Present Like a Pro Present Like a Pro The Modern Guide to Getting Your Point Across in Meetings, Speeches, and the Media Carl Hausman Copyright © 2017 by Carl Hausman All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, except for the inclusion of brief quotations in a review, without prior permission in writing from the publisher. Library of Congress Cataloging-in-Publication Data Names: Hausman, Carl, 1953-author. Title: Present like a pro : the modern guide to getting your point across in meetings, speeches, and the media / Carl Hausman. Description: Santa Barbara, California : Praeger, [2017] | Includes bibliographical references and index. Identifiers: LCCN 2016042048 (print) | LCCN 2016056962 (ebook) | ISBN 9781440853289 (hardcopy : alk. paper) | ISBN 9781440853661 (pbk. : alk. paper) | ISBN 9781440853296 (eBook) Subjects: LCSH: Business presentations. | Public speaking. | Business communication. | Public relations. Classification: LCC HF5718.22 .H39 2017 (print) | LCC HF5718.22 (ebook) | DDC 658.4/52—dc23 LC record available at https://lccn.loc.gov/2016042048 ISBN: 978-1-44085328-9 (hardcover) ISBN: 978-1-44085366-1 (paperback) EISBN: 978-1-44085329-6 21 20 19 18 17 1 2 3 4 5 This book is also available as an eBook. Praeger An Imprint of ABC-CLIO, LLC ABC-CLIO, LLC 130 Cremona Drive, P.O. Box 1911 Santa Barbara, California 93116-1911 www.abc-clio.com This book is printed on acid-free paper Manufactured in the United States of America Contents Expanded Contents Introduction How to Use This Book Chapter 1. Plan It Like You’re Patton: Determine Your Battle Plan—Map Out Exactly What You Want to Do and How You Will Do It Chapter 2. Present It Like It’s a Play: Harness the Structural Power of Mini- Acts, Scenes, and Climaxes Chapter 3. Magnify Your Message with Credibility, Approachability, and Listenability Chapter 4. Maintain an Arsenal of 10 Techniques to Deflect Skepticism, Hostility, and Inattention Chapter 5. Perfect and Polish Powerful Opens and Closes Chapter 6. Be Master of Your Domain: Make Visual Aids, Handouts, and Room Layouts Work for You Chapter 7. Give Your Ideas a Strong Voice: Lower Your Pitch, Raise Your Resonance, and Amplify Your Vocal Power Chapter 8. Control Stage Fright and Understand That What You Can’t Control Can Work for You: Being Nervous Is Good If You Channel That Energy the Way Many Famous Performers Do Chapter 9. Harness the Energy of Humor, But Learn How to Use It Appropriately and Gracefully Chapter 10. Master the New Media: Presenting Effectively on Skype, Podcasts, Video, and Broadcast Chapter 11. Ten Templates for the Types of Presentations You’ll Commonly Encounter Chapter 12. The Ten Techniques in Action: Classic Demonstrations and Explanations of the “Present Like a Pro” Techniques in Various Presentation Scenarios Afterword Appendix A Presenter’s Guide to Using and Understanding Statistics Notes Further Reading Index Expanded Contents Introduction How to Use This Book Chapter 1. Plan It Like You’re Patton: Determine Your Battle Plan—Map Out Exactly What You Want to Do and How You Will Do It 1. Determine Your Main Takeaway and Write It in One Sentence; If You Can’t, No One Will Get Your Point 2. Remember That a Presentation Is a Journey: Plan Where You Want to Start, Where You Want to Go, and Where You Want to End 3. Inventory the Knowledge, Needs, and Interest Level of Your Audience 4. Be Focused on the Audience’s Needs: What’s in It for Them? 5. Ruthlessly Narrow Your Focus and the Amount of Material 6. Decide on the Format That Works for You: Reading from a Script, Bullet Points, Cue Cards, Memorization, or Ad-Libbing 7. Decide Whether to Use Media, What Kind, and Why You Want to