Table Of Content

Front cover Patterns: SOA Foundation - Business Process Management Scenario Model, assemble, deploy, and manage business process management solutions Follow implementation guides using IBM WebSphere software Learn by example with practical scenarios Martin Keen Greg Ackerman Islam Azaz Manfred Haas Richard Johnson JeeWook Kim Paul Robertson ibm.com/redbooks International Technical Support Organization Patterns: SOA Foundation - Business Process Management Scenario August 2006 SG24-7234-00 Note: Before using this information and the product it supports, read the information in “Notices” on pagexi. First Edition (August 2006) This edition applies to IBM WebSphere Business Modeler V6, IBM WebSphere Integration Developer V6, IBM WebSphere Process Server V6, and IBM WebSphere Business Monitor V6. © Copyright International Business Machines Corporation 2006. All rights reserved. Note to U.S. Government Users Restricted Rights -- Use, duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp. Contents Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xi Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xiii The team that wrote this redbook. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xiii Become a published author . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xvi Comments welcome. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xvi Part 1. SOA Foundation and Business Process Management . . . . . . . . . . . . . . . . . . . . . . . 1 Chapter 1. Welcome to this redbook. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 1.1 An introduction to this document. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 1.2 How to navigate this book. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 1.2.1 SOA Foundation and the Business Process Management scenario . 5 1.2.2 Applying SOA scenarios and the IBM Patterns for e-business. . . . . . 5 1.2.3 Business Process Management product capabilities . . . . . . . . . . . . . 6 1.2.4 Business Process Management scenario implementation . . . . . . . . . 7 Chapter 2. IBM SOA Foundation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 2.1 SOA Foundation lifecycle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 2.2 SOA Foundation Reference Architecture . . . . . . . . . . . . . . . . . . . . . . . . . 13 2.3 SOA Foundation scenarios. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 2.3.1 Service Creation scenario. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 2.3.2 Service Connectivity scenario. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 2.3.3 Interaction and Collaboration Services scenario. . . . . . . . . . . . . . . . 29 2.3.4 Business Process Management scenario. . . . . . . . . . . . . . . . . . . . . 30 2.3.5 Information as a Service scenario. . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Chapter 3. Business Process Management scenario . . . . . . . . . . . . . . . . 33 3.1 Business Process Management overview. . . . . . . . . . . . . . . . . . . . . . . . . 34 3.2 IBM products for Business Process Management . . . . . . . . . . . . . . . . . . 35 3.2.1 Summary of IBM products for Business Process Management . . . . 35 3.2.2 IBM product descriptions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 3.3 Roles of Business Process Management . . . . . . . . . . . . . . . . . . . . . . . . . 39 Chapter 4. Process for applying SOA scenarios . . . . . . . . . . . . . . . . . . . . 43 4.1 Process for using SOA scenarios and patterns. . . . . . . . . . . . . . . . . . . . . 44 4.1.1 SOA scenario selection table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 4.2 Applying the process. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48 © Copyright IBM Corp. 2006. All rights reserved. iii Chapter 5. Patterns for e-business and Business Process Management 49 5.1 Introduction to the Patterns for e-business . . . . . . . . . . . . . . . . . . . . . . . . 50 5.1.1 Patterns for e-business layered asset model . . . . . . . . . . . . . . . . . . 50 5.1.2 Summary description of patterns . . . . . . . . . . . . . . . . . . . . . . . . . . . 52 5.1.3 Patterns for e-business Web site . . . . . . . . . . . . . . . . . . . . . . . . . . . 52 5.2 Application Integration pattern. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53 5.2.1 Serial Process. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53 5.2.2 Parallel Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 5.3 Extended Enterprise pattern . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64 5.3.1 Exposed Serial Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65 Part 2. Business Process Management product capabilities. . . . . . . . . . . . . . . . . . . . . . . 71 Chapter 6. Modeling capabilities of WebSphere Business Modeler. . . . . 73 6.1 Business value . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74 6.2 Modeling capabilities with WebSphere Business Modeler . . . . . . . . . . . . 75 6.2.1 Overview of WebSphere Business Modeler features . . . . . . . . . . . . 75 6.2.2 Basic business modeling and modeling modes . . . . . . . . . . . . . . . . 79 6.2.3 Simulation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82 6.2.4 Business measures design. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82 6.2.5 Modeling for execution and monitoring. . . . . . . . . . . . . . . . . . . . . . . 