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Performance assessment of military teams in simulator and live exercises PDF

130 Pages·2012·9.47 MB·English
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Calhoun: The NPS Institutional Archive DSpace Repository Theses and Dissertations 1. Thesis and Dissertation Collection, all items 2013-09 Performance assessment of military teams in simulator and live exercises Mjelde, Frode V. Monterey, California: Naval Postgraduate School http://hdl.handle.net/10945/37677 Downloaded from NPS Archive: Calhoun NAVAL POSTGRADUATE SCHOOL MONTEREY, CALIFORNIA THESIS PERFORMANCE ASSESSMENT OF MILITARY TEAMS IN SIMULATOR AND LIVE EXERCISES by Frode V. Mjelde September 2013 Thesis Advisor: Christian (Kip) Smith Second Reader: Michael McCauley Approved for public release; distribution is unlimited THIS PAGE INTENTIONALLY LEFT BLANK REPORT DOCUMENTATION PAGE Form Approved OMB No. 0704–0188 Public reporting burden for this collection of information is estimated to average 1 hour per response, including the time for reviewing instruction, searching existing data sources, gathering and maintaining the data needed, and completing and reviewing the collection of information. Send comments regarding this burden estimate or any other aspect of this collection of information, including suggestions for reducing this burden, to Washington headquarters Services, Directorate for Information Operations and Reports, 1215 Jefferson Davis Highway, Suite 1204, Arlington, VA 22202–4302, and to the Office of Management and Budget, Paperwork Reduction Project (0704–0188) Washington DC 20503. 1. AGENCY USE ONLY (Leave blank) 2. REPORT DATE 3. REPORT TYPE AND DATES COVERED September 2013 Master’s Thesis 4. TITLE AND SUBTITLE 5. FUNDING NUMBERS PERFORMANCE ASSESSMENT OF MILITARY TEAMS IN SIMULATOR AND LIVE EXERCISES 6. AUTHOR(S) Frode V. Mjelde 7. PERFORMING ORGANIZATION NAME(S) AND ADDRESS(ES) 8. PERFORMING ORGANIZATION Naval Postgraduate School REPORT NUMBER Monterey, CA 93943–5000 9. SPONSORING /MONITORING AGENCY NAME(S) AND ADDRESS(ES) 10. SPONSORING/MONITORING The Royal Norwegian Naval Academy AGENCY REPORT NUMBER PO Box 1, Haakonsvern 5886 BERGEN, NORWAY 11. SUPPLEMENTARY NOTES The views expressed in this thesis are those of the author and do not reflect the official policy or position of the Department of Defense or the U.S. Government. IRB Protocol number ____N/A____. 12a. DISTRIBUTION / AVAILABILITY STATEMENT 12b. DISTRIBUTION CODE Approved for public release; distribution is unlimited A 13. ABSTRACT The purpose of this paper is to present and evaluate a tool designed to assess the performance of military teams participating in complex military training exercises and to investigate the effectiveness of simulator training and live training from the matching of inherent stressors. Specifically, this study evaluates a tool that has been used by Norwegian military subject matter experts (SMEs) to assess the performance of eight cadet teams at the Royal Norwegian Naval Academy (RNoNA) during two separate 4-hour simulator exercises and a 48-hour live exercise. The resulting positive Spearman rank correlation coefficients between team performance assessments in the simulator exercises and the live exercise were strongest when the simulator scenario emphasized the stressors inherent in the live exercise and weakest when the simulator scenario did not facilitate the task demands in the live exercise. The study showed that (1) team performance measured in simulator training exercises can predict performance in a subsequent live training exercise, and (2) that scenario-based simulator training can realistically and effectively represent training demands for live operations. Our findings show the RNoNA tool can be easily applied to team training exercises and provide a meaningful evaluation of a team's future performance. 14. SUBJECT TERMS Human Systems Integration, Manpower, Personnel, Training, Human Factors 15. NUMBER OF Engineering, Military teams, Team training, Team performance, Team performance assessment, PAGES Teamwork, Taskwork, Norwegian Naval Academy, Simulator systems, Virtual environment, Live 129 environment, Reduced cost, Improved schedule, Improved performance 16. PRICE CODE 17. SECURITY 18. SECURITY 19. SECURITY 20. LIMITATION OF CLASSIFICATION OF CLASSIFICATION OF THIS CLASSIFICATION OF ABSTRACT REPORT PAGE ABSTRACT Unclassified Unclassified Unclassified UU NSN 7540–01–280–5500 Standard Form 298 (Rev. 2–89) Prescribed by ANSI Std. 239–18 i THIS PAGE INTENTIONALLY LEFT BLANK ii Approved for public release; distribution is unlimited PERFORMANCE ASSESSMENT OF MILITARY TEAMS IN SIMULATOR AND LIVE EXERCISES Frode V. Mjelde Lieutenant Commander, The Royal Norwegian Nav y B.S., The Royal Norwegian Naval Academy, 199 5 Submitted in partial fulfillment of th e requirements for the degree o f MASTER OF SCIENCE IN HUMAN SYSTEMS INTEGRATION from the NAVAL POSTGRADUATE SCHOOL September 2013 Author: Frode V. Mjelde Approved by: Christian (Kip) Smith Thesis Advisor Michael McCauley Second Reader Robert F. Dell Chair, Department ofO perations Research ii i THIS PAGE INTENTIONALLY LEFT BLANK iv ABSTRACT The purpose of this paper is to present and evaluate a tool designed to assess the performance of military teams participating in complex military training exercises and to investigate the effectiveness of simulator training and