com). Because data centers are being (www.hp.com). “With the current economy, customers are forced to do more with less, they’re moving According to George, one reason data toward storage efficiency and data reduc- reduction is a hot topic is the fact that looking for backup solutions that will reduce tion technologies (such as thin provision- it’s been validated in other parts of the ing, unified storage, data reduction, and data center. For example, deduplication costs and simplify storage operations— compression) as potential answers to that has become the norm for backups, with challenge. File storage vendors are leading disk-based backup targets with built-in deduplication is that solution.” the charge, with George noting that some deduplication quickly replacing tape companies have made storage efficiency methods. But although compression and - HP’s Kyle Fitz and deduplication the cornerstones of their simple deduplication have become as product and marketing campaigns, an effort commonplace as WAN optimization, that is forcing other storage vendors to fall applying this model to the online storage enjoying big growth, says George, which “[These] arrays are disproportionately in line. world is more difficult, he says, because equates to big storage growth. Coinciding expensive compared to other offerings. “With the current economy, customers the algorithms need to be focused on dif- with this growth are the demands placed Like the mainframe, they will have a are looking for backup solutions that will ferent things, and the insertion model is on these facilities by regulations and com- niche in the Fortune 500 database data reduce costs and simplify storage opera- tougher. Further, people aren’t apt to pliance to store certain files and data center, but widespread adoption is going types for long periods of time. For this to decrease. . . . The FC crowd is trying to reason, George predicts low-cost archival preserve FC by doing FCoE, but it may be Most Promising Technology: and storage platforms and data reduction too little, too late,” he says. Cloud-Based Storage will continue to gain significant traction Similarly, Gladwin says RAID is also in these markets. headed for a decline, but more for technical “There are a couple of other things that reasons. “It mathematically is reaching a Around every corner of the data center, advise caution before ditching traditional tie in,” he says. “One is object-based stores. breaking point based on 1TB drives. RAID chunks of infrastructure are being identified storage methods for cloud-based versions. Things like the cloud—Amazon S3, IBM’s 6, based on parity, cannot recover from more as candidates to move to the cloud. Some Because data resides outside of the data cen- cloud plans, and industry-specific clouds— than two simultaneous failures or two fail- technologies fare better than others in the ter (unless an internal cloud is used), organi- tend to have object interfaces. You use ures and a bit-rate error. Typical SATA dri- cloud, but storage is an appealing fit and zations must thoroughly vet vendors to en- HTTP GET and PUT to place a file in the ves have a published bit rate error of 1014, continues to carry the flag for the entire cloud sure they know where data will be stored, how object store for long-term storage. It’s a meaning once every 100,000,000,000,000 computing movement. it will be stored, what security technologies better fit than NFS or CIFS for archival bits, there will be a bit that is unrecoverable. and policies will be in place, what recovery storage, and I think you’ll see uptake for Although this failure rate seems insignifi- this kind of storage for specific markets cant, when reading 100 terabytes, it is nearly The number of storage vendors hopping on options are available, and what will happen to like healthcare and medical images.” certain there will be an unreadable bit, and if the cloud train is impressive, but experts the data if the provider goes out of business. Cleversafe’s Gladwin adds that a key this read happens to be during a rebuild, data trend for health, education, and gov- will be lost,” Gladwin says. P What Shape Is Your Cloud? Here To Stay? Continued from Page 1 need SaaS (software as a service), PaaS We asked Barry Lynn, chairman and CEO of happy customers, mostly SMEs, data center than managing in-house), reliability (these (platform as a service), or IaaS (infrastruc- 3Tera (www.3tera.com), and Rob Lovell, CEO operators, and hosting providers, we have all cloud infrastructures are huge and can pro- ture as a service)? of ThinkGrid (www.thinkgrid.co.uk), if the the proof points for the future of cloud comput- vide resilience and business continuity off Barry Lynn, chairman and CEO of 3Tera cloud is here to stay. Lynn comments, “Yes, ing as the next generation of IT and data cen- the bat), and ease (just click a button and (www.3tera.com), says if your services