A few notes about viewing Plunkett Research books in PDF format… • When in Adobe Acrobat Reader, click on the bookmark icon in the top left of the screen display a list of bookmarks, which are a very thorough table of contents with links to pages within the PDF. • Click a bookmark to jump to a particular chapter, table or section. • For easiest viewing, increase or decrease the zoom percentage (in the top toolbar, or by holding the Ctrl key while using the Mouse Wheel) as necessary. • Click the bookmark icon again to hide the list of bookmarks as necessary. • In order to use this PDF, you must agree to the terms of the End User License Agreement that follows on or about page viii of this PDF. A few notes about the following pages… • The pages immediately following tell you more about our book titles and how to purchase them. • We suggest you print out the Customer Support form on the next page and fax it to us at 713.932.7080. You can register for a free, 1-year, 1-seat online account with access to the latest data for your book’s industry trends, statistics and company profiles. • To order other books, print the order form on the last two pages of this PDF and fax it to 713.932.7080 or visit our website at www.plunkettresearch.com. • The book in its entirety begins on or about page iv of this PDF. • Thank you for interest. Customer Support Information Plu nkett’s Telecommunications Industry Almanac 2012 Please register your book immediately… if you did not purchase it directly from Plunkett Research, Ltd. This will enable us to fulfill your requests for assistance. Also, it will enable us to notify you of future editions. Your purchase includes access to Book Data and Exports online As a book purchaser, you can register for free, 1-year, 1-seat online access to the latest data for your book’s industry trends, statistics and company profiles. This includes tools to export company data. Simply send us this registration form, and we will send you a user name and password. In this manner, you will have access to our continual updates during the year. Certain restrictions apply. ____ YES, please register me as a purchaser of the book. I did not buy it directly from Plunkett Research, Ltd. ____ YES, please register me for free online access. I am the actual, original purchaser. (Proof of purchase may be required.) Customer Name ____________________________________________________ Title______________________________________________________________ Organization_______________________________________________________ Address___________________________________________________________ City_______________________________State________Zip_________________ Country (if other than USA)___________________________________________ Phone_________________________Fax ________________________________ E-mail ____________________________________________________________ Plunkett Research®, Ltd. Return to: Attn: Registration P.O. Drawer 541737, Houston, TX 77254-1737 USA 713.932.0000 (cid:141) Fax 713.932.7080 (cid:141) www.plunkettresearch.com [email protected] * Purchasers of used books are not eligible to register. Use of online access is subject to the terms of the end user license agreement. Want More Plunkett Research? Plunkett Research Online now has all of the latest industry data, trends and statistics for all industries available for a free trial. • Access to thousands of company profiles • Informative insights on leading industry trends • Valuable statistics in varying sectors Request a Free Trial Follow Us Online Please click any or all of these buttons to get the frequent and informative updates on our products and services. Video Industry Overview Quickly get up-to-date on the latest industry trends and developments with our concise video overviews, featuring CEO Jack W. Plunkett. Click to Play PLUNKETT’S TELECOMMUNICATIONS INDUSTRY ALMANAC 2012 The Only Comprehensive Guide to the Telecommunications Industry Jack W. Plunkett Published by: ® Plunkett Research , Ltd., Houston, Texas www.plunkettresearch.com PLUNKETT’S TELECOMMUNICATIONS INDUSTRY ALMANAC 2012 Editor and Publisher: Jack W. Plunkett Executive Editor and Database Manager: Video & Graphics Manager: Martha Burgher Plunkett Geoffrey Trudeau Senior Editor and Researcher: Special Thanks to: Jill Steinberg CDMA Development Group Cellular Telecommunications & Internet Editors, Researchers and Assistants: Association (CTIA) Keith Beeman, III Cisco Visual Networking Index (VNI) Kalonji Bobb Federal Communications Commission (FCC) Elizabeth Braddock Gartner, Inc. Xiaowen Chen International Telecommunication Union Jeremy Faulk LM Ericsson Suzanne Zarosky Media Business Corporation, The BRIDGE National Cable Telecommunications Association Enterprise Accounts Managers: Portio Research Emily Hurley SNL Kagan Kelly Burke Telecommunications Industry Association U.S. Bureau of the Census Information Technology Manager: U.S. Bureau of Economic Analysis Wenping Guo U.S. Bureau of Labor Statistics U.S. Department of Commerce Information