Table Of Content

INDEX PERSONNEL MANAGEMENT Volume 25 PM PLUS Volume 4 Personnel management in Europe Chris Brewster and Ariane Hegewisch Accelerated route to the top for graduates, An Phil Hilton July Personnel management in Sweden Magnus Séderstrom Appraisal: an idea whose time has gone? Clive Fletcher Sept Pioneering a new role for personnel Mike Bett Profile of a successful personnel manager Graeme Buckingham and Aug Banking on a successful marriage Barry Hine April Gwen Elliot From strife to smooth sailing Jane Pickard Dec ‘Prudent’ approach to corporate renewal, A Geoff Keeys Oct Benefit of ac lash of opinions, The Richard Pascale Oct Benefits of flexibility, The Carol Woodley April Real meaning of empowerment, The Jane Pickard Nov Broader view of succession planning, A Peter Wallum Sept Building a better workplace by design Steve Crabb Aug Setting a new standard for union officials Pauline Crofts Sept Short-circuiting old bargaining machinery George Bishop and Feb Changing face of annual labour, The Sue Hutchinson April Rod Lewin Steering the middle road to car production Peter Wickens June Dealing with dishonesty: the best policy Chris Hoad Feb Decentralising pay decisions: empowerment Helen Murlis and March Taking a snapshot of cultural change Bob Lisney and Cliff Allen Feb or abdication? Vicky Wright Teaching the world to manage in perfect harmony Paul Miller Aug Delivering the goods on customer care Michael Wellin March Testing times for the world of psychometrics Clive Fletcher Dec Does ‘lean’ necessarily equal ‘mean’? Martin Wibberley July Training to play a lead role Martyn Sloman July Education in training, An Anat Arkin Dec Waving or drowning in participation? Mick Marchington, March Exploding the myth of greenfield sites Helen Newell Jan Adrian Wilkinson and Peter Ackers Finding the right venue for a training event Anat Arkin Aug When corporate need supersedes Helen Rainbird and Feb Forging a new breed of supervisor Malcolm Ballin April employee development Malcolm Maguire When personnel calls in the auditors Derek Burn and Jan Getting ready for a move to local bargaining Ron Scott Sept Leah Thompson Great escape from Whitehall, The Graham Towl and May Why poaching is good practice Tony Cann Oct Alison Gilbert Who is really taking the lead on quality? Mick Marchington, Adrian April How I see the personnel function Bill Cockburn Wilkinson and Barrie Dale How ICL is taking new ideas on board Jane Pickard Will personnel people ever learn to love Alan Arthurs and June How incentives can drive teamworking Jane Pickard the computer? Nick Kinnie How managers can become developers Alan Mumford Imbibing a new way of learning Brian Hurley and lan Cunningham Ackers, Bill Ethics in management training March IPM/ITD: the case for combination Mike Carson et al Ackers, Peter Waving or drowning in participation? March Is there still a future for the unions? Sid Kessler Aikin, Olga Law at work Feb-May, July-Nov Allen, Cliff Taking a snapshot of cultural change Jan Kaizen — the art of continual improvement Vivienne Walker Arkin, Anat Education in training, An Dec Finding the right venue for a training event Aug Leaner, fitter future for HR?, A Ward Griffiths Minimising the stress of relocation Nov Learning to change organisations David Beard Armstrong, Geoff New institute for a changing profession, A July Workfare: right question, wrong answer (C) March Making acquisitions work by the book Arnold Kransdorff Arthurs, Alan Will personnel people ever learn to love the computer? June Managing healthily: how an NHS region is Peter Carr and promoting change Liam Donaldson Ballin, Malcolm Forging a new breed of supervisor April Measuring and mimimising risks Mike Heathcote and Bassett, Philip US study tour (N) Sept Jim King Beard, David Learning to change organisations dan Measuring management effectiveness Helga Drummond Bett, Mike Pioneering a new role for personnel Nov Measuring the gains from training George Bickerstaffe Bishop, George