Opportunities for IS Training in Western Europe 1991-1996

186 Pages·1991·10.3 MB·English

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5/91
DECEMBER
1991
FOR
OPPORTUNITIES
TRAINING
IN
IS
WESTERN EUROPE
1991-1996
m
I*: v^jgii' -ss
INPUT
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Opportunities for IS Training in Western Europe, 1991-1996
Researched and Published by
INPUT
House
Piccadilly
33/37 Regent Street
London SWIY 4NF
England
Market Analysis Programme - Europe
Opportunities for IS Training in Western Europe, 1991-1996
Copyright 1991 by INPUT. All rights reserved.
Printed in United Kingdom. No part of this
publication may be reproduced or distributed
in any form or by any means, or stored in a
data base or retrieval system, without the prior
written permission of the publisher.
ME-ETl
- 1991
ME-ETl Copyright 1991 INPUT Ltd. Reproduction Prohibited.
Opportunities for IS Training in Western Europe, 1991-1996 INPUT
Abstract
This study provides an analysis of the Western European market for information
services training. Contained within the study is a five year market forecast covering the
period 1991 to 1996.
The study identifies and discusses the key trends and opportunities for vendors in the
European information services training market and also identifies the key issues and
challenges facing vendors in this market.
Changing user needs for training and delivery modes are identified and discussed, both
medium and long term trends.
Additionally the study provides market forecasts for thirteen individual country markets
in Western Europe, covering the period 1991 to 1996, segmented by vendor as follows:
Equipment vendors
•
Independent software and services vendors
•
Profiles on the training activities of eight selected vendors are provided.
ME-ETl Copyright 1991 INPUT Ltd. Reproduction Prohibited.
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Opportunities for IS Training in Western Europe, 1991-1996 INPUT
Table of Contents
Introduction
I
A
Objectives I-l
B Scope I-l
C Methodology 1-2
D
Report Structure 1-2
II Executive Overview
A
Information Services Training Market Poised for Innovation
and Change as Recession Impacts Growth II-l
B Information Services Training Market in Western Europe,
1991 to 1996 II-2
1. Market Drivers and Inhibitors II-2
Market Growth
2. II-3
3. Country Market Growth II-4
4. Market Sector Growth II-4
5. Leading Vendor Revenues II-9
C Future Training Opportunities and Trends in the
Information Services Market 11-10
1. User Needs Polarising 11-10
'
2. Changing Delivery Modes 11-13
3. Emerging Technology 11-15
4. The Timing of Change 11-17
III Market Structure and Delivery Modes
A
Introduction III-l
B
Definitions III-l
1. Market and Forecast Definition III-l
2. Market Positioning III-4
C Market Structure III-4
1. Revenue Streams III-4
2. Total Market Size, 1991 III-ll
D
Delivery Modes III-13
Primary Vendors III-13
1.
2. Training and Education Delivery Channels III-13
.
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11111
Opportunities for IS Training in Western Europe, 1991-1996 INPUT
rV The Information Senices Training Market in Western Europe
1991 to 1996
A
Introduction IV-
B Market Drivers and Inhibitors IV-
c
Market Forecast 1991 to 1996 IV-4
1. Market Growth 1991 to 1996 IV-4
2 Market Set^ment Growth 1991 1996 IV-6
-
padino Vendor Revenues IV-8
I '
4 Countrv Market Growth 1991 to 1996 IV-10
V Key Trends and OoDortunities for Training Vendors
A
Introduction V-1
B Changing User Skill Requirements v-1
1. Changing Focus of User Training Needs v-1
2 User Skill Trends V-4
c Ch1ainC-l(171 in11(17 De^l1i1vVe^r1vY Mi.*oX d\vel^so V-8
1J.• CVhlainCcilrli^nllClT^ FJ—m'11n1^ha11sCI.i1so V-8
"7 Onnnrtnnitv for Tnnnvntinn V-11
3 Leadin? Edt^e Annroach V-15
VI Key Issues and Challenges in the Training Market
A
Introduction VI-
B Changing Environment VI-
c Economic Recession VI-4
D
The Skills Issue VI-6
X.1 XVXXXk-I WX
E New
Technolo2?>' VI-8
F Vendor Comments VI-10
VII Vendor Profiles
1. Applied Learning International VII-
2. Digital Education and Training Services VII-10
EuroPACE
3. VII-15
4. Hewlett Packard Education and Training Services VII-20
5. Integrata VII-23
6. Learning Tree VII-28
7. SD-Scicon VII-31
V
8. Sphinx-Level VII-33
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Opportunities for IS Training in Western Europe, 1991-1996 INPUT
Appendices
A Market Forecast Database A-1
B Information Services Training -
Market Forecast Reconciliation A-16
C Economic Assumptions
A
European Exchange Rates A-18
.
