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Organizational and Work Psychology: Topics in Applied Psychology PDF

303 Pages·2008·1.58 MB·English
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Organizational and Work Psychology This page intentionally left blank Organizational and Work Psychology Topics in Applied Psychology Ian Rothmann Cary Cooper PART OF HACHETTE LIVRE UK First published in Great Britain in 2008 by Hodder Education, part of Hachette Livre UK, 338 Euston Road, London NW1 3BH www.hoddereducation.com © 2008 Ian Rothmann and Cary Cooper All rights reserved. No part of this publication may be reproduced or transmitted in any form or by any means, electronically or mechanically, including photocopying, recording or any information storage or retrieval system, without either prior permission in writing from the publisher or a licence permitting restricted copying. In the United Kingdom such licences are issued by the Copyright Licensing Agency: Saffron House, 6–10 Kirby Street, London EC1N 8TS. The advice and information in this book are believed to be true and accurate at the date of going to press, but neither the authors nor the publisher can accept any legal responsibility or liability for any errors or omissions. Every effort has been made to trace and acknowledge the owners of copyright. The publishers will be glad to make suitable arrangements with any copyright holders whom it has not been possible to contact. British Library Cataloguing in Publication Data A catalogue record for this book is available from the British Library Library of Congress Cataloging-in-Publication Data A catalog record for this book is available from the Library of Congress ISBN 978 0 340 92891 2 1 2 3 4 5 6 7 8 9 10 Cover & section opener © James Steidl/IStockphoto.com Typeset in 10pt Berling Roman by Servis Filmsetting Ltd., Manchester Printed and bound in Malta What do you think about this book? Or any other Hodder Education title? Please send your comments to the feedback section on www.hoddereducation.com. Any ancillary media packaged with the printed version of this book will not be included in this eBook. Contents Series Preface vii Preface ix Chapter 1: Introduction to organizational and work psychology 1 Section 1: Organizational psychology 21 Chapter 2: Individual differences and diversity management 23 Chapter 3: Motivation and satisfaction 41 Chapter 4: Group behaviour 61 Chapter 5: Communication 79 Chapter 6: Leadership 99 Section 2: Work psychology 117 Chapter 7: Human resource planning and job analysis 119 Chapter 8: Recruitment and selection 135 Chapter 9: Induction, training and development 161 Chapter 10: Compensation management 177 Chapter 11: Performance appraisal 191 Chapter 12: Career development 211 Section 3: Further aspects of organizational psychology 227 Chapter 13: Well-being and dysfunctional behaviour at work 229 Chapter 14: Organizational design, development and culture 249 References 269 Index 283 This page intentionally left blank Series preface Psychology is still one of the most popular subjects for study at undergraduate degree level. As well as providing the student with a range of academic and applied skills that are valued by a broad range of employers, a psychology degree also serves as the basis for subsequent training and a career in professional psychology. A substantial proportion of students entering a degree programme in Psychology do so with a subsequent career in applied psychology firmly in mind, and as a result, the number of applied psychology courses available at undergraduate level has significantly increased over recent years. In some cases, these courses supplement core academic areas and in others, they provide the student with a flavour of what they might experience as a professional psychologist. Topics in Applied Psychology represents a series of six textbooks designed to provide a comprehensive academic and professional insight into specific areas of professional psychology. The texts cover the areas of Clinical Psychology, Criminal Psychology, Educational Psychology, Health Psychology, Sports and Exercise Psychology, and Organizational and Work Psychology, and each text is written and edited by the foremost professional and academic figures in each of these areas. Each textbook is based on a similar academic formula which combines a comprehensive review of cutting-edge research and professional knowledge with accessible teaching and learning features. The books are also structured to be used as an integrated teaching support for a one-term or one-semester course in each of their relevant areas of applied psychology. Given the increasing importance of applying psychological knowledge across a growing range of areas of practice, we feel this series is timely and comprehensive. We hope you find each book in the series readable, enlightening, accessible and instructive. Graham Davey University of Sussex, Brighton, UK September 2007 This page intentionally left blank Preface Organizational and Work Psychology is an academic subject and a profession which focuses on human behaviour related to organizations, work and productivity. It applies psychological principles to the workplace. The purpose of this book is to introduce the undergraduate psychology student to both academic and professional aspects of organizational and work psychology. The book begins with a chapter to give the reader an insight into the domain of organizational and work psychology, the development of the field of organizational and work psychology, tasks and competencies of organizational and work psychologists, and careers in organizational and work psychology. The rest of the book is then divided into thirteen chapters which address the fields of organizational psychology and work psychology. Organizational psychology includes individual differences and diversity (Chapter 2), motivation (Chapter 3), group behaviour (Chapter 4), communication (Chapter 5), leadership (Chapter 6), well-being and dysfunctional behaviour at work (Chapter 13), and organizational design, development and culture (Chapter 14). Work psychology includes human resource planning and job analysis (Chapter 7), recruitment and selection (Chapter 8), induction, training and development (Chapter 9), compensation management (Chapter 10), performance appraisal (Chapter 11), and career development (Chapter 12). As with all the books in the Topics in Applied Psychologyseries, this text is written as a support for a one-term or one-semester course in Organizational and Work Psychology, and contains all the teaching and learning features appropriate to the series, including focus boxes on research methods in organizational and work psychology and issues of theoretical, ethical or contemporary interest, and activity boxes that provide the student with the opportunity to engage in active learning. Each chapter also ends with extensive support for further reading, including relevant journal articles, books and websites, and this should enable the interested student to engage with a topic in some depth. Ian Rothmann Cary Cooper September 2007

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Topics in Applied Psychology offers a range of accessible, integrated texts ideal for courses in applied psychology. The books are written by leading figures in their field and provide a comprehensive academic and professional insight into each topic. They incorporate a range of features to bring ps
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