Short-circuiting old bargaining machinery Feb Minimising the stress of relocation Anat Arkin Bickerstaffe, George Measuring the gains from training Nov Mystery of the missing human resource David Guest and Brewster, Chris Personnel management in Europe Jan manager, The Kim Hoque Brown, Mike Pensions column March, June, Sept, Dec Buckingham, Graeme Profile of as uccessful personnel manager Aug New beat for HR in the police, A Jane Goodsir Burn, Derek When personnel calls in the auditors Jan New institute for a changing profession, A Geoff Armstrong New university challenge for HR professionals, A David Warner and Cann, Tony Why poaching is good practice Oct Elaine Crosthwaite Carley, Mark Role of the social partners, The (Euro) July Carr, Peter Managing healthily: how an NHS region is Oct One more step for the Civil Service Susan Corby promoting change Out to lunch: staff catering in the 1990s Jill Evans Cassels, Sir John Education and the workplace(C) Nov Outplacement and the run-up to redundancy Jane Pickard Guestspot March Cockburn, Bill How I see the personnel function Nov Corby Susan One more step for the Civil Service Aug Italics — Months printed in italics refer to PM Plus features Crabb, Steve Building a better workplace by design Aug C - Commént LD - Legal decisions Crofts, Pauline Setting a new standard for union officials Sept C’ file - Computerfile M - Marketplace Crosthwaite, Elaine New university challenge for HR professionals, A Jan Euro - Eurofile N - News Cunningham, lan Imbibing a new way of learning March G - Guestspot RR - Recruitment report HM - Health matters TEx - Training extra Dale, Barrie Who is really taking the lead on quality? April Donaldson, Liam Managing healthily: how an NHS region is Oct IPM N - IPM news TM - Training Management promoting change PERSONNEL MANAGEMENT DECEMBER 1993 INDEX Drummond, Helga Measuring management effectiveness March Thomas, David Local government's crisis of confidence {N) ‘Thomas, Susan Sheehy: a case of private good and public bad? (C) Elliot, Gwen Profile of a successful personnel manager Aug Thompson, Leah When personnel calls in the auditors Evans, Jill Out to lunch: staff catering in the 1990s Feb Towl, Graham The great escape from Whitehall Tyszkiewicz, Zygmunt Welcome to the new Europe(Euro) Farnham, David Student special May Farrance, Roger Establishing standards of professional competence (C) Oct Walker, Vivienne Kaizen — the art of continual improvement Fowler, Alan A more humane approach to redundancy (C) Jan Wallum, Peter Broader view of sucession planning, A How to...series Jan-Dec Warner, David New university challenge for HR professionals, A Fletcher, Clive Appraisal: an idea whose time has gone Sept Wellin, Michael Delivering the goods on customer care Testing times for the world of psychometrics Dec Wibberley, Martin Does ‘lean’ necessarily equal ‘mean’? Wickens, Peter Steering the middle road to car production Gilbert , Alison Great escape from Whitehall, The May Time for sharing strength and success?, A (C) Goodsir, Jane A new beat for HR in the police Dec Wilkinson, Adrian Waving or drowning in participation? Griffiths, Ward Leaner, fitter future for HR?, A Oct Who is really taking the lead on quality? Local government prepares itself for surgery (C) Feb Woodley, Carol Benefits of flexibility, The Guest, David Mystery of the missing human resource manager June Wright, David Danger of missing the target on training, The (C) Wright, Vicky Decentralising pay decisions: empowerment Handley, Keith Case for legislation on age discrimination, The (C) May or abdication? Heathcote, Mike Measuring and minimising risks Oct Hegewisch, Ariane Personnel management in Europe Jan Hilton, Phil Accelerated route to the top for graduates, An July Subject classification Hine, Barry Banking on a successful marriage April Hoad, Chris Dealing with dishonesty: the best policy Feb COMPUTERS IN PERSONNEL Hoque, Kim Mystery of the missing human resource manager June 1993 CIP exhibition