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Oversubscribed: How to Get People Lining Up to Do Business with You PDF

189 Pages·2015·2.82 MB·English
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CONTENTS 1. Cover 2. Series Page 3. Title Page 4. Copyright 5. Dedication 6. Introduction 7. Part I: Principles for Becoming Oversubscribed 1. Principle 1: Demand and Supply Set the Price 1. The Story of the two Bidders 2. Some People Miss Out 3. Profits, Losses or Wages? 2. Principle 2: Separate Yourself from the Market 1. How to Create Your Own Market 2. You Don't Need Everyone 3. Famous for a Few 3. Principle 3: The Four Drivers for a Market Imbalance: Innovation, Relationships, Convenience and Price 1. Driver # 1 – Innovation 2. Driver # 2 – Relationship 3. Driver # 3 – Convenience 4. Driver # 4 – Price 4. Principle 4: Buying Environments Create Buyers 1. People Don't Buy What Others Want to Sell. They Buy What Others Want to Buy. 2. Turn Your Clients Into Celebrities 3. People Don't Buy What They Need – They Buy What They Want 5. Principle 5: It’s OK to be Different 1. The Power of Philosophy 2. It's Ok to Fail 3. It's Ok to say “No” 4. It's Ok to Make People Wait 5. It's Ok to Buck the Trend 6. Principle 6: Value is Created in the Ecosystem 1. Give Away Ideas – Charge for Implementation 2. It's Easier to Climb Small Stairs Than to Jump Big Walls 3. Innovate – But Don't Mess with a Winning Formula 7. Principle 7: Nothing Beats Being Positively Remarkable 1. Replace Your Marketing Budget with a Remarkable Budget 2. Build a Remarkably Trusted Personal Brand 8. Part II: The Campaign Driven Enterprise Method: Turning Principles into Strategy 1. Phase 1: Campaign Planning: Know Your Capacity, who It's for and When you can Deliver It 1. It Begins with a Happy Customer 2. Who's Your Market? 3. Clients versus Customers 4. Getting a Grip on Reality 5. The Real Number 6. Your Schedule for Becoming Oversubscribed 7. Create a Campaign Theme 8. Create a Campaign Timeline 2. Phase 2: Build Up to Being Oversubscribed 1. The Power of Signalling 2. Naming Your Terms 3. Don't Ask for the Sale – Ask for the Signal 4. Transparency 5. There's One of Me and Lots of You 6. Think Mobile and Media First 7. Educate and Entertain 8. The 7-Hour Rule 9. Brains Don't Know it's Digital 10. Products-For-Prospects 3. Phase 3: Release When Oversubscribed 1. Oversubscribe Your Capacity 2. Measuring Interest 3. Selection Process 4. Managing Energy 5. Staged Release 6. Special Editions 7. Price Rises and Time Limits 8. Sales Conversations vs. Chit-Chats 9. Set Your Targets and Stay Firm 4. Phase 4: Remarkable Delivery 1. Positively Remarkable Delivery 2. The Remarkable Audit 3. Energy Up, Down or Sideways 4. From Now On, You're Also an IT Business 5. Phase 5: Celebrate and Innovate 1. Stories, Numbers and Insights 2. Tell Your Stories 3. So Many Great Hidden Stories 4. The Truth is in the Results 5. The Debrief 6. Time to Party and Rest 9. Part III: You, Your Team and the Crazy Times We Live In 1. It's Time to Paddle 2. Struggle, Lifestyle or Performance? 1. Lifestyle First Then Performance 3. The CDE Team 1. When to Recruit Your Team 2. Creating Culture from the Beginning 3. The Roles of a Core CDE Team 4. You're Ready. Let's Go! 4. One Last Thing: The Chapter I Wrestled With 10. Acknowledgements 11. About the Author 12. End User License Agreement “For the last 30 years I've worked on some of the world's largest events from mass participation running and cycling events to the Olympics. It's always a challenge to get a big event to engage with a large audience – this is one of the few books I've ever seen that distills powerful ideas and strategies that I know have an impact.” Chris Robb, CEO and Founder of Spectrum Worldwide and CycleAsia “This book contains powerful ingredients and delicious recipes for succeeding in your business. Savour it!” Pete Evans, Chef, Health Coach, Entrepreneur “After building an international retail business in three countries with over 1,000 locations I understand the pressure businesses are under to grow and scale. This book is perfect for an entrepreneur, leader or marketing manager to perform at their best.” Julia Langkraehr, Founder of Retail Profile Europe Ltd, Bold Clarity Ltd and international speaker “I've launched and sold over $5 billion worth of products and I know that successful product sales requires a unique approach. This book shares ideas that will increase your sales and scale your business.” Kevin Harrington, Celebrity Entrepreneur (Original Shark on Shark Tank) “I read Oversubscribed and found myself nodding and reflecting upon success stories that I know or have been a part of. Principles that would take a decade to learn through trial and error are spelled out clearly in this book. Daniel Priestley continues to cement his position as one of the most perceptive, influential, and also, entrepreneurial commentators on the planet.” Andrew Griffiths, Australia's #1 business author, Inc.com featured columnist, CBS Entrepreneurial Advisor Oversubscribed How to Get People Lining Up to do Business with You Daniel Priestley This edition first published 2015 © 2015 Daniel Priestley Registered office John Wiley and Sons Ltd, The Atrium, Southern Gate, Chichester, West Sussex, PO19 8SQ, United Kingdom For details of our global editorial offices, for customer services and for information about how to apply for permission to reuse the copyright material in this book please see our website at www.wiley.com. All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, except as permitted by the UK Copyright, Designs and Patents Act 1988, without the prior permission of the publisher. Wiley publishes in a variety of print and electronic formats and by print-on-demand. Some material included with standard print versions of this book may not be included in e-books or in print-on-demand. If this book refers to media such as a CD or DVD that is not included in the version you purchased, you may download this material at http://booksupport.wiley.com. For more information about Wiley products, visit www.wiley.com. Designations used by companies to distinguish their products are often claimed as trademarks. All brand names and product names used in this book and on its cover are trade names, service marks, trademarks or registered trademarks of their respective owners. The publisher and the book are not associated with any product or vendor mentioned in this book. None of the companies referenced within the book have endorsed the book. Limit of Liability/Disclaimer of Warranty: While the publisher and author have used their best efforts in preparing this book, they make no representations or warranties with respect to the accuracy or completeness of the contents of this book and specifically disclaim any implied warranties of merchantability or fitness for a particular purpose. It is sold on the understanding that the publisher is not engaged in rendering professional services and neither the publisher nor the author shall be liable for damages arising herefrom. If professional advice or other expert assistance is required, the services of a competent professional should be sought. Library of Congress Cataloging-in-Publication Data Priestley, Daniel. Oversubscribed : how to get people lining up to do business with you/Daniel Priestley. pages cm ISBN 978-0-857-08617-4 (hardback)—ISBN 978-0-857-08619-8 (paper) 1. Marketing. 2. Customer relations. 3. Small business—Growth. I. Title. HF5415.P65927 2015 658.8—dc23 2014048155 A catalogue record for this book is available from the British Library. ISBN 978-0-857-08617-4 (hardback) ISBN 978-0-857-08619-8 (paperback) ISBN 978-0-857-08623-5 (ebk) ISBN 978-0-857-08618-1 (ebk) Cartoons: Andrew Priestley Cover image: ©iStock.com/denis_pc Cover design: Wiley

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