Processor Newspaper Volume 27 Number 04

38.6 MB·English

by  Sandhills Publishing

P.O. Box 85518
Lincoln, NE 68501-5518
CHANGE SERVICE REQUESTED
January 28, 2005
Volume 27 Number 04
www.processor.com
Products, News & Information Data Centers Can Trust. Since 1979
The Birth Of In This ISSUE
COVER FOCUS
Mobile Convergence
Some things are just better together: peanut butter
and chocolate, power protection and servers,
The Corporate
PDAs and cell phones. Or at least that’s been the
mantra of most major cell phone manufacturers
during the past year. Here’s what’s happening in
the mobile convergence arena.
The Birth Of The Corporate Cell Phone............................1
These Palmtops Have Power............................................6
Cell Phone High-Speed Cellular Access..............................................9
Cellular Modems Bolster Wireless Options ....................10
What’s Next For Mobile & Cellular?................................11
TECH & TRENDS
Managing High Heat Loads| 1
Dealing with data center heat issues to prevent your
servers from crashing remains one of the more nag-
Converged Device Makers
ging issues that IT admins face.
Have The Business User In Mind
Tips For Creating An RFP| 26
The RFP process is a good tool for assessing your
by Ericka Chickowski
business needs and making sure the technology
• (cid:127) (cid:127) you select is the right one for meeting those needs.
CELL PHONES HAVE AIDED eager business-
people for decades. Since the gargantuan What Makes You Fret| 27
brick phones of yesteryear, these machines
Many data center and IT managers fret about
have allowed the business world to become
whether they’re doing enough and what chal-
a 24/7 environment. But much of this pro-
lenges might be around the corner.
gression was done privately. In general,
business people bought their own phones Outsourced Mail Services| 31
individually and wrote it off on their taxes.
Outsourcing email may be an idea whose time has
And when phones were purchased at the
come, at least for certain companies.
corporate level, they were usually run-of-
the-mill mobile phones. There were few Service Contract Tips| 32
special functions designed for the corporate
Spending the time and money to construct a com-
user, and the phones were rarely considered continue to converge, phone manufacturers vendors are finally starting to sell phone
prehensive document can greatly reduce the mar-
an IT asset. and application developers are beginning to devices specifically geared toward enterprises
gin of error in service agreements.
But all of this is changing now. As IT understand the incredible opportunity to sell for use in the network.
mobile technology and cell phone technology directly to the business community. These Go to Page 7, Column 1 NEW PRODUCTS
Cisco FE 511 File Engine Series....................................13
The Data Center’s Skybox Security View 2.0................................................14
started worrying about the prob-
Allume Systems SpamCatcher 4.0..................................15
lem after IT manufacturers
AT&T New VoIP & VPN Features ..................................16
began to put out higher-density,
Sun Ray 170 & Sun Ray Server Software 3.0................17
higher-heat equipment,” says
Jim Fink, a data center cooling Product Releases| 13
Cool Factor expert for APC. “People then ■ Alchemy Labreleased the latest version of its
began to have servers that were network monitoring tool, Alchemy Eye 6.5. ■
shutting down on high-tempera-
Chatsworthintroduced the FastTrac Cable Tray,
ture alarms; there was loss of
designed for overhead horizontal cable distribution.
data and other problems attrib- ■ DoubleSight Displaysintroduced its new dual-
uted to high temperatures.” screen DS-1700 and DS-1900 LCDs. ■ Emerson
The Right Mix Of Engineering & Design In addition to the denser released the Liebert MP Advanced Power Strips. ■
servers, myriad components in
Is Required To Keep Heat Loads In Check McAfee’sSiteDigger 2.0 helps companies deter-
data centers now drive up ther-
mine the extent of their information available on the
mal values. “Everything factors Internet. ■ Microsoftannounced Microsoft
by Bruce Gain During the past few years, power per chip. More powerful in, from your ring controllers,
Solution for Hosted Messaging and Collaboration
(cid:127) (cid:127) (cid:127) processors have gotten smaller processors packed into dens- motherboards expansion boards, 3.0 for SMBs. ■ Westellis targeting its new TriLink
DEALING WITH DATA CENTER and more powerful as chipmak- er small form factor servers fiber optics [connections], and Gateway at small businesses.
HEAT ISSUES to prevent your ers have managed to shrink die have compounded the problem. power supplies to the backup
servers from crashing and sizes to pack more circuitry and “About three years ago, people Go to Page 8, Column 1 EACH WEEK
ensuing data loss remains one
MarketPlace News..........2 Upcoming IT Events......33
of the more nagging issues During the past few years, processors have
Product Releases..........13 What’s Next..................33
that IT admins face. But while
MarketWatch................18 What’s Happening........33
processors, power supplies, gotten smaller and more powerful as chipmakers
Opinions............21, 22, 23
and other server room compo-
nents are unlikely to get cool- have managed to shrink die sizes to pack more
The Processor.com home page is updated each week with
er anytime in the near future,
circuitry and power per chip. new articles and hardware news to help you keep current.
appropriate steps can be taken
Visit www.processor.com today.
for protection.
Page 2 Processor.com January 28, 2005
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1. What is the size of your company 3. What is your annual computer hardware/
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MarketPlace NEWS
▲▲
▼
microprocessor, wireless networking chips, a company consisting of ex-PeopleSoft
and PC chipset. By midsummer, Intel said employees. SAP said it had acquired
that more than 150 laptops would use the TomorrowNow, a private company formed
new version of Centrino. by former PeopleSoft employees in 1998. It
❙❙ also unveiled its “safe passage” program
AMD Announces Surprise Loss
aimed at more than 2,000 corporations that
ADVANCED MICRO DEVICES said its com- use SAP and PeopleSoft products.
puter microprocessor business turned in ❙❙
Symantec Posts Healthy Earnings
solid results in the fourth quarter, but CEO
Hector Ruiz said that it was a “freaking dis- SYMANTEC POSTED A 38% rise in quarter
Investors drove down the markets in the week ended Jan. 19, despite some mal” quarter for flash memory chip sales profit on strong sales of its security software.
due to a price war with Intel. AMD reported The company said that customers worried
good news about low unemployment. Rising interest rates, lackluster cor-
a $30 million loss for the quarter, including about Internet viruses and security drove rev-
porate profits, and inflation held the markets down. The inflation fears
a $49 million payment for debt restructuring. enue up 41% to $695 million in the quarter.
were revived by a rise in consumer prices, prompted by high fuel prices. Analysts said they were worried about Symantec posted net income of $164 million,
whether AMD can make its flash business up from $111 million a year earlier. It also
The Dow closed at 10539.17, down from 10617.78 a week earlier. The
consistently profitable and if it can keep up forecast good growth for the first quarter.