Technology Intern: Danil K. Safin Plunkett Research®, Ltd. P. O. Drawer 541737, Houston, Texas 77254 USA Phone: 713.932.0000 Fax: 713.932.7080 www.plunkettresearch.com Copyright © 2011, Plunkett Research, Ltd. All rights reserved. No part of this book may be reproduced or transmitted in any form by any means, electronic or mechanical, including by photocopying or by any information storage or retrieval system, without the written permission of the publisher. Published by: Plunkett Research, Ltd. P.O. Drawer 541737 Houston, Texas 77254-1737 Phone: 713.932.0000 Fax: 713.932.7080 Internet: www.plunkettresearch.com ISBN13 # 978-1-60879-910-7 End-User License Agreement, Limited Warranty & Limitation of Liability Important, read carefully: This agreement is a legal agreement between you (whether as an individual or an organization) and Plunkett Research, Ltd. By installing, copying, downloading, accessing or otherwise using this PDF or electronic file (the “Plunkett Data”), you agree to be bound by the terms of this Agreement. If you do not agree to the terms of this Agreement, do not install or use the Plunkett Data. The information (the "Data" or the "Plunkett Data") contained in this electronic file or any derivative thereof is the property of Plunkett Research, Ltd. Copyright laws and international copyright treaties, as well as other intellectual property laws and treaties, protect the Plunkett Data. LIMITED RIGHTS TO INSTALL DATA ON ELECTRONIC DEVICES: Plunkett Research, Ltd. grants you a non-exclusive license to use and and/or install this Data, including installation of electronic files on one individual desktop computer AND on one laptop computer AND one mobile device such as a cellular mobile telephone or an ebook reader. This is a limited license, which applies to a single user. Organizations desiring multi-user licenses may purchase additional rights at reasonable cost by contacting Plunkett Research, Ltd., 713.932.0000, www.plunkettresearch.com, email: [email protected]. LIMITED RIGHTS TO EXPORT OR COPY DATA, SUBJECT TO CONTINUED COPYRIGHT NOTICE: Limited exporting or copying of certain limited amounts of Data for creation of mailing lists, summaries and contact lists is allowed, PROVIDED THAT: 1) The exported Data is for use by one organization, company or individual only. 2) The exported Data will not be re-sold, posted to an Internet-based file, commercially published, or broadly distributed outside of the individual/organization/corporation that has purchased the Plunkett Data. 3) Broad use, multi-premises use, or sharing outside of the individual/organization/corporation that purchased the Plunkett Data is not allowed. 4) Violators will be subject to all penalties allowed by law. Rights under this license may not be sold or transferred. Data which may be exported or copied under the rights conferred through this paragraph may consist of any of the following: i. Up to 400 words of text; ii. Company names, addresses, telephone numbers, and executives with job titles; iii. Up to 2 tables or charts, PROVIDED THAT said Data is immediately followed by this information in a font size that is clearly legible and of no less than 9 points in size: Copyright © Plunkett Research, Ltd., www.plunkettresearch.com, all rights reserved. LIMITED WARRANTY: While Plunkett Research, Ltd. has made an effort to obtain the Data from sources deemed reliable, Plunkett Research, Ltd. makes no warranties, expressed or implied, regarding the accuracy, the installation or usability of an electronic file, or any aspect of the Data contained herein whether in its original electronic version or any derivative thereof. The Data is provided to the End-User “AS IS” without warranty of any kind. No oral or written information or advice given by Plunkett Research, Ltd., its employees, distributors or representatives will create a warranty or in any way increase the scope of this Limited Warranty, and the Customer or End-User may not rely on any such information or advice. Among other things, this Limited Warranty applies to your ability to install an electronic file or software or such an installation's effects on your computer or other electronic devices. Plunkett Research, Ltd. assumes no liability and does not guarantee that this Data will install or function correctly on your computer or other electronic devices and further does not guarantee or accept any liability for the results of your attempt to install this Data, including any fault or dysfunction (including, but not limited to: computer viruses and/or alterations to computer files, registries or setups) to your computer or electronic devices that may be caused by installation or use. Customer Remedies: Plunkett Research, Ltd. and its suppliers' entire liability and your exclusive remedy shall be, at Plunkett Research Ltd.'s sole discretion, either (a) return of the price paid, if any, or (b) repair or replacement of the product that does not meet Plunkett Research, Ltd.'s Limited Warranty and that is returned to Plunkett Research, Ltd. with