Operations, Logistics and Supply Chain Management PDF
Preview Operations, Logistics and Supply Chain Management
Lecture Notes in Logistics Series Editors: Uwe Clausen · Michael ten Hompel · Robert de Souza Henk Zijm · Matthias Klumpp Alberto Regattieri · Sunderesh Heragu Editors Operations, Logistics and Supply Chain Management Lecture Notes in Logistics Series editors Uwe Clausen, Dortmund, Germany Michael ten Hompel, Dortmund, Germany Robert de Souza, Singapore, Singapore More information about this series at http://www.springer.com/series/11220 Henk Zijm Matthias Klumpp (cid:129) Alberto Regattieri Sunderesh Heragu (cid:129) Editors Operations, Logistics and Supply Chain Management 123 Editors Henk Zijm AlbertoRegattieri Department ofIndustrial Engineering and Department ofIndustrial Engineering Business InformationSystems University of Bologna University of Twente Bologna, Italy Enschede,Overijssel, The Netherlands Sunderesh Heragu Matthias Klumpp Industrial EngineeringandManagement FOM University of AppliedSciences Oklahoma State University Essen, Nordrhein-Westfalen, Germany Stillwater, OK,USA and University of Duisburg-Essen Essen, Nordrhein-Westfalen, Germany ISSN 2194-8917 ISSN 2194-8925 (electronic) Lecture Notesin Logistics ISBN978-3-319-92446-5 ISBN978-3-319-92447-2 (eBook) https://doi.org/10.1007/978-3-319-92447-2 LibraryofCongressControlNumber:2018943727 ©SpringerInternationalPublishingAG,partofSpringerNature2019 Thisworkissubjecttocopyright.AllrightsarereservedbythePublisher,whetherthewholeorpart of the material is concerned, specifically the rights of translation, reprinting, reuse of illustrations, recitation, broadcasting, reproduction on microfilms or in any other physical way, and transmission orinformationstorageandretrieval,electronicadaptation,computersoftware,orbysimilarordissimilar methodologynowknownorhereafterdeveloped. The use of general descriptive names, registered names, trademarks, service marks, etc. in this publicationdoesnotimply,evenintheabsenceofaspecificstatement,thatsuchnamesareexemptfrom therelevantprotectivelawsandregulationsandthereforefreeforgeneraluse. The publisher, the authors and the editors are safe to assume that the advice and information in this book are believed to be true and accurate at the date of publication. Neither the publisher nor the authorsortheeditorsgiveawarranty,expressorimplied,withrespecttothematerialcontainedhereinor for any errors or omissions that may have been made. The publisher remains neutral with regard to jurisdictionalclaimsinpublishedmapsandinstitutionalaffiliations. ThisSpringerimprintispublishedbytheregisteredcompanySpringerNatureSwitzerlandAG Theregisteredcompanyaddressis:Gewerbestrasse11,6330Cham,Switzerland Contents Part I Introductory Chapters 1 Objectives, Educational Developments and Structure of the Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Matthias Klumpp, Henk Zijm, Sunderesh Heragu and Alberto Regattieri 2 Perspectives on Operations Management Developments and Research . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Henk Zijm, Sunderesh Heragu, Matthias Klumpp and Alberto Regattieri 3 Operations, Logistics and Supply Chain Management: Definitions and Objectives. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Henk Zijm, Matthias Klumpp, Sunderesh Heragu and Alberto Regattieri Part II Key Domains of Supply Chains 4 Purchasing and Supply Management . . . . . . . . . . . . . . . . . . . . . . . 45 Holger Schiele 5 Manufacturing Systems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75 Henk Zijm 6 Marketing Concepts and Instruments in Supply Chain Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97 Thomas Neukirchen, Oliver Gansser and Matthias Klumpp 7 International Trade, Global Supply Chains and Compliance . . . . . 131 Albert W. Veenstra v vi Contents Part III Overarching Topics 8 Information Technology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165 J. Rod Franklin 9 Actionable Sustainability in Supply Chains. . . . . . . . . . . . . . . . . . . 191 Árni Halldórsson 10 Human Resource and Knowledge Management . . . . . . . . . . . . . . . 205 Matthias Klumpp, Sascha Bioly and Thomas Neukirchen Part IV Functions in Production and Logistics 11 Inbound Logistics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 233 Stefan Minner 12 Manufacturing Planning and Control Systems . . . . . . . . . . . . . . . . 251 Henk Zijm and Alberto Regattieri 13 Packaging Logistics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 273 Alberto Regattieri, Giulia Santarelli and Francesco Piana 14 Outbound Logistics and Distribution Management. . . . . . . . . . . . . 305 Matthias Klumpp and Sunderesh Heragu 15 Warehousing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 331 Sunderesh Heragu 16 Closed Loop Supply Chain Management . . . . . . . . . . . . . . . . . . . . 353 Erwin A. van der Laan Part V Models for Operations, Logistics and Supply Chain Management 17 Location Analysis and Network Design. . . . . . . . . . . . . . . . . . . . . . 