Table Of Content

1994. SUBJECT INDEX PLANNING REVIEW VOLUME 22, NUMBERS 1-6 PLANNING PLANNING PLANNING REVIEW REVIEW REVIEW a ee ; ley:- a Ss Misc2 on oe 14 JANUARY/FEBRUARY MARCH/APRIL MAY/JUNE PLANNING PLANNING PAM Ae REVIEW REVIEW REVIE W THE NEW i STRATEGIC |S / X LEADERSHIP DRIVING CHANGE GETTING RESULTS! Scanning the Horizon for TURBULENCE JULY/AUGUST SEPTEMBER/OCTOBER NOVEMBER/DECEMBER All Articles in Planning Review are copyrighted. Reprints are available from The Planning Forum, P.O. Box 70, Oxford, Ohio 45056, (513) 523-4185; FAX orders (513) 523-7539. Single copies are $4.00 each, prepaid. Special prices on custom reprints will be quoted upon request. AUTHORS BELASCO, James, Scanning the Present to Discover the Future, March/April 1994. BERMAN, Saul, Strategic Direction: Don’t Reengineer Without It, Nov/Dec 1994. BLUESTEIN, Abram I., Leadership Practices in Marketing [EXECUTIVE SUMMARY], Sept/Oct 1994. BONNETT, Thom.s W., and Robert L. Olson, Four Scenarios of State Government Services and Regulation in the Year 2010, July/Aug1994. CARAZO, Louis R., Mexico Closely Observed [Letters], Jan/Feb 1994. COPELAND, Thomas E., and James J. Meenan, AT&T Uses Shareholder Value As a Guide to Strategy, Nov/Dec 1994. COPLIN, William D., and Michael K. O’ Leary, The Mid-Nineties: Small Wars, Economic Flu, Currency Speculation, Political Upheaval, and Lots of Commercial Opportunity, March/April 1994. DANIEL, A. Lynn, Strategic Management Software [Letters], Nov/Dec 1994. DARLING, Bruce L., and Tim R. V. Davis, Super Bakery, Inc.: Innovating in a Mature Market Is Not Just a Piece of Cake, Jan/Feb 1994. DAVIS, Tim R. V., Benchmarks of Customer Satisfaction Measurement: Honeywell, Toyota, and Corning (International Quality & Productivity Center Conference), May/June1994. ‘ Planning Review 1994. SUBJECT INDEX PLANNING REVIEW VOLUME 22, NUMBERS 1-6 PLANNING PLANNING PLANNING REVIEW REVIEW REVIEW a ee ; ley:- a Ss Misc2 on oe 14 JANUARY/FEBRUARY MARCH/APRIL MAY/JUNE PLANNING PLANNING PAM Ae REVIEW REVIEW REVIE W THE NEW i STRATEGIC |S / X LEADERSHIP DRIVING CHANGE GETTING RESULTS! Scanning the Horizon for TURBULENCE JULY/AUGUST SEPTEMBER/OCTOBER NOVEMBER/DECEMBER All Articles in Planning Review are copyrighted. Reprints are available from The Planning Forum, P.O. Box 70, Oxford, Ohio 45056, (513) 523-4185; FAX orders (513) 523-7539. Single copies are $4.00 each, prepaid. Special prices on custom reprints will be quoted upon request. AUTHORS BELASCO, James, Scanning the Present to Discover the Future, March/April 1994. BERMAN, Saul, Strategic Direction: Don’t Reengineer Without It, Nov/Dec 1994. BLUESTEIN, Abram I., Leadership Practices in Marketing [EXECUTIVE SUMMARY], Sept/Oct 1994. BONNETT, Thom.s W., and Robert L. Olson, Four Scenarios of State Government Services and Regulation in the Year 2010, July/Aug1994. CARAZO, Louis R., Mexico Closely Observed [Letters], Jan/Feb 1994. COPELAND, Thomas E., and James J. Meenan, AT&T Uses Shareholder Value As a Guide to Strategy, Nov/Dec 1994. COPLIN, William D., and Michael K. O’ Leary, The Mid-Nineties: Small Wars, Economic Flu, Currency Speculation, Political