cloud computing is real and it’s here to stay. ter operations. Of course it will take time until it’s deployed).” have a lock-in, don’t waste your time. Lynn Cloud computing, defined as abstracting appli- it is vastly adopted.” elaborates, “Some cloud services can hold Cloud Shapes cations from their physical resources and you hostage. You get your applications on enabling dynamic scalability up and down, Lovell concludes, “It has already been around Lovell says when choosing a cloud their cloud and it can be very difficult to provider, start with the services that you are get them off if you are not happy with the vertically and horizontally, is the future of IT for a good decade or more, just under different looking to fulfill and the reasons you are service. Make sure that the cloud platform and will, over time, replace traditional IT and guises. So yes, I think outsourced ‘off-premise’ looking to outsource in the first place. you choose does not require you to config- data centers as we know them today. If you services will continue to grow as they have Lovell comments, “Cloud computing is ure your applications so that they only are talking to other vendors, they may have done. Whether cloud computing as a term really just a word for hosted services. There work on that platform. And make sure your different answers, but after three years on the sticks, I think it probably will, given the amount are a lot of providers giving away storage provider has multiple physical locations market with a real product, and with over 300 of momentum it already has.” of CPU processing power, but only a few so that if you have to, you can move are translating this into actual services. As your application.” an SME, you should do some research on Lynn says most importantly, though, for the resources you are using, while looking for managed, semimanaged, or the services you need so you can buy them look for clouds that provide access to always having enough resources available unmanaged hosting? You also need to ask on your terms.” world-class IT infrastructure that you can when you need them.” questions like: Does the provider offer soft- Asking fundamental questions can help, purchase in small, inexpensive, bite-sized ware to help manage the environment? Cloud Delivery says Roebuck. “First,” he says, “it’s impor- pieces, rather than having to settle for sec- Does the provider specialize in one particu- tant to be clear on why you are choosing ond-class infrastructure because it makes The key to making sure your cloud lar programming language, or do they have cloud hosting and what problem you ex- economic sense. He says cloud computing provider will deliver, says Lynn, is in broader experience and expertise? Are you pect it to solve or what added benefit you is not simply running your applications on the SLA (service-level agreement). He looking for long-term application hosting expect it to provide.” Roebuck says it’s someone else’s hardware. “It is the ability explains, “Ask them if they guarantee per- or running batch jobs that may need to also important to be clear on what you to encapsulate applications so that they formance and availability. Ask them what scale up for a matter of hours?” mean and understand by ‘the cloud’ or can run anywhere (on any idle, available their limitations are with regard to operat- Lovell says the key for a great cloud cloud computing. For example, do you hardware), and you only consume and pay ing systems, middleware, databases, infra- delivery is the reliability and support structure, etc. If they have many limita- around the services you are purchasing. tions, go somewhere else.” Lynn says it’s He elaborates, “It’s important to pick a “Some cloud services can hold you hostage. important to ask how easy it is to port an provider that can provide high service existing application into the cloud: “If you levels (guaranteed), 24/7 support, and You get your applications on their cloud and have to make changes to your existing code has experience in the areas you are look- to run it in the cloud, the moment you ing at. Case studies or reference cus- it can be very difficult to get them off if you decide to move out, your application will tomers are a must. I think the key thing is need to be changed again.” to read through the jargon when choosing are not happy with the service.” Roebuck says it’s important to be clear services. Understand what you need and on what kind of expertise and resources why you are doing it and get the provider - 3Tera’s Barry Lynn you have in-house and what you expect the to explain how they are going to meet cloud provider to offer. He asks, “Are you these goals.” P June 5, 2009 Processor.com Page 7 New Trends News Debate Rages In The Power Space Over Who Should Control ICANN By the late 1990s, the Internet had un- Sophisticated Equipment & Remote Management Key Points deniably become a world-changing