Principles of Leadership and Management in Law Enforcement

379 Pages·2013·1.92 MB·English

by  Bayens

FORENSICS & CRIMINAL JUSTICE Birzer PrinciPles
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Effective police organizations are run with sound leadership and management strategies that take
into account the myriad challenges that confront today’s law enforcement professionals. Principles M
of Leadership and Management in Law Enforcement is a comprehensive and accessible textbook
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exploring critical issues of leadership within police agencies. Every chapter includes key concepts,
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definitions, chapter objectives, and review questions. Organized in logical fashion, each new chapter
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• The evolution of the modern police department i
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• Leadership approaches and management theories n
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• Organizational structure of a police department
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• Strategic short- and long-term planning l f
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• Business approaches, including Six Sigma and COMPSTAT e
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• New technology such as computer-aided dispatch, vehicle monitoring, and crime mapping d
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• Managing police stress and the work environment n e
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• Legislative issues impacting police, including Title VII c i
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• Policing in an era of advanced homeland security
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• Ethical issues e d

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Suitable for a one-semester course, the book’s easy reading style minimizes the need for memorization
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and reinforces salient points through boxed highlighted areas. Written by three renowned criminal
justice experts, this volume encourages readers to think expansively and develop new insights into the
future direction of police leadership and management.
K13775 Michael l. Birzer
gerald J. Bayens
6000 Broken Sound Parkway, NW
Suite 300, Boca Raton, FL 33487
711 Third Avenue
New York, NY 10017
an informa business cliff roberson
2 Park Square, Milton Park
www.taylorandfrancisgroup.com Abingdon, Oxon OX14 4RN, UK www.crcpress.com
K13775_cover.indd 1 5/7/12 2:08 PM

PRINCIPLES
of
LEADERSHIP
and
MANAGEMENT
in
LAW ENFORCEMENT

PRINCIPLES
of
LEADERSHIP
and
MANAGEMENT
in
L AW ENFORCEMENT
Michael L. Birzer
Gerald J. Bayens
Cliff Roberson
Boca Raton London New York
CRC Press is an imprint of the
Taylor & Francis Group, an informa business
CRC Press
Taylor & Francis Group
6000 Broken Sound Parkway NW, Suite 300
Boca Raton, FL 33487-2742
© 2012 by Taylor & Francis Group, LLC
CRC Press is an imprint of Taylor & Francis Group, an Informa business
No claim to original U.S. Government works
Version Date: 20120525
International Standard Book Number-13: 978-1-4398-8035-7 (eBook - PDF)
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For Joan, Gwynne, and Elena

Table of Contents
Preface xix
Authors xxi
1 Introduction to the Modern Police Agency 1
Key Individuals, Concepts, and Issues 1
Definitions 1
Chapter Objectives 1
Introduction 2
Management and Leadership 3
Evolution of the Modern Police Department 5
Early Policing 5
Early English Law Enforcement 5
Development of Established English Police Forces 7
Policing in the American Colonies 9
Policing in Urban America 10
State Police 12
Police Reform Era 12
Progressive Era 12
Professionalism 13
Wickersham Commission 13
Policing in the 1950s and Early 1960s 15
War on Crime Era 15
Community Policing 17
How Does Community Policing Affect the
Role of the Police Supervisor? 19
Policing Styles 21
Watchman Style 21
Legalistic Style 22
Service Style 22
Development of Police Management Theory 23
Traditional Management Model 23
Scientific Management 23
Bureaucratic Management 23
Administrative Management 24
Leadership 24
vii
viii Table of Contents
Human Relations Model 25
Behavioral Science Model 25
Systems Theory 26
Contingency Theory 26
Human Resources Model 26
Organizational Culture 29
Questions in Review 29
Biggest Mistakes Police Leadership Makes and
How to Avoid Them 31
Lucky or Cunning and Resourceful 31
What Is Your Opinion? And Your Justification for That
Opinion? 31
End Notes 32
2 Introduction to Management Theory 35
Key Individuals, Concepts, and Issues 35
Definitions 35
Chapter Objectives 36
Introduction 37
Management Theory 39
Scientific Management 40
Frederick Winslow Taylor 40
Henry Gantt 41
Frank and Lillian Gilbreth 43
Bureacratic Management 44
Max Weber 44
Administrative Management 48
Henri Fayol 48
Mary Parker Follett 49
Chester Barnard 50
The Humanistic Management Approach 50
The Human Relations Movement 50
Elton Mayo 50
Abraham Maslow 51
Behavioral Systems 53
Kurt Lewin 53
The Human Resources Perspective 54
Douglas McGregor 54
Rensis Likert 56
Systems Approach 57
Peter Drucker 57
W. Edwards Deming 59