Upheaval, and Lots of Commercial Opportunity, March/April 1994. DANIEL, A. Lynn, Strategic Management Software [Letters], Nov/Dec 1994. DARLING, Bruce L., and Tim R. V. Davis, Super Bakery, Inc.: Innovating in a Mature Market Is Not Just a Piece of Cake, Jan/Feb 1994. DAVIS, Tim R. V., Benchmarks of Customer Satisfaction Measurement: Honeywell, Toyota, and Corning (International Quality & Productivity Center Conference), May/June1994. ‘ Planning Review DAVIS, Tim R. V., The Distribution Revolution [International Quality & Productivity Center/Material Handling Engineering Magazine Conference], March/April 1994. DUNCAN, Norman E., and Pierre Wack, Scenarios Designed to Improve Decision Making (Royal Dutch/Shell), July/Aug 1994. FARRELL, John, A Practical Guide for Implementing Reengineering, March/April 1994. FULMER, Robert M., A Model for Changing the Way Organizations Learn, May/June, 1994. FUREY, Tim R., and Stephen G. Diorio, Making Reengineering Strategic (Wal-Mart, Southwest Airlines, and Compag Computer), July/Aug 1994. GESSNER, Steve, Mark McNeilly, and Bill Leskee, Using Electronic Meeting Systems for Collaborative Planning at IBM Rochester, Jan/Feb 1994. GOLDWASSER, Charles, The Initial Reengineering Project at Southern California Gas, May/June 1994. HENDRICKSON, James C., Building Business Capabilities: The Key to Strategic Execution [Case Commentary on Super Bakery], Jan/Feb 1994. HENRY, Craig D., Reengineering Challenge: The Leader as Detective, Nov/Dec 1994. HOUSEL, THOMAS J., Arthur H. Bell, and Valery Kanevsky, Calculating the Value of Reengineering at Pacific Bell, Jan/Feb 1994. HOUSEL, Thomas J., Quantifying the Scorecard [Letters], Nov/Dec 1994. JOHNSON, Dale, Dennis Smith, and Ron Smith, SPX Adopts a Strategy, Quality, Value Model, Jan/Feb 1994. KAPLAN, Robert S., Devising a Balanced Scorecard Matched to Business Strategy [EXECUTIVE SUMMARY], Sept/Oct 1994. KETTELHUT, Michael C., How to Avoid Misusing Electronic Meeting Support, July/Aug 1994. KOVAC, E. J.,and R. A. Thompson, Strategic Facilities Planning, Jan/Feb 1994. KUCZMARSKI, Thomas, Inspiring and Implementing the Innovation Mind-set [EXECUTIVE SUMMARY], Sept/Oct 1994. MASON, David H., Scenario-based Planning: Decision Tools for the Learning Organization, March/April 1994. McNEILLY, Mark, Bill Leskee, and Steve Gessner, Do’s and Don’t s for EMS [Letters], Nov/Dec 1994. MINTZBERG, Henry, That’s Not “Turbulence,” Chicken Little, It’s Really Opportunity, Nov/Dec 1994. NADLER, David A., Collaborative Strategic Thinking [EXECUTIVE SUMMARY ], Sept/Oct 1994. PASCALE, Richard T., Intentional Breakdowns and Conflict by Design, May/June, 1994. PINE, B. Joseph, II, Mass Customization [Letters], Jan/Feb 1994. QUINN, Lucia Luce, and David H. Mason, How Digital Uses Scenarios to Rethink the Present, Nov/Dec 1994. RAMCHARANDAS, Ennala, Xerox Creates a Continuous Learning Environment for Business Transformation, March/April 1994. RAUDABAUGH, Joseph, Opportunities for Customer Segmentation Strategies [Communiqué from Japan], Nov/Dec 1994. REIMANN, Bernard C., Gary Hamel: How to Compete for the Future [Conference