86 6.2.6 Importing and reusing existing Web services definitions . . . . . . . . . 94 Chapter 7. Assembly capabilities of WebSphere Integration Developer. 99 7.1 Business value of using WebSphere Integration Developer. . . . . . . . . . 100 7.2 The IBM SOA programming model. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101 7.3 Role of the integration developer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104 7.4 Getting to know WebSphere Integration Developer . . . . . . . . . . . . . . . . 105 7.4.1 Key component types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105 7.4.2 Integration services. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115 7.4.3 Essential terms and concepts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120 Chapter 8. Deployment capabilities of WebSphere Process Server. . . . 121 8.1 Business value . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122 8.1.1 Reliable and simple operation environment . . . . . . . . . . . . . . . . . . 122 8.1.2 Protection of investment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123 8.1.3 Agility built into operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123 8.2 Capabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124 8.2.1 Capabilities as an SCA and WS-BPEL runtime environment. . . . . 124 8.2.2 Capabilities to work with external resources. . . . . . . . . . . . . . . . . . 126 8.2.3 Installation capabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127 8.2.4 Capabilities to run BPM applications. . . . . . . . . . . . . . . . . . . . . . . . 129 8.2.5 Administration capabilities. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130 8.2.6 Capabilities to configure security to use with human tasks. . . . . . . 133 iv Patterns: SOA Foundation - Business Process Management Scenario 8.2.7 Version control capabilities. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134 Chapter 9. Management capabilities of WebSphere Business Monitor. 137 9.1 Business value . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138 9.1.1 Basic activities of process monitoring. . . . . . . . . . . . . . . . . . . . . . . 138 9.1.2 Process monitoring using BPM-enabling solutions. . . . . . . . . . . . . 139 9.1.3 Real-time process monitoring using IBM BPM solutions . . . . . . . . 140 9.2 WebSphere Business Monitor capabilities . . . . . . . . . . . . . . . . . . . . . . . 141 9.2.1 Real-time business measure extraction . . . . . . . . . . . . . . . . . . . . . 142 9.2.2 Business situation handling. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143 9.2.3 Performance analysis and reporting. . . . . . . . . . . . . . . . . . . . . . . . 143 9.2.4 Using historical data for continuous process improvement. . . . . . . 149 Part 3. Scenario implementation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151 Chapter 10. Business scenario and solution architecture . . . . . . . . . . . 153 10.1 Business model. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154 10.1.1 Initial context. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154 10.1.2 Existing business process. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154 10.1.3 Business rules and business measures . . . . . . . . . . . . . . . . . . . . 155 10.1.4 Roles in the organization. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156 10.2 IT requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157 10.2.1 Functional requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157 10.2.2 Non-functional requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158 10.2.3 System context diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158 10.3 Solution architecture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159 10.3.1 Apply fit gap analysis to ITSO Speedy Rentals. . . . . . . . . . . . . . . 159 10.3.2 Select the SOA scenario. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160 10.3.3 Reuse patterns assets to accelerate solution architecture . . . . . . 161 10.4 Implementation details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163 10.4.1 Model . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163 10.4.2 Assemble . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163 10.4.3 Deploy. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165 10.4.4 Manage. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166 10.4.5 Continuous improvement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166 Chapter 11. Model with WebSphere Business Modeler. . . . . . . . . . . . . . 167 11.1 Overview of the process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168 11.2 Modeling the current business process. . . . . . . . . . . . . . . . . . . . . . . . . 169 11.3 Creating the As-Is process model. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170 11.3.1 Configuring WebSphere Business Modeler . . . . . . . . . . . . . . . . . 171 11.3.2 Creating the As-Is process flow . . . . . . . . . . . . . . . . . . . . . . . . . . 176 11.3.3 Creating the business items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181 11.3.4 Connecting tasks with associated data. . . . . . . . . . . . . . . . . . . . . 