Nasdaq closed at 2073.59, down from 2092.53 a week earlier.
its capital spending in light of a growing ❙❙
Patent Reform Bid Fails With High Court
debt problem. AMD said it would evaluate
whether it might have to pursue other strate- GOOGLE AND CISCO SYSTEMS were disap-
❙❙ from an investment. The company said it gies to maximize shareholder return in the pointed in their efforts to reform the patent
PC Sales Brisk In Fourth Quarter
plans to extend its broadband presence in flash memory business. The performance system when the U.S. Supreme Court
WORLDWIDE SHIPMENTS of PCs grew 2005 and continue acquiring international was a disappointing end to a year in which declined to hear an appeal on a case involv-
13.7% in the fourth quarter because of Web sites. Yahoo! reported net income of AMD had rare advantages over Intel. ing the drive shafts of automobiles. In a
demand from small and medium-sized busi- $373 million, or 25 cents a share, including a ❙❙ legal brief, the companies said they wanted
SAP Tries To Grab Spotlight From Oracle
nesses and holiday shoppers, according to $185 million windfall from sales of shares in a patent system with a reasonable balance
International Data Corp. A report released Google. Yahoo! drew 119 million unique ON THE HEELS OF ORACLE’S purchase of among inventors, users, and follow-on
by Gartner, however, said quarterly growth visitors to its sites in December. Revenues at PeopleSoft, market leader SAP tried to grab improvers. The companies had filed a brief
was 11%. IDC said it was the seventh quar- the company climbed 62% to $1.078 billion. the spotlight in the business software mar- in the obscure car patent dispute in hopes
ter of consecutive double-digit unit growth ❙❙ ket by announcing lower maintenance fees the high court would declare the patent sys-
Oracle Lays Off 5,000
for PCs. For 2004, growth amounted to for corporate clients and the acquisition of tem unworkable.
14.7%, IDC said, while Gartner said growth ORACLE SAID IT WAS LAYING OFF 5,000 of
was 11.8%. Dell widened its lead over No. 12,000 newly acquired PeopleSoft employ-
WATCH THE
2 HP by posting 21% growth in the fourth ees as a cost-cutting measure. Some Oracle This information provides a quick glimpse of current and historical stock
STOCKS
quarter, compared to 9% for HP. HP typi- employees will lose their jobs, but the bulk prices and trends for 15 major companies in the technology market.
cally gains the top sales spot in the fourth of the layoffs will be among PeopleSoft’s
quarter because of its emphasis on retail headquarters staff in Pleasanton, Calif. But
sales, but HP focused more on profitability CEO Larry Ellison pledged to support Company Symbol Jan. 19 $ Jan. 12 $ % change
than market share. PeopleSoft’s product roadmap and keep its Avaya AV $15.90 $16.64 ▼▼4%
❙❙ customers happy with new versions of exist- BEA Systems BEAS $8.50 $8.04 ▲▲6%
eBay Misses Earnings
ing products. Ellison’s “Project Fusion” pro- Computer Associates CA $27.63 $27.82 ▼▼1%
For First Time In Years
posed to meld PeopleSoft’s products with Cisco Systems CSCO $18.15 $18.93 ▼▼4%
EBAYMISSEDWALLSTREETestimates for its Oracle’s, and he pledged to keep mainte- Dell DELL $40.06 $40.93 ▼▼2%
fourth fiscal quarter, marking the first time in nance fees at or below PeopleSoft’s current Electronic Data Systems EDS $21.55 $21.85 ▼▼1%
three years that the auction company didn’t rates. By doing so, Ellison boasted he could Google GOOG $197.30 $195.38 ▲▲1%
hit its financial targets. Internet stocks fell as keep 95% of PeopleSoft’s customers. Oracle HP HPQ $20.28 $20.04 ▲▲1%
a result on Jan. 19. The company reported net paid $10.3 billion for PeopleSoft.
IBM IBM $93.10 $95.21 ▼▼2%
profit rose 44% to $205.4 million, or 30 cents
❙❙ Intel Launches Intel INTC $22.60 $23.16 ▼▼2%
a share. Excluding one-time items, the profit
Wave Of Sonoma Products McAfee MFE $25.45 $24.70 ▲▲3%
was 33 cents a share, a penny shy of expecta-
Microsoft MSFT $25.98 $26.78 ▼▼3%
tions. Analysts said that investors were accus- INTELLAUNCHEDits Sonoma mobile chipset
Oracle ORCL $13.47 $13.48 ▼▼0.1%
tomed to eBay blowing past estimates. initiative as the follow-up to its highly suc-
Red Hat Software RHAT $11.49 $12.09 ▼▼5%
❙❙ cessful Centrino mobile chipset technology.
Yahoo! Posts Strong Profits Sun Microsystems SUNW $4.17 $4.61 ▼▼10%
The company said that more than 80 new
YAHOO! POSTEDSTRONGfourth-quarter prof- laptop computers will use the Sonoma tech-
NOTE: This information is meant for reference only and should not be used as a basis for buy/sell decisions.
