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BEST U.S. COLLEGES–AND THE ONES TO AVOID/Pg.82 R NI R I N D I A E G . N O . M A H E N G / 2 0 0 9 / 2 8 1 0 2 PPRRIICCEE RRSS. 110000. AAUUGGUUSSTT 2233, 22001133 F TIME TO O R B E S INDIA V IDNaDyE SPpEPeNcgiD.a3El 7INsCsuEe O L U M BRE A K E I N D I A 5 I S S U E 1 7 A U G U S T 2 3 , 2 0 FREE 1 3 I N D E P E N D E N C E D A Y S P E C I A The boundaries of L economic, political and individual freedom need to be extended www.forbesindia.com LETTER FROM THE EDITOR-IN-CHIEF Towards Greater Freedom F or a country that became politically free in 1947 and took a stab at economic freedom in 1991, the script in 2013 could not have been worse: An economy going downhill, a currency into free fall, and a widespread feeling of despondency and frustration. A more full-blooded embrace of markets should have brought corruption down and increased competition for the benefi t of customers and citizens alike. But that was not the path we took over the last decade. An expanding pie should have provided adequate resources for off ering safety nets to the really poor even while leaving enough with the exchequer to fund public goods. But India is currently eating the seedcorn of future growth with mindless social spending. Corruption has scaled new heights, politicians have been found I N D I A hand-in-glove with businessmen to hijack state resources for private ends, and a weakened state is opting for even harsher laws and an ever-expanding system of unaff ordable doles to maintain itself in power. Politicians have raided the treasury for private purposes, and businessmen fi nd more profi t in rent-seeking behaviour than in competing fairly in the marketplace. As for the citizen, she is angry with the steady whittling down of freedoms, a crumbling education and health care system, and pathetic public services. The current political power arrangement between centre, states, cities and villages is coming apart at the seams. The India is getting impending carve-up of Telangana from Andhra shows that super- ready for the large states are not inclusive enough, even as super-cities such as Mumbai and Delhi are being misgoverned due to a misalignment next freedom between political power and accountability to citizens. struggles, the next Indians are not taking it lying down anymore—as the Anna Hazare million mutinies movement and the public protests over the Delhi gangrape of 2012 indicate. Governance has become the talking point of the next election. The people are fi ghting back. They may not have succeeded in organising themselves too well, but they are speaking up. India, in short, is getting ready for the next Best, freedom struggles, the next million mutinies. In our Independence Day special issue that is now in your hands, we asked several eminent businesspersons, experts, independent thinkers and non-conformists to share both their diagnosis R JAGANNATHAN and remedies for India’s next phase of growth and movement Editor-in-Chief, Forbes India towards greater personal, political and economic freedom. [email protected] This year’s I-Day comes when the country is on the cusp @TheJaggi of major political change. The ideas in this issue should thus be fodder for the electoral battles of 2014 and beyond. AUGUST 23, 2013 | FORBES INDIA | 3 Contents Volume 5 | Issue 17 | August 23, 2013 a di n INDEPENDENCE es I b or DAY SPECIAL or F Atri f a v n a h d u 28 S Online Grocers: Bal Krishn Birla and Mukesh Singh I N D I A 10 5 68 Surjit Bhalla: India Stays Dole Up, 12 Subsidy Down 6 1 3 70 Manish Sabharwal: Why the God of Jobs Doesn’t Smile 8 on India 13 72 Ajay Shah: The State Should Enter the Picture Only When Markets Fail 11 74 Dileep Ranjekar: Our Biggest 9 Challenge is to Improve Teaching Competence 92 2 4 7 76 Akhil Gupta: Let the Sun Free India from a CAD Crisis Life 1. Keki Mistry 2. Wilfried Aulbur 3. Swati Piramal 4. Yogendra Singh Yadav 5. Manish Sabharwal 6. Jayaprakash Narayan 7. Dileep Ranjekar 80 The Lost Heroes of Economic 104 The Silver Ceiling 8. Bimal Patel 9. Pratap Bhanu Mehta 10. Ajay Shah 11. Akhil Gupta 12. Bibek Debroy 13. Surjit Bhalla