Organizational Behaviour

889 Pages·2016·39.47 MB·English

by  Huczynski A.

Andrzej A.
Organizational Behaviour is one of the most established and engaging books of its kind available
Huczynski
today. Whatever your background, Huczynski and Buchanan will enable you to view organizations
and their actions in a whole new way. The authors’ hugely popular blend of critical thinking, social
science underpinning and highly accessible writing style ensures that this book off ers the perfect
introduction to organizational behaviour.
Organizational Behaviour inspires readers to think and refl ect critically on the theories presented, David A.
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teaching you to see the reality behind projected organizational images and link theory to practice.
The text also recognizes the diverse social and cultural factors that aff ect behaviour in organizations.
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This eighth edition incorporates numerous innovative features that add further value to its
comprehensive coverage of the fi eld. This book: g
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• Encourages readers to make comparisons between organizational behaviour theories and well- a
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known scenes in fi lms and on websites that illustrate the issues in a memorable and engaging
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• Off ers exercises in each chapter that put you in the position of a manager faced with a decision, i
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giving you the chance to make and justify your decisions in a realistic scenario. z
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• Includes innovative and increasingly relevant employability content that gives you the chance to a
develop the key skills you will need after graduation. u
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• Consistently incorporates illuminating examples from diverse and interesting organizations such
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as BMW, FC Barcelona, and the United States Department of Homeland Security, helping you link i
the theory to practice. o
• Includes the latest research, theory and practice along with relevant contemporary issues and
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practical examples.
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This book can be used by any student, either undergraduate or postgraduate, or professional and
assumes no prior knowledge. It is the ideal comprehensive introduction to organizational behaviour. l
Andrzej A. Huczynski is Senior Lecturer in organizational behaviour at the University of Glasgow.
David A. Buchanan is Professor of Organizational Behaviour at Cranfi eld University. Eighth edition
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Join over 10 million students benefi ting from Pearson MyLabs C a s
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From Spring 2014 this title can be supported by MyManagementLab, an online homework and r im i
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tutorial system designed to test and build your understanding. MyManagementLab provides a g Behaviour
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personalized approach, with instant feedback and numerous additional resources to support : C
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your learning. w
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Key features include: g a
• Interactive mini-simulations and quizzes – place you in realistic management situations. rou
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• Learning resources and aids – a multitude of learning resources such as an eText, fl ashcards, d Eighth edition
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web links, and glossary to help you enjoy an engaging and dynamic learning experience. L
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• Study plan for self-paced learning – helps you monitor your progress, letting you see s use with
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at a glance exactly which topics you need to practise. y
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Some textbooks are sold packaged with a student access code card at a reduced cost. u
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If you do not have an access card, you can buy access to MyManagementLab and the eText a
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– an online version of the book – online at www.mymanagementlab.com from Spring 2014. an
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Organizational Behaviour
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Andrzej A.
Huczynski