Reports, EXECUTIVE SUMMARY], Sept/Oct 1994. REIMANN, Bernard C., The New Strategic Leadership [Conference Overview, EXECUTIVE SUMMARY], Sept/Oct 1994. RIGBY, Darrell K., Managing The Management Tools [EXECUTIVE SUMMARY ], Sept/Oct 1994. ROSENBLUM, Judith, and Reed A. Keller, Building a Learning Organization at Coopers & Lybrand [EXECUTIVE SUMMARY], Sept/Oct 1994. ROTH, Aleda V., Ann Marucheck, Alex Kemp, and Doug Trimble, The Knowledge Factory for Accelerated Learning Practices, May/June 1994. SCOTT-MORGAN, Peter, Learning The Unwritten Rules of Organizational Change [EXECUTIVE SUMMARY], Sept/Oct 1994. SIMPSON, DAN (Panel Moderator), Rethinking Vision and Mission [Chief Planning Officer Dialogue, Part 1, EXECUTIVE SUMMARY], Sept/Oct 1994. SIMPSON, Dan (Panel Moderator), How to Identify and Enhance Core Competencies (Chief Planning Officer Dialogue, Part II), Nov/Dec 1994. SMITH, Raymond, W., Driving Change at Bell Atlantic [EXECUTIVE SUMMARY ], Sept/Oct 1994. STERLING, John W., and Angela Stubblefield, Advia: Planning and Decision Support for Smaller Businesses, Jan/Feb 1994. STEWART, J. M., Future State Visioning Technique at National Rubber Company, March/April 1994. TANDON, Rajiv, State of the Practice of Planning [Letters], Nov/Dec 1994. THEOBALD, Robert, New Success Criteria for a Turbulent World, Nov/Dec 1994. THOMAS, Charles W., Learning from Imagining the Years Ahead, May/June, 1994. VITALE, Mike, Sarah C. Mavrinac, and Mark Hauser, New Process/ Financial Scorecard: A Strategic Performance Measuring SystemJuly/Aug 1994. CASE STUDIES BELASCO, James, Scanning the Present to Discover the Future (chemical industry), March/April 1994. BONNETT, Thomas W., and Robert L. Olson, Four Scenarios of State Government Services and Regulation in the Year 2010, July/Aug 1994. COPELAND, Thomas E., and James J. Meenan, AT&T Uses Shareholder Value As a Guide to Strategy, Nov/Dec 1994. DARLING, Bruce L., and Tim R. V. Davis, Super Bakery, Inc.: Innovating in a Mature Market Is Not Just a Piece of Cake, Jan/Feb 1994. DAVIS, Tim R. V., Benchmarks of Customer Satisfaction Measurement: Honeywell, Toyota, and Corning (International Quality & Productivity Center Conference), May/June1994. DUNCAN, Norman E., and Pierre Wack, Scenarios Designed to Improve Decision Making (Royal Dutch/Shell), July/Aug1994. November/December 1994 ee ae FUREY, Tim R., and Stephen G. Diorio, Making Reengineering Strategic (Wal-Mart, Southwest Airlines, and Compaq Computer), July/Aug1994. GOLDWASSER, Charles, The Initial Reengineering Project at Southern California Gas, May/June 1994. HENDRICKSON, James C., Building Business Capabilities: The Key to Strategic Execution [Case Commentary on Super Bakery], Jan/Feb 1994. HOUSEL, Thomas J., Arthur H. Bell, and Valery Kanevsky, Calculating the Value of Reengineering at Pacific Bell, Jan/Feb 1994. JOHNSON, Dale, Dennis Smith, and Ron Smith, SPX Adopts a Strategy, Quality, Value Model, Jan/Feb 1994. QUINN, Lucia Luce, and David H. Mason, How Digital Uses Scenarios to Rethink the Present, Nov/Dec 1994. RAMCHARANDAS, Ennala, Xerox Creates a Continuous Learning Environment for Business