379 Mark S. Daskin and Kayse Lee Maass 18 Process Engineering and Optimization . . . . . . . . . . . . . . . . . . . . . . 399 Marcello Braglia, Marco Frosolini, Roberto Gabbrielli and Leonardo Marrazzini 19 Advanced Production Planning and Scheduling Systems . . . . . . . . 417 Henk Zijm and Marco Schutten 20 Stochastic Inventory Models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 441 Henk Zijm 21 Transportation Management. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 469 Wouter van Heeswijk, Martijn Mes and Marco Schutten Contents vii 22 Maintenance Service Logistics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 493 Joachim Arts, Rob Basten and Geert-Jan van Houtum Part VI New Developments and Special Topics 23 Additive Manufacturing and Its Impact on the Supply Chain. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 521 Henk Zijm, Nils Knofius and Matthieu van der Heijden 24 Future Technologies in Intralogistics and Material Handling . . . . . 545 Kai Furmans, Zäzilia Seibold and Andreas Trenkle 25 Supply Chain Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 575 Gerwin Zomer 26 Trends in E-commerce, Logistics and Supply Chain Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 593 Gregor Sandhaus 27 Multi-agent Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 611 Martijn Mes and Berry Gerrits 28 Artificial Intelligence Applications. . . . . . . . . . . . . . . . . . . . . . . . . . 637 Matthias Klumpp 29 Advanced Green Logistics Strategies and Technologies . . . . . . . . . 663 Tim Gruchmann 30 Automatic Identification Technology. . . . . . . . . . . . . . . . . . . . . . . . 687 Michael ten Hompel, Mojtaba Masoudinejad, Omar Bousbiba and Moritz Roidl 31 The Physical Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 719 Eric Ballot Editors and Contributors About the Editors HenkZijm isafullprofessorinProductionandSupplyChainManagementatthe Department of Industrial Engineering and Business Information Systems at the University of Twente since 1990. Previously, he has been project manager at Philips Electronics in Eindhoven, and professor in Operations Management at the Eindhoven University of Technology. At the University of Twente, he served amongothersasDirectoroftheCentreforTelematicsandInformationTechnology, DeanoftheFacultyofElectricalEngineering,MathematicsandComputerScience, andRectorMagnificus(ViceChancellor).ProfessorZijmisalsoapastpresidentof ISIR(theInternationalSocietyforInventoryResearch,Budapest).In2010,hewas appointed as scientific director of the Dutch Institute for Advanced Logistics (DINALOG), a national institute responsible for executing the Dutch government imposed innovation program on logistics and supply chain management. Between 2014 and 2016 he also served as vice-chair of the European Technology Platform forLogistics,whichhelpstodesignroadmapsthatdrivetheHorizon2020research and innovation program in Transport and Logistics.Professor Zijm has published more than 120 articles in international refereed scientific journals and is the (co-) author of three books. He has been a consultant to a wide variety of industrial organisations in the Netherlands and in Europe. Matthias Klumpp is a full professor in logistics at FOM University of Applied Sciences Essen and research group leader in production and logistics at the University of Duisburg-Essen and the Fraunhofer Institute for Material Flow and Logistics in Dortmund (Germany). His research is addressing primarily topics regarding artificial intelligence and digital business concepts, sustainability as well as qualification and training in the supply chain and logistics field. He has held several visiting and policy positions e.g. at the Dalle Molle Institute for Artificial Intelligence (University of Lugano, Switzerland), University of Twente (Netherlands), European University Institute (Florence School of Regulation) and ix x EditorsandContributors for the ESCO Expert Group on Qualification in Logistics for the European Commission (Brussels, Belgium). Alberto Regattieri is a full professor in Logistics and Head of the Management Engineering Master Course at the University of Bologna (Italy). His current research interests include the optimal design of manufacturing systems, innovative approaches to design and manage Supply Chains, Industrial Logistics, control and maintenanceofindustrialplants.Heis/wasresponsibleofseveralresearchprojects in co-operation with - and funded by - the European Commission, private and public companies, universities and international research centers regarding supply chain and logistics fields. He published more than 170 scientific papers. Sunderesh Heragu is Regents professor and head of the School of Industrial Engineering and Management at Oklahoma State University where he holds the Donald and Cathey Humphreys Chair. Previously, he was