its thanks to good ad sales and a windfall nology, which consists of a new mobile
Advertising Sales: Susan Miller / Brant Washburn / Jeff Pfeifer / Kelli Kramer / Jim Hakel / T.J. Ehlers / Art & Design:Lesa Call / Fred Schneider / Carrie Benes / Ginger Riley / Sonja Warner / Leigh Trompke / Aaron Weston /
Julie Lausterer / Kelly Scheel / Bill Westering / Sara Sjuts Aaron Clark / Kelli Lambertsen / Lori Garris / Jason Codr / Andria Schultz / Erin Rodriguez / Lindsay Anker
Editorial Staff:Ronald D. Kobler / Corey Russman / Michael Dempsey / Rebecca Christensen / Tara Weber / Web Staff:Missy Fletcher / Marv Gutz / Laura Curry
Samit Gupta Choudhuri / Rod Scher / Christopher Trumble / Calvin Clinchard / Katie Sommer / Kimberly Fitzke /
Michael Sweet / Katie Dolan / Blaine Flamig / Raejean Brooks / Sally Curran / Jennifer Suggitt / Nate Hoppe / Subscriptions Advertising Editorial Staff
Trista Kunce / Sheila Allen / Linné Ourada / Elizabeth Dixon / Ryan Syrek / Joy Martin / Brian Weed / Marty Sems / [phone] [phone] 131 W. Grand Drive (cid:127) Lincoln, NE 68521
Chad Denton / Nathan Chandler / Kylee Dickey / Josh Gulick / Andrew Leibman / Vince Cogley / Samuel Evans / [phone] [phone] [email protected]
Jennifer Johnson FAX: [phone] FAX: [phone]
January 28, 2005 Processor.com Page 3
The ProcessorShowcase section features new products
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as the old standbys.It’s an easy way to compare products
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section: Manufacturing,
Routers, Switches, Network Security, Storage Networking, Telephony, Wireless
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Page 4 Processor.com January 28, 2005
January 28, 2005 Processor.com Page 5
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Page 6 Processor.com January 28, 2005
These Palmtops
boot. (The iPAQ’s camera only But don’t be fooled into think-
takes stills.) ing the SP-i600 has all the power
The 650 sells as a dual-band of the iPAQ or the Treo. For one,
CDMA phone, and Palm will there’s no thumb keyboard or
upgrade the system to a quad-band touchscreen text entry. You’ll
GSM world phone in the near have to use T9 Text Input, which
Have Power future to compete with HP and relies on the phone’s alphanumer-
RIM. And while both the iPAQ ic keypad for predictive text
and the BlackBerry have a small entry. And with only 32MB of
keyboard for text entry, neither RAM, you won’t be able to load
performs as well as the Treo’s, the phone up with much software,
widely considered the best thumb though a large range of it can
keyboard on the market. be found at Handango and
A Converged recorder, a version of Windows keyboard that slips over the bot- Since the Treo is a Palm de- PocketGear. What’s more, you
Media Player, and the option of tom of the device.) But the iPAQ vice, you won’t have native can’t read Word or Excel docs
Device Rundown
adding voice control for hands- has access to the enormous range access to Outlook, Word, or natively on its tiny screen, though
free use. But far and away the of third-party software built for Excel data. But Palm has packed you can buy software that lets you
by David Garrett most useful corporate feature is Windows Mobile and offered at the Treo with conversion soft- view (but not edit) those docs on
(cid:127) (cid:127) (cid:127) Windows Mobile’s native integra- Handango (www.handango.com) ware galore, so you’re ready to the road.
THERE WAS A TIME when laptops tion with Exchange. and PocketGear (www.pocket view Office docs right out of the
weighed 10 pounds and struggled At $599 retail, the iPAQ is gear.com). True, you can down- box. The Treo also sports Mi-
to run Microsoft Word. Sure, pricey, but discounts are offered by load BlackBerry software at those crosoft Exchange ActiveSync,
they were portable—if you had T-Mobile with new account setup. which lets you sync the device
nice biceps—and they were as For details, see www.hp.com. with an Exchange server for cor-
useful as a typewriter. porate email. Built-in Bluetooth
BlackBerry 7730
In contrast, today’s PDAs gives you access to wireless key-
have more power than all of the RIM’s BlackBerry was the first boards and other gadgets, as with
networks that sent man to the to reach the 2-million-user mark, the iPAQ.
moon, and some have cell and its new 7730 has been well- And while the iPAQ boasts
phones to boot. But choosing the reviewed. Like the HP iPAQ, the 64MB of RAM and 64MB
right converged device can be BlackBerry gives you a cell phone of ROM, the Treo has a smallish
daunting, if not downright im- with a longish talk time (up to four 23MB of nonvolatile memory—
possible. There are different hours), as well as a tri-band inter- not much in today’s market.
platforms, features, and pro- national phone and a Web brows- To its credit, though, it sports
viders, so we’ll vet five of the er. And while it lets you access SD and SDIO expansion slots
most popular models below. email, calendar, and contacts as to compensate. Samsung’s i500 smartphone’s Graffiti
well, it won’t natively integrate Like the iPAQ, the Treo is space is located on the lower half of the
HP iPAQ 6315 with Microsoft Exchange like pricey. But its $599 tag is lowered phone’s clamshell design, leaving the
The 6315 is the latest in HP’s HP’s iPAQ does. For that, you’ll to $450 by most providers when top half free for a TFT display.
In addition to email, Web access, and a
line of iPAQs and is its first con- need to install the BlackBerry you activate a new account. For
full-featured PIM, the Palm Treo 650 also
verged device. It’s also the first details, see www.palmone.com. The i600 retails at $649, but
features a full cell phone, MP3 player,
handheld to combine GPS/GPRS, most providers discount it to
and digital camera. Samsung SP-i600
Wi-Fi, and Bluetooth, shifting to roughly $470. For details, see
the best network automatically. There’s a new player on the hori- www.samsung.com.
At around 7 ounces, the iPAQ sites, but your choice is far zon: the SmartPhone. These little
Samsung i500
is small enough to go anywhere, smaller than for Windows and toys run Windows Mobile 2003 for
but still boasts five hours of talk Palm platforms. SmartPhone, which combines the This little gadget is a Palm
time and more on standby, as Most providers offer the Black- best of the Pocket PC with the tiny lover’s dream. With a clamshell
well as a speakerphone, speed Berry from $500. For details, see footprint of the cell phone. design only slightly larger than
dial, voicemail, and other fea- www.blackberry.com. The Samsung SP-i600 sports the i600, the i500 is still a full-
tures common to most cell a clamshell design that’s half featured Palm.