Transformation, March/April 1994. ROSENBLUM, Judith, and Reed A. Keller, Building a Learning Organization at Coopers & Lybrand [EXECUTIVE SUMMARY], Sept/Oct 1994. STEWART, J. M., Future State Visioning Technique at National Rubber Company, March/April 1994. CONFERENCE REPORTS [See also, EXECUTIVE SUMMARY] DAVIS, Tim R. V., Benchmarks of Customer Satisfaction Measurement: Honeywell, Toyota, and Corning (International Quality & Productivity Center Conference), May/June1994. DAVIS, TimR. V., The Distribution Revolution [International Quality & Productivity Center/Material Handling Engineering Magazine Conference], March/April 1994. REIMANN, Bernard C., Gary Hamel: How to Compete for the Future [Conference Reports, EXECUTIVE SUMMARY], Sept/Oct 1994. REIMANN, Bernard C., The New Strategic Leadership [Conference Overview, EXECUTIVE SUMMARY], Sept/Oct 1994. INTERNATIONAL ISSUES CARAZO, Louis R., Mexico Closely Observed [Letters], Jan/Feb 1994. COPLIN, William D., and Michael K. O’ Leary, The Mid-Nineties: Small Wars, Economic Flu, Currency Speculation, Political Upheaval, and Lots of Commercial Opportunity, March/April 1994. RAUDABAUGH, Joseph, Opportunities for Customer Segmentation Strategies [Communiqué from Japan], Nov/Dec 1994. LEARNING ORGANIZATIONS [See also, Reengineering; Scenarios] FULMER, Robert M., A Model for Changing the Way Organizations Learn, May/June, 1994. PASCALE, Richard T., Intentional Breakdowns and Conflict by Design, May/June, 1994. ROTH, Aleda V., Ann Marucheck, Alex Kemp, and Doug Trimble, The Knowledge Factory for Accelerated Learning Practices, May/June 1994. OPINION/EDITORIAL MINTZBERG, Henry, That’s Not “Turbulence,” Chicken Little, It’s Really Opportunity, Nov/Dec 1994. REENGINEERING [See also, Learning Organizations] BERMAN, Saul, Strategic Direction: Don’t Reengineer Without It, Nov/Dec 1994. FARRELL, John, A Practical Guide for Implementing Reengineering, March/April 1994. FUREY, Tim R., and Stephen G. Diorio, Making Reengineering Strategic (Wal-Mart, Southwest Airlines, and Compaq Computer), July/Aug1994. GOLDWASSER, Charles, The Initial Reengineering Project at Southern California Gas, May/June 1994. HENRY, Craig D., Reengineering Challenge: The Leader as Detective, Nov/Dec 1994. HOUSEL, Thomas J., Arthur H. Bell, and Valery Kanevsky, Calculating the Value of Reengineering at Pacific Bell, Jan/Feb 1994. SCENARIOS [See also, Organizational Learning] BELASCO, James, Scanning the Present to Discover the Future, March/April 1994. BONNETT, Thomas W., and Robert L. Olson, Four Scenarios of State Government Services and Regulation in the Year 2010, July/Aug1994. DUNCAN, Norman E., and Pierre Wack, Scenarios Designed to Improve Decision Making (Royal Dutch/Shell), July/Aug1994. MASON, David H., Scenario-based Planning: Decision Tools for the Learning Organization, March/April 1994. QUINN, Lucia Luce, and David H. Mason, How Digital Uses Scenarios to Rethink the Present, Nov/Dec 1994. STEWART, J. M., Future State Visioning Technique at National Rubber Company, March/April 1994. THEOBALD, Robert, New Success Criteria for a Turbulent World, Nov/Dec 1994. THOMAS, Charles W., Learning from Imagining the Years Ahead, May/June, 1994. STRATEGIC MANAGEMENT SOFTWARE & TOOLS DANIEL, A. Lynn, Strategic Management Software [Letters], Nov/Dec 1994. GESSNER, Steve, Mark McNeilly, and Bill Leskee, Using Electronic Meeting Systems for Collaborative Planning at IBM Rochester, Jan/Feb 1994. KETTELHUT, Michael C., How to Avoid Misusing Electronic Meeting Support, July/Aug 1994. 