Jasodhara Banerjee Freedom They championed a free market 92 The Intolerant Indian 107 Imagine There’s No Heaven Features AMERICA’S BEST COLLEGES 48 Jayaprakash Narayan: Fixing economy against Nehruvian policies Salil Tripathi Devangshu Dutta 82 Colleges at Risk Governance with Reforms and CORPORATE ACCOUNT Forbes’s annual ranking of the top Economic Freedom 96 All Work and No Play 110 They Fill Our Lives 24 How Etihad will Digest Jet 300 colleges—and those you need to Genesia Alves Dilip D’ Souza The deal will change much more worry about 50 Wilfried Aulbur: India has its Upfront than Jet’s international routes Own Silver Linings Playbook 98 The Family Way 112 The Private Citizen INDEPENDENCE DAY SPECIAL BRIEFING Sandip Roy Sunil Abraham BIG BET 38 India can’t be a Jugaad Economy 56 Pratap Bhanu Mehta: When 22 The Pursuit of Happiness 28 ZopNow Takes a Crack at Forever Business Bats Against Itself More money does not necessarily 100 Imagining Equality 114 Democracy on the Rocks Online Grocery We need key policy reforms, and a mean more happiness Nilanjana S Roy Imran Khan The fi rm’s ‘three-hour delivery’ wider ambit of freedom 60 Yogendra Yadav: India is a State- promise can make or break its future Nation, Not a Nation-State Subscriber Service: To subscribe, change address or enquire Regulars 42 Keki Mistry: How to Rescue the about other customer services, please contact: FORBES INDIA, Subscription Cell,C/o Digital 18 Media Ltd, Empire Complex, WE VALUE YOUR FEEDBACK. STRATEGY Government-Business Equation 62 Bimal Patel: We Have to Free Our 414, Senapati Bapat Marg, Lower Parel, Mumbai - 400013. Write to us at: 32 Global Brands from Emerging Cities from the States’ Clutches 10 Letters 20 World Watch T(Mel:o n9 1–-F2r2id-4ay0:0 1109 a8m73 - / 6 4 p0m0)1 S9M87S4 F. OFaRxB- E0S2 t2o-2 5419811088 04 foLrebtetesr.isn mdiaay@ bnee tewdiotrekd1 f8oorn blirneev.ictoym. Economies 46 Swati Piramal: How to Make 12 Check-in 116 Thoughts Email: [email protected], Read us online at www.forbesindia.com China can show how companies in India a World Leader in Low-Cost 66 Bibek Debroy: Between the TToo saudbvescrtriisbee,, vviissiitt wwwwww..ffoorrbbeessiinnddiiaa..ccoomm//asduvbesrctrisipet/ion/ Cover Design by Anjan Das these economies can build brands Health Care ‘Illfare’ State and the Deep Sea 6 | FORBES INDIA | AUGUST 23, 2013 AUGUST 23, 2013 | FORBES INDIA | 7 www.forbesindia.com (cid:2) (cid:2) (cid:2) (cid:2) (cid:2) (cid:2) (cid:2) (cid:2) Magazine Upfront Features Life Daily Sabbatical Multimedia Blogs News Lists INDIA http://forbesindia.com/blog/ MUST-READ BLOGS Lessons From Detroit’s Demise http://forbesindia.com/blog/ Detroit is a very real and OUR BLOGGERS sad example of how a boom turned into bust in less than a generation. The PRINCE SEEMA newfound prudence in the MATHEWS SINGH bond markets from investors THOMAS Writes on who have been burnt by this sci-tech and default, may perhaps be Tracks the all things the real driver of change in world of that lie at the getting municipal leaders business from intersection and planners to make the the rear seat diffi cult choices they need to BINDU The MOOC QuesItionN Dshare thIeir gAroceries with. ANANTH Massive Open Online Indians, too, have a slightly President, SANJEEV Courses are here to stay. different approach GUPTA IFMR Trust Question is: In what form? How we Forgot Chhedda Internet Bhargava vs Supermarket... Padmanaban in the Explores how Managing Partner, Now Open! Bhagwati vs Sen Spat fi nance can be a Emerging Opportunity Even in the West, e-portals Why don’t we engage in force for good Consulting are creating robust front- scientifi c public debates end touch-and-feel stores. on critical issues; why People aren’t comfortable do our scientists remain with only an IVR system to socially insensitive? http://forbesindia.com/multimedia/audio/1 FORBES INDIA Podcasts Now Available on iPad TIME TO WHY BANKING IS Download the BREAK FREE AN ATTRACTIVE SECTOR Forbes India App By R Jagannathan & Dinesh Narayanan By R Jagannathan http://forbesindia.com/thedailysabbatical/ The Bottom Line Do Your Negotiating on Corporate Tweeting Techniques Create