Perspectives on HCI Research with Teenagers PDF
Preview Perspectives on HCI Research with Teenagers
Human–Computer Interaction Series Linda Little Daniel Fitton Beth T. Bell Nicola Toth Editors Perspectives on HCI Research with Teenagers Human–Computer Interaction Series Editors-in-chief Desney Tan , Microsoft Research , USA Jean Vanderdonckt , Université Catholique de Louvain , Belgium H CI is a multidisciplinary fi eld focused on human aspects of the development of computer technology. As computer-based technology becomes increasingly pervasive – not just in developed countries, but worldwide – the need to take a human-centered approach in the design and development of this technology becomes ever more important. For roughly 30 years now, researchers and practitioners in computational and behavioral sciences have worked to identify theory and practice that infl uences the direction of these technologies, and this diverse work makes up the fi eld of human-computer interaction. Broadly speaking it includes the study of what technology might be able to do for people and how people might interact with the technology. The HCI series publishes books that advance the science and technology of developing systems which are both effective and satisfying for people in a wide variety of contexts. Titles focus on theoretical perspectives (such as formal approaches drawn from a variety of behavioral sciences), practical approaches (such as the techniques for effectively integrating user needs in system development), and social issues (such as the determinants of utility, usability and acceptability). Titles published within the Human–Computer Interaction Series are included in Thomson Reuters’ Book Citation Index, The DBLP Computer Science Bibliography and The HCI Bibliography. More information about this series at h ttp://www.springer.com/series/6033 Linda Little • Daniel Fitton Beth T. Bell • Nicola Toth Editors Perspectives on HCI Research with Teenagers Editors Linda Little Daniel Fitton PaCT Lab, Department of Psychology, Child-Computer Interaction Group, Faculty of Health and Life Sciences School of Physical Sciences Northumbria University and Computing Newcastle , UK University of Central Lancashire Preston , UK Beth T. Bell Faculty of Health and Life Sciences Nicola Toth York St John University PaCT Lab, Department of Psychology, York , UK Faculty of Health and Life Sciences Northumbria University Newcastle , UK ISSN 1571-5035 Human–Computer Interaction Series ISBN 978-3-319-33448-6 ISBN 978-3-319-33450-9 (eBook) DOI 10.1007/978-3-319-33450-9 Library of Congress Control Number: 2016947431 © Springer International Publishing Switzerland 2016 T his work is subject to copyright. All rights are reserved by the Publisher, whether the whole or part of the material is concerned, specifi cally the rights of translation, reprinting, reuse of illustrations, recitation, broadcasting, reproduction on microfi lms or in any other physical way, and transmission or information storage and retrieval, electronic adaptation, computer software, or by similar or dissimilar methodology now known or hereafter developed. T he use of general descriptive names, registered names, trademarks, service marks, etc. in this publication does not imply, even in the absence of a specifi c statement, that such names are exempt from the relevant protective laws and regulations and therefore free for general use. T he publisher, the authors and the editors are safe to assume that the advice and information in this book are believed to be true and accurate at the date of publication. Neither the publisher nor the authors or the editors give a warranty, express or implied, with respect to the material contained herein or for any errors or omissions that may have been made. Printed on acid-free paper This Springer imprint is published by Springer Nature The registered company is Springer International Publishing AG Switzerland Pref ace The premise for this book emerged from a 2011 EPSRC grant ‘Taking on the Teenagers (TAKEEN)’ under the Transforming Energy Demand Through Digital Innovation (TEDDI) scheme. The grant was led by Professor Janet C. Read, director of the Child-Computer Interaction (ChiCI) research group at the University of Central Lancashire (UCLan), in collaboration with four other UK universities: Northumbria, Birmingham, Swansea and the Knowledge Lab, London. ‘TAKEEN’ was the fi rst energy research project to engage directly with teenagers and involve them as ‘co-investigators’. As teenagers acted as both participants and co- investigators, this made the project unique as it educated, informed and empowered teenagers through their active involvement. However, when designing studies for the TAKEEN project, the research teams at Northumbria and UCLan found a dis- tinct gap in the literature with regard to methods and approaches that best suit teen- age populations. Understanding teenagers and developing appropriate methods are key to con- ducting successful HCI research. Working with teenagers typically presents more challenges than working with adults. Teenagers inhabit a diverse and changeable world that is often unfamiliar to adults. Teenagers are also subject to change through the biological, psychological and physical developments that occur during adoles- cence. Therefore it is vitally important that researchers understand teenagers’ needs and preferences when creating new technologies and products with, and for, them. We need to consider that adults and children have received signifi cant specifi c atten- tion within the HCI community, whilst teenagers (or adolescents) have to date received comparatively little. The lack of literature pertaining to appropriate methods was also refl ected by the broader HCI community in international workshops held at CHI (2012, 2013, 2014) and IDC (2013). The overall aim of this book is to contribute to the methods and understandings necessary to successfully and sensitively engage teenagers in HCI research by providing (i) examples of robust methods all of the contributors have used when working with teenagers in research and design projects and (ii) a com- v vi Preface prehensive reference book describing in detail methods, approaches and examples of how these can been applied to HCI research and teaching. F inally, thanks are given to the teenagers that participated and to their families and teachers who facilitated the work. Newcastle , UK Linda Little Preston , UK Daniel Fitton York , UK Beth T. Bell Newcastle, UK Nicola Toth March, 2016 Acknowledgement T he editors would like to thank everyone in the TAKEEN research teams based at Northumbria and University of Central Lancashire, UK. The editors would also like to thank all the contributing authors for all their hard work in making this book possible. The idea for this book emerged from a project funded by the Research Councils UK’s Digital Economy and Energy Programmes EP/I002251/1 and EP/I000720/1. vii Contents 1 Introduction: HCI Reaches Adolescence .............................................. 1 Daniel Fitton , Linda Little , and Beth T. Bell 2 Understanding Adolescents .................................................................... 11 Beth T. Bell 3 Ethical Considerations in Face-to-Face and Internet- Mediated Research with Teenage Populations ..................................... 29 Kerry McKellar and Nicola Toth 4 Human Factors Multi-technique Approach to Teenage Engagement in Digital Technologies Health Research ........................ 61 Alexandra R. Lang , Michael P. Craven , Sarah Atkinson , Lucy Simons , Sue Cobb , and Marco Mazzola 5 Designing Interactive Technologies with Teenagers in a Hospital Setting ................................................................................ 103 Maja van der Velden , Margaret Machniak Sommervold , Alma Culén , and Britt Nakstad 6 Using a Rich Pictures Approach for Gathering Students and Teachers Digital Education Requirements .................................... 133 Steve Love , Voula Gkatzidou , and Antonello Conti 7 Engaging Teens in Dialogue on Potential Technological Futures with User Enactments............................................................... 151 William Odom , John Zimmerman , and Jodi Forlizzi 8 Involving Teenagers Today in the Design of Tomorrow’s Technology ..................................................................... 179 Christopher R. Wilkinson 9 Designing Teenage Emotions with a Life of Their Own ...................... 207 Neil Winterburn , Peggy Gregory , and Daniel Fitton ix
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