184 Contents v 11.3.5 Adding classifiers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189 11.3.6 Adding resources and roles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192 11.3.7 Defining the organization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193 11.3.8 Adding resources and organizations to the process. . . . . . . . . . . 196 11.4 Simulating the As-Is current process model . . . . . . . . . . . . . . . . . . . . . 198 11.4.1 Configuring simulation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198 11.4.2 Generating a simulation snapshot and running the simulation. . . 203 11.4.3 Analysis summary and recommendations for the To-Be model . . 208 11.5 Creating the To-Be process model . . . . . . . . . . . . . . . . . . . . . . . . . . . . 209 11.5.1 ITSO Speedy Rentals management team decisions . . . . . . . . . . 209 11.5.2 Creating the To-Be project . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210 11.5.3 Refining the business items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 212 11.5.4 Creating the To-Be process flow. . . . . . . . . . . . . . . . . . . . . . . . . . 214 11.6 Modeling for WebSphere Process Server. . . . . . . . . . . . . . . . . . . . . . . 219 11.6.1 WebSphere Process Server mode considerations and unsupported elements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219 11.6.2 Defining element attributes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 220 11.6.3 Technical implementation specification. . . . . . . . . . . . . . . . . . . . . 226 11.6.4 Adding condition logic. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 232 11.7 Creating the business measures model . . . . . . . . . . . . . . . . . . . . . . . . 235 11.7.1 Creating business measures. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 236 11.7.2 Creating an event for a business situation . . . . . . . . . . . . . . . . . . 239 11.7.3 Dimensional analysis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 240 11.7.4 Stopwatches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 249 11.7.5 Counters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 252 11.7.6 Key performance indicators (KPIs). . . . . . . . . . . . . . . . . . . . . . . . 256 11.7.7 Aggregate metrics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 258 11.7.8 Synchronizing the business measures model. . . . . . . . . . . . . . . . 259 11.8 Exporting the To-Be model to WebSphere Integration Developer and WebSphere Business Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 260 Chapter 12. Assemble with WebSphere Integration Developer . . . . . . . 263 12.1 Import necessary artifacts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 264 12.1.1 Import artifacts from WebSphere Business Modeler. . . . . . . . . . . 264 12.1.2 Import service artifacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 268 12.2 Integrate and assemble the composite application. . . . . . . . . . . . . . . . 274 12.2.1 Organize artifacts for reuse between modules . . . . . . . . . . . . . . . 275 12.2.2 Customize logic in main business process. . . . . . . . . . . . . . . . . . 276 12.2.3 Implement subprocess . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 277 12.2.4 Implement components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 285 12.2.5 Create interface maps and data maps . . . . . . . . . . . . . . . . . . . . . 295 12.2.6 Assemble components into the composite application. . . . . . . . . 302 12.3 Test and deploy the composite application. . . . . . . . . . . . . . . . . . . . . . 307 vi Patterns: SOA Foundation - Business Process Management Scenario 12.3.1 Setting up the test environment . . . . . . . . . . . . . . . . . . . . . . . . . . 307 12.3.2 Configuring security in the test environment. . . . . . . . . . . . . . . . . 309 12.3.3 Unit-test components in the composite application. . . . . . . . . . . . 315 12.3.4 Export deployable artifacts for WebSphere Process Server. . . . . 331 Chapter 13. Deploy with WebSphere Process Server . . . . . . . . . . . . . . . 333 13.1 Configuring a server with data source and Business Rules Manager. . 334 13.1.1 Configuring the server to use a data source. . . . . . . . . . . . . . . . . 334 13.1.2 Installing the Business Rules Manager. . . . . . . . . . . . . . . . . . . . . 336 13.2 Installing the business process application. . . . . . . . . . . . . . . . . . . . . . 337 13.2.1 Installing the application using command line. . . . . . . . . . . . . . . . 338 13.2.2 Installing the application using the administrative console . . . . . . 339 13.3 Running the application using BPC Explorer . . . . . . . . . . . . . . . . . . . . 341 13.3.1 Using the BPC Explorer as an end user. . . . . . . . . . . . . . . . . . . . 341 13.3.2 Using the BPC Explorer as an administrator. . . . . . . . . . . . . . . . . 347 13.4 Using the Business Rules Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . 348 13.5 Administering a selector component. . . . . . . . . . . . . . . . . . . . . . . . . . . 350 Chapter 14. Manage with WebSphere Business Monitor . . . . . . . . . . . . 353 14.1 Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 354 14.2 Deploying the business measures model . . . . . . . . . . . . . . . . . . . . . . . 