DAILY SABBATICAL Research suggests Twitter Value? helps market liquidity of It’s no longer a game little-known companies of hardball. Today’s Crowdfunding negotiations involve a Poor more than just money Investment? Crowdfunding promises to democratise 10 Recipes funding of for Better Thinking startups. But is How action-focussed that necessarily business leaders can a good thing? sharpen their thinking skills 8 | FORBES INDIA | AUGUST 23, 2013 Founder & Editor, Network18: Group CEO, Network 18 & Group CFO: RDS Bawa Raghav Bahl Publisher, Forbes India: CEO, Web18: Lakshmi Narasimhan President & Editorial Director, TV18: B Sai Kumar CEO, Network18 Media: Sanjay Dua Senthil Chengalvarayan CEO CNN IBN IBN7: Group COO, Network 18 : Dilip Venkataraman Editor-in-Chief: R Jagannathan Ajay Chacko Director Operations, Network18 & COO IBN Lokmat: Sanjay Sharma Design Director: Anjan Das CEO, Forbes India: Gurmeet Singh Operations Director & CTO Director-Online & Events: Broadcast: Piyush Gupta Deepak Ajwani ADVERTISING SALES Senior Vice Presidents: Editor (Features & Special Projects): Vishal Srivastava FORBES MEDIA LLC Abhilasha Khaitan Maulik Thakkar, Kumar P, Chairman & Editor-in-Chief: Editor (ForbesLife India Manavdeep Singh, S Shivakumar, Steve Forbes & Social Media): Peter Griffin Fardeen Sayeed, Niraj Ladia, President & CEO: Mike Perlis Senior Editor (Economy & Policy): Nitya Sharma, Atishay Singh, Chief Product Officer: Dinesh Narayanan Jaskaran Gulati, Preetika Mehta, Lewis D Vorkin Senior Editor: Seema Singh Mansi Shah, Sahil Menghani, CEO / Asia: William Adamopoulos Senior Associate Editor: Rashmi Nath, Vibhor Nigam, Editor, Forbes Asia: Tim Ferguson Cuckoo Paul Prashant Shirke & Kumar Kamble Contributing Editor: Mitu Jayashankar EVENTS CSuomnsaunlat iMngu kEhdeitrojere: SGEvhireriisnrhat smS Hh Naearamrdaa y:,a ASnlampjajuanrnat h SGyhu,a lramtia Vmiaegwasz &in eo aprine inoonts neexcpersessasreidly i nth tohsise of Digital18 Media Limited (Digital18), its Editor (Markets And Finance): publisher and/or editors. 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R – 847/2. T.T.C. MIDC, Rabale, Navi Mumbai – NETWORK18 MANAGEMENT TEAM 400 701 & Published at Empire Complex, 1ST CEO, CNBC-TV18 & CNBC AWAAZ: Floor, 414, Senapati Bapat Marg, Lower Parel, Anil Uniyal Mumbai - 400 013. AUGUST 23, 2013 | FORBES INDIA | 9 LETTERS TO THE EDITOR Readers Say Pharma Buzz Web Wars Refer to ‘Fortis’s U-Turn’ (August 9, Refer to ‘Gobble Gobble Google’ (July 2013, issue). Great story on Fortis and 26, 2013, issue). A great research topic its promoters. I appreciate the eff ort would be why American companies like that obviously went in, but I stopped Google, Apple and Amazon have failed reading once I read that “...the rental to crack the Chinese puzzle while here that Fortis is paying to Religare Health in India they are doing signifi cantly Trust is more than the earnings before better. The key to this is the dominance interest, depreciation, tax and amortisa- of English language in India that makes tion...”. This, coupled with the lemon it an easy market for Western multina- that Ranbaxy has turned out to be, is all tionals, whereas in China, government that an investor needs to know about ‘help’ is provided to local companies. the company, its promoters and their Rajesh Tyagi, on the web India needs business practices. Amit Bhandari, via email ITNhis is boDund toI hapApen when there more search is no competition in the search space. engines. Gas Bubbles Everyone is busy launching ecommerce Without that, Refer to ‘How India has Punctured its sites; who will build a search engine? one can’t Gas Balloon’ (August 9, 2013, issue). China couldn’t aff ord to kick Google out Imports are not a solution to the long- before building Baidu. I strongly feel blame Google term vision of energy independence. It that India needs more search engines. for monopoly only helps serve the immediate need of Without that, one can’t blame Google industries invested in gas-based energy for monopoly. production—for internal consumption Arun Y, on the web or sale. It is ironical that ministries resort to measures like