Table Of Content

PMP Rapid Review Sean Whitaker Published with the authorization of Microsoft Corporation by: O’Reilly Media, Inc. 1005 Gravenstein Highway North Sebastopol, California 95472 Copyright © 2013 by Sean Whitaker All rights reserved. No part of the contents of this book may be reproduced or trans- mitted in any form or by any means without the written permission of the publisher. ISBN: 978-0-7356-6440-1 1 2 3 4 5 6 7 8 9 LSI 8 7 6 5 4 3 Printed and bound in the United States of America. Microsoft Press books are available through booksellers and distributors worldwide. If you need support related to this book, email Microsoft Press Book Support at [email protected]. Please tell us what you think of this book at http://www. microsoft.com/learning/booksurvey. Microsoft and the trademarks listed at http://www.microsoft.com/about/legal/en/us/ IntellectualProperty/Trademarks/EN-US.aspx are trademarks of the Microsoft group of companies. All other marks are property of their respective owners. The example companies, organizations, products, domain names, email addresses, logos, people, places, and events depicted herein are fictitious. No association with any real company, organization, product, domain name, email address, logo, person, place, or event is intended or should be inferred. This book expresses the author’s views and opinions. The information contained in this book is provided without any express, statutory, or implied warranties. Neither the authors, O’Reilly Media, Inc., Microsoft Corporation, nor its resellers, or distributors will be held liable for any damages caused or alleged to be caused either directly or indirectly by this book. Acquisitions and Developmental Editor: Kenyon Brown Production Editor: Kara Ebrahim Technical Reviewer: Dan Tuuri Copyeditor: Box Twelve Communications Indexer: Box Twelve Communications Cover Design: Best & Company Design Cover Composition: Ellie Volckhausen Illustrator: Rebecca Demarest Contents at a glance Introduction xvii Preparing for the exam xx Chapter 1 Initiating the project 1 Chapter 2 Planning the project 25 Chapter 3 Executing the project 117 Chapter 4 Monitoring and controlling the project 159 Chapter 5 Closing the project 209 Index 231 Contents Introduction xvii Preparing for the exam xx Chapter 1 Initiating the project 1 Task 1.1: Perform project assessment based upon available information and meetings with the sponsor, customer, and other subject matter ex- perts, in order to evaluate the feasibility of new products or services within the given assumptions and/or constraints. .................................2 Exam need to know... 2 Project selection 2 Business case development 3 Project selection criteria 4 Project sponsor 6 Customer 6 Can you answer these questions? 7 Task 1.2: Define the high-level scope of the project based on the business and compliance requirements, in order to meet the customer’s project expectations. ....................................7 Exam need to know... 8 Statement of work 8 Project and product scope 8 Customer expectations 9 Can you answer these questions? 10 Task 1.3: Perform key stakeholder analysis using brainstorming, interviewing, and other data- gathering techniques, in order to ensure expec- tation alignment and gain support for the project. .........10 Exam need to know... 10 What do you think of this book? We want to hear from you! Microsoft is interested in hearing your feedback so we can continually improve our books and learning resources for you. To participate in a brief online survey, please visit: microsoft.com/learning/booksurvey v Stakeholders 11 Stakeholder analysis 11 Data-gathering techniques 12 Stakeholder register 13 Can you answer these questions? 14 Task 1.4: Identify and document high-level risks, assumptions, and constraints based on current environment, historical data, and/or expert judg- ment, in order to identify project limitations and propose an implementation approach. ...................14 Exam need to know... 14 High-level risks 15 Assumptions and constraints 15 Historical data 16 Implementation approach 16 Can you answer these questions? 17 Task 1.5: Develop the project charter by further gathering and analyzing stakeholder requirements, in order to document project scope, milestones, and deliverables. ............................17 Exam need to know... 18 Project charter 18 Stakeholder requirements 19 Milestone 19 Can you answer these questions? 19 Task 1.6: Obtain approval for the project charter from the sponsor and customer (if required), in order to formalize the authority assigned to the project manager and gain commitment and ac- ceptance for the project. ................................20 Exam need to know... 20 Project charter approval 20 Project manager authority 21 Can you answer these questions? 21 Answers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 vi Contents Chapter 2 Planning the project 25 Task 1: Assess detailed project requirements, constraints, and assumptions with stakeholders based on the project charter, lessons learned from previous projects, and the use of require- ment gathering techniques (e.g., planning ses- sions, brainstorming, focus groups), in order to establish the project deliverables. ........................27 Exam need to know... 27 Scope management plan 28 Requirements management plan 29 Stakeholder management plan 29 Stakeholder register 30 Requirements gathering tools 32 Requirements documentation 33 Requirements traceability matrix 34 Can you answer these questions? 35 Task 2: Create the work breakdown structure with the team by deconstructing the scope, in order to manage the scope of the project. .....................35 Exam need to know... 35 Scope management plan 36 Project scope statement 36 Requirements documentation 37 Decomposition 37 WBS 38 WBS dictionary 39 Scope baseline 40 Can you answer these questions? 40 Task 3: Develop a budget plan based on the project scope using estimating techniques, in order to manage project cost. ...................................41 Exam need to know... 41 Cost management plan 42 Human resource management plan 43 Scope baseline 43 Project schedule 44 Contents vii Risk register 45 Cost estimating techniques 45 Reserve analysis 47 Cost of quality 48 Project management software 48 Vendor bid analysis 48 Activity cost estimates 49 Basis of estimates 49 Agreements 50 Resource calendars 50 Funding limit reconciliation 50 Cost baseline 50 Can you answer these questions? 51 Task 4: Develop project schedule based on the project timeline, scope, and resource plan, in order to manage timely completion of the project. ..............52 Exam need to know... 52 Schedule management plan 53 Defining activities 53 Sequencing activities 54 Estimating activity resources 57 Estimating activity durations 58 Critical path method 60 Critical chain method 64 Resource leveling 65 Schedule compression 65 Can you answer these questions? 66 Task 5: Develop a human resource management plan by defining the roles and responsibilities of the project team members in order to create an effective project organization structure and provide guidance regarding how resources will be utilized and managed. ...............................66 Exam need to know... 66 Human resource management plan 67 Staffing management plan 67 Roles and responsibilities 68 viii Contents