com- Are Improving Power In The Data Center munications and commerce technology. And the United States government realized (cid:127) Many small to midsized enterprises do the need for an organization to oversee by William Van Winkle provides power distribution to a rack, but a not adequately know the level of power the Web. (cid:127) (cid:127) (cid:127) metered PDU will provide aggregate load efficiency present in their data centers; IN A TIME OF TIGHTENED BELTS, a lot of information in addition to power distribu- however, metered and switched PDUs Thus was born ICANN (the Internet Corpor- focus is put on power consumption in small tion. A switched PDU goes one step fur- can help give more granular control over ation for Assigned Names and Numbers) in to midsized enterprises. Companies are ther by providing remotely controlled indi- power output and provide monitoring data 1998. A nonprofit organization, ICANN is feeling more and more pressure to increase vidual outlets. Switched PDUs can sit at the back to admins. responsible for approving new TLDs (top- efficiency and do more with less in all end of every row, or perhaps at the UPS (cid:127) Increased monitoring and management level domains, such as .com and .net), issu- areas of operation, and power is no excep- level, and help data center managers under- through remote solutions can yield excellent ing IP addresses through its IANA (Internet tion. Here is a look at some of the technolo- stand where they have the overhead to add improvements in lowering downtime by alert- Assigned Numbers Authority), and maintain- gies and trends in the power space today. additional equipment, often without adding ing admins to outages when they happen. ing the DNS (domain name system). ICANN more power whips or conduits under the Better Accuracy raised floor. (cid:127) Generator technology is getting greener as also deals with the Internet’s protocols and With Load-Assessing PDUs companies aim to increase efficiency. security. Control From Afar The need for greater power efficiency The United States still controls the TLDs’ springs not only from controlling costs but Switched PDUs hint at another of the root server system at the heart of the also the fact that, in certain geographies, major power trends now underway: High-end PDUs that allow monitoring Internet and has authority over ICANN utilities are telling some companies they increased monitoring and remotely man- now often use three-phase power supplies through the Department of Commerce, as simply can’t supply any more power. Data aged control. “The most dominant trend I and go up to 400V power, but they remain well as over IANA through a procurement centers are forced to better manage what see right now is a need by end users, if not fairly expensive. However, Scherr says that agreement. However, the Joint Project they already have. According to Jim to manage their power remotely, at least to lower-end products better fitted to the SME Agreement between the government and Scherr, director of sales and operations at be able to monitor what their consumption market—units in the 110V, 208V, and 20A ICANN ends Sept. 30. PDUs Direct (www.pdusdirect.com), this is is and be more proactive in managing it,” range—have come down considerably. pushing some enterprises These switches not only to adopt DC power, if it’s have the ability to turn available, or low-voltage outlets on and off but also power supplies—anything contain firmware options that can lower energy for programmable power- usage but still maintain up sequencing, integrated high compute and storage temperature and humidity server density within data monitoring, and SNMP center racks. alert systems. If a com- Of course, it’s hard to puter room gets too hot, determine what your actu- for example, the system al energy usage is—and can automatically begin thus how much power to shut down equipment infrastructure is needed— based on user-defined unless it’s accurately mea- instructions. It’s about time, say some critics. In May, the sured. An increasing number European Union’s Viviane Reding, commis- “A lot of times, people of monitoring tools are sioner for information society and media, don’t even know how much coming within reach of called for the United States to relinquish power they’re drawing on SMEs. Well-designed much of its authority over ICANN. She advo- each of their circuits,” says UPS deployments can put cates that international groups be convened Scherr. “If they’re basing resistance charts on a to formulate Internet governance policy and their assumed power usage remote admin’s console to provide judicial review for the organization. on equipment specs from showing any batteries The latter service has been provided by the the manufacturers of the that fall outside of ap- California court system, as ICANN’s head- servers, routers, switches, proved levels. Branch cir- quarters is in Marina