restricting gold Corrections & Clarifi cations imports when policy reform is what can serve the dual purposes of reducing Issue August 9, 2013 current account defi cit and bridging the On Page 14 — By 2015 [wrongly demand-supply gap in energy. mentioned as 2005], nearly half of the world’s largest companies will Varun Narula, on the web have their R&D facilities in India. Water Woes On Page 84 — The article ‘Why Refer to ‘No Country for Pure Water’ Banaskantha Loves lady Rosetta’ (August 9, 2013, issue). Impure water is by Vivian Fernandes was made the root cause for many diseases. Fifty possible by the Inclusive Media Fellowship of Delhi’s Centre for the percent of people in developing coun- Study of Developing Societies. tries suff er from one or more water- related diseases. Eighty percent of these Issue July 26, 2013 diseases are caused by contaminated On Page 72 — water. Providing safe drinking water to twitter.com/Forbes_India In the article people has been a major challenge for ‘The Franchise facebook.com/ForbesIndia governments in these countries. The Four’, the images need of the hour for rural areas is for Stephenie linkedin.com/groups?gid=1959962 mobile water purifi cation systems. Meyer’s and JK Rowling’s books were www.google.com/+ForbesIndia Dr A Jagadeesh, on the web interchanged. The error is regretted. 10 | FORBES INDIA | AUGUST 23, 2013 Check-in / APERTURE / I N D I A three million converged 73,800,000 on Copacabana beach in Rio for Pope Francis’s mass on World Youth Day. He has emerged as an unlikely champion for the youth. “The world crisis isn’t The number of young people who are unemployed globally, ers treating the young well. We run according to Global Unemployment Trends 2013, released eut the risk of having a generation earlier this year by the International Labour Organization. R es / that doesn’t work,” he has said. The persistent economic crisis will probably push another ora As governments show little half a million into unemployment by 2014. The youth M o intent to fi x this, faith, perhaps, unemployment rate had touched 12.6 percent in 2012, ergi is a useful friend to have. and is expected to increase to 12.9 percent by 2017. S 12 | FORBES INDIA | AUGUST 23, 2013 Check-in / CHANGE AHEAD / government-sponsored / GRADING THE CEO / programmes. For Professionals to Mayer’s instance, Delhi Turn Babus? ran 147 Centrally- Mixed Marks sponsored schemes during the 11th Plan. At the village level too, there is a crunch of personnel who can use government funds to plan and execute projects. The NAC reportedly wants professional managers only for the unlike her three big-ticket programmes. predecessors, Marissa Mayer The question is: Is has now managed to make it it possible to rope in through an entire year as the the sonia gandhi- Clearly, this is an experienced profe- Yahoo CEO. She even got a $1.1 led National Advisory idea whose time had ssionals who’ve typi- million bonus halfway through. Council (NAC) come long ago. cally been dissuaded Did she earn it? Shares are up has reportedly Lack of capacity by the poor pay? PlusI, N80 peDrcent, thIankAs mainly to recommended to the and skilled managers babus often resent Yahoo’s appreciating stake government that it hire has been a serious the lateral entry of in Chinese internet phenom professionals to run problem affl icting the professionals. Alibaba, but doubts persist, fl agship programmes. numerous and large - DINESH NARAYANAN especially after activist investor Daniel Loeb announced he was selling most of his stake back to the company. Here’s / TRANSITIONS / how her freshman year went: a Industry Movements hPoRmOeD pUagCeT iSs :m Bo–r e A r eraelv-atmimpee dan d bes Indi social. Mail got a facelift, as did For ea sundaram, one of the usha sangwan saoxmede a mt loebaislet tawpop sd aonzedn F olilcdk pr.r Moda-yer ori for most experienced fund has been named ucts. But there’s still no killer app, d G a managers in India, has the fi rst female and holes remain in mobile, social, Pras recently joined Pramerica managing video and automated ad buying. m: a Mutual Fund to look after director at the EARNINGS: C Revenue, fl