46 Planning Review ooo McNEILLY, Mark, Bill Leskee, and Steve Gessner, Do’s and Don’ts for EMS [Letters], Nov/Dec 1994. STERLING, John W., and Angela Stubblefield, Advia: Planning and Decision Support for Smaller Businesses, Jan/Feb 1994. STRATEGIC PRACTICES & INNOVATION COPELAND, Thomas E., and James J. Meenan, AT&T Uses Shareholder Value As a Guide to Strategy, Nov/Dec 1994. BELASCO, James, Scanning the Present to Discover the Future, March/April 1994. HOUSEL, Thomas J., Arthur H. Bell, and Valery Kanevsky, Calculating the Value of Reengineering at Pacific Bell, Jan/Feb 1994. HOUSEL, Thomas J., Quantifying the Scorecard [Letters], Nov/Dec 1994. RAUDABAUGH, Joseph, Opportunities for Customer Segmentation Strategies [Communiqué from Japan], Nov/Dec 1994. KOVAC, E. J., and R. A. Thompson, Strategic Facilities Planning, Jan/Feb 1994. SIMPSON, Dan (Panel Moderator), How to Identify and Enhance Core Competencies (Chief Planning Officer Dialogue, Part II), Nov/Dec 1994. [See also: Simpson, Dan (Panel Moderator) Rethinking Vision and Mission, [Chief Planning Officer Dialogue, Part I, EXECUTIVE SUMMARY], Sept/Oct 1994. TANDON, Rajiv, State of the Practice of Planning [Letters], Nov/Dec 1994. THEOBALD, Robert, New Success Criteria for a Turbulent World, Nov/Dec 1994. VITALE, Mike, Sarah C. Mavrinac, and Mark Hauser, New Process/ Financial Scorecard: A Strategic Performance Measuring System July/Aug1994. THE PLANNING FORUM INTERNATIONAL CONFERENCE: 1994 EXECUTIVE SUMMARY BLUESTEIN, Abram I., Leadership Practices in Marketing, Sept/Oct 1994. KAPLAN, Robert S., Devising a Balanced Scorecard Matched to Business Strategy, Sept/Oct 1994. KUCZMARSKI, Thomas, Inspiring and Implementing the Innovation Mind-set, Sept/Oct 1994. NADLER, David A., Collaborative Strategic Thinking, Sept/Oct 1994. REIMANN, Bernard C., Gary Hamel: How to Compete for the Future [Conference Reports] Sept/Oct 1994. REIMANN, Bernard C., The New Strategic Leadership [Conference Overview], Sept/Oct 1994. RIGBY, Darrell K., Managing The Management Tools, Sept/Oct 1994. ROSENBLUM, Judith, and Reed A. Keller, Building a Learning Organization at Coopers & Lybrand, Sept/Oct 1994. SCOTT-MORGAN, Peter, Learning The Unwritten Rules of Organizational Change, Sept/Oct 1994. SIMPSON, DAN (Panel Moderator) Rethinking Vision and Mission (Chief Planning Officer Dialogue, Part I), Sept/Oct 1994. SMITH, Raymond, W., Driving Change at Bell Atlantic, Sept/Oct 1994. ALL ARTICLES IN COMPANY PLANNING REVIEW ARE COPYRIGHTED. ADDRESS PRICES ON QUANTITIES WILL CITY/STATE/ZIP BE MADE UPON REQUEST ( ) PHONE PLEASE SHIP ME THE FOLLOWING ORDER: QUANTITY AUTHOR TITLEO F ARTICLE/DATE PRICE Single copies are $4.00 each. 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