preview June Hurley, Brian Imbibing a new way of learning March Another year of growth (C’file) May Hutchinson, Sue Changing face of annual labour, The April Computers in personnel conference report July How a CPIS helps re-engineering (C’file) Nov Keeys, Geoff ‘Prudent’ approach to corporate renewal, A Oct Keeping a system safe and secure (C’file) March Kessler, Sid Is there still a future for the unions? July Line managers as end-users (C’file) Feb King, Jim Measuring and minimising risks Oct Loosening the purse strings (C’file) Jan Kinnie, Nick Will personnel people ever learn to love the computer? June Power of information, The (C’file) Sept Knight, Tim Local government’s crisis of confidence (N) April Preparing for the next leap forward (C’file) April Kransdorff, Arnold Making acquisitions work by the book May Transatlantic comparisons (C’file) Aug Will personnel people ever learn to love the computer? June Lewin, Rod Short-circuiting old bargaining machinery Feb Windows of opportunity (C’ file) July Lisney, Bob Taking a snapshot of cultural change Feb Lowry, Sir Pat Guestspot Feb, May, August, Nov EDUCATION/INDUSTRY LINKS Adding extras to compact schemes (TEx) April Mackenzie Davey, D Guestspot Jan, April, July, Oct ‘Aim high’ drive woos business (TEx) May Marchington, Mick Waving or drowning in participation? March Comparing notes on ‘employability’ (TM) Sept Who is really taking the lead on quality? April Education and the workplace (C) Nov development Education in developing competencies, An Oct Maguire, Malcolm When corporate need supersedes employee development Feb IBM takes TQM into schools (TM) Aug Marshall, Richard Clause too far in the employment bill?, A (C) Aug Interest grows in records scheme (TEx) Feb Mill, Cherry Eurofile March, Sept, Oct Matching skills to competencies (TEx) March Miller, Paul Teaching the world to manage in perfect harmony Aug New body to promote standards (TM) Nov Monks, John A sense of deja vu as the TUC reaches 125 (C) June Programme with designs on children (TM) Oct Mumford, Alan How managers can become developers June Science scheme targets infants (TEx) Jan Murlis, Helen Decentralising pay decisions: empowerment March Tempting truants back into classes (TEx) June or abdication? Work skills come to the classroom (TM) July Pay column Feb, May, Aug, Nov EMPLOYEE RELATIONS Newell, Helen Exploding the myth of greenfield sites Jan Burton decides to cut its cloth accordingt o its changing environment (N) March Pascale, Richard The benefit of a clash of opinions Oct Changing face of annual labour, The April Pickard, Jane How ICL is taking new ideas on board May Clause too far in the employment bill? A (C) August Does ‘lean’ necessarily equal ‘mean’? July How incentives can drive teamworking Sept Driving out strikers (LD) March Outplacement and the run-up to redundancy April Exploding the myth of greenfield sites Jan Real meaning of empowerment, The Nov Getting ready for a move to local bargaining Sept From strife to smooth sailing Dec Is there still a future for the unions? July Key to staff commitment, The June Rainbird, Helen When corporate need supersedes employee Feb Paying a price for union membership (LD) June development Public sector unions team up for big time (N) June Richards-Carpenter, CIP exhibition preview June Real meaning of empowerment, The Nov Colin Computerfile Jan-May, July-Sept, Nov, Dec Sense of deja vu as the TUC reaches 125, A (C) June Rubenstein, Michael Push for pay equity Dec Sense of perspective on strikes, A (G) May Setting a new standard for union officials Sept Schofield, Philip Improving the candidate job-match (RR) Feb Short-circuiting old bargaining machinery Feb Scott, Ron Gettting ready for a move to local bargaining Sep Steering the middle road to car production June Sieff, David An invitation from the lead body (C) March Taking stock of the business Aug PM Plus column June-Dec Toyota’s Derby novices on the Kentucky track March Sigman, Aric Health matters