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Orchestrating Experiences: Collaborative Design For Complexity PDF

2018·9.2464 MB·other
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Description:
Customer experiences are increasingly complicated - with multiple channels, touchpoints, contexts, and moving parts - all delivered by fragmented organizations. How can you bring your ideas to life in the face of such complexity? 

Orchestrating Experiences is a practical guide for designers and everyone struggling to create products and services in complex environments.

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Most books are stored in the elastic cloud where traffic is expensive. For this reason, we have a limit on daily download.