Del Rey. etc., a lot of that stuff is cuit monitors can keep rated for top-end load—as tabs on each PDU output high as that piece of equip- circuit. The more moni- Truly Global Network ment is going to draw. But toring can be effectively Proponents of such a change point out that in actuality, they usually draw about 40% says Scherr. “Power was always something implemented, the more downtime can be despite the Internet’s origin in the United less in normal usage. Because of that, a lot the facilities guys did. They would just proactively averted. States, the Internet has since become a of people are underutilizing the circuits show up, hand the IT guy an outlet, and IT Progress In Staying Put truly global network. In addition, most Web they have.” would just plug and plug and plug until the users don’t live in the United States, and An important step toward better accuracy circuit blew. Then he’d unplug one thing Of course, not everything changes. about half of all Web pages are in languages can involve using some sort of monitored and say, ‘Well, that should be safe.’ That’s According to Jeff Wildman, vice presi- other than English. power distribution unit. A basic PDU simply not effective management.” dent of Critical Power Exchange (www .criticalpowerexchange.com), the genera- “We agree with Ms. Reding’s position that the tors he sold to data centers 10 years ago Most Promising Technology: Joint Project Agreement between the U.S. are pretty much the same as the ones he Commerce Department and ICANN should Smart Power Management Tools sells today and expects to keep selling in be concluded without extension or replace- the future. ment by a similar document,” says Paul “Power technology just hasn’t changed According to Tim Phillips, vice president of tools. The object is to eliminate “thermal Levins, ICANN’s vice president of corporate that much,” Wildman says. “It’s still about International Rectifier’s enterprise power unit throttling,” that endless start-stop-start cy- affairs. “After 10 years, it’s clear that ICANN’s batteries and diesel. With generators, you (www.irf.com), “Leading data center equipment cle that accompanies fluctuations in server model works very well, though we will always could say they’re getting more green. providers have set goals to increase MIPS/W by systems’ power draw. Smart power manage- look at more ways to make ICANN account- They’re running cleaner, going to EPA Tier a factor of 10 by 2010, while reducing overall ment records trends in power usage, learns able in the best interests of a billion-and-a- 3 from Tier 1. That means more efficiency power consumption by 20%. The winners will to anticipate loads, and can then “alter the half global Internet users.” and less pollution. I do expect to see more be those who successfully execute strategies to load’s electrical characteristics to limit its of that going forward.” decouple MIPS from watts, allowing more pro- power and establish the correct cooling con- Meanwhile, there is opposition to the idea Over the years, Wildman says that even cessing power to be crammed into smaller ditions in advance through energy-efficient from those who are unwilling to diminish the with the skyrocketing of compute densi- enclosures to reduce electricity and building variable-speed motion control. This can elimi- United States’ influence over such a powerful ties and power demands, the most com- infrastructure costs.” nate up to 20% of server total power dissipa- network. Others believe that without strong mon generators going into data centers fit tion.” Phillips anticipates that such manage- U.S. oversight, ICANN would become para- in the 500 to 2,000kW pocket. However, The key to capitalizing on this trend, notes ment systems can cut up to 25% of a data lyzed with competing interests. in order to stay in this pocket in the com- Phillips, is to use smart power management center’s systems energy dissipation. ing years, Wildman believes companies by Marty Sems will need to concentrate on improving SOURCE: “A SMARTSYSTEMSAPPROACHTOENTERPRISEPOWER”; WHITEPAPERBYTIMPHILLIPSOFINTERNATIONALRECTIFIER their efficiency. P Page 8 Processor.com June 5, 2009 Keeping Things Cool News Study Shows In A Rack-Dense World PC Refresh Rates Better Than Expected Intel commissioned Wipro Product Strategy Streamlined Airflow, Eco-Friendly Refrigerants and Architecture to survey CIOs and equiva- Key Points lent IT decision makers in North America and & Liquid Cooling Are Trends To Watch Europe, and what it found regarding PC re- (cid:127) Thermal imaging is a good way to get fresh cycles may surprise you. by Drew Robb Cooling products such as those used in an idea of how your cooling system is (cid:127) (cid:127) (cid:127) computer room cooling systems are also on performing and where there is room for According to the study, two-thirds of compa- nies with at least 25% of their PC fleet repre- COOLINGHASGROWNin