at since dar portfolio management services. Life Insurance 2011, fell 7 percent to $1.14 billion Sun Jain and ChandresShu Nndigaarmam, w, aalos npga rwt iotfh Z Purraischha nt C(LoIrCp)o oraf tIinodni a. ibhnuo tto h maeco scseotcu oonfnt idst fqcoourma irtetses s rfh.r Paorrmoe fi oh tfo jAwulm iYbapa-ebda, uters; EA Mutual Fund where they had collectively decided e to stay away from IT stocks in 1999. Pramerica Sveatnegrwana nsi, nacne L IC eaa yrenairn-gesn. dB leiyfto, nMda vyaegru iesn p’rto smayiisnegs of on / R MF is sponsored by Prudential Financial Inc. 1981, has worked when things will improve. acks for the company ACQUISITIONS: B She’s on a cas J u uNnitiilne Pvaerran hjpaes aasp tphoei hnetaedd o f ihno aurseinasg lfii knea nce, ssbhiitloiloiponpnsi nfaognr ds Tp ournemeeb, blwrl.oi tSchhk be1’u7ss sstmteirla,l l$el 1ya.ec1iq nugi - Mayer: L direct marketing, a iRtse pgllaocbianlg h hoimme a csa Hrei nbduusisntaenss . international ad tech and consumer services. Mariss Unilever MD is Sanjiv Mehta operations and, YMahOoRo Aa LdEe:s tBin+a tMioany ewro hraksp lmacaed e ges; most recently, a (in pic), who heads operations again, importing engineering and m in the Middle East and North sdeirrevcetdo ar so ef xecutive pGrooodgulect. -Hmear naapgpermoveanlt r taatlienngt o fnro tmhe Getty I Africa. Mehta has been with Unilever for 21 years communications. employee rating site Glassdoor is 84 op: but has never worked for the company in India. percent, despite her controversial m T o ban on working from home. Fr 14 | FORBES INDIA | AUGUST 23, 2013 Check-in / AUTO TALES / / CHINA EFFECT / GM India’s Cup of Woes Spot the Opportunity as things stand, 1.14 25 3% General Motors lakh a clutch of (GM) India is not in Chevrolet Taveras were Senior GM India’s investment banks, the driver’s seat. recalled. Manufacturing of Sail management market share including Nomura Late last month, the U-VA suspended. Final recall personnel and Barclays, recently number not announced were fi red company announced its lowered expectations decision to recall 1.14 lakh WHAT NEXT? of China’s growth. units of its utility vehicle (cid:2) Salvage serious loss of reputation and brand equity Media reports say the Tavera, manufactured (cid:2) Deal with government investigation gloomiest forecast came between 2005 and 2013, (cid:2) Costly and tedious recall process from Nomura which because they failed does not rule out the to meet emission and Sheila Jain Sarver (head end here. From early Asian giant’s output specifi cation norms. of GM’s India technical July, GM has halted the growth falling below There has been no centre at Bangalore) production of its Sail 6 percent next year. offi cial statement on the and Sam Winegarden sedan and hatchback The probability of a cause, but media reports (vice president for global citing quality issues. It is hard landing in China suggest GM engineers engine engineering). contemplating a recall. may be benefi cial to India manipulated emission The problem doesn’t Dealers belieIve thNis Dif it mIanaAges its economy tests to comply will aff ect business. with government And it’s not as if GM standards. Post the India’s cars have controversy, GM been selling big. In has fi red about 25 June, it sold 6,575 people, including vehicles, down 11 Anil Mehrotra percent year on year. (India CFO), - ASHISH K MISHRA / MARKET WATCH / the BSE FMCG Index of the slowdown. and currency slightly has risen by 227 percent Private banks received better. Chinese demand Slowdown to 6,948. When nothing a setback last month over the past decade Begins to else was performing, when the RBI tightened fuelled a rally in global Impact FMCG consumer (and pharma) liquidity to protect the commodity prices such stocks along with rupee. There are also as those of metals and oil. Stocks Too private banks seemed initial signs that well- Those are now coming to be the best bets. As a known consumer names off as its economy slows. result, valuations have are slipping. In the For instance, some expect the downturn in the sky-rocketed; the index recent round of earnings, oil prices to even drop India growth story spares