354 14.2.1 Schema generation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 355 14.2.2 Database configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 360 14.2.3 Replication configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 364 14.2.4 Starting the Replication daemons. . . . . . . . . . . . . . . . . . . . . . . . . 370 14.2.5 Cube configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 379 14.2.6 Model import. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 385 14.2.7 Configuring the adaptive action manager. . . . . . . . . . . . . . . . . . . 387 14.3 Testing the business measures model deployment . . . . . . . . . . . . . . . 390 14.4 Creating the dashboards. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 392 14.4.1 Copying the dashboard view template portlets. . . . . . . . . . . . . . . 392 14.4.2 Creating the dashboard pages . . . . . . . . . . . . . . . . . . . . . . . . . . . 397 14.4.3 Creating the dashboard pages . . . . . . . . . . . . . . . . . . . . . . . . . . . 398 14.4.4 Configuring dashboard views to show data . . . . . . . . . . . . . . . . . 401 Chapter 15. Continuous process improvement . . . . . . . . . . . . . . . . . . . . 417 15.1 Monitoring the existing process. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 418 15.1.1 Executive overview analysis. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 418 15.1.2 Aggregated analysis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 418 15.1.3 Current rentals analysis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 419 15.1.4 Multi-dimensional business analysis. . . . . . . . . . . . . . . . . . . . . . . 421 15.1.5 Historical trends . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 426 15.1.6 Exporting values . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 426 15.2 Improving the process model in WebSphere Business Modeler. . . . . . 427 Contents vii 15.2.1 Adding the Confirm Updated Agreement activity . . . . . . . . . . . . . 427 15.2.2 Adding new business measures. . . . . . . . . . . . . . . . . . . . . . . . . . 429 15.2.3 Export the project . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 432 15.3 Assembling the new process model . . . . . . . . . . . . . . . . . . . . . . . . . . . 433 15.3.1 Importing new process artifacts . . . . . . . . . . . . . . . . . . . . . . . . . . 433 15.3.2 Customizing the new process. . . . . . . . . . . . . . . . . . . . . . . . . . . . 435 15.3.3 Implementing the new process task . . . . . . . . . . . . . . . . . . . . . . . 436 15.3.4 Assembling the new modules. . . . . . . . . . . . . . . . . . . . . . . . . . . . 437 15.3.5 Deploying and testing the new components. . . . . . . . . . . . . . . . . 439 15.3.6 Export the enterprise applications. . . . . . . . . . . . . . . . . . . . . . . . . 442 15.4 Deploying the new process model to WebSphere Process Server. . . . 442 15.4.1 Stopping the old process. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 442 15.4.2 Installing the new process. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 443 15.5 Managing the new business measures model and process model. . . . 444 15.5.1 Generating the new schema from the new model. . . . . . . . . . . . . 444 15.5.2 Monitoring the new process model. . . . . . . . . . . . . . . . . . . . . . . . 448 Part 4. Appendixes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 451 Appendix A. Product installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 453 Runtime topology. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 454 WebSphere Business Modeler Version 6.0 . . . . . . . . . . . . . . . . . . . . . . . . . . 455 Installing WebSphere Business Modeler into WebSphere Integration Developer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 455 Fixes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 456 WebSphere Integration Developer Version 6.0.1. . . . . . . . . . . . . . . . . . . . . . 456 Fixes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 456 WebSphere Process Server Version 6.0.1. . . . . . . . . . . . . . . . . . . . . . . . . . . 457 Fixes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 473 WebSphere Business Monitor Version 6.0. . . . . . . . . . . . . . . . . . . . . . . . . . . 474 Fixes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 475 Appendix B. WebSphere Business Monitor system administration . . . 477 Monitor Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 478 Starting the Monitor Server. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 478 Stopping the Monitor Server. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 478 Monitor Server log files. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 478 Monitor Server administrative console . . . . . . . . . . . . . . . . . . . . . . . . . . . 478 Monitor Server user ID and password. . . . . . . . . . . . . . . . . . . . . . . . . . . . 479 Dashboard Client . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 479 Starting the Dashboard Client. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 479 Stopping the Dashboard Client. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 479 Dashboard Client log files. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 479 Dashboard Client administrative console . . . . . . . . . . . . . . . . . . . . . . . . . 479 viii Patterns: SOA Foundation - Business Process Management Scenario