importance steadi- its radar screen, including localized cooling improvement. ly over the past few years. Now, with bud- boxes or systems that use refrigerants to sented by notebooks still intend to maintain gets tightening, it is gaining further atten- bring cold air to areas of excess heat. As a (cid:127) Environmental concerns are changing the their current refresh cycles or even acceler- tion as data center managers seek to do result, manufacturers are being forced to way cooling products are manufactured ate them, regardless of the economic down- even more with a whole lot less. develop more environmentally friendly and implemented. turn. Only about a third of enterprise-level “The current economy has resulted in refrigerants that do not contain greenhouse companies with notebooks comprising 25% delays in many new data center upgrade gases, one of the primary contributors to (cid:127) Closed-loop cooling, direct server cool- of their PCs plan to slow their PC hardware projects, so managers have to squeeze more the depletion of the ozone layer. ing, fan reduction, and liquid cooling refresh rates this year. thermal efficiency from their existing data “As well as better refrigerants, environ- are some popular new ways to increase centers,” says Paul Bemis, CEO of Applied mentally friendly controllers do not contain cooling efficiency. About 60% of the companies surveyed are Math Modeling (www.koolsim.com). hazardous substances which can otherwise refreshing their client PC fleets at the same enter landfills and leach into groundwater,” rate they maintained before the economic Thermal Modeling says Eddie Stevenson, CIS marketing has been brought closer and closer to downturn began at the end of last year. Less In environments that are constrained by supervisor at MovinCool (800/264-9573; the servers via local cooling units. These than 10% of those surveyed say they plan to power or space limitations and are in need www.movincool.com). make use of water or refrigerants that typi- accelerate their refresh plans. Intel credits the of better cooling efficien- cally sit right above the relatively stable PC refresh cycle to today’s cy, one technology that is enclosures. more hardware-demanding applications, as gaining ground is model- The latest aspect of well as the need for hardware that exhibits ing of the thermal environ- this trend is taking the better security, energy efficiency, and lower ment. In addition to high- liquid right down to the cost of ownership. lighting hot spots, it can component level. graphically display areas Closed-loop cooling, of poor air circulation and for instance, takes heat even show where too much directly from chips and cooling is taking place. removes it. Instead of According to Bemis, using fans to blow air there are three primary over the components drivers at work on the or a heatsink that sits energy efficiency front: above it to dissipate a continuing increase in heat, closed-loop cool- server density, a growing ing transports water need to reduce the carbon directly to the compo- footprint of data centers, nents. and a steady increase in Micro-channel coil energy costs. technology is another “These three factors are highly efficient heat- working together to drive exchanging technology. data center managers to be These coils lie right on in better control of the data top of the chips as direct- center thermal environ- contact cold plates and ment,” he says. “Studies deal with hot spots on have shown the majority of the chip level. data centers are overcooled Reduced Operational Costs Eliminating Fans by a ratio of 2.5x and still Rob Crooke, general manager of Intel’s encounter hot spots 10% of What many users don’t Business Client Group, says companies the time.” realize is that the fans seeking to replace 4-year-old PCs with new What that means is that just pumping Another way this trend impacts the that blow air through servers consume 10 to systems can see an average 50% reduction cold air into the space is not enough manufacturing sector is in the paints used 15% of supplied power, according to Fred in operational costs (up to 52% savings for because that cold air may not be getting to on the units. Powder coatings are now Rebarber, director of sales and marketing for desktops and 48% savings for notebooks). where it is needed. Thermal modeling preferred, as they are recyclable and do the Cooligy Group at Emerson Network The study also found that the costs of secur- offers a relatively inexpensive way of see- not contain solvents that can release Power (www.cooligy.com). ing and replacing parts in nearly obsolete ing why it isn’t arriving at the hot spots and volatile organic compounds into the “Using fans to blow cold air around the PCs can exceed $600 per desktop and verifying that adjustments to cooling flow atmosphere. room consumes a lot of power and isn’t $1,100 per notebook. Intel goes on to