Jan-Dec TUC congress report Oct Sloman, Martyn Training to play a lead role July Waving or drowning in participation? March Soderstrom, Magnus Personne! management in Sweden June When employees answer back Sept Suter, Erich Legal decisions Jan-Dec Workforce who got sick of absenteeism, The Dec PERSONNEL MANAGEMENT DECEMBER 1993 INDEX EQUAL OPPORTUNITIES Turer | — Employment contracts Case for legislation on age discrimination, The (C) May Turer 2 — Maternity Childcare facilities(M) May Turer 3 — Curtain up on the final act? Discriminating experiences (LD) July Equal pay comes home to roost (Law) March LEGAL DECISIONS AND QUESTIONS OF LAW | Friends of the family Jan Clean sweep in Eastbourne, A farshalling the evidence (LD) Sept Discriminating experiences July Mother of all pay policies, The (Euro) Sept Driving out strikers March | Positive course to empowerment, A (TEx) June Inflammable material May Question of catholic tastes, A (LD) April Marshalling the evidence Sept Turer 2 — Maternity (Law) Sept Matter of reputation, A Feb Women’s training (M) July Paying a price for union membership June Push for pay equity Dec Paying over the legal minimum Jan Right to buy, The Nov Question of catholic tastes, A April EUROPE Tax returns to the courts Aug European personnel management congress report Aug Exporting NVQs to the continent (TEx) April MANAGEMENT TRAINING AND DEVELOPMENT How much do you really know about Europe? (Euro) March Accelerated route to the top for graduates, An July Legacy of Maastricht, The (Euro) Oct Education in training, An Dec | Mother of all pay policies, The (Euro) Sept Ethics in management training March New commissioner sets his agenda (Euro) June How ICL is taking new ideas on board May | Paying over the legal minimun Jan How managers can become developers June Personnel management in Europe Jan Imbibing a new way of learning March | Personnel management in Sweden June Innovation ‘evangelists’, The (secondment) Nov Role of the social partners, The (Euro) July MBA graduates in the real world Aug lraining in the community (Euro) Feb Philosophy of effectiveness, The (TEx) Sept Welcome to the new Europe (Euro) Jan Positive course to empowerment, A (TEx) June | Teaching the world to manage in perfect harmony Aug FLEXIBLE WORKING PAY AND CONDITIONS | Benefits of flexibility, The May Benefits of flexibility, The May Changing face of annual labour. The April Building a better workplace by design August |FE laecxhi-blwea yw obrekt coon meevse noifn ga geo pening, An SeOpctt BCuarsteo nf odr etcairdgeest etdo bceunte fiittss ,c loTthhe ac(Nc)o rding to its changing environment (N) MMaarrcchh |S hort-circuiting old bargaining machinery Feb Changing face of annual labour, The April | SFtoeregriinngg at hnee wm ibdrdeleed roofa ds utpoe rcvairs oprr oduction JApurniel CDheacreinttarballei sivnigew poafy PdRePc,i sAio ns: empowerment or abdication? MaMracyh Each-way bet on evening opening, An Sept HEALTH, SAFETY AND WELFARE Equal pay comes home to roost (Law) March Backs on the agenda (HM) Jan Final salary calculation, The (N) June Bad atmosphere in the office (HM) March How incentives can drive teamworking Sept Business of assessing risk, The Jan How to...manage flexible benefits July Eating well to ward off cancer (HM) Jun .. provide pensions Aug Employee healthcare (M) April IPM compensation forum conference report (N) Feb Filling the gap in dental care (HM) July Mother of all pay policies, The (Euro) Sept Helping staff over their problems Feb New approaches to pay management (N) Feb Itching to solve the problem (HM) Feb One more step for the civil service Aug Mad dogs and English people...