phones. The quad-band interna- RIM's BlackBerry 7730 is a tri-band Treo 650 the size of the iPAQ, BlackBerry, Though small, the i500 has 4.2
tional phone will keep users talk- international smartphone that offers up An upgrade to the wildly popu- and Treo. Despite its size, it still hours of talk time and an onboard
ing from Scotland to Malaysia, to four hours of talk time, an onboard lar Treo 600, the 650 offers lets you natively sync with Graffiti space brilliantly posi-
and the built-in camera will let thumb keyboard, and a Web browser. email, Web access, and a full- Outlook, browse the Web with tioned on the lower flip, leaving
them snap quick shots at 640 x featured PIM on the Palm plat- Pocket Internet Explorer, instant the upper flip open for the TFT
480 pixels. Enterprise Server. (And if you’re form. But unlike other Palms, message with Pocket MSN screen. It sports a full version of
But just as important is the using Domino or Groupwise, you Palm OS 4 and a 66MHz proces-
phone’s OS. The iPAQ is powered may need to pay for custom devel- sor (as compared to the Treo
RIM’s BlackBerry was the first to
by Windows Mobile 2003 for opment, too.) But the BlackBerry 650’s OS 5.4 and 312MHz pro-
Pocket PC, Phone Edition. Hence does sport Always On, Always reach the 2-million-user mark, cessor). But it does have voice
Pocket Word, Excel, and Outlook Connected access to voice and dialing, which is common to all
are all standard on the device, and data, meaning you won’t have to and its new 7730 has been the models above. And of course,
no converters are needed to view manually connect to the Internet to like every model on this list, the
and edit Word or Excel docs, or to download email. well-reviewed. i500 has full access to email and
synchronize with Microsoft Out- Like the popular Treo (shown the Web from the road.
look (as opposed to the Palm and below), the BlackBerry 7730 has With discounts for new accounts,
BlackBerry platforms below). an onboard thumb keyboard this one features a full cell Messenger, and even listen to the i500 runs only $270 from most
What’s more, all Windows Mobile for easy text entry. (The iPAQ, phone, MP3 player, and digital music with Windows Media providers. For details, see www
systems have a built-in voice in contrast, comes with a free camera that captures video to Player 8. .samsung.com. P
Gigabit Intrusion Detection Intrusion Prevention System SSL/TLS Security Solution
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Starting From
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(cid:127) Wire-speed IDS/IPS security processes in appliances (cid:127) Internal & External Protection from DoS, DDoS, Worms, is completely self-contained and manages all facets of SSL
(cid:127) Selection of 10/100, GbE interfaces Viruses, Syn Floods, Trojans, Scans and Access Control processing on a single PCI card. The BN1010 couples
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(cid:127) Compatible with SNORT™ (cid:127) 6 Different Intrusion Detection Models fortified protection. The BN1010 handles up to 10,000
(cid:127) Inline and look-aside mode of operation (cid:127) Integrated antivirus (Optional) SSL/TLS transactions per second (TPS) and maintains up
(cid:127) 64-bit NodalCore™ Security Processing Unit (cid:127) Config available supporting ADSL to Gigabit environment to 100,000 simultaneous connections.
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January 28, 2005 Processor.com Page 7
The Birth Of tion is contentious. Analysts at In GSM and GPRS phone that will allow for
What Are They Offering?
Stat/MDR say that Symbian will still hold maximum mobility, but it is at the steep
control by 2008. It does say that by 2006, Part of the reason the OS market for price of $800 per phone. (For more infor-
The Corporate
Microsoft will have a firm hold on the No. phones has been in such flux is because mation on converged devices for the enter-
2 spot, however. right now there is very little to distinguish prise, see “These Palmtops Have Power”
Cell Phone Coming in at a distant fourth is Research one from the other. Right now the plat- on page 6.) While this could be useful
In Motion with its BlackBerry devices. forms are all offering the robust features for some organizations, it is not likely to
Originally designed to be mobile email that businesses had been clamoring for in go over well with the CFO when there are
Continued from Page 1 the past. When deciding what type of so many more affordable smartphone
As an IT manager, it is time to pay atten- phone and platform to go with, you may models available. P
tion to what they’ve got to offer. It might end up basing the decision on what the cell
be yet another technology to keep track of, phone provider is planning on offering on
Plain Vanilla Phones:
but knowing what is available is going to the services side and which phones they are
make your bosses happy when they see offering to deliver those services. A Thing Of The Past?
how you can improve efficiency with a However, it is still important to take a
simple dial tone. survey of what is available to you so that
Although most cell phone manufacturers
you can make an informed decision if your
would lead you to believe otherwise, there are
Cell Wars
department does decide to do a major
still plenty of plain old cell phones floating
Sales of traditional PDAs have fallen smartphone deployment.
around. Currently, smartphones make up only
drastically in the past year as more and Some of the most obvious necessities for
a single-digit percentage of phones on the
more users make it clear that they are the mobile worker are the email and PIM
stateside airwaves today.
unwilling to carry around multiple devices functions introduced by PDAs. The ability
to take their calls, plan their day, and stay to sync up through Outlook is vital—newer Nevertheless, though the adoption of con-
connected to the office. In fact, according phones are allowing this to happen through verged devices is slow overall, it is accelerat-
to analysts, during the third quarter of Bluetooth, infrared, and USB 2.0. ing rapidly in the enterprise market. So while it
2004, sales of smartphones eclipsed PDA From there, other productivity features, may not be true for the mainstream con-
sales for the first time. Manufacturers are such as Pocket Word and Excel, can make sumer, the vanilla cell phone may be on its
listening to business users by providing an note taking and data analysis easier on last legs in the corporate world. Converged
ever-increasing array of smartphones and road warriors. phone devices are getting so small and inex-
Pocket PCs with built-in cell phone tech- Most interesting to CIOs because of bot- pensive that businesses can’t afford to ignore
nology. While it is clear that smartphone tom-line implications are phones with inte- their merits.
technology is going to dominate the future grated Wi-Fi capabilities. This can help
In the future, the device may not even be
of corporate cell phones, the market is far with cost savings in airtime if your workers
The BlackBerry 7100t was recently introduced to quite known as a “phone” anymore, simply
from being stable at this point. are online with their phones quite a bit.
the United States to bring all the BlackBerry’s because these mobile devices do so much.