sug- lines are achieving the desired results. very efficient for cooling,” he says. “The gest that companies can save more by adopt- Taking It To The Chips focus needs to be on how to reduce the heat ing a three- or even two-year refresh rate. Cooling & The Environment Not so long ago, it was enough to blow generated and on making cooling systems The Environmental Protection Agency is cold air into the room from the sides or more efficient.” But Daniel Okubo, technology analyst at tightening the noose on a host of pollutants. underfloor. Gradually, however, cold air With liquid able to be brought to the Datamonitor, takes a more cautious outlook, chip, the natural progression is to use it saying that the proportion of IT budgets that widely to dispense with power-draining Most Promising Technology: Liquid Cooling are falling has risen between 2008 and this components such as fans. One way to year, directly in relation to the state of the accomplish this is to use direct server global economy. “I believe that when we According to the Uptime Institute (www.up 15kW per rack in the most efficient settings. In cooling. This essentially consists of thin receive the latest results from our IT decision timeinstitute.org), the top of the rack is the most cases, air can only manage a modest 3 plates that can be slid between each server maker survey, we are going to see again a hottest area of the data center; however, to 6kW. But in an age of multicore chips, blade in a rack to bring heat down without the rise in the proportion of enterprises that are modeling of server room temperatures re- servers, and virtualization, the average density need to pump a large volume of cold air going to decrease their IT expenditure. That veals that most cold air is consumed in the per rack is skyrocketing. As liquid is more effi- through the machine. said, the majority of enterprises will, as illus- lower part of the rack, leaving the top servers cient at cooling than air by several orders of “Eventually, we could get to the point trated by the Intel study, maintain or increase open to overheating. Thus, liquid cooling is magnitude, it is no wonder it is gaining ground where we don’t need fans in servers,” their IT investment.” Okubo expects enter- being used more and more as the best way in the enterprise. says Rebarber. “Direct server cooling prises to delay refresh cycles until absolutely to bring down the temperature of upper-rack means the taking of heat directly from necessary, affecting IT expenditures until at hot spots. “Liquid cooling opens the door to the possibil- sources on chips, boards, and memory. It least 2010. That means hardware vendors ity of 60 to 80kW per rack,” says Rebarber. is accomplished by bringing the cooling are going to be particularly vulnerable during According to Fred Rebarber, director of sales “Instead of just putting liquid cooling units on fluid to a heat exchange interface within this period. and marketing for the Cooligy Group at coils on the door, you can put them on each the server chassis.” Emerson Network Power (www.cooligy.com), rack server. This can greatly increase the In addition, direct server cooling means by Andrew Leibman air is only good for a maximum density of amount of cooling done to racks.” no fan noise and fewer failures related to fans breaking down. P June 5, 2009 Processor.com Page 9 Up-&-Coming News Non-U.S. Citizen Networking Technologies IT Pros Earn More, Study Shows A recent study from two members of the Ultra-Fast, Reliable & Affordable Applications Key Points Robert H. Smith School of Business at the Coming Soon To An Enterprise Near You University of Maryland indicates that non-U.S. citizen IT professionals earn on average 5 to (cid:127) High-speed networks are becoming more 9% higher pay than U.S. workers possessing by Bruce Gain says Robert Enderle, principal analyst for the widespread and standardized, removing similar education and IT experience. (cid:127) (cid:127) (cid:127) Enderle Group. According to Enderle, very some of the stumbling blocks to adoption. DATA CENTER MANAGERS are constantly high-end optical routers that retail for (cid:127) Single-interface monitoring makes it easier The findings from the “Does High-Skill Immi- hearing about new and exciting technologies $10,000 or more now could go down in price to maintain and secure your networks. gration Make Everyone Better Off? United that are supposed to transform networking by 60% within five years or less. (cid:127) Cross-continent LANs and Video over IP States’ Visa Policies And Compensation Of applications. However, between the market- Single-Interface Network Monitoring are changing the way far-flung employees Information Technology Professionals” from ing hype and the extra cost, many so-called interact. Sunil Mithas, assistant professor, and Henry “revolutionary” technologies often never live Keeping real-time tabs on your network Lucas, chair