(HM) Aug Power of gainsharing, The Feb Measuring and minimising risks Oct Rewarding managers for competence March Men and the art of cancer care (HM) May Taking stock of the business Aug Noises off in the workplace (HM) April Out to lunch: staff catering in the 1990s Feb PERSONNEL MANAGEMENT — GENERAL Post-modern power struggle (HM) Nov Creating in-house professionals (TEx) May resting the water on drug misuse (HM) Sept Establishing standards of professional competence (C) Oct Working shifts on the ‘red eye’ (HM) Oct Following the NVQ route to personnel competence July The common cold (HM) Dec Great escape from Whitehall, The May How I see the personnel function (Bill Cockburn) Nov How to...use quality management in personnel Oct INTERNATIONAL IPM/ITD: the case for combination Dec Foreign office administration (TEx) March Leaner, fitter future for HR?, A Oct How to...provide language training April Mystery of the missing human resource manager, The June International HRM conference report (N) May New beat for HR in the police, A Dec Minimising the stress of relocation Nov New institute for a changing profession July Society for Human Resource Management conference report (N) July New university challenge for HR professionals Jan Transatlantic comparisons (C’file) August Personnel management in Europe Jan US study tour (N) Sept Personnel management in Sweden June US view of future employment issues July Personnel manager of the year award — details June results Nov Pioneering a new role for personnel Nov LAW AT WORK Preparing for IPM exams (Student special) May Clause too far in the employment bill? A (C) Aug Profile of a successful personnel manager Aug Elementary deductions Nov Time for sharing strength and success?, A (C) July Equal pay comes home to roost March When personnel calls in the auditors Jan Power to amend contracts, The April Protecting confidentiality July PERSONNEL PRACTICES AND TECHNIQUES Redundant legislation Feb Accreditation of prior learning (TM) Sept Transfers are getting stickier May Appraisal: an idea whose time has gone? Sept PERSONNEL MANAGEMENT DECEMBER 1993 INDEX PRE Banking on a successful marriage April Paying over the legal minimum (LD) Banking on communication May What is an ‘acceptable’ level of unemployment? (G) Benefit of a clash of opinions, The Oct Workfare: right question, wrong answer (C) Broader view of succession planning, A Sept Communicating through the annual report Nov RESTRUCTURING Dealing with dishonesty: the best policy Feb Banking on a successful marriage Delivering the goods on customer care March Decentralising pay decisions: empowerment or abdication? Does ‘lean’ necessarily equal ‘mean’? July From strife to smooth sailing Each-way bet on evening opening, An Sept Great escape from Whitehall, The Fighting crime is everyone'jso b Oct How I see the personnel function (Bill Cockburn) Flexible work comes of age Oct How to...manage cultural change Formula for a learning organisation (TM) July Is a change as good as a pay-off? Framework for performance, A July Leaner, fitter future for HR?, A Handling proper suggestions on the shopfloor April Managing healthily: how an NHS region is promoting change How incentives can drive teamworking Sept New culture in the showroom, A How to...implement a customer care scheme Jan One more step for the Civil Service .. Manage cultural change Nov ‘Prudent’ approach to corporate renewal, A ...manage flexible benefits July Short-circuiting old bargaining machinery ..plan and use attitude surveys June Taking a snapshot ofc ultural change ..prepare staff for retirement Feb ..relocate employees March TRAINING AND DEVELOPMENT ...use quality management in personnel Oct Accreditation of prior learning (TM) ...use references May Assessment on the sales floor (TEx) Is a change as good as a pay-off? Oct Creating in-house professionals (TEx) Kaizen — the art of continual improvement Aug Danger of missing the target on training (C) Key to staff commitment, The June Education in training, An Making acquisitions work by the book May Exporting NVQs to the continent (TEx) Matter of reputation, A (LD — on references) Feb Finding the right venue for a training event Measuring management effectiveness March Following the NVQ route to personnel competence Measuring the gains from training Nov Forging a new breed