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PLUNKETT'S CONSULTING INDUSTRY ALMANAC 2011 CONTENTS A Short Consulting Industry Glossary ix Introduction 1 How To Use This Book 3 Chapter 1: Major Trends Affecting the Consulting Industry 7 1) Introduction to the Consulting Industry 7 2) Consulting Firms Accept Assignments with Contingency Fees 11 3) Accounting Firms Refocus/ Clients Need Assistance with Regulatory Matters 11 4) Many Industry Sectors Seek Consulting and Outsourcing Income, Competing with Pure Consultancies 13 5) Major Corporations and Organizations Develop Internal Consultants to Cut Costs 14 6) Corporate Clients Want Solid Returns on IT Investments 14 7) Federal Government Consulting Will Be Curtailed as Part of Budget Austerity 15 8) Consultancies Move Towards Globalization 15 9) Offshoring to India Drives Changes in Global Consulting 16 10) BPO and KPO: White-Collar and Professional Tasks Are Offshored to a Growing Extent 18 11) New MBAs Desire Consulting Jobs 19 Chapter 2: Consulting Industry Statistics 22 Consulting Industry Overview 23 Consulting Industry Revenue & Expenses, U.S.: 2005-2010 24 Management Consulting Services Revenue, U.S.: 2006-2009 25 Environmental Consulting Services Revenue, U.S.: 2006-2009 26 Consulting Industry Employment, U.S.: 2004-2010 27 Chapter 3: Important Consulting Industry Contacts 28 Addresses, Telephone Numbers and Internet Sites Chapter 4: THE CONSULTING 250: Who They Are and How They Were Chosen 60 Industry List, With Codes 61 Index of Rankings Within Industry Groups 63 Alphabetical Index 70 Index of U.S. Headquarters Location by State 72 Index of Non-U.S. Headquarters Location by Country 75 Index by Regions of the U.S. Where the Firms Have Locations 76 Index by Firms with International Operations 84 Individual Profiles on each of THE CONSULTING 250 87 Additional Indexes Index of Hot Spots for Advancement for Women/Minorities 349 Index of Subsidiaries, Brand Names and Selected Affiliations 350 Plunkett Research, Ltd. www.plunkettresearch.com A Short Consulting Industry Glossary ADM: The application, development and maintenance of software. 10-K: An annual report filed by publicly held Advanced Professional Degree (APD): Advanced companies. It provides a comprehensive overview of professional degree (e.g., MD, PhD). the company's business and its finances. By law, it must contain specific information and follow a given AI: See “Artificial Intelligence (AI).” form, the “Annual Report on Form 10-K.” The U.S. Securities and Exchange Commission requires that it Ajax: Asynchronous JavaScript and XML. It is a be filed within 90 days after fiscal year end. technology that enables web page data to update However, these reports are often filed late due to within a browser on a continuous basis, thus updating extenuating circumstances. Variations of a 10-K are the page on the fly. This means that applications that often filed to indicate amendments and changes. reside on the Internet, such as instant messaging, can Most publicly held companies also publish an appear to run so quickly that they seem like programs “annual report” that is not on Form 10-K. These that are local to a user's computer. An example is annual reports are more informal and are frequently Google Inc.'s Google Maps, launched in 2005. used by a company to enhance its image with During that year, Microsoft also announced services customers, investors and industry peers. that will run via Ajax. 3PF: See “Third-Party Fulfillment (3PF).” Annual Report: See “10-K (10K).” 3PL: See “Third-Party Logistics (3PL).” Anticompetitive Leasing Arrangement: A lease that limits the type and amount of competition a 4PL: See “Fourth-Party Logistics (4PL).” particular retailer faces within a trading area (e.g., a lease that will not allow two supermarkets in one 802.11n (MIMO): Multiple Input Multiple Output shopping center). antenna technology. MIMO is a new standard in the series of 802.11 Wi-Fi specifications for wireless Antidumping Tariffs: Additional duties which are networks. It has the potential of providing data assessed on imported goods when those goods are transfer speeds of 100 to perhaps as much as 500 sold to the importing country at a price that is less Mbps. 802.11n also boasts better operating distances than “fair value” (“fair value” usually being defined than current networks. MIMO uses spectrum more as the price on the exporting country's domestic efficiently without any loss of reliability. The market or to third countries) and when those technology is based on several different antennas all imported goods are found to cause or threaten to tuned to the same channel, each transmitting a cause material injury to industry of the importing different signal. MIMO will be widely used as an country. enhancement to WiMAX networks. Antitrust Legislation: A set of laws that foster a 802.15: See “Ultrawideband (UWB).” For 802.15.1, competitive environment preventing unreasonable see “Bluetooth.” restraint of trade or unfair trade practices such as price-fixing. In the United States, antitrust laws 802.15.1: See “Bluetooth.” originated with the Sherman Antitrust Act of 1890. Accordion Theory: A cyclical theory of retailer APAC: Asia Pacific Advisory Committee. A multi- evolution suggesting that changes in retail institutions country committee representing the Asia and Pacific are explained in terms of depth versus breadth of region. assortment. Retail institutions cycle from high- depth/low-breadth to low-depth/high-breadth stores APD: See “Advanced Professional Degree (APD).” and back again. Application Service Provider (ASP): A web site Activity-Based Costing (ABC): A set of accounting that enables utilization of software and databases that methods used to identify and describe costs and reside permanently on a service company's remote required resources for activities within processes. web server, rather than having to be downloaded to