of the department of decisions, up to their promise. Although it’s impossible and receiving alerts when things go wrong is operations, and information technologies at to know what will happen in the future, here crucial, yet admins have to rely on several distances. It is virtually impossible, for the business school, conflict with arguments are a few up-and-coming networking appli- different software systems to monitor what’s example, to email a 1GB file, and uploading that temporary work programs, including H-1B cations that experts expect to make networks going on. In the future, single-interface mon- and downloading large files from FTP and L-1 visas, propel employers to hire less- faster, more efficient, or more robust in the itoring should be available that incorporates servers can be a long process. expensive foreign labor. months and years to come. all maintenance and management software, One way around the dilemma of connect- says Michael Petrino, vice president of PTS ing remote locations is through the use of The 100 Gigabit LAN Mithas and Lucas analyzed compensation and Data Center Solutions (www.ptsdcs.com). WADS (wide-area data services) or WAAS job skill data related to 50,000-plus IT profes- Very fast LAN network speeds of 40 to “There will be software that combines (wide-area application services), which allow sionals who took part in salary-related surveys 100 gigabits were the stuff of research maintenance scheduling, tracking, costs, doc- for LAN transfer speeds to be achieved over conducted from 2000 to 2005. The resulting papers presented at technical conferences ument storage, and real-time monitoring [for the Internet, regardless of the physical dis- findings indicate that employers tend to base just a few years ago. But now these high- networks],” Petrino says. “Today, this must tance between locations. WADS or WAAS financial rewards to noncitizen employees speed capabilities have come out of the lab, be done with multiple programs or manually, systems do this by reconfiguring the data more on IT experience, while U.S. citizens’ pay and OEMs are commercializing packets associated with the TCP premiums are based more on education lev- routers and switches for these appli- Ethernet protocol. Applications els. The findings “do shed doubt on the popu- cations. The technology should also include a single Microsoft Exchange lar myth that foreign IT workers, on average, become more affordable and offer server that meets the needs of offices earn less,” says Mithas. “However, our findings substantive benefits for enterprise spread out across the United States or are consistent with findings of other academic networks in a few years. even overseas while eliminating the studies that use microdata and conventional “Higher throughput reduces laten- need to have email servers at every labor economics models. Our findings are also cy, enables virtualization, and offers single location to serve each individ- consistent with some of the arguments in the a path to a unified network combin- ual LAN. Very large files, such as literature that suggest complementarity among ing storage and data center traffic,” videos and CAD drawings, can be foreign and American workers.” says Steve O’Donnell, an analyst and transferred across long physical dis- managing director at Enterprise tances just as easily as they can local- Factors In Premiums Strategy Group. “Higher-speed net- ly over short LAN connections. Among noncitizen employees, the study indi- works also offer the promise of much Although WADS and WAAS sys- cates that those with green cards earn about greater simplicity into a small num- tems have been commercially avail- 6.1% more than those with H-1B or other ber of core switches. There are far able for more than a year, they are work-related visas. Additionally, Mithas sug- fewer elements to manage and much rapidly seeing adoption by main- gests that intangible traits that foreign IT work- greater resilience.” stream IT operations and could meet ers possess, such as broader global exposure, Specifically, ultra-fast LANs will, the needs of any SME with remote are a factor in the premiums doled out. in addition to better handling IP locations in the near future by reduc- SANs and virtualization, make it ing the latency impact of WANs over Just as American workers are likely to have a easier for admins to handle network fail- so that, in the end, it does not hit the mark the Internet, says Arun Taneja, analyst and better understanding of the U.S. culture and ures, O’Donnell says. “As an example, we and information is missed.” founder of the Taneja Group. business practices, foreign-born IT workers might see a major power outage affecting According to Petrino, improved monitor- “This whole nightmare of transferring very are likely to have a better understanding of one hall of our data center and the workload ing and maintenance capabilities