Use It 8. Rehearse Like a Professional: Make Yourself Better, and Don’t Practice Your Mistakes 9. Write Your Draft for the Ear, Not for the Eye 10. Gear Everything to Your Desired Outcome—and Remember That J. P. Morgan Hit It on the Head When He Said a Person Has Two Reasons for Doing Something: One That Sounds Good, and the Real Reason Chapter 2. Present It Like It’s a Play: Harness the Structural Power of Mini- Acts, Scenes, and Climaxes 1. Visualize It as Three Acts: A Grand Theme Supported by What Aristotle Called “The Rule of Three” 2. Tell Stories, Don’t Dump Data 3. Make Your Audience the Main Characters 4. Create Suspense: The Technique of Tension and Release 5. Hit All Three of the Classic Drivers of Opinion: Logos, Pathos, Ethos 6. Exploit the Power of Silence 7. Plan Three Memorable Phrases and Build Your Presentation around Them 8. Alternate between Problem and Solution 9. Use the Playwright’s and Composer’s Trick of “False Endings” to Build Audience Anticipation as You Approach the Conclusion 10. Bring the Curtain Up on Time (But Be Prepared to Fudge with the “Networking” Gimmick If There Are Unavoidable Delays) Chapter 3. Magnify Your Message with Credibility, Approachability, and Listenability 1. Begin with the Three Rules of a Coherent and Engaging Talk: Slow Down, Slow Down, and Slow Down Some More 2. Adopt the Power Pose That Research Shows to Be Most Effective 3. Move with a Purpose: Use Powerful Gestures and Work the Room Gracefully 4. Maintain Eye Contact through Planned Focus Points 5. Use Proven Strategies to Invite Audience Involvement 6. Get Questions Rolling with a Plant in the Audience 7. Eliminate Rhetorical Flourishes 8. Project Lucidity and Organization by Monitoring Time and Milestones along the Way to Maintain Interest; Avoid Running Long or Cutting Material Short 9. When Trying to Persuade, Frame Statistics within Stories—But Don’t Mislead or Overreach 10. Ask for What You Want Chapter 4. Maintain an Arsenal of 10 Techniques to Deflect Skepticism, Hostility, and Inattention 1. Bridge Agendas: Find What Your Agenda and Your Opponent’s Agenda Have in Common, and Pursue That Route 2. Use the Ricochet Question to Divert a Troublemaker’s Question to Someone Else in the Audience—a Technique That Defuses Hostility and Buys You Time to Think 3. Use the Bounceback Question to Put Troublemakers on the Defensive 4. Keep an Emergency Store of Additional Information to Overwhelm a Troublemaker 5. Reframe and Repeat a Hostile Question to Your Advantage 6. Refocus Audience Attention to Deflate a Scene-Stealer 7. Be the Grownup in the Room 8. Defuse Passive-Aggressive Hecklers by Embarrassing Them 9. When Dealing with a Reporter or Someone Assuming That Role, Frame Your Answers Carefully to Avoid Being Taken Out of Context 10. Break Up the Routine to Overcome Passive Resistance Chapter 5. Perfect and Polish Powerful Opens and Closes 1. Whenever Possible, Have Someone Introduce You (with a Script You Provide) 2. Don’t Start Talking Too Soon 3. Go Easy on the Thank-Yous and Other Trite Ingredients of a Tepid Opening 4. Grab the Audience by the Lapels 5. When You End Your Presentation, Make Sure There Is a Real Ending 6. If Appropriate, Insert the Question-and-Answer Session before the End 7. Ensure That There Is a Call to Action at or near the End of Your Presentation 8. Somewhere near the End, Use the Jigsaw Puzzle Technique to Show Your Audience How Everything Fits Together—and Validate the Expenditure of Their Time Listening to You 9. Somewhere near the End, Circle Back Briefly to the Beginning to Demonstrate That Your Presentation Was a Complete, Spherical Gem
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