Practical Insight into CMMI

323 Pages·2004·2.041 MB·English

by  Tim Kasse


Practical Insight into CMMI
ForalistingofrecenttitlesintheArtechHouseComputingLibrary,
turntothebackofthisbook.

Practical Insight into CMMI
Tim Kasse
Artech House
Boston • London
www.artechhouse.com
LibraryofCongressCataloging-in-PublicationData
AcatalogrecordforthisbookisavailablefromtheU.S.LibraryofCongress.
BritishLibraryCataloguinginPublicationData
Kasse,Tim
PracticalinsightintoCMMI.—(ArtechHousecomputinglibrary)
1.CapabilityMaturityModel(Computersoftware)
I.Title
005.1’0685
ISBN1-58053-625-5
CoverdesignbyYekaterinaRatner
©2004TimKasse.
Allrightsreserved
ThefollowingareregisteredintheU.S.PatentandTrademarkOfficebyCarnegieMellonUniversity:Capability
MaturityModel,CMM,andCMMI.
Allrightsreserved.PrintedandboundintheUnitedStatesofAmerica.Nopartofthisbookmaybereproduced
orutilizedinanyformorbyanymeans,electronicormechanical,includingphotocopying,recording,orbyany
informationstorageandretrievalsystem,withoutpermissioninwritingfromthepublisher.
Alltermsmentionedinthisbookthatareknowntobetrademarksorservicemarkshavebeenappropriately
capitalized.ArtechHousecannotattesttotheaccuracyofthisinformation.Useofaterminthisbookshouldnot
beregardedasaffectingthevalidityofanytrademarkorservicemark.
InternationalStandardBookNumber:1-58053-625-5
10987654321
Totheprocessimprovementandqualitymanagementprofessionalswhotoilintheir
respectivecompaniestopositivelyinfluencethedevelopmentanddeliveryofthehighest
possibleproductandservicequalitythattheirprojectscanproduce
.
Contents
Foreword by Bob Rassa . . . . . . . . . xix
Foreword by Mike Phillips . . . . . . . . xxi
Preface . . . . . . . . . . . . . . xxiii
Acknowledgments . . . . . . . . . . xxviii
Book overview. . . . . . . . . . . . xxix
1 Engineering Systems Think . . . . . . . . 1
CMMforSoftware 1
EstablishmentoftheSEI 1
CMMv1.0toCMMv1.1 1
SoftwareProductEngineering 2
TheneedforasystemsengineeringCMM 2
Theneedforanintegratedmodel 3
Systemsengineering 3
Softwareengineering 3
IntegratedProductandProcessDevelopment 3
Systemsengineeringandsystemsmanagement 4
Technology 5
Management 5
Managementoftechnology 5
Systemsengineeringdefinition 6
Engineeringsystemsthinking 6
GuidanceforActionPlanning 7
Systemsthinking 7
TheFifthDiscipline 8
Lawsofengineeringsystemsthinking 9
vii
viii Contents
Summary 11
References 12
2 Oriented-to-Business Results. . . . . . . . 13
Stateofthepracticeforsoftwareengineering 13
Today’ssituationinsoftwaresystems 13
Examplesofsoftwaresystemsproblems 13
Engineeringcompetency 14
Supportfortheorganization’sbusinessobjectives 15
Supportforseniormanagement’svision 16
Supportforprojectleaderstobettermanageandcontrol 17
End-to-endquality 17
Summary 18
References 19
3 Process Improvement Based on CMMI . . . . . 21
Theresultingquagmireofstandardsandmodelsdevelopedtogovern
thesystems/softwareengineeringprocesses 21
CMMIandISO9001:2000 25
ISO9001:2000toCMMIcorrelation 26
CMMItoISO9001:2000correlation 26
Processimprovementforsoftware,systems,andbusinessbased
onCMMI 27
CMMIandengineeringsystemsthinking 27
Summary 29
References 29
4 CMMI Speak . . . . . . . . . . . . . 31
Model 31
Modeloptions 32
Disciplines 32
Adequate,appropriate,asneeded 33
Establishandmaintain 33
Customer 34
Policy 34
Stakeholder 35
Relevantstakeholder 35
Projectmanager 36
Seniormanager 36
Organization 36
Contents ix
Enterprise 37
Development 37
Product 37
Productcomponent 37
Workproduct:Life-cycleworkproduct 37
Project 39
Appraisal 39
Assessment 39
Tailoringguidelines 39
Verification 40
Validation 40
Goal 40
Objective 40
Document 40
Qualityandprocessperformanceobjectives 40
Operationalconceptandoperationalenvironment 41
Operationalscenarios 41
Systemsengineering 42
Summary 43
References 43
5 Roles and Responsibilities . . . . . . . . 45
Seniormanagement 45
Establishpolicies 45
Allocateorreallocateresources 46
Establishauthorityandresponsibility 46
Authorizetraining 46
Providevisiblesupport 47
Approveorganizationalcommitments 48
Seniormanagementoversight 48
Middlemanagement 49
Corporatebridge 49
Riskmanagementdecisionmaking 49
Processimprovementsteeringcommittee 49
Processowner 50
Projectmanager 52
Definitionofprojectmanagement 52
Theoldprojectmanagementrole 52
Thenewskillsrequiredofaprojectmanager 52
Estimation 53
Projectplanning 54