live training from the matching of inherent stressors. Specifically, this study evaluates a tool that has been used by Norwegian military subject matter experts (SMEs) to assess the performance of eight cadet teams at the Royal Norwegian Naval Academy (RNoNA) during two separate 4- hour simulator exercises and a 48-hour live exercise. The resulting positive Spearman rank correlation coefficients between team performance assessments in the simulator exercises and the live exercise were strongest when the simulator scenario emphasized the stressors inherent in the live exercise and weakest when the simulator scenario did not facilitate the task demands in the live exercise. The study showed that (1) team performance measured in simulator training exercises can predict performance in a subsequent live training exercise, and (2) that scenario-based simulator training can realistically and effectively represent training demands for live operations. Our findings show the RNoNA tool can be easily applied to team training exercises and provide a meaningful evaluation of a team's future performance. v THIS PAGE INTENTIONALLY LEFT BLANK v i TABLE OF CONTENTS I. INTRODUCTION .......................................................................................................1 A. OVERVIEW .....................................................................................................1 B. BACKGROUND ..............................................................................................1 C. OBJECTIVE ....................................................................................................3 D. PROBLEM STATEMENT .............................................................................3 E. RESEARCH QUESTIONS & HYPOTHESES ............................................4 1. Assessment Tool ...................................................................................4 2. Stressors ................................................................................................4 F. SCOPE AND LIMITATIONS ........................................................................5 G. HUMAN SYSTEMS INTEGRATION (HSI) ................................................6 1. Human Factors Engineering ...............................................................6 2. Manpower .............................................................................................7 3. Personnel ...............................................................................................7 4. Training ................................................................................................8 H. SUMMARY ......................................................................................................8 I. THESIS ORGANIZATION ............................................................................9 II. LITERATURE REVIEW .........................................................................................11 A. OVERVIEW ...................................................................................................11 B. STRESSORS ..................................................................................................11 C. TEAM COGNITION AND DECISION MAKING ....................................12 1. Team cognition ...................................................................................12 2. Team decision making .......................................................................16 a. Creative ....................................................................................19 b. Analytical .................................................................................20 c. Rule-based ...............................................................................20 d. Recognition-primed .................................................................20 D. TEAM PERFORMANCE .............................................................................21 E. TEAMWORK ................................................................................................24 1. Team orientation ................................................................................24 2. Backup behavior ................................................................................25 3. Mutual performance monitoring and mutual trust ........................26 4. Closed-loop communication ..............................................................27 5. Team leadership .................................................................................27 6. Shared mental models and interdependence ...................................28 7. Adaptability ........................................................................................29 8. Agility ..................................................................................................31 F. TASKWORK .................................................................................................32 1. Creative action ...................................................................................32 2. Speed ...................................................................................................33 3. Thoroughness .....................................................................................33 4. Success .................................................................................................34 vi i

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