There are currently three major players And as organizations begin to increase
networking capabilities into a smaller phone design Microsoft is preparing for this corporate shift
vying for business in the smartphone OS VoIP deployment, Wi-Fi capability could
for more comfort while talking. in thinking already. The Redmond, Wash.,
market: PalmOne, Symbian, and Microsoft. help organizations deploy mobile chatter
company is recognizing the coming storm of
Currently Symbian holds firm as No. 1 over the WLAN.
convergence and is planning its dominance in
with more than 60% of share in the market. devices, BlackBerrys now have phones in Other savings and efficiency features
the field by phasing out the distinction
Palm barely has the No. 2 spot, swapping them to compete in this converged market. include the push-to-talk and dual-band
between its Pocket PC and smartphone
with Microsoft every quarter for this sec- Though they are fourth in market share, features.
brands. It plans to bring the two together
ond seeding. As Microsoft continues to BlackBerry devices have a devoted follow- These typically make for more expen-
under the more generic Windows Mobile
push into the marketplace, some analysts ing because the proprietary back end is sive phones on the front end but can
brand, which will act as a platform for all
believe that it has a good chance to be on easy to integrate into an enterprise network. improve efficiency and ROI in the long
types of mobile devices.
top. Gartner believes that by 2007 it will For this alone, IT managers can’t ignore run. For example, the BenQ P50 Smart
control the market. However, that predic- this brand. Phone announced last month a quad-band
4-Port RS-422/485 PCI Card RAID Controller SATA RAID Adapter
Virtual Booth 2341 (cid:127) Virtual Product 1946 Virtual Booth 3121 (cid:127) Virtual Product 1342 Virtual Booth 4129 (cid:127) Virtual Product 2104
(cid:127)Four (4) 9-pin ports with baud rate from 75 to 921Kbps The Ultimate RAIDSolution - ACS-8990 RAID Controller 4-Port Enhanced Serial ATA 1.5G RAID 0/1/10
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(cid:127)600W Surge & 2.5KV Isolation protection (cid:127) U320 SCSI/2Gb Fibre to SATARAIDController Supports Native Command Queuing and Tagged
(cid:127)Works with 32 & 64-bit PCI slot (cid:127) RAIDLevel: RAID 0, 1+0, 3, 5, 30, 50 Command Queuing for better performance (cid:127) Combine with
(cid:127)Industrial strength & reliability w/ transmission of 4000 ft (cid:127) Operating System: OSIndependent &Host Transparent SuperSwap 1100 or SuperSwap 4100 for an advanced
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Serial ATA II HBA FC Storage Adapters Fibre Channel HBAs
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(cid:127) Four 3Gbps Serial ATA Ports Celerity FC 2-Gigabit Fibre Channel storage adapters are
(cid:127) Hardware RAID 0, 1, 0+1 designed to satisfy the needs of host systems and fabric Tested, Proven, Supported!
(cid:127) Hardware Queuing devices. Featuring Advanced Data Streaming (ADS™) Buy the leading HBA brand from the vendor of choice for
(cid:127) PCI-X Bus Interface Technology, Celerity FC provides faster and more efficient most major OEMs. SANblade 2Gb host bus adapters pro-
(cid:127) Low Profile Format transfers, thus maximizing ROI. Capabilities like an inte- vide fast, reliable and efficient data flow without bottle-
(cid:127) BIOS Configuration Utility grated hub design and Integrated Offload Processing necks. Available in PCI-X, cPCI, SBus and PCI Express
(cid:127) Windows 2000/2003/XP/Linux Center (IOPC) provide connectivity and scalability options. models.
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Page 8 Processor.com January 28, 2005
The Data Center’s those reactive measures that
Keep It Cool Lower Your Heat
may occur when equipment mal-
functions, such as when servers So how do you cool your servers With The Right
Cool Factor
put out excessive heat because down? APC, for example, says
of problems [such as] A/C or fan you can do the job of keeping heat Vendor
unit failures.” in check with its rack-based sys-
Continued from Page 1 consumed in a rack,” he says. So whether you must cool down tem consisting of standard power A host of vendors exist that offer
system, with all of its hard drives, “Above that, you are going to an existing server room or are (UPS), rack, air, management, and systems to keep your data center
power supplies, etc.,” says Steve have temperature problems unless planning for a greenfield data cen- service components in which the cool. Offerings vary from industrial-
Roberts, systems administrator for you do something about it.” ter, the cooling system must thus servers are fitted in a space with strength, HVAC air conditioning
Maersk Sealand. “All of these ensure that the temperature and regulated air and temperature. systems to full-service, tempera-
Take Control
things generate a lot heat.” per-server heat thresholds con- Industrial strength wall- or ceiling- ture-regulated server racks.
For small data centers, some- stantly remain in check. “The base mounted air conditioning systems
Assess Your Heat
thing as rudimentary as well- design of the data center should can also work, provided that the
(cid:127) APC(www.apc.com;
Assessing your heat flow is the placed fans can do the cooling job ensure that a fully occupied floor server temperatures remain below
877/272-2722) offers a
first step to deal with the issue, the 25 degrees Celsius threshold.
rack-based system that
followed by a calculation of what However, industrial strength
“If your AC fails, strongly consider includes standard power
your heat needs will likely be in blasts of cool air will also not do
(UPS), rack, and service
the near- to midterm. The specific much good if the servers them-
turning off key systems to prevent components in which the
area in your server racks that must selves don’t stay cool. “Typically,
servers are fitted in a
be kept sufficiently cool is where [the need for] sufficient cooling
overheating and build this step into space with regulated air
the air flows directly into the grill capacity is overshadowed by the
and temperature.
in front of the server and where server room design.” incorrect positioning of the air
the inlet temperature is measured, handling units in relationship to
(cid:127) Data Aire
Fink says. “This is where IT the equipment requiring the cool-
- Ross Armstrong, analyst for Info-Tech Research Group (www.dataaire.com;
machinery should be between 20 ing,” Jones says. “In a raised floor
800/347-2473) offers floor-
degrees and 25 degrees Celsius, environment, insufficient space
or ceiling-mounted cooling
and humidity should be between should problems arise. However, will consume x amount of power above and below the installed
systems.
