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Organization Theory and the Public Sector: Instrument, Culture and Myth PDF

208 Pages·2007·1.12 MB·English
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1111 Organization Theory and 2 the Public Sector 3 4 5 6 7 8 9 10 1 2 3 411 5111 Public-sector organizations are fundamentally different from their private-sector 6 counterparts.They are multifunctional,follow a political leadership,and the majority do 7 not operate in an external market. In an era of rapid reform, reorganization and 8 modernization of the public sector,this book offers a timely and illuminating introduction 9 to the public-sector organization that recognizes its unique values,interests,knowledge and 20111 power base. 1 Drawing on both instrumental and institutional perspectives within organization theory, 2 as well as democratic theory and empirical studies of decision-making,the book addresses 3 five central aspects of the public-sector organization: 4 51111 ■ goals and values 6 ■ leadership and steering 7 ■ reform and change 8 ■ effects and implications 9 ■ understanding and design 301111 1 The book challenges conventional economic analysis of the public sector,arguing instead 2 for a political-democratic approach and a new prescriptive organization theory.A rich 3 resource of both theory and practice,Organization Theory and the Public Sector: 4 Instrument, culture and mythis essential reading for anybody studying the public sector. 5 6 7 8 9 40 1 2111 Organization Theory and the 1111 2 3 Public Sector 4 5 6 7 Instrument, culture and myth 8 9 10 1 Tom Christensen, 2 3 Per Lægreid, Paul G. Roness 411 5111 and Kjell Arne Røvik 6 7 8 9 20111 1 2 3 4 51111 6 7 8 9 301111 1 2 3 4 5 6 First published 2007 by Routledge 2 Park Square,Milton Park,Abingdon,Oxon OX14 4RN Simultaneously published in the USA and Canada by Routledge 270 Madison Ave,New York,NY 10016 This edition published in the Taylor & Francis e-Library, 2007. “To purchase your own copy of this or any of Taylor & Francis or Routledge’s collection of thousands of eBooks please go to www.eBookstore.tandf.co.uk.” Routledge is an imprint of the Taylor & Francis Group,an informa business © 2007 Tom Christensen,Per Lægreid,Paul G.Roness,Kjell Arne Røvik All rights reserved.No part of this book may be reprinted or reproduced or utilized in any form or by any electronic,mechanical,or other means, now known or hereafter invented,including photocopying and recording, or in any information storage or retrieval system,without permission in writing from the publishers. British Library Cataloguing in Publication Data A catalogue record for this book is available from the British Library Library of Congress Cataloging in Publication Data Organization theory and the public sector/Tom Christiensen ...[et al.]. p.cm. Includes bibliographical references and index. 1.Public administration. 2.Organizational sociology I.Christiensen,Tom. JF1351.O74 2007 302.3!5 – dc22 2007015385 ISBN 0-203-92921-7 Master e-book ISBN ISBN10:0–415–43380–0 (hbk) ISBN10:0–415–43381–9 (pbk) ISBN10:0–203–92921–7 (ebk) ISBN13:978–0–415–43380–8 (hbk) ISBN13:978–0–415–43381–5 (pbk) ISBN13:978–0–203–92921–6 (ebk) 1111 2 3 Contents 4 5 6 7 8 9 10 1 2 3 411 5111 List of tables ix 6 About the authors x 7 Preface xi 8 Acknowledgements xiii 9 List of abbreviations xv 20111 1 1 Organization theory for the public sector 1 2 Learning objectives 1 3 An organizational theory approach to the public sector 1 4 Differences between public and private organizations 4 51111 Characteristics of public organizations 6 6 Delimitation of organization theory for the public sector 8 7 Bounded rationality, political science and organization theory 10 8 Dependent variables 12 9 Structures, processes and tasks in public organizations 15 301111 Outline of this book 17 1 Chapter summary 18 2 Discussion questions 18 3 References and further reading 18 4 5 2 An instrumental perspective 20 6 Learning objectives 20 7 Organizations as instruments 20 8 The logic of consequence – instrumentally rational actions 22 9 Formal organizational structure 23 40 Structural features and concrete actions 27 1 Coalitions and interest articulation 29 2111 Organizational structure, environment and uncertainty 31 v CONTENTS Steering through design and exploiting latitude for action 33 Rational calculation and political control 34 Chapter summary 35 Discussion questions 35 References and further reading 36 3 A cultural perspective 37 Learning objectives 37 The meaning of organizational culture 37 The explanatory power of cultural variables 39 The logic of cultural appropriateness 40 Establishing and changing organizational culture 43 The significance of historical roots for cultural paths of development 45 Organizational culture and leadership 47 Demography and culture 48 Characteristics of a political-administrative culture 49 Institution and environment – culture in the context of a wider political system 50 Possible advantages and disadvantages of a well-developed organizational culture 52 Contextualization, ethics and trust 54 Chapter summary 55 Discussion questions 55 References and further reading 55 4 A myth perspective 57 Learning objectives 57 Meaning of myths 57 Contents of myths 59 Relationship between different recipes 61 Elastic recipes 62 Development and diffusion of myths 63 Organizational identity as a condition for the spread of organizational recipes 66 Characteristics of the most widely spread organizational recipes 67 How rationalized recipes are adopted and implemented 70 Rationalized recipes in instrumental and institutional interpretations 74 Chapter summary 76 Discussion questions 76 References and further reading 77 vi CONTENTS 1111 5 Goals and values 79 2 Learning objectives 79 3 Meaning of goals and values 79 4 Definition of goals 80 5 Formulation and development of goals 82 6 Typical features of goals in public organizations 86 7 Management by objectives and results (MBOR) 89 8 Values in public organizations 91 9 Effects of goals and values in public administration 94 10 Chapter summary 95 1 Discussion questions 95 2 References and further reading 96 3 411 6 Leadership and steering 97 5111 Learning objectives 97 6 Meaning of leadership and steering 97 7 More steering than leadership – an instrumental perspective 99 8 More leadership than steering – a cultural perspective 100 9 Symbolic aspects of leadership and steering 101 20111 Types of political and administrative leadership 102 1 Leadership functions and roles 103 2 Leadership and levels 106 3 Leadership and responsibility 107 4 Leadership and the public 109 51111 Leadership traits and styles 110 6 Leadership and context 113 7 Leadership and steering in public organizations 115 8 Chapter summary 119 9 Discussion questions 120 301111 References and further reading 120 1 2 7 Reform and change 122 3 Learning objectives 122 4 Reform and change in public organizations 122 5 Organizing the reform process 125 6 Reform programmes and reform initiatives 128 7 Course and outcome of reform and change processes 133 8 Reform and change in the central authority of the Norwegian 9 police force 135 40 Perspectives and connections 139 1 Chapter summary 140 2111 vii CONTENTS Discussion questions 140 References and further reading 141 8 Effects and implications 143 Learning objectives 143 Design of public organizations matters but the effects are ambiguous 143 Perspectives and effects 144 Meaning of effects 145 Difficulty of measuring effects 149 Challenges in performance measurement and effect studies 152 Knowledge about effects 158 There is no best solution – learning and effects 161 Chapter summary 163 Discussion questions 163 References and further reading 163 9 Understanding and design 165 Learning objectives 165 Perspectives, design and strategies 165 Complex and dynamic logics of action 166 Towards a prescriptive organization theory for the public sector 175 Normative foundation for public organizations 177 Significance of context 178 How reforms should be carried out 181 Prospects for the future 182 Chapter summary 184 Discussion questions 185 References and further reading 185 Index 187 viii 1111 2 3 Tables 4 5 6 7 8 9 10 1 2 3 411 5111 1.1 Ways of interrelating the public and private sectors 5 6 1.2 The book’s matrix structure 17 7 2.1 Organizational structures in different environments 32 8 2.2 Forms of action with accompanying structural features 33 9 6.1 Identities and intensity of interaction 110 20111 8.1 Effects of public sector reforms 147 1 2 3 4 51111 6 7 8 9 301111 1 2 3 4 5 6 7 8 9 40 1 2111 ix

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Public sector organizations are fundamentally different to their private sector counterparts. They are multi-functional, follow a political leadership, and the majority do not operate in an external market. In an era of rapid reform, reorganization and modernization of the public sector, this book o
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