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Pamela Popielarz, Chair and Advisor William Bielby Paul-Brian McInerney Jennifer C. Lena ... PDF

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Vinyl Revival Social and Technological Change in the Field of Music Retail BY JEROME M. HENDRICKS B.A., Northeastern Illinois University, 2008 M.A., University of Illinois at Chicago, Chicago, 2010 THESIS Submitted as partial fulfillment of the requirements for the degree of Doctor of Philosophy in Sociology in the Graduate College of the University of Illinois at Chicago, 2016 Chicago, Illinois Defense Committee: Pamela Popielarz, Chair and Advisor William Bielby Paul-Brian McInerney Jennifer C. Lena, Columbia University John W. Mohr, University of California Santa Barbara This thesis is dedicated to my wife, Jill Hendricks, without whom it would never have been accomplished. ii ACKNOWLEDGMENTS I would like to thank my thesis committee-- Drs. Pam Popielarz, Paul-Brian McInerney, William Bielby, John Mohr, and Jennifer Lena --for their unwavering support and assistance. They provided guidance in all areas that helped me accomplish my research goals and become the sociologist I am today in the process. I would also like to acknowledge my colleagues in the University of Illinois at Chicago Center on Organizational Dynamics for the many helpful comments on the drafted works that have become the product I submit today. Specifically, I am not sure I would have made it through the process without the support and insights from Kirsten Andersen, Carla Ilten, and Melissa Abad. JMH iii TABLE OF CONTENTS CHAPTER PAGE 1. INTRODUCTION ……………………………………………………... 1 1.1 The Changing Space of Markets and Meaning ……........ 1 1.2 The Issue of Embeddedness ……………………………... 5 1.3 General Methodology ……………………………………... 10 1.4 A Few Important Themes of Value ……………………….. 17 1.4.1 Value in the Market ………………………………………… 17 1.4.2 The Value of a Format …………………………………….. 20 1.4.3 The Value of Place ………………………………………… 25 1.5 Summary of Chapters ……………………………………... 29 2. SURVIVING DECLINE: A FIELD ANALYSIS OF CHALLENGER EMERGENCE AND LEGITIMACY IN CHANGING MARKETS … 34 2.1 Introduction ………………………………………………… 34 2.2 Strategic Action Fields …………………………………….. 37 2.3 Data and Methods …………………………………………. 42 2.4 Field Development ………………………………………… 46 2.4.1 Destabilizing Changes …………………………………….. 48 2.4.1.1 D1: The Price Wars ………………………………………... 49 2.4.1.2 D2: The Internet Revolution ………………………………. 52 2.4.1.3 A Crisis of Value ……………………………………………. 55 2.4.2 Innovative Collective Action ………………………………. 57 2.4.2.1 R1: Coalition Formation …………………………………… 57 2.4.2.2 R2: Exclusive Content …………………………………….. 60 2.4.2.3 Emergence, Legitimacy, and Inter-field Relationships …. 62 2.5 The Role of Culture in Strategic Action Fields …………… 64 3. NOTIONS OF IDENTITY: BROKERING DISTINCT AUDIENCE CLAIMS UNDER CONDITIONS OF DRASTIC TECHNOLOGICAL CHANGE ………………………………………. 72 3.1 Introduction ………………………………………………… 72 3.2 Organizational Identity and Form ………………………… 75 3.2.1 Dimensions of Identity …………………………………….. 77 3.3 Data and Methods …………………………………………. 80 3.4 Network Results …………………………………………… 87 3.4.1 Period 1 (1994-1996): Strong Market Stability ………….. 89 3.4.2 Period 2 (2000-2002): The Rise of Online Music ……….. 92 3.4.3 Period 3 (2005-2007): The Crash of Brick-and-Mortar Music Retail ………………………………………………... 95 3.4.4 Period 4 (2010-2012): The Indie Survivor ……………….. 98 3.5 Authentic Organizational Identity ………………………… 99 3.5.1 Early Notions of Authenticity ……………………………… 100 3.5.2 The Internet and a Crisis of Authenticity …………………. 101 3.5.3 A Contemporary Authenticity in Music Retail ……………. 103 3.6 Discussion and Conclusion ……………………………….. 105 4. CURATING VALUE IN CHANGING MARKETS: INDEPENDENT RECORD STORES AND THE VINYL RECORD REVIVAL …….. 111 4.1 Introduction ………………………………………………… 111 iv 4.2 Economic Sociology on Culture and Markets ………….. 114 4.3 Analyzing Change through Public Discourse …………... 117 4.4 The Independent Record Store Perspective …………… 124 4.4.1 Inspired Worth and Consumption Practices ……………. 127 4.4.2 Project-Oriented Worth and Store Strategy …………….. 130 4.4.3 Reinforcing Market Relevance by Curating Value …….. 133 4.5 Conclusion …………………………………………………. 135 5. CONCLUSIONS ……………………………………………………… 139 5.1 A Message of Worth ………………………………………. 139 5.2 Research Limitations ……………………………………… 141 5.3 Empirical Summary and Contributions …………………... 142 5.4 Theoretical Summary and Contributions ………………… 151 5.5 Implications and Future Directions ……………………….. 