40% and 55%,” Fink says. “At the such an approach, while applicable and require x amount of cooling,” floor will restrict the pressuriza-
same time, certain parts of the a few years ago in many cases, fall Jones says. “Our data centers, for tion and proper return of warm air
(cid:127) KwiKool
room are designed to be hot, such far short of representing a long- example, are based on many, back to the air units creating
(www.kwikool.com;
as the hot aisle, which is between term solution. “You can add spot smaller servers vs. midrange or unmanageable hot spots.”
713/667-9595) offers
two rows of servers that are facing fans if there is a particular hot spot mainframe systems, and we have The A/C units must also be rou-
portable air conditioners.
each other.” in the data center that needs better calculated very closely [what our tinely monitored, and contingency
The temperature threshold is airflow or even add portable A/C needs are]. Of course if that design planning is required for when and
(cid:127) Liebert(www.liebert.com;
surpassed and heat flow becomes units to increase cooling where it’s changed, we would have to re- if they do fail. An A/C breakdown
614/841-6400) offers a
an issue when the thermal output needed,” says Bill Jones, CIO and engineer our data center with in the middle of the night or over
range of coolers that can
is above 3 kilowatts a rack, Fink vice president of Interland, which improved cooling and power the weekend—in case you don’t
target temperature control
says. “This represents about 3kW offers Web hosting and other or only occupy a fraction of have a monitoring system—could
of an entire data center or
of total IT electrical power being IT services. “However, I consider the room.” mean anything from a massive
in a specific area, such as
data loss to a downed Web site.
a server rack.
“If your AC fails, strongly consid-
Your Data Center’s Heat Sum Total
er turning off key systems to pre-
vent overheating and build this
The total heat output of your data center is based on a number of components. Although server processors generate the
step into server room design,” future. “I would at least add anoth-
most heat, power generators, hard drives, and lights also contribute to rising temperatures. APC says calculating the total
says Ross Armstrong, an analyst er 50% in my total calculation in
heat output involves a simple calculation. Information needed to determine the cooling load for a complete system only
for Info-Tech Research Group. regard to what equipment you are
involves a few values, such as the floor area in square feet, and the rated electrical system power, APC says.
At the same time, you need to going to [install] and future air
monitor your systems to ensure that conditioning capacity because all
Heat output Heat output they do not become over cooled. of this can grow quickly,” Roberts
“Too-cold temperatures can cause says. “But while you should over-
Item Data required calculation subtotal
condensation, leading to compo- size your air conditioning needs
IT Equipment Total IT load power in watts Same as total IT load power nent corrosion or short circuiting,” [to be safe], you don’t want to
in watts ______________watts Armstrong says. (Disclaimer: Info- oversize it so much that you are
Tech analysts write a biweekly wasting money on electricity. You
UPS with Battery Power system rated power (0.04 x Power system rating) column forProcessor.) also, of course, want to have
in watts + (0.06 x Total IT load power) ______________watts enough capacity for future cool-
Future Proofing
ing, which is where that extra 50%
Power Distribution Power system rated power (0.02 x Power system rating)
If your data center’s heat issues comes in.”
in watts + (0.02 x Total IT load power) ______________watts
are under control now, have you At the same time, it is difficult to
Lighting Floor area in square feet, or 2 x floor area (sq ft), or thought about the future? As many predict how technology advances
floor area in square meters 21.53 x floor area (sq m) ______________watts IT admins have experienced, or changing enterprise server needs
extensive rehauls of server rack will shape future data center
People Max # of personnel in data 100 x Max # of personnel space and room redesigns were dynamics. “You have to try to fig-
center ______________watts required to accommodate the tem- ure out what the future holds five
peratures constraints when denser to 10 years down the road,” Robert
Total Subtotals from above Sum of heat output subtotals
or more powerful servers were says. “Maybe 10 years from now
______________watts
introduced to the market. So care- everything will get smaller and
ful thought should be given to cooler somehow and then you will
SOURCE: APC
what you may need to do in the have to downsize.” P
4 Gb/s Fibre Channel HBAs iSCSI Accelerator Server I/O Accelerator
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January 28, 2005 Processor.com Page 9
High-Speed
Verizon Test Markets
& Airports
The following is a list of metropolitan markets
and airports in which Verizon plans to introduce
Cellular Access
its high-speed wireless networks in 2005.
CITIES:
Atlanta
Austin, Texas
Baltimore
The Pipe Dream cable capabilities of Time Warner with the Broadband Access will be available Dallas
cellular footprint of Sprint and Nextel. through cellular handsets “sometime in Kansas City, Mo.
Moves Into The Pipeline
Short-term, it is Time Warner that gains 2005,” says Brenda Rayney, Verizon Wire-
Las Vegas
the most in the deal. It passes the traditional less spokesperson. It will require new hand-
Los Angeles
by David Weinstock and Curt Harler need for a “triple play” offering by cable sets equipped with new cards for access.
Miami-Fort Lauderdale
(cid:127) (cid:127) (cid:127)
BROADBAND IS COMING TO wireless hand- Milwaukee
sets. The same service now sold by compa- New Orleans
nies to provide high-speed Internet access New York
for laptops will be available in 2005 through
Philadelphia
cellular handsets.
San Diego
That news would ordinarily cause more of
Tampa, Fla.
a typhoon than the minor squall it is generat-
ing if it were not for the spate of mergers Washington, D.C.
that has dominated boardroom activity and West Palm Beach, Fla.
cellular market buzz recently. Regardless,
AIRPORTS:
high-speed cellular is gathering steam. It
may prove a boon to users and a cash cow Dallas/Ft. Worth International Airport (DFW)
for providers.
Dallas Love Field Airport (DAL)
The country’s three largest cellular net-
George Bush/Intercontinental Houston
works—Cingular, Sprint Nextel (pending
Airport (IAH)
approval), and Verizon Wireless—plan 2005
Houston William P. Hobby Airport (HOU)
rollouts. All the new services, made possible companies and instead gets a “four-bag- Rayney says that Verizon has identified
by cards featuring a Qualcomm chipset, will ger”: cable TV, high-speed Internet, POTS major metropolitan markets and airports that Jacksonville International Airport (JAX)
deliver the same thing: 300Kbps to 500Kbps offerings, and cellular. would have the service this year (see the Louis Armstrong New Orleans International
with “bursts” in excess of 2MBps. Here’s a look at what the three major “Verizon Test Markets & Airports” sidebar). Airport (MSY)
Not only are introductory service rollouts players will bring to the high-speed cellular Orlando International Airport (MCO)
Cingular
in the offing, but the providers are already market.