for net- large files has been solved,” Taneja says. their native cultures, seamlessly migrating to another hall in the works will reduce downtime, outages, and Video Over The Network and that under- same site.” costs. “This will offer relief for stretched standing can O’Donnell believes these fast networks capital budgets and save operational bud- Analysts first predicted decades ago be lever- will especially benefit data centers in health, gets, as well. In a down economy, these that video communications would eventu- aged by education, and government institutions. solutions will prove their value,” he says. ally become just as ubiquitous as tradi- U.S. firms “These consumers of IT capacity have a need “The complete solution is not in the market, tional voice applications are. However, to their to operate at scale,” he says. “[Networks] but it is coming.” technology hiccups, lack of standardiza- advantage to with 10Gb speeds, for example, offer the tion, and other setbacks have limited IT Cross-Continent LANs design and opportunity to collapse and simplify the large networks’ adoption of the technology. But develop products blade environments that we have today into a The concept of creating LANs that link now, with the adoption of faster LANs, and services for global markets,” Mithas large data center-wide fabric with resultant data centers and enterprises over long dis- more power-efficient infrastructures, and says. “This is not to say that American work- improved scalability and manageability.” tances usually conjures up direct-link fiber- standardized Video-over-IP protocols, ers cannot acquire skills to design and devel- Networks with 10 Gigabit and faster optic networks that are far too expensive for video over enterprise networks is about to op products for global markets. In fact, many speeds should also become more affordable most large organizations, let alone SMEs. As take off, says Kumar Srikantan, vice pres- business schools these days . . . have study- for SMEs in the coming years as production a result, users continue to face difficulties ident of product management for Cisco abroad programs that are designed to equip of fast LAN equipment increases and compo- when attempting to send large files from (www.cisco.com). students with a better understanding of global nents become more widely standardized, one physical location to another over long “[Just as] momentum moved from [tra- markets and business practices.” ditional landlines] to VoIP, rest assured that over the next 12 months, these black- Most Promising Technology: Mithas says the study suggests that firms and-white phones are all going to look should resist treating foreign and American IT All-Optical Switches & Routers like video phones. If I can take a video professionals as “substitutes” and realize they call on my phone, then I will take it,” can “benefit from their complementary skills to Srikantan says. “Video got a bad rap in The concept of using optic—or light—signals to researchers say all-optical networks, routers, the old days, but what is happening is that create new products and services for global replace electronics in networking applications and switches could eventually replace electron- 10 and 40 Gigabit Ethernet is driving very markets.” He adds that a “culturally and glob- seemed like the stuff of science fiction just a ics-based equipment one day, the technology’s bandwidth-intensive yet real-time applica- ally diverse workforce, even if it comes at a few years ago. But the technology is beginning adoption “is still in the early stages,” says tions, like video.” higher price and means paying higher wages to see some adoption in very fast network appli- Robert Enderle, principal analyst for the En- Real-time videoconferencing, which for foreign IT professionals, may prove highly cations, such as in switches and routers for 100 derle Group, who estimates that optical switch- reduces travel costs by eliminating the effective in capitalizing on opportunities for Gigabit LANs. Advantages for networking appli- es’ penetration in the market remains at less need for face-to-face meetings; improved leveraging foreign countries as sources or as cations include signals that are literally as fast than 10% and is now geared for very high-end security and surveillance; and direct per- markets for improved competitiveness.” as light with significantly greater bandwidth applications; however, it is expected to expand son-to-person communications are among compared to electronic signals. Although some at a much faster rate as prices go down. the applications that will drive Video over by Blaine Flamig IP’s adoption, Srikantan says. P Page 10 Processor.com June 5, 2009 NETWORKING & VPN NETWORKING & VPN Black Box Optinet helps enterprises control bandwidth costs, stop Internet threats, and increase employee productivity. 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