of supervisor Minimising the stress of relocation Nov Formula for a learning organisation (TM) New culture in the showroom, A June How to...evaluate training Out to lunch: staff catering in the 1990s Feb .. provide language training Survival of the fittest? (Crisis management) July IPM/ITD: the case for combination Taking a snapshot of cultural change Feb Learning to change organisations Who is really taking the lead on quality? April Measuring the gains from training Workforce who got sick of absenteeism, The Nov New institute for a changing profession New stage in improving performance, A (TM) PUBLIC SECTOR Nursing along the learning organisation Careful approach to selecting staff, A April Road to development, The (TEx) Charitable view of-PRP, A May Setting a new standard for union officials Getting ready for a move to local bargaining Sept Switching on to core skills (TM) Leaner, fitter future for HR?, A (at Kent County Council) Oct Time for sharing strength and success?, A (C) Local government's crisis of confidence (N) April Training in the community (Euro) Local government prepares itself for surgery (C) Feb Training in the great outdoors (M) Managing healthily: how an NHS region is promoting change Oct Training to play a lead role NAHSPO conference report Oct Unqualified success story, An (NVQs in the NHS) New beat for HR in the potice, A Dec When corporate need supersedes employee development New university challenge for HR professionals Jan When personnel calls in the auditors Nursing along the learning organisation June Why poaching is good practice One more step for the civil service August Women’s training (M) Public sector unions team up for big time(N) June Rewarding managers for competence March Sheehy: a case of private good and public bad? (C) Sept People Short-circuiting old bargaining machinery Feb Bahl, Kamlesh Chair, Equal Opportunities Commission Taking a snapshot of cultural change (in local government) Feb Bridgeman, Helen Personnel executive, London and Manchester Assurance Aug Unqualified success story, An (in the NHS) Sept Burfutt, Ann Personnel director, London Underground June When personnel calls in the auditors Jan Butler, Jim Director of training and development, Post Office April When training is a charitable act (TEx) Jan Chandler, Stuart General manager, HR and strategic development, National Westminster Bank Jan RECRUITMENT AND SELECTION Flynn, Padraig Commissioner for Social Affairs, EC June Accelerated route to the top for graduates, An July Goddard, Nigel Employee relations executive, Bosch June Appraisal: an idea whose time has gone? Sept Heron, Mike Chair of Post Office and Chair of NCVQ Dec Association of Graduate Recruiters conference report (RR) Aug Hill, Bob Director of personnel, Ford of Britain March Careful approach to selecting staff, A April Hobbs, Peter Her Majesty’s Inspector of Constabulary Oct Improving the candidate job-match (RR) Feb Hougham, John Chairman, ACAS Feb Induction gets a shot in the arm Aug Jackson, Elmer III Employment relations director, General Motors Nov IPM code on psychological testing (IPM N) June Jackson, Stella Head of management development, London March Recruitment advertising awards May Borough of Lewisham Recruitment Forum conference report (N) June Mayo, Andrew Director of Human Resource Development, ICL Oct Psychology in the workplace (M) Jan Milne, Anne Personnel manager, Tyneside TEC July Testing times for the world of psychometrics Dec Monks, John General secretary, Trades Union Congress Sept Ouseley, Herman Chair, Commission for Racial Equality Feb REDUNDANCY AND UNEMPLOYMENT Pert, Mike Head of HR, Autoglass Sept Is a change as good as a pay-off? Oct Rennie, Ann HR strategy director, Reed Executive Nov More humane approach, A (C) Jan Tennant, Bob General manager, group human resources, HSBC Holdings May Outplacement and the run-up to redundancy April Tyzack, Kate Chairman, Association of Graduate Recruiters July PERSONNEL MANAGEMENT DECEMBER 1993