156 REFERENCES ……………………………………………………….. 162 APPENDIX ……………………………………………………………. 176 VITA ……………………………………………………………………. 184 v LIST OF TABLES TABLE PAGE I. CONTENT ANALYSIS DATA SOURCES ……………………….. 12 II. CODED CATEGORIES ………………………………………………….. 14 III. INFORMANTS ……………………………………………………………. 45 IV. DATA STRUCTURE: EMERGENCE OF FIELD DIMENSIONS ……... 47 V. CULTURAL INFLUENCE ON DIMENSIONS OF STRATEGIC ACTION ……………………………………………………………………. 66 VI. REPRESENTATIVE CODING EXAMPLES ……………………………. 84 VII. OPERATIONALIZATION OF IDENTITY MEASURES ………………... 86 VIII. DATA SEGMENTS REFERENCING INDEPENDENT RECORD STORES BY TIME PERIOD ………………………………………. 120 IX. ORDERS OF WORTH …………………………………………………… 121 X. SELECT CODING EXAMPLES: INDEPENDENT RECORD STORE ACTORS ………………………………………………….. 122 vi LIST OF FIGURES FIGURE PAGE 1. Vinyl record sales by year (in millions) ………………………………… 19 2. Percentage of year-end unit sales by organization 1995-2011 20 3. U.S. music retail field and select market indicators: 1993-2015 50 4. Time period 1: 1994-1996 ……………………………………….. 88 5. Time period 2: 2000-2002 ……………………………………….. 91 6. Time period 3: 2005-2007 ……………………………………….. 94 7. Time period 4: 2010-2012 ……………………………………….. 97 8. The orders of worth presence in each time period ………………. 125 vii LIST OF ABBREVIATIONS AIMS Association of Independent Media Stores CIMS Coalition of Independent Music Stores MMN Music Monitor Network RSD Record Store Day viii SUMMARY This work broadly considers how markets “between” products and consumers affect the way we value goods and services. As consumers are exposed in person and online to an increasing variety of choices and opinions regarding those choices, the multiple registers of assessment embedded in goods and services become more evident. Through a longitudinal, multimethod analysis of industry and media archives, I use the case of independent record stores to explore the relationship between a changing music industry, retailers working to survive, and consumers confronted with more choices that mean different things in a new market reality. In the three-paper dissertation that follows, I investigate how these specialist retailers have been able to act strategically despite drastic technological change, what actions mean for a public notion of a record store identity, and how the store actors negotiate the sometimes conflicting realities they are faced with on a day to day basis. The music retail industry has changed significantly over the past twenty years. But with major technological advancements has also come a contemporary thirst for authentic experiences. The relationship that independent record stores maintain with the vinyl record surge of the past ten years situates these stores as cultural authorities and locates a viable niche for survival in an otherwise depressed market. ix 1. INTRODUCTION 1.1 The Changing Space of Markets and Meaning In a 2012 study on sustainable citizenship, Micheletti and Stolle illustrate how the often aggressive campaigns of PETA (People for the Ethical Treatment of Animals) have generated an increased public awareness about animal mistreatment despite controversial tactical approaches. For example, PETA’s sexy vegetarian angle has drawn criticism for its derogatory emphasis on female bodies and sexuality. Fourcade (2011) recounts the Exxon Valdez oil spill and the development of “passive use” damage valuation (52) in her work on commensuration to isolate the processes whereby economic reparations were achieved through symbolic mobilization. And, in Ross’s (2003) study of new media companies during the dot com explosion, he details the rise and fall of 360hiphop.com; a multimedia website looking to tap into the economic and political “potential of the hip-hop generation” (194). The site’s ultimate failure brings to light the complexity of fusing technological and cultural idealism in commercial spaces where financial viability is paramount. While diverse in their aims and scope, these studies bring to our attention the relationship between culture and markets and the role of symbolic resources in establishing criteria, making assessments, and reinforcing market value. 1

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(1) how might organizations in challenger positions exert influence in changing markets, (2) to record stores problematizes the persistence of robust organizational identity as the industry has to the iPod's technological innovations (larger storage, longer battery life, and so on), they would.
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