Predictive Technology in Social Media Editors Cristina Fernández-Rovira Department of Communication, University of Vic-Central University of Catalonia, Barcelona, Spain Santiago Giraldo-Luque Department of Journalism and Communication Autonomous University of Barcelona, Barcelona, Spain p, A SCIENCE PUBLISHERS BOOK First edition published 2022 by CRC Press 6000 Broken Sound Parkway NW, Suite 300, Boca Raton, FL 33487-2742 and by CRC Press 2 Park Square, Milton Park, Abingdon, Oxon, OX14 4RN © 2022 Taylor & Francis Group, LLC CRC Press is an imprint of Taylor & Francis Group, LLC Reasonable efforts have been made to publish reliable data and information, but the author and publisher cannot assume responsibility for the validity of all materials or the consequences of their use. 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For works that are not available on CCC please contact [email protected] Trademark notice: Product or corporate names may be trademarks or registered trademarks and are used only for identification and explanation without intent to infringe. ISBN: 978-1-032-10340-2 (hbk) ISBN: 978-1-032-10345-7 (pbk) ISBN: 978-1-003-21487-8 (ebk) DOI: 10.1201/9781003214878 Typeset in Times New Roman by Innovative Processors Acknowledgements The editors would especially like to thank Vijay Primlani and the entire CRC PRESS team for the opportunity to publish this book. Likewise, the editors would also like to thank the authors of the chapters who have contributed with their interesting contents. Preface The months it takes in the editorial process to prepare a book determine its content. The world can change suddenly and make the text obsolete. It may also be that the book predicts what will happen just in the time that pass while it is being prepared for publication. The battle to capture the attention and decisions of users through technology, as well as the dispute over the possibility of predicting and shaping the future, has only just begun. Facebook Inc. has changed its name and, at the same time, has made the most blatant bid for the domination of social, economic and cultural relations. The presentation of the Metaverse in October 2021, just as this book was being prepared for publication, opens the door wide to the content of its pages, which now become much more relevant. Predictive Technology in Social Media takes a critical look at the main dangers and potential of the use of technology to define, control and guide the future life of societies. Written by academics from different universities around the world, which allows for a global approach to the problem of technological domination, the text becomes an essential tool for understanding how technology controls and can predict the most intimate behaviour of individuals. The work explores the problems of the predictive capacity of technology in relation to its algorithmic definition, its potential to attract and control human attention, its complex scheme of advertising management, the type of audio-visual consumption carried out by people, its use within digital culture, its application to politics and social mobilisation, its media impact and its ethical structuring. All these problems have gone beyond the technical perspective and the seductive interface, and have ended up affecting the type of relations between people, and between people and machines. The book approaches these aspects of the universe of technological prediction from a mainly qualitative, explanatory point of view. It is a warning reading to avoid, among other things, the destruction of free will, the disappearance of identities (individual and collective), the collapse of will or personal values and the disappearance of sensorial, human socialisation. It is an invitation to think about a social relationship reconverted into perfect avatars-profiles constructed with millions of sensors that now flood the intimacy and privacy of spaces and bodies. vi Preface The text reflects, from a multidisciplinary perspective, on a very near future in which humans cannot act as humans under their own freedom of choice. At the beginning of the 21st Century, the book is a warning about the disappearance of the Charter of Rights that built the liberal and welfare society. But it is also a call to propose, to think and to build, from ethics and human values, a necessary and urgent Charter of Digital Rights, linked to digital wellbeing and the protection of people from the dominant platforms that have completely taken over the contemporary digital ecosystem. Cristina Fernández-Rovira Santiago Giraldo-Luque Introduction: From Delphi to Zuckerberg – Conquering the Future “So they put forth their hands to the good cheer lying ready before them. But when they had put from them the desire of food and drink, the Muse moved the minstrel to sing of the glorious deeds of warriors, from that lay the fame whereof had then reached broad heaven, [75] even the quarrel of Odysseus and Achilles, son of Peleus, how once they strove with furious words at a rich feast of the gods, and Agamemnon, king of men, was glad at heart that the best of the Achaeans were quarrelling; for thus Phoebus Apollo, in giving his response, had told him that it should be, [80] in sacred Pytho, when he passed over the threshold of stone to enquire of the oracle. For then the beginning of woe was rolling upon Trojans and Danaans through the will of great Zeus”. Odyssey, Book 8. In the Odyssey, almost 3000 years ago, Agamemnon seeks the advice of the Oracle at Delphi before setting sail for Troy. This was the usual practice taken before any important decision had to be made in the life of the Ancient Greeks. During the classical period, Delphi had become the most popular oracle in the Hellenic world. It was so famous that its halo of divination reached as far as Egypt and Asia Minor. Travellers came from far and wide to consult the future. Kings, politicians, cities, businessmen and warriors submitted to the wisdom of the temple of Delphi. For the pharaohs, the parallel between Apollo, God of the temple, and Amun Ra, their own solar deity, was obvious. The sanctuary of Delphi is so ancient that its origins are lost in mythology. Legend has it that it was consecrated to Gaia, goddess of the earth, and her daughter Themis, until Apollo arrived, deceived by the nymph Delphusa. She had assured him that the place was ideal for founding an oracle, without warning him that a monstrous serpent lived there. Apollo defeated the dragon by the Castalia spring and left its body to rot (popular etymology relates the term rot to the Greek verb “pythomai”, hence the relation between the death and decomposition of viii Predictive Technology in Social Media the serpent and the word python