Phoenix Sky Harbor International Airport (PHX)
talking about next-generation improve- Cingular’s product is called UMTS EDGE
Verizon Wireless
ments. Sprint, for example, has already (Universal Mobile Telephone System En-
announced second- and third-generation As the big dog in the business, Verizon hanced Data Rates for Global Evolution). States by 2005; wider availability in the
upgrades for 2006 and 2007, promising Wireless is a lot more open about its plans Ritch Blasi, spokesperson for Cingular, United States is expected by early 2006.”
increased data speeds and voice capacities. than some of its competitors. The company says the markets first slated for EDGE ser- To access the service, customers must
Not all of the recent boardroom discus- currently has two high-speed wireless com- vice will be Dallas, Detroit, Phoenix, San purchase EV-DO-enabled handsets and EV-
sions of mergers and joint ventures distract- munication networks it sells to customers Diego, San Francisco, and Seattle. “By the DO-enabled PCS Connection Cards. Site
ed from broadband cellular. Sprint and seeking laptop connections. end of 2006, UMTS will be in all the top upgrades won’t require major infrastructure
Time Warner Cable are discussing a pro- One is called National Access and offers 100 metro markets,” says Blasi. upgrades but will have to add new channel
gram that would let Time Warner Cable users typical speeds of 60Kbps to 80Kbps EDGE will provide Cingular customers cards and an additional RF carrier.
offer cell phone service. and bursts up to 144Kbps. The company from 220Kbps to 320Kbps rates. Its two- EV-DO (Release A), scheduled for release
year unlimited access plan will cost $79.99 in 2006, is expected to provide “significantly
per month. Cingular will also offer price- higher data speeds on uploads and slightly
Providers are already talking about
tiered plans based on megabyte usage. higher speeds on downloads,” says Polivka.
The modem card necessary to activate Similarly, EV-DV (Evolution Data and
next-generation improvements. Sprint,
the service—an item that normally would Voice) is currently available in select mar-
cost $149—will be free to users who sub- kets. Release D, slated for 2006 or 2007,
for example, has already announced
scribe to the two-year plan. Cingular will promises higher upload speeds.
second- and third-generation upgrades also throw in a free connection manager
Will 3G Finally Fly?
and software drivers.
for 2006 and 2007. Do the math, and it is quite clear that
Sprint Nextel
people who want the same access-horse-
EV-DO (Evolution Data Optimization) is power from cellular handsets they used to
The current talks appear to springboard calls its second plan Broadband Access; it is the current branded 3G wireless product get from landlines will pay hefty prices for
off of a partnership announced last year that the one from which its cellular handset plan Sprint Nextel offers its customers. the privilege.
gave Time Warner customers a chance to will be piggybacked. Unlimited Broadband Initial service will be made in “select It would not be unreasonable for a heavy
get standard phone services over Sprint’s Access costs $79.99 per month, but there markets,” says John Polivka, Sprint enter- AT&T Midwestern landline customer, for
landline network, using Internet technology. are lower-cost plans beginning at $39.99 per prise products and networks spokesperson. instance, to expect to pay something over
It is not too much of a leap to see the pair- month that are scaled against how much “We plan to launch EV-DO in the majority $100 per month for local and long distance
ing make a move to leverage the broadband data flows through the network. of top metropolitan markets in the United service, with a second line for unlimited
Internet access.
Broadband cellular test market customers
Sprint Wireless Network Migration Path
might pay $70 per month for local and long
distance cellular service, plus $80 per month
In addition to the 3G wireless network Sprint plans to make available in select
for unlimited Internet access for a new $150
markets this year, the company has plans for additional improvements in the Next-generation CDMA-based technology monthly phone bill. Compare that to the $50
near future. This timeline illustrates the progression of cellular data 3.1Mbps DL 3.1Mbps DL most customers pay for monthly cable
network speeds offered by Sprint. 2.4Mbps DL 1.8Mbps UL 1.8Mbps UL modem access, and cellular handset cus-
144Kbps UL 1xEV-DO (Release A) 3G 1xEV-DV (Release D) tomers will have to realize an extra $30 a
144Kbps DL 3G1x EV-DO month for the convenience of carrying their
144Kbps UL Internet access wherever they go.
3G1x RTT Ultimately, this decision boils down to
56Kbps the content being pushed through the
14.4Kbps 2G (Compression) pipeline. It may be difficult to justify a cel-
2G IS-95A lular handset broadband decision if MP3s,
message text, and video games are the only
applications coming to the screen.
However, for the business user who can
1999 2000 2001 2004-2006 2006-2007 Peak Speed put the cost on the expense account, access
to broadband cellular while on the train to
DL: Download UL: Upload
work in the morning, in a restaurant parking
Note: Speeds listed can be achieved on wireless devices such as phones and PCS Connection Cards for laptop computers. lot at lunch, or in the hotel at night would be
well worth the price. P
Page 10 Processor.com January 28, 2005
Cellular Modems
Bolster Wireless Options
This Mobile Technology “In fact, Verizon has been show- subscribers to choose one or the budgets. While many carriers are
ing ads in New York City for their other for wireless service. The implementing flat-rate fees that
Could Make An Impact, Say Analysts
data services and the ads always most common standard in the allow a certain amount of monthly
feature workmen outside trying to United States is CDMA (Code data transmission, additional costs
by Christian Perry typical dial-up and could push download blueprints or instruc- Division Multiple Access), a for transmission above that cutoff
(cid:127) (cid:127) (cid:127) speeds into the megabit range in tions,” Pellegrini says. “For small spread-spectrum technology that can add up quickly when carriers
INAWORLDTHATgrows ever less the near future. Despite the allure companies, the service might not offers speeds of 144Kbps with its charge $10 per megabyte above
tethered, companies are discover- of fast speeds, cellular con- the quota. The flat-rate
ing increasingly varied ways for nections aren’t necessarily fees generally start around
their employees to wirelessly a no-brainer for businesses. $10 and reach as high as
access company data, communi- “The evolution of 3G $80 or more for unlimited
cate online, and perform research. service is seriously speed- usage plans.