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Front cover Patterns: SOA Foundation - Business Process Management Scenario Model, assemble, deploy, and manage business process management solutions Follow implementation guides using IBM WebSphere software Learn by example with practical scenarios Martin Keen Greg Ackerman Islam Azaz Manfred Haas Richard Johnson JeeWook Kim Paul Robertson ibm.com/redbooks International Technical Support Organization Patterns: SOA Foundation - Business Process Management Scenario August 2006 SG24-7234-00 Note: Before using this information and the product it supports, read the information in “Notices” on pagexi. First Edition (August 2006) This edition applies to IBM WebSphere Business Modeler V6, IBM WebSphere Integration Developer V6, IBM WebSphere Process Server V6, and IBM WebSphere Business Monitor V6. © Copyright International Business Machines Corporation 2006. All rights reserved. Note to U.S. Government Users Restricted Rights -- Use, duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp. Contents Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xi Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xiii The team that wrote this redbook. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xiii Become a published author . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xvi Comments welcome. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xvi Part 1. SOA Foundation and Business Process Management . . . . . . . . . . . . . . . . . . . . . . . 1 Chapter 1. Welcome to this redbook. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 1.1 An introduction to this document. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 1.2 How to navigate this book. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 1.2.1 SOA Foundation and the Business Process Management scenario . 5 1.2.2 Applying SOA scenarios and the IBM Patterns for e-business. . . . . . 5 1.2.3 Business Process Management product capabilities . . . . . . . . . . . . . 6 1.2.4 Business Process Management scenario implementation . . . . . . . . . 7 Chapter 2. IBM SOA Foundation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 2.1 SOA Foundation lifecycle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 2.2 SOA Foundation Reference Architecture . . . . . . . . . . . . . . . . . . . . . . . . . 13 2.3 SOA Foundation scenarios. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 2.3.1 Service Creation scenario. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 2.3.2 Service Connectivity scenario. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 2.3.3 Interaction and Collaboration Services scenario. . . . . . . . . . . . . . . . 29 2.3.4 Business Process Management scenario. . . . . . . . . . . . . . . . . . . . . 30 2.3.5 Information as a Service scenario. . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Chapter 3. Business Process Management scenario . . . . . . . . . . . . . . . . 33 3.1 Business Process Management overview. . . . . . . . . . . . . . . . . . . . . . . . . 34 3.2 IBM products for Business Process Management . . . . . . . . . . . . . . . . . . 35 3.2.1 Summary of IBM products for Business Process Management . . . . 35 3.2.2 IBM product descriptions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 3.3 Roles of Business Process Management . . . . . . . . . . . . . . . . . . . . . . . . . 39 Chapter 4. Process for applying SOA scenarios . . . . . . . . . . . . . . . . . . . . 43 4.1 Process for using SOA scenarios and patterns. . . . . . . . . . . . . . . . . . . . . 44 4.1.1 SOA scenario selection table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 4.2 Applying the process. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48 © Copyright IBM Corp. 2006. All rights reserved. iii Chapter 5. Patterns for e-business and Business Process Management 49 5.1 Introduction to the Patterns for e-business . . . . . . . . . . . . . . . . . . . . . . . . 50 5.1.1 Patterns for e-business layered asset model . . . . . . . . . . . . . . . . . . 50 5.1.2 Summary description of patterns . . . . . . . . . . . . . . . . . . . . . . . . . . . 52 5.1.3 Patterns for e-business Web site . . . . . . . . . . . . . . . . . . . . . . . . . . . 52 5.2 Application Integration pattern. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53 5.2.1 Serial Process. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53 5.2.2 Parallel Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 5.3 Extended Enterprise pattern . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64 5.3.1 Exposed Serial Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65 Part 2. Business Process Management product capabilities. . . . . . . . . . . . . . . . . . . . . . . 71 Chapter 6. Modeling capabilities of WebSphere Business Modeler. . . . . 73 6.1 Business value . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74 6.2 Modeling capabilities with WebSphere Business Modeler . . . . . . . . . . . . 75 6.2.1 Overview of WebSphere Business Modeler features . . . . . . . . . . . . 75 6.2.2 Basic business modeling and modeling modes . . . . . . . . . . . . . . . . 79 6.2.3 Simulation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82 6.2.4 Business measures design. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82 6.2.5 Modeling for execution and monitoring. . . . . . . . . . . . . . . . . . . . . . . 86 6.2.6 Importing and reusing existing Web services definitions . . . . . . . . . 94 Chapter 7. Assembly capabilities of WebSphere Integration Developer. 99 7.1 Business value of using WebSphere Integration Developer. . . . . . . . . . 100 7.2 The IBM SOA programming model. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101 7.3 Role of the integration developer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104 7.4 Getting to know WebSphere Integration Developer . . . . . . . . . . . . . . . . 105 7.4.1 Key component types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105 7.4.2 Integration services. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115 7.4.3 Essential terms and concepts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120 Chapter 8. Deployment capabilities of WebSphere Process Server. . . . 121 8.1 Business value . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122 8.1.1 Reliable and simple operation environment . . . . . . . . . . . . . . . . . . 122 8.1.2 Protection of investment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123 8.1.3 Agility built into operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123 8.2 Capabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124 8.2.1 Capabilities as an SCA and WS-BPEL runtime environment. . . . . 124 8.2.2 Capabilities to work with external resources. . . . . . . . . . . . . . . . . . 126 8.2.3 Installation capabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127 8.2.4 Capabilities to run BPM applications. . . . . . . . . . . . . . . . . . . . . . . . 129 8.2.5 Administration capabilities. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130 8.2.6 Capabilities to configure security to use with human tasks. . . . . . . 133 iv Patterns: SOA Foundation - Business Process Management Scenario 8.2.7 Version control capabilities. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134 Chapter 9. Management capabilities of WebSphere Business Monitor. 137 9.1 Business value . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138 9.1.1 Basic activities of process monitoring. . . . . . . . . . . . . . . . . . . . . . . 138 9.1.2 Process monitoring using BPM-enabling solutions. . . . . . . . . . . . . 139 9.1.3 Real-time process monitoring using IBM BPM solutions . . . . . . . . 140 9.2 WebSphere Business Monitor capabilities . . . . . . . . . . . . . . . . . . . . . . . 141 9.2.1 Real-time business measure extraction . . . . . . . . . . . . . . . . . . . . . 142 9.2.2 Business situation handling. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143 9.2.3 Performance analysis and reporting. . . . . . . . . . . . . . . . . . . . . . . . 143 9.2.4 Using historical data for continuous process improvement. . . . . . . 149 Part 3. Scenario implementation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151 Chapter 10. Business scenario and solution architecture . . . . . . . . . . . 153 10.1 Business model. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154 10.1.1 Initial context. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154 10.1.2 Existing business process. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154 10.1.3 Business rules and business measures . . . . . . . . . . . . . . . . . . . . 155 10.1.4 Roles in the organization. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156 10.2 IT requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157 10.2.1 Functional requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157 10.2.2 Non-functional requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158 10.2.3 System context diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158 10.3 Solution architecture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159 10.3.1 Apply fit gap analysis to ITSO Speedy Rentals. . . . . . . . . . . . . . . 159 10.3.2 Select the SOA scenario. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160 10.3.3 Reuse patterns assets to accelerate solution architecture . . . . . . 161 10.4 Implementation details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163 10.4.1 Model . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163 10.4.2 Assemble . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163 10.4.3 Deploy. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165 10.4.4 Manage. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166 10.4.5 Continuous improvement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166 Chapter 11. Model with WebSphere Business Modeler. . . . . . . . . . . . . . 167 11.1 Overview of the process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168 11.2 Modeling the current business process. . . . . . . . . . . . . . . . . . . . . . . . . 169 11.3 Creating the As-Is process model. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170 11.3.1 Configuring WebSphere Business Modeler . . . . . . . . . . . . . . . . . 171 11.3.2 Creating the As-Is process flow . . . . . . . . . . . . . . . . . . . . . . . . . . 176 11.3.3 Creating the business items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181 11.3.4 Connecting tasks with associated data. . . . . . . . . . . . . . . . . . . . . 184 Contents v 11.3.5 Adding classifiers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189 11.3.6 Adding resources and roles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192 11.3.7 Defining the organization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193 11.3.8 Adding resources and organizations to the process. . . . . . . . . . . 196 11.4 Simulating the As-Is current process model . . . . . . . . . . . . . . . . . . . . . 198 11.4.1 Configuring simulation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198 11.4.2 Generating a simulation snapshot and running the simulation. . . 203 11.4.3 Analysis summary and recommendations for the To-Be model . . 208 11.5 Creating the To-Be process model . . . . . . . . . . . . . . . . . . . . . . . . . . . . 209 11.5.1 ITSO Speedy Rentals management team decisions . . . . . . . . . . 209 11.5.2 Creating the To-Be project . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210 11.5.3 Refining the business items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 212 11.5.4 Creating the To-Be process flow. . . . . . . . . . . . . . . . . . . . . . . . . . 214 11.6 Modeling for WebSphere Process Server. . . . . . . . . . . . . . . . . . . . . . . 219 11.6.1 WebSphere Process Server mode considerations and unsupported elements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219 11.6.2 Defining element attributes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 220 11.6.3 Technical implementation specification. . . . . . . . . . . . . . . . . . . . . 226 11.6.4 Adding condition logic. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 232 11.7 Creating the business measures model . . . . . . . . . . . . . . . . . . . . . . . . 235 11.7.1 Creating business measures. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 236 11.7.2 Creating an event for a business situation . . . . . . . . . . . . . . . . . . 239 11.7.3 Dimensional analysis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 240 11.7.4 Stopwatches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 249 11.7.5 Counters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 252 11.7.6 Key performance indicators (KPIs). . . . . . . . . . . . . . . . . . . . . . . . 256 11.7.7 Aggregate metrics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 258 11.7.8 Synchronizing the business measures model. . . . . . . . . . . . . . . . 259 11.8 Exporting the To-Be model to WebSphere Integration Developer and WebSphere Business Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 260 Chapter 12. Assemble with WebSphere Integration Developer . . . . . . . 263 12.1 Import necessary artifacts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 264 12.1.1 Import artifacts from WebSphere Business Modeler. . . . . . . . . . . 264 12.1.2 Import service artifacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 268 12.2 Integrate and assemble the composite application. . . . . . . . . . . . . . . . 274 12.2.1 Organize artifacts for reuse between modules . . . . . . . . . . . . . . . 275 12.2.2 Customize logic in main business process. . . . . . . . . . . . . . . . . . 276 12.2.3 Implement subprocess . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 277 12.2.4 Implement components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 285 12.2.5 Create interface maps and data maps . . . . . . . . . . . . . . . . . . . . . 295 12.2.6 Assemble components into the composite application. . . . . . . . . 302 12.3 Test and deploy the composite application. . . . . . . . . . . . . . . . . . . . . . 307 vi Patterns: SOA Foundation - Business Process Management Scenario 12.3.1 Setting up the test environment . . . . . . . . . . . . . . . . . . . . . . . . . . 307 12.3.2 Configuring security in the test environment. . . . . . . . . . . . . . . . . 309 12.3.3 Unit-test components in the composite application. . . . . . . . . . . . 315 12.3.4 Export deployable artifacts for WebSphere Process Server. . . . . 331 Chapter 13. Deploy with WebSphere Process Server . . . . . . . . . . . . . . . 333 13.1 Configuring a server with data source and Business Rules Manager. . 334 13.1.1 Configuring the server to use a data source. . . . . . . . . . . . . . . . . 334 13.1.2 Installing the Business Rules Manager. . . . . . . . . . . . . . . . . . . . . 336 13.2 Installing the business process application. . . . . . . . . . . . . . . . . . . . . . 337 13.2.1 Installing the application using command line. . . . . . . . . . . . . . . . 338 13.2.2 Installing the application using the administrative console . . . . . . 339 13.3 Running the application using BPC Explorer . . . . . . . . . . . . . . . . . . . . 341 13.3.1 Using the BPC Explorer as an end user. . . . . . . . . . . . . . . . . . . . 341 13.3.2 Using the BPC Explorer as an administrator. . . . . . . . . . . . . . . . . 347 13.4 Using the Business Rules Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . 348 13.5 Administering a selector component. . . . . . . . . . . . . . . . . . . . . . . . . . . 350 Chapter 14. Manage with WebSphere Business Monitor . . . . . . . . . . . . 353 14.1 Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 354 14.2 Deploying the business measures model . . . . . . . . . . . . . . . . . . . . . . . 354 14.2.1 Schema generation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 355 14.2.2 Database configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 360 14.2.3 Replication configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 364 14.2.4 Starting the Replication daemons. . . . . . . . . . . . . . . . . . . . . . . . . 370 14.2.5 Cube configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 379 14.2.6 Model import. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 385 14.2.7 Configuring the adaptive action manager. . . . . . . . . . . . . . . . . . . 387 14.3 Testing the business measures model deployment . . . . . . . . . . . . . . . 390 14.4 Creating the dashboards. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 392 14.4.1 Copying the dashboard view template portlets. . . . . . . . . . . . . . . 392 14.4.2 Creating the dashboard pages . . . . . . . . . . . . . . . . . . . . . . . . . . . 397 14.4.3 Creating the dashboard pages . . . . . . . . . . . . . . . . . . . . . . . . . . . 398 14.4.4 Configuring dashboard views to show data . . . . . . . . . . . . . . . . . 401 Chapter 15. Continuous process improvement . . . . . . . . . . . . . . . . . . . . 417 15.1 Monitoring the existing process. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 418 15.1.1 Executive overview analysis. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 418 15.1.2 Aggregated analysis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 418 15.1.3 Current rentals analysis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 419 15.1.4 Multi-dimensional business analysis. . . . . . . . . . . . . . . . . . . . . . . 421 15.1.5 Historical trends . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 426 15.1.6 Exporting values . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 426 15.2 Improving the process model in WebSphere Business Modeler. . . . . . 427 Contents vii 15.2.1 Adding the Confirm Updated Agreement activity . . . . . . . . . . . . . 427 15.2.2 Adding new business measures. . . . . . . . . . . . . . . . . . . . . . . . . . 429 15.2.3 Export the project . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 432 15.3 Assembling the new process model . . . . . . . . . . . . . . . . . . . . . . . . . . . 433 15.3.1 Importing new process artifacts . . . . . . . . . . . . . . . . . . . . . . . . . . 433 15.3.2 Customizing the new process. . . . . . . . . . . . . . . . . . . . . . . . . . . . 435 15.3.3 Implementing the new process task . . . . . . . . . . . . . . . . . . . . . . . 436 15.3.4 Assembling the new modules. . . . . . . . . . . . . . . . . . . . . . . . . . . . 437 15.3.5 Deploying and testing the new components. . . . . . . . . . . . . . . . . 439 15.3.6 Export the enterprise applications. . . . . . . . . . . . . . . . . . . . . . . . . 442 15.4 Deploying the new process model to WebSphere Process Server. . . . 442 15.4.1 Stopping the old process. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 442 15.4.2 Installing the new process. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 443 15.5 Managing the new business measures model and process model. . . . 444 15.5.1 Generating the new schema from the new model. . . . . . . . . . . . . 444 15.5.2 Monitoring the new process model. . . . . . . . . . . . . . . . . . . . . . . . 448 Part 4. Appendixes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 451 Appendix A. Product installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 453 Runtime topology. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 454 WebSphere Business Modeler Version 6.0 . . . . . . . . . . . . . . . . . . . . . . . . . . 455 Installing WebSphere Business Modeler into WebSphere Integration Developer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 455 Fixes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 456 WebSphere Integration Developer Version 6.0.1. . . . . . . . . . . . . . . . . . . . . . 456 Fixes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 456 WebSphere Process Server Version 6.0.1. . . . . . . . . . . . . . . . . . . . . . . . . . . 457 Fixes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 473 WebSphere Business Monitor Version 6.0. . . . . . . . . . . . . . . . . . . . . . . . . . . 474 Fixes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 475 Appendix B. WebSphere Business Monitor system administration . . . 477 Monitor Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 478 Starting the Monitor Server. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 478 Stopping the Monitor Server. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 478 Monitor Server log files. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 478 Monitor Server administrative console . . . . . . . . . . . . . . . . . . . . . . . . . . . 478 Monitor Server user ID and password. . . . . . . . . . . . . . . . . . . . . . . . . . . . 479 Dashboard Client . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 479 Starting the Dashboard Client. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 479 Stopping the Dashboard Client. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 479 Dashboard Client log files. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 479 Dashboard Client administrative console . . . . . . . . . . . . . . . . . . . . . . . . . 479 viii Patterns: SOA Foundation - Business Process Management Scenario

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