sufficient evidence of or receipt for your original purchase. NO OTHER WARRANTIES: TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, PLUNKETT RESEARCH, LTD. AND ITS SUPPLIERS AND DISTRIBUTORS DISCLAIM ALL OTHER WARRANTIES AND CONDITIONS, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT WITH REGARD TO THE PRODUCT, AND THE PROVISION OF OR FAILURE TO PROVIDE SUPPORT SERVICES. THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. YOU MAY HAVE OTHERS, WHICH VARY FROM STATE/JURISDICTION TO STATE/JURISDICTION. LIMITATION OF LIABILITY: TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL PLUNKETT RESEARCH, LTD. BE LIABLE FOR ANY SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES WHATSOEVER (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION, ABILITY TO OBTAIN OR RETAIN EMPLOYMENT OR REMUNERATION, ABILITY TO PROFITABLY MAKE AN INVESTMENT, OR ANY OTHER PECUNIARY LOSS) ARISING OUT OF THE INSTALLATION OF, USE OF, OR RELIANCE UPON THIS DATA, OR THE INABILITY TO USE THIS DATA (WHETHER IN ELECTRONIC OR PRINTED FORM) OR THE FAILURE OF PLUNKETT RESEARCH, LTD. TO PROVIDE SUPPORT SERVICES, EVEN IF PLUNKETT RESEARCH, LTD. HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN ANY CASE, PLUNKETT RESEARCH, LTD.’S ENTIRE LIABILITY UNDER ANY PROVISION OF THIS END-USER LICENSE AGREEMENT SHALL BE LIMITED TO THE AMOUNT ACTUALLY PAID BY YOU FOR THE PRODUCT. BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. PLUNKETT'S TELECOMMUNICATIONS INDUSTRY ALMANAC 2012 CONTENTS A Short Telecommunications Industry Glossar x Introduction 1 How To Use This Book 3 Chapter 1: Major Trends Affecting the Telecommunications Industry 7 1) Introduction to the Telecommunications Industry 7 2) A Brief History of Deregulation 9 3) Local Landline Service Suffers; Bundled Services Pick Up Some of the Slack 10 4) 3G Cellular Systems, Including EV-DO, LTE and HSPA+ Offer High Speed Competition to 4G 11 5) Wi-Fi Is Pervasive and Indispensible 12 6) WiMAX Extends Wireless Range Far Beyond Wi-Fi 13 7) Apple’s iPhone and iPod Touch Raise User Expectations and Deliver Mobile Entertainment 15 8) Chinese, Indian and African Cellphone Markets Skyrocket 16 9) VOIP Use Soars and Threatens to Revolutionize Telecom 16 10) Telecom Equipment Makers Face Intense Competition from Manufacturers in China 18 11) New Technology Will Give Fiber-Optic Network Owners a Break on Costs 19 12) TV over IP—Telecom Companies Enter the Television Market 19 13) Fiber-to-the-Home (FTTH) Gains Traction 20 14) Broadband Market Nears 1 Billion Users 21 15) Cable Providers Compete Aggressively For Telephone and Internet Access Business 22 16) U.S. Broadband Connections Rank Behind Other Nations 22 17) Telecommunications Systems Move Online Including Unified Communications, Telepresence 23 18) Carriers Eliminate Unlimited Access Plans for Smartphones and Landlines, Up Profit Potential 25 Chapter 2: Telecommunications Industry Statistics 27 Telecommunications Industry Overview 28 Quarterly Telecommunications Industry Revenue by Class of Customer, U.S.: 1st Quarter 2010 - 1st Quarter 2011 29 Wired Telecommunications Carriers, Estimated Sources of Revenue & Expenses, U.S.: 2006-2009 30 Wired Telecommunications Carriers, Estimated Breakdown of Revenue by Type of Customer, U.S.: 2006-2009 31 The Baby Bells Then & Now 32 Household Wired Telephone Subscribership, U.S.: November 1983-July 2010 33 Annual Personal Consumption Expenditures on Telecommunications, U.S.: 1980-2010 35 Cellular & Other Wireless Telecommunications, Estimated Sources of Revenue, U.S.: 2006-2009 36 Top Mobile Operators by Number of Subscribers, Worldwide 37 Internet Access Technologies Compared 38 Wireless Standards & Speeds 39 Continued on next page Continued from previous page Satellite Telecommunications, Estimated Sources of Revenue: 2006-2009 40 Internet Service Providers: Estimated Sources of Revenue & Expenses, U.S.: 2005-2009 41 Number of Business & Residential High Speed Internet Lines, U.S.: 2003-2010 42 Cable & Other Program Distribution, Estimated Sources of Revenue & Expenses, U.S.: 2006-2009 43 Quantity & Value of Quarterly Shipments of Telecommunications Equipment, U.S.: 1st Quarter 2010-1st Quarter 2011 44 Imports & Exports of Telecommunications Equipment, U.S.: 2005-1st Quarter 2011 45 Employment in the Telecommunications Industry, U.S.: 1990-2010 46 Chapter 3: Important Telecommunications Industry Contacts 47 Addresses, Telephone Numbers and Internet Sites Chapter 4: THE TELECOMMUNICATIONS 450: Who They Are and How They Were Chosen 80 Industry List, With Codes 81 Index of Companies Within Industry Groups 83 Alphabetical Index 94 Index of U.S. Headquarters Location by State 98 Index of Non-U.S. Headquarters Location by Country 101 Index of Regions of the U.S. Where the Firms Have Locations 104 Index of Firms with International Operations 112 Individual Profiles on each of THE TELECOMMUNICATIONS 450 116 Additional Indexes Index of Hot Spots for Advancement for Women/Minorities 551 Index of Subsidiaries, Brand Names and Selected Affiliations 553