trades at an earnings market leader Hindustan to $70 a barrel, which no one, not even the multiple of 41. Compare Unilever disappointed bodes well for India. Sensex’s top performers. this to 14 for the Sensex the street with a 7 percent But the recent fall in Consumer companies and the disparity is top line growth. HUL the value of the rupee has have been stock market stark. So now, as FMCG said it has seen growth eroded any gains from darlings for close to fi ve stocks get hit too, it rates slipping since the lower oil prices. If the years. During this time, is a grim affi rmation fi rst half of 2012. ITC also government is able to let the street down with stop the erosion, it may HUL ITC Dabur Marico FMCG Index its top line as cigarette be able to take advantage es g a 22-Jul 696 368 170 215 7,433 volumes declined by 1-2 of the dipping prices, m y I 26-Jul 663 368 171 217 7,267 percent, according to thus easing the pressure ett G 31-Jul 615 336 161 208 6,814 brokerage estimates. on the trade balance. ht: g Stock price in Rs - SAMAR SRIVASTAVA - DINESH NARAYANAN Ri AUGUST 23, 2013 | FORBES INDIA | 15 Check-in / IT GROWTH / Bigger, but not Bulkier, the Incubator Way involve bulking up staff . focussed about business Typically, companies than academic incubators, use solution accelerators, and our programmes are automation and portfolio much longer than those changes to achieve this. of a typical accelerator Tata Elxsi, a Bangalore- [which last about three based Rs 622-crore design months]. The idea is to services fi rm, has taken a help create companies that diff erent route by setting will help us strategically.” up a business incubator. Tata Elxsi benefi ts from The concept isn’t a 10 percent equity stake. new—it started in the US The selected start-ups as a way to encourage get 18 months of ready- entrepreneurship. In to-use infrastructure, India, incubators were dedicated mentors mostly associated with and help from Elxsi’s academic institutions. marketing and business In recent years, a I N DdevelopImenAt teams. variant of incubators Elxsi, which recently technology services logistical problems called accelerators is signed up its fi rst startup, companies across the associated with larger taking off , driven by a telecom fi rm called Big country face what its teams. Also, investors the private sector. V, expects to incubate 30 executives call ‘a linear and stock markets tend Tata Elxsi’s initiative, companies in the next growth’ problem: The to give a premium to incub@TE, is diff erent three years. If it succeeds, it more they grow, the companies showing from all these, says Rajesh might just pave the way for more they have to hire. non-linear growth— Kumar, VP, Strategic other mid-sized companies. Managers worry about the kind that does not Initiatives. “We are more - NS RAMNATH / STARTUP FUNDS / Scholar- / ASK 50 BILLIONAIRES / investors in Student VCs Philadelphia Is a College Education Worth in 2012, first round the Time and Capital, a Philadelphia VC Money? firm, put $500,000 into a fund for students to invest y in startups. Dorm Room erl NO ass Fund has since expanded 8.5% C n to colleges in two more incredible companies. getting their PhD in a gh cities. Its 15 investments, Second, the best VC biology. And as they e M y mostly $10,000 to funds are run like graduate they select b m $20,000, include screen- startups, so we should their replacements.” o o R sharing software Firefly find students who want How do they find m or and online used-car to build a VC startup.” their investment D e; retailer ZenKars. We How do you choose opportunities? “They YES ur ct spoke to First Round your committees of tap their personal 92.5% pi dia partner Phin Barnes. students? “We have networks. They work n p: I Where did the idea an open application for to deeply understand o m t originate? “First, college anyone from undergrads problems and meet —Results of an Anonymous Poll Fro students can create in liberal arts to people incredibly smart people.” oWf o5r0ld M’se Bmilbleiorns aoifr eTsh Le iFstorbes 16 | FORBES INDIA | AUGUST 23, 2013

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