and, consequently, the word pythoness). After punishing the nymph , the god went in search for the first priests for his temple. To do this, according to mythology, Apollo took the form of a dolphin, jumped aboard a ship from Crete, which he guided to the coast and offered the sailors to a chance to enter his service in the temple, as priests. From then on, the area was given the name Delphi (Greek for dolphin). Apollo would also be known by the nickname Delphicus. It is possible that the story of the boat and the dolphin has some historical basis, as the island of Crete is believed to be the place from which the cult of Apollo spread throughout Greece (Echeverría Arístegui 2019). The sanctuary also attracted intellectuals: Plutarch was a priest at Delphi, Pythagoras trained a priestess, and Socrates ironically claimed that the oracle had named him the wisest among men precisely because he recognised his ignorance (Echeverría Arístegui 2019). It is difficult to know why Delphi was more successful than other religious centres, such as the oracles of Zeus at Olympia or Dodona (the latter also consulted in the Odyssey). According to legend, King Croesus of Lydia once tested the most famous oracles by sending them all the same question. Only Delphi got it right. It was also said that the sanctuary stood on the exact spot where two eagles, sent by Zeus from opposite ends of the earth, had crossed their flight, right over the slope of Mount Parnassus. At that point the king of Olympus deposited the Omphalos, the navel of the world (Martínez 2015). Delphi was therefore considered the centre of the known world. Two oval stones (the omphalos), one inside the temple of Apollo and one outside, reminded visitors of its history. Beyond the myth, Delphi was the heart of classical Greece, the most influential and well-informed destination of its time. Every day news came from distant regions, carried by those who came to consult the priestesses. Although pilgrims flocked to the sanctuary in search of guidance on decisions to be taken, the essential function of the oracle was not to predict the future, but to provide divine sanction to the political decisions of the cities: it ratified laws and even constitutions, approved the founding of new cities and colonies, advised on warlike enterprises, or censured them (Movellán Luis 2017). And although Delphi did not intervene directly in the politics of the cities, its oracles could be used as a political weapon if necessary. Although the Oracle of Delphi originally offered consultations only once a month and never in winter, its popularity meant that its fortune-telling services multiplied. “The auguries became more and more frequent, and at the height of their popularity, two pythonesses attended to visitors simultaneously, while a third waited her turn” (Echeverría Arístegui 2019). The interest in knowing the future and the large congregations of citizens who flocked to the oracle catapulted the power and wealth of Delphi. At the same time, the temple became an important focus of political influence. Different territories (first Chrysa, and later Lacedemonia, Athens, Delphi and Phocis) engaged in sacred wars that ended with the neutrality of the oracle. History also meant that conflicts with the Persians, the Galatians and among the Hellenic peoples played Introduction: From Delphi to Zuckerberg – Conquering the Future ix a part in the temple’s loss of credibility: “it inevitably lost its aura of neutrality. The Greeks ceased to trust its omens blindly, at least in political matters (...) and the oracle went into a slow decline” (Echeverría Arístegui 2019). The fascination with knowing or predicting the future has always had a magical and inexplicable ingredient for human beings. Palm readers, crystal balls, prophets, seers, witches, pythonesses, and other mythological or religious beings have tried to claim the gift of predicting what might happen. In the same way, divination of the thoughts of others, mind-reading, or the discovery of the desires of others are faculties that, from fiction, have given heroes or imaginary characters supernatural powers that give them dominion over the will of other people. Scientifically, predictive functions (weather, rainfall, natural disasters, diseases, pandemics, election results or a country’s GDP growth) determine people’s daily decisions by reading data, facts, and available information. Both the tarot (irrationally) and the weatherman (with scientific and rational precision) influence the behaviour of individuals. They are agents of prediction. On a historical level, algorithmic predictive capability is at the root of the beginning of computing. Alan Turing formulated one of the main questions about prediction in his essay: Can a Machine Think? (1974). Although the technology was still in its infancy and the capacity to produce, collect and analyse data was small, Turing predicted that technological science would advance so far that it was only a matter of time before technology would be able to make accurate predictions, based on information and data, about everyday human operations. His Enigma machine, capable of deciphering the encrypted messages of the Nazi forces in World War II, was a pioneer in reading, analysing, and processing information to predict the future, based on data. Tragically, Turing, who can be considered one of the main pioneers of the conceptualisation and development of the algorithm, was prosecuted for homosexuality in 1952, a fact that ended his brilliant career and, two years later, his life. Enigma’s predictive power gave the Allied forces a significant advantage and, according to Jack Copeland, professor at the University of Canterbury, its work saved millions of lives by significantly reducing the duration of the war between two to four years (Copeland 2012). The fascination that hides the power to know the future or to know how to predict, delineate or lead it, has also marked the course of technology since the consolidation of the second wave of the internet, in which it is the users who produce, every second, information and data that are recorded by supercomputers. After the failure of the first internet, which occurred with the dot.com bubble at the end of the millennium, the new collaborative web or 2.0 O’Reilly and Battelle (2009) were able to identify new economic strategies for internet companies. The fundamental framework of the new strategy was found in leveraging user- generated data (or content) to establish additional values on that previously unanalysed, free, and highly valuable product. Google and Amazon, the only major companies to benefit from the turn of the millennium, were the pioneers in approaching the prediction domain and gradually