Although Wi-Fi remains steady at ing up rates to the point “Companies would be
the top of the buzzword heap, cel- where streaming video wise to advise employees
lular modems are quickly gaining and audio are feasible, but to use the service mainly
momentum in a market that looks many of the advantages of for email and necessary
to explode in coming years. 3G aren’t useful for enter- Web surfing,” says Pelle-
In fact, In-Stat/MDR recently prise users,” says Brian grini.
predicted that 14 million cellular Pellegrini, wireless ana-
A Look Ahead
modems will ship by 2009, up lyst with ABI Research.
from approximately 2.5 million “Most users will be using The speeds inherent in
units in 2004. The market is al- 3G networks with handset today’s cellular service are
ready enjoying immense growth, devices instead of laptops, nothing spectacular, espe-
as the research firm also revealed so they want to be able to cially when users can
growth of 167% from 2003 to view multimedia any- expect real-life speeds of
2004. Furthermore, an upcoming where and be able to about half what’s adver-
report from ABI Research will move place-to-place while tised for their service. But
show that cellular data card pene- viewing. Business users the available speeds should
tration in the notebook PC market are an entirely different increase drastically over
will continue to rise throughout animal in this respect, coming years, inevitably
The Dell TrueMobile 5100 features data speeds up to 53.6Kbps,
the decade, as will the revenue because they don’t need drawing customers that
tri-band operation, and a choice of T-Mobile or AT&T wireless service.
created by data card sales. instant mobility.” previously avoided the
Of course, walking and once-slow technology.
Wireless Freedom
working with a laptop is impossi- be as attractive since they lack bar- 1xRTT (Radio Transmission “Cellular 3G service is expand-
Cellular modems, currently ble, and Pellegrini notes that lap- gaining power, so unless they real- Technology) service and much ing rapidly and will continue to get
available in the form of PCMCIA top users tend to congregate in ly need true mobility, it might not higher speeds in several U.S. met- better and better,” explains Pelle-
cards that plug into notebooks, “predictable” areas such as air- be worth it for them.” ropolitan areas. grini. “Verizon plans to finish 3G
deliver the potential for far more ports, coffee shops, and office The other primary standard is rollout in 2005. Sprint and Cingu-
Choices Ahoy
freedom than is typically granted complexes. Because most of these GSM (Global System for Mobile lar are aiming for late 2005, but
by a Wi-Fi connection. Instead of areas are indoors, users might not For enterprises that do seek true Communications), which uses most likely will be delayed until
obtaining Internet access wherever always be able to obtain cellular mobility, deciding on a cellular TDMA (Time Division Multiple 2006 because of mergers.”
a hotspot is available, employees service, which means that Wi-Fi, service that best fits their needs
can access the Internet wherever or a dual Wi-Fi and cellular can be a challenge. Unlike Wi-Fi,
The speeds inherent in today’s
they can use their cell phones, as approach, might make more sense which boasts compatibility with a
the modems connect to cellular for many enterprises. But for wide range of wireless equipment,
cellular service are nothing
networks just like cell phones. companies with employees that cellular services demand particu-
Further boosting the hype sur- always work outside or are con- lar types of devices to work with
spectacular, especially when
rounding cellular modems is the stantly on the go, cellular could specific services.
advent of 3G, which already fea- be an attractive option, depending Two cellular standards cur- users can expect real-life speeds
tures end-user speeds faster than on the size of the company. rently drive the market, forcing
of about half what’s advertised
Cellular Modems
for their service.
Here’s a look at some of the cellular data cards available today. The cards vary in their features and prices, so be
sure to select a service that fits your needs before you select a card. Some cellular service providers allow only cer-
Access) technology and offers Although Wi-Fi continues to
tain cards to be used with their networks.
speeds up to 2Mbps. Unlike attract enterprise business as com-
CDMA, GSM is used in Europe, panies unearth new ways to use
Model Features Price Contact but GSM service in the United the technology, cellular continues
States is sparse or nonexistent in to make huge inroads into the
Nextel iM1100 Speeds up to 56Kbps; coverage $229.99 Nextel Communications
many locations. GSM comes in wireless data landscape.
on Nextel’s all-digital national www.nextel.com
several flavors with varying speeds, “The major operators have all
network; WTLS authentication; [phone]
including GPRS (General Packet begun to back away from offering
powered by own battery
Radio Service), EDGE (Enhanced Wi-Fi hotspots because they want
Sierra Wireless Speeds up to 130Kbps on $349 Sierra Wireless Data GSM Environment), and to push users toward their shiny
AirCard 775 worldwide EDGE networks; www.sierrawireless.com UMTS (Universal Mobile Tele- new 3G networks in order to
global roaming; worldwide use [phone] communications Service). recoup the cost of building them,”
with quad-band operation When choosing a service, enter- says Pellegrini.
prises can easily make the mistake But Wi-Fi isn’t going away any-
Dell TrueMobile 5100 Data speeds up to 53.6Kbps; $179 with AT&T Dell USA
of choosing a carrier based on that time soon and should even present
choice of T-Mobile or AT&T service; $149 www.us.dell.com
carrier’s basic digital coverage a major challenge to 3G in the
wireless service; tri-band with T-Mobile [phone]
instead of its digital data transmis- future, particularly when WiMAX
operation service
sion coverage. More pitfalls enter emerges with its promised broad-
Sprint PCS Data speeds up to 144Kbps $179.99 Sprint the equation when employees with band speeds and 10-mile ranges.
Connection Card using CDMA 1x; voice interface www.sprint.com/business CDMA service travel overseas In any case, Pellegrini says that
CF2031 with earbud [phone] and discover they can’t connect to technologies such as WiMAX and
their cellular service, driving the next generation of cellular
Sony Ericsson GC83 Triple-band EDGE/GPRS $299 or $249 Sony Ericsson
home the importance of choosing technologies will be operating at
technology; detachable antenna; with one-year www.sonyericsson.com
the correct service for travelers. speeds of 50Mbps to 100Mbps,
supports text messaging AT&T service [phone]
Cost is also a concern, particu- which will supply enterprises of
agreement
larly for SMEs looking to keep a all sizes plenty of options for
tight rein over easily expanding wireless access. P