D Definition of Terms
A
Overall Definitions and Analytical Framework A-22
B Industry Structure and Delivery Modes A-24
Service Categories A-24
1.
2. Software Products A-27
3. Turnkey Systems A-28
4. Processing Services A-28
Systems Operations A-29
5.
6. Systems Integration (SI) A-30
.
7. Professional Services A-31
8. Network Services A-31
C Vendor Revenue and User Expenditure Conversion A-33
D Sector Definitions and Delivery Mode Reporting A-33
1. Industry Sector Definitions (Vertical Markets) A-33
2. Cross-Industry Sector Definitions (Horizontal Markets) A-36
ME-ETl Copyright 1991 INPUT Ltd. Reproduction Prohibited. iii
Opportunities for IS Training in Western Europe, 1991-1996 INPUT
VII Vendor Profiles
VII-1 National Education Corporation Worldwide
Five-Year Financial Summary VII-2
VII-2 National Education Corporation Geographic Revenue Split VII-3
VII-3 Applied Learning International European Revenues
bv Geosraphic Region VII-6
VII-4 Applied Learning International European Activity
and Revenue Contribution by Curriculum Area VII-7
VII-5 Applied Learning International European Revenue
.
Contribution bv Delivery Medium vn-8
VII-6 Applied Learning International European Activitv
Level By Delivery Medium vn-9
VII-7 Digital Training Services VII-13
VII-8 Digital Western European Education and
Training Revenues 1990 VII-14
VII-9 EuroPACE Sponsors vn-15
VII-10 EuroPACE Key Topic Areas vn-18
VII-11 Hewlett Packard Education and Training Revenues 1990 VII-22
VII-12 Integrata Five Year Financial Summan,' (S Millions) VII-23
VII-13 Integrata - 1990 Market Analysis bv Ser\'ice Mode
(Integrata Classification S Millions) VII-24
VII-14 Learning Tree Western Europe Revenues, 1990 VII-30
VII-15 SD-Scicon Training Revenues, 1990 vn-33
Appendices
A
Market Forecast Database
A-1 France Information Ser\-ices Training Market Forecast,
1991-1996 Local Currency by Vendor Segment A-2
A-2 Germany Information Services Training Market Forecast,
1991-1996 Local Currency by Vendor Segment A-3
A-3 United Kingdom Information Services Training Market Forecast,
1991-1996 Local Currency by Vendor Segment A-4
A-4 Italy Information Services Training Market Forecast,
1991-1996 Local Currency by Vendor Segment A-5
A-5 Sweden Information Services Training Market Forecast,
1991-1996 Local Currency by Vendor Segment A-6
A-6 Denmark Information Services Training Market Forecast,
1991-1996 Local Currency by Vendor Segment A-7
A-7 Norway Information Services Training Market Forecast,
1991-1996 Local Currency by Vendor Segment A-8
A-8 Finland Information Services Training Market Forecast,
1991-1996 Local Currency by Vendor Segment A-9
A-9 The Netherlands Information Services Training Market Forecast,
1991-1996 Local Currency by Vendor Segment A-10
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