David A.
Buchanan
Organizational
Behaviour
Eighth edition
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Pearson Education Limited
Edinburgh Gate
Harlow CM20 2JE
United Kingdom
Tel: [phone]
Web: www.pearson.com/uk
First published by Prentice Hall International (UK) Ltd 1985 (print)
Second edition published by Prentice Hall International (UK) Ltd 1991 (print)
Third edition published by Prentice Hall Europe 1997 (print)
Fourth edition published by Pearson Education Ltd 2001 (print)
Fifth edition published 2004 (print)
Sixth edition published 2007 (print)
Seventh edition published 2010 (print)
Eighth edition published 2013 (print and electronic)
© David A. Buchanan and Andrzej A. Huczynski 1985, 2010 (print)
© Andrzej A. Huczynski and David A. Buchanan 2013 (print and electronic)
The rights of Andrzej A. Huczynski and David A. Buchanan to be identified as authors of this work
have been asserted by them in accordance with the Copyright, Designs and Patents Act 1988.
The print publication is protected by copyright. Prior to any prohibited reproduction, storage in a retrieval system,
distribution, or transmission in any form or by any means, electronic, mechanical, recording, or otherwise,
permission should be obtained from the publisher or, where applicable, a licence permitting restricted
copying in the United Kingdom should be obtained from the Copyright Licensing Agency Ltd,
Saffron House, 6–10 Kirby Street, London EC1N 8TS.
The ePublication is protected by copyright and must not be copied, reproduced, transferred, distributed, leased,
licensed, or publicly performed or used in any way except as specifically permitted in writing by the publishers,
as allowed under the terms and conditions under which it was purchased, or as strictly permitted by applicable
copyright law. Any unauthorised distribution or use of this text may be a direct infringement of the authors’
and the publishers’ rights and those responsible may be liable in law accordingly.
All trademarks used herein are the property of their respective owners. The use of any trademark in this text does
not vest in the author or publisher any trademark ownership rights in such trademarks, nor does the use of such
trademarks imply any affiliation with or endorsement of this book by such owners.
Pearson Education is not responsible for the content of third-party internet sites.
ISBN: 978-0-273-77481-5 (print)
978-1-292-00877-6 (PDF)
978-1-292-00878-3 (eText)
British Library Cataloguing-in-Publication Data
A catalogue record for the print edition is available from the British Library
Library of Congress Cataloging-in-Publication Data
Huczynski, Andrzej.
Organizational behaviour / Andrzej A. Huczynski, University of Glasgow School of Business, David A.
Buchanan, Cranfield University School of Management. -- Eighth edition.
pages cm
ISBN 978-0-273-77481-5
1. Organizational behavior. I. Buchanan, David A. II. Title.
HD58.7.H83 2013
302.3′5--dc23
2013011950
10 9 8 7 6 5 4 3 2 1
17 16 15 14 13
Print edition typeset in 9/12pt Slimbach Std by 35
Print edition printed and bound by L.E.G.O. S.p.A., Italy
NOTE THAT ANY PAGE CROSS REFERENCES REFER TO THE PRINT EDITION.
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From Andrzej From David
To Janet, Sophie, Gregory, Tom, To Lesley, Andrew, Mairi, Rachel,
Magnus, Freya, and Rosa Séan, Charlie, Cíara, and Archie
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Outline contents
Part 1 The organizational context 2
Chapter 1 Explaining organizational behaviour 5
Chapter 2 Environment 40
Chapter 3 Technology 78
Chapter 4 Culture 111
Part 2 Individuals in the organization 150
Chapter 5 Learning 153
Chapter 6 Personality 185
Chapter 7 Communication 221
Chapter 8 Perception 257
Chapter 9 Motivation 285
Part 3 Groups and teams in the organization 320
Chapter 10 Group formation 322
Chapter 11 Group structure 355
Chapter 12 Individuals in groups 390
Chapter 13 Teamworking 424
Part 4 Organization structures 460
Chapter 14 Work design 463
Chapter 15 Elements of structure 499
Chapter 16 Organization design 539
Chapter 17 Organizational architecture 574
Part 5 Management processes 614
Chapter 18 Change 617
Chapter 19 Leadership 651
Chapter 20 Decision-making 690
Chapter 21 Conflict 725
Chapter 22 Power and politics 760
Glossary 795
Name index 810
Subject index 819
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Full contents
Guided tour xvi
Acknowledgements xxiv
Student briefing xxxiii
What are the aims of this book? xxxiii
Who are our readers? xxxiii
What approach do we adopt? xxxiii
What aids to learning are included? xxxiv
Instructor briefing xxxviii
What is our perspective? xxxviii
Why recommend films? xxxix
Invitation to see: why analyse photographs? xli
Part 1 The organizational context 2
Invitation to see (1) and What would you do? 3
Chapter 1 Explaining organizational behaviour 5
Key terms and learning outcomes 5
What is organizational behaviour? 6
If we destroy this planet 11
A field map of the organizational behaviour terrain 15
The problem with social science 18
Explaining organizational behaviour 23
Research and practice: evidence-based management 26
Human resource management: OB in action 28
Recap, Revision, Research assignment 33
Springboard, OB in films, OB on the web 35
Chapter exercises, Employability assessment 36
References 38
Chapter 2 Environment 40
Key terms and learning outcomes 40
Why study an organization’s environment? 41
The continuing search for ‘fit’ 42
Analysing the organization’s environment 46
Ethical behaviour 61
Business ethics and corporate social responsibility 65
Recap, Revision, Research assignment 72
Springboard, OB in films, OB on the web 73
Chapter exercises, Employability assessment 74
References 76
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Full contents ix
Chapter 3 Technology 78
Key terms and learning outcomes 78
Why study technology? 79
Why technology predictions are often false 80
Changing the nature of work: teleworking 85
Web 2.0: the impact 88
Determinism or choice? 91
The politics of technology 94
Classic studies on work and technology 95
Socio-technical systems 98
Team versus lean: competing socio-technical paradigms 101
Recap, Revision, Research assignment 105
Springboard, OB in films, OB on the web 106
Chapter exercises, Employability assessment 107
References 109
Chapter 4 Culture 111
Key terms and learning outcomes 111
Why study organizational culture? 112
Rise of organizational culture 113
Culture: surface manifestations, values and basic assumptions 114
Organizational socialization 120
Perspectives on culture contrasted 123
Culture strength and organizational performance 130
Types of organizational culture 132
National cultures 134
Recap, Revision, Research assignment 140
Springboard, OB in films, OB on the web 141
Chapter exercises, Employability assessment 143
References 146
Part 2 Individuals in the organization 150
Invitation to see (2) and What would you do? 151
Chapter 5 Learning 153
Key terms and learning outcomes 153
Why study learning? 154
The learning process 155
The behaviourist approach to learning 157
The cognitive approach to learning 163
Behaviourism in practice 165
Cognitive perspectives in practice 167
Behaviour modification versus socialization 171
Behavioural self-management 172
The learning organization 173
Recap, Revision, Research assignment 179
Springboard, OB in films, OB on the web 180
Chapter exercises, Employability assessment 181
References 183
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