Organization Development: A Jossey-Bass Reader (The Jossey-Bass Business and Management Reader Series) PDF
Preview Organization Development: A Jossey-Bass Reader (The Jossey-Bass Business and Management Reader Series)
01_984264 ffirs.qxp 6/29/06 11:57 PM Page iii Joan V. Gallos, Editor Foreword byEdgar H.Schein Q Organization Development A Jossey-Bass Reader 01_984264 ffirs.qxp 6/29/06 11:57 PM Page ii 01_984264 ffirs.qxp 6/29/06 11:57 PM Page i Organization Development 01_984264 ffirs.qxp 6/29/06 11:57 PM Page ii 01_984264 ffirs.qxp 6/29/06 11:57 PM Page iii Joan V. Gallos, Editor Foreword byEdgar H.Schein Q Organization Development A Jossey-Bass Reader 01_984264 ffirs.qxp 6/29/06 11:57 PM Page iv Copyright © 2006 by John Wiley & Sons,Inc.All rights reserved. Published by Jossey-Bass A Wiley Imprint 989 Market Street,San Francisco,CA 94103-1741 www.josseybass.com No part ofthis publication may be reproduced,stored in a retrieval system,or transmitted in any form or by any means,electronic,mechanical,photocopying,recording,scanning,or other- wise,except as permitted under Section 107 or 108 ofthe 1976 United States Copyright Act, without either the prior written permission ofthe publisher,or authorization through payment ofthe appropriate per-copy fee to the Copyright Clearance Center,Inc.,222 Rosewood Drive, Danvers,MA 01923,978-750-8400,fax 978-646-8600,or on the Web at www.copyright.com. Requests to the publisher for permission should be addressed to the Permissions Department, John Wiley & Sons,Inc.,111 River Street,Hoboken,NJ 07030,201-748-6011,fax 201-748-6008, or online at http://www.wiley.com/go/permissions. Limit ofLiability/Disclaimer ofWarranty:While the publisher and author have used their best efforts in preparing this book,they make no representations or warranties with respect to the accuracy or completeness ofthe contents ofthis book and specifically disclaim any implied war- ranties ofmerchantability or fitness for a particular purpose.No warranty may be created or extended by sales representatives or written sales materials.The advice and strategies contained herein may not be suitable for your situation.You should consult with a professional where appropriate.Neither the publisher nor author shall be liable for any loss ofprofit or any other commercial damages,including but not limited to special,incidental,consequential,or other damages. Readers should be aware that Internet Web sites offered as citations and/or sources for further information may have changed or disappeared between the time this was written and when it is read. Jossey-Bass books and products are available through most bookstores.To contact Jossey-Bass directly call our Customer Care Department within the U.S.at 800-956-7739,outside the U.S.at 317-572-3986,or fax 317-572-4002. Jossey-Bass also publishes its books in a variety ofelectronic formats.Some content that appears in print may not be available in electronic books. Credits are on page 1055 Library ofCongress Cataloging-in-Publication Data Organization development:a Jossey-Bass reader / Joan V.Gallos,editor;foreword by Edgar H. Schein. p.cm.—(The Jossey-Bass business & management series) Includes bibliographical references and index. ISBN-13:978-0-7879-8426-7 (pbk.) ISBN-10:0-7879-8426-4 (pbk.) 1.Organizational change.I.Gallos,Joan V.II.Series. HD58.8.O72825 2006 658.4’06—dc22 2006010541 Printed in the United States ofAmerica FIRSTEDITION PB Printing 10 9 8 7 6 5 4 3 2 1 01_984264 ffirs.qxp 6/29/06 11:57 PM Page v The Jossey-Bass Business & Management Series 01_984264 ffirs.qxp 6/29/06 11:57 PM Page vi To Lee—Amor tussisque non celantur 02_984264 ftoc.qxp 6/29/06 11:57 PM Page vii Q Contents Foreword:Observations on the State of Organization Development xv Edgar H.Schein Introduction xxi Joan V.Gallos About the Editor xxix Part One:The OD Field:Setting the Context, Understanding the Legacy 1 Editor’s Interlude Historical Roots 1 What Is Organization Development? 3 Richard Beckhard 2 Where Did OD Come From? 13 W.Warner Burke Evolution ofthe Field 3 Revolutions in OD:The New and the New,New Things 39 Philip H.Mirvis Theory Versus Practice 4 Theories and Practices ofOrganizational Development 89 John R.Austin and Jean M.Bartunek vii 02_984264 ftoc.qxp 6/29/06 11:57 PM Page viii viii CONTENTS Part Two:The OD Core:Understanding and Managing Planned Change 129 Editor’s Interlude Understanding Planned Change 5 Kurt Lewin and the Planned Approach to Change: A Reappraisal 133 Bernard Burnes Intervention Theory 6 Effective Intervention Activity 158 Chris Argyris Action Technologies 7 Action Research:Rethinking Lewin 185 Linda Dickens and Karen Watkins 8 Action Learning and Action Science:Are They Different? 202 Joseph A.Raelin Appreciative Inquiry 9 Toward a Theory ofPositive Organizational Change 223 David L.Cooperrider and Leslie E.Sekerka Models ofChange 10 Leading Change:Why Transformation Efforts Fail 239 John P.Kotter 11 The Congruence Model ofChange 252 David A.Nadler Part Three:The OD Process:Diagnosis,Intervention, and Levels of Engagement 263 Editor’s Interlude Individual 12 Teaching Smart People How to Learn 267 Chris Argyris
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