Partnership Practices For Pre-arrival Services In Western Canada A Concept Map Md Mahmudur Rahman Bhuiyan, PhD Immigration Research West University of Manitoba Introductory Notes There are three major types National programs are one of the first points of contact for immigrants during the pre-arrival stage. They work directly with Canadian embassies overseas for of pre-arrival services recruiting clients through their overseas offices or online. Besides the national programs, there are some settlement services agencies or organizations which operate pre-arrival services through their overseas offices National or stations in Canada. Some of them also act as the first points of contact for Programs immigrants while they are still abroad. In recruiting clients either they work with Canadian embassies abroad or other organizations in the countries of overseas operation or they recruit clients through their online portals. Agency Programs There are other agencies that partner with the national or agency programs to recruit clients. Instead of being the first point of contact for immigrants, these programs receive referrals from the national or agency programs and provide Focal Point / localized settlement and integration support to immigrants and refer them to local settlement and community services while they are still abroad. Referral Programs / Service This concept map visualizes how pre-arrival services in Western Canada collaborate among themselves. Pre-Arrival Services Delivery National Programs Agency Programs first point of contact first point of contact Focal Point Referral Service Local Employment Post- Local Local Employment Post- Local Local Employment Post- Local Settlement Support/ Secondary Community Settlement Support/ Secondary Community Settlement Support/ Secondary Community Services Services Institutions Services Services Services Institutions Services Services Services Institutions Services Click on each category to navigate to specific program listings Alberta National Program National Program National Program National Program Canadian Immigration Canadian Orientation Settlement Online Active Engagment & Integration Program (CIIP) Abroad (COA) Pre-arrival (SOPA) Integration Program (AEIP) Agency Program Provides pre-arrival guidance and support CCIS to Calgary and Southern Alberta bound National Program AEIP: Referral Partner immigrants referred by Planning for Planning for Canada Planning for Canada: Canada and pre-arrival advice, Focal Point Partner information and referral for Alberta-bound SOPA: Service partner immigrants referred by SOPA and AEIP Focal Point Partner Focal Point Partner Focal Point Partner Agency Program NorQuest College Bow Valley College EMCN CRIEC Provides pre-arrival guidance and Provides pre-arrival guidance and Provides pre-arrival Provides career planning support to Northern support to Calgary-bound guidance and support to and e-monitoring services Alberta-bound immigrants immigrants referred by Planning Northern Alberta-bound to Internationally trained referred by Planning for Canada for Canada immigrants referred by professionals destined to Planning for Canada Alberta and are referred by Planning for Canada. Partnerships among pre-arrival services take two forms and are reflected in the concept map through the use of arrows. A one-way arrow indicates a unidirectional (top-down) partnership. A two-way arrow indicates a collaborative or multidirectional partnership. Britsh Columbia National Program National Program National Program National Program Active Engagement & Canadian Immigrant Canadian Orientation Settlement Online Integration Program (AEIP) Integration Program (CIIP) Abroad (COA) Pre-Arrival (SOPA) YMCA of Agency Program Agency Program Agency Program Vancouver India2Canada Set Up Pathways Francophone Federation to Canada of British Columbia Has an overseas station Partners with COA in in Chandigarh, India An overseas pre-arrival Provides settlement Information and developing program and and provides pre-arrival orientation, settlement and services to BC-bound Francophone resources and delivering documentation, employment support program immigrants and refugees who intend services for the Refugee orientation, and referral implemented by Multicultural to live in British Columbia Youth Program services to immigrants Helping House Society of to Canada. British Columbia National Program Planning For Canada Agency Program Referral Partner Focal Point / Referral Partner Service Delivery/ Referral Partner Integrating Newcomers Facilitating Access to DIVERSEcity MOSAIC Program Skilled Trades in British Columbia (FASTBC) Implemented by Immigrant Provides pre-arrival Provides pre-arrival advice, Employment Council of BC (IEC-BC). Implemented by British Columbia guidance and support to information and referral for Targets BC-bound immigrants Construction Council (BCCA). Northern BC-bound BC-bound immigrants referred interested in employment in the BC Targets BC-bound immigrants with immigrants referred by by SOPA and India2Canada construction industry and provides background and interested in Carpentry, Planning for Canada clients with employability Automotive Service Technician, Power assessment, credential assessment Engineering and connect them with BC support and connection with employers after necessary assessment potential employers. and gap training. Agency Program A credential evaluation program of International Credential British Columbia Institute of Technology Evaluation Service (ICES) Partnerships among pre-arrival services take two forms and are reflected in the concept map through the use of arrows. A one-way arrow indicates a unidirectional (top-down) partnership. A two-way arrow indicates a collaborative or multidirectional partnership. Manitoba National Program National Program National Program Agency Program Settlement Online Canadian Immigrant Canadian Orientation GO Talent Pre-Arrival (SOPA) Integration Program (CIIP) Abroad (COA) An online pre-arrival orientation and employment support program for Agency Program Agency Program Agency Program Agency Program immigrants in information and Jewish Child & Ready for Manitoba Canadian Culture and communications technology Family Services Program (RMP) Communication for professions. Implemented by the Nurses (CCCN) Information and Communications Provides pre-arrival University of Manitoba Technology Council (ICTC) settlement and pre-departure orientation and Implemented by Manitoba employment settlement information Nursing Union. Provides orientation to Jewish services for Manitoba-bound Language and communication Agency Program Agency Program immigrants to immigrants from the training to internationally Pre-Arrival English Manitoba. Philippines, China and India. educated nurses. Centre (PAC) Online Provides tailored Provides pre-arrival settlement pre-arrival online National Program support to information to Planning For Canada Manitoba-bound immigrants immigrants destined to Service Partner Altered Referred by Partners Manitoba Focal Point Partner Focal Point / Referral Partner Minds Inc Manitoba Start Red River College Provides pre-arrival National Program Service Delivery Partner advice, information, Provides pre-arrival Provides pre-arrival education YMCA-Winnipeg Active Engagement needs assessment and advice and guidance to and career advice for & Integration employment support Manitoba-bound Manitoba-bound immigrants Program (AEIP) for Manitoba-bound immigrants referred by referred by Planning for artners with COA in developing immigrants Planning for Canada Canada program and resources and delivering services for the Refugee Youth Program Partnerships among pre-arrival services take two forms and are reflected in the concept map through the use of arrows. A one-way arrow indicates a unidirectional (top-down) partnership. A two-way arrow indicates a collaborative or multidirectional partnership. Saskatchewan National Program National Program National Program National Program Settlement Online Active Engagment & Canadian Immigration Canadian Orientation Pre-arrival (SOPA) Integration Program (AEIP) Integration Program (CIIP) Abroad (COA) Service Partner Referral Partner National Program Regina Open Door Regional Newcomer Planning for Canada Society (RODS) Gateways Provides pre-arrival advice, Sends pre-arrival Welcome Letter information and referral and provides pre-arrival for Saskatchewan-bound information and support upon Focal Point Partner immigrants referred by request to Saskatchewan-bound Parkland College SOPA immigrants referred by CIIP or COA Referral Partner Provides pre-arrival guidance and Newcomer support to Northern Information Center Alberta-bound immigrants referred by Planning for Canada Provides pre-arrival Information and orientation to Saskatoon-bound immigrants referred by CIIP, COA, and S.U.C.C.E.S.S.-AEIP Partnerships among pre-arrival services take two forms and are reflected in the concept map through the use of arrows. A one-way arrow indicates a unidirectional (top-down) partnership. A two-way arrow indicates a collaborative or multidirectional partnership. Yukon National Program Planning for Canada Referral Partner Referral Partner Multicultural Centre Educated Health of the Yukon Professionals (IEHPS) Pre-arrival settlement and Supports internationally educated employment related information, health professionals destined to advice and demand-based referral Yukon. to other local services Partnerships among pre-arrival services take two forms and are reflected in the concept map through the use of arrows. A one-way arrow indicates a unidirectional (top-down) partnership. A two-way arrow indicates a collaborative or multidirectional partnership. An Inventory of Pre-Arrival Services in Canada’s West Objectives Interest in and emphasis on pre-arrival immigrant services have been increasing in Canada in recent years. Immigrants serving professionals, academics, and those interested in immigrating to Canada are now more willing to learn about pre-arrival services. However, there is confusion among many in regards to what constitutes pre-arrival services, who provides them and how. The primary objective of this inventory is to address some of those confusions, especially with regard to the availability of pre-arrival services in the western region of Canada. Of particular interest is in how or if pre-arrival services cooperate with other organizations in assisting newcomers successfully settle. This inventory contains information about the organizations providing pre-arrival services in Alberta, British Columbia, Manitoba, Saskatchewan and Yukon. The service offerings, locations, delivery methods, eligibility requirements, referral activities, partnering, and contact information of the identified agencies were gathered. It is hoped that this inventory will serve as a guidebook for a variety of stakeholders in Canada’s settlement and immigration system. Acronyms AB Alberta IRCC Immigration, Refugee and Citizenship Canada AEIP Active Engagement and Integration Program IRCOM Immigrant and Refugee Community Organization of Manitoba BC British Columbia SANS Immigrant Services Association of Nova Scotia CCCN Canadian Culture and Communication for Nurses ISO Immigrant-Serving Organization CELPIP Canadian English Language Proficiency Index Program ISS Immigrant Services Society CICan Colleges and Institutes Canada LINC Language Instruction for Newcomers to Canada CLB Canadian Language Benchmarks MB Manitoba COA Canadian Orientation Abroad N.E.E.D.S. Newcomers Employment and Education Development Services COSTI Centro Organizzativo Scuole Tecniche Italiane (Organizational Center Technical Schools Italian) PAC The Pre-Arrival Centre CRIEC Calgary Region Immigrant Employment Council PSI Post-Secondary Institution CIIP Canadian Immigration Integration Program RMP Ready for Manitoba Program EMCN Edmonton Mennonite Centre for Newcomers SERC Sexuality Education Resource Centre Manitoba ESL English as a Second Language SK Saskatchewan FASTBC Facilitating Access to Skilled Trades in British SODS Saskatoon Open Door Society Columbia USA United States of America FFP Focal Point Partner WELARC Winnipeg English Language Assessment and FQR Foreign Qualification Recognition Referral Centre ICTC Information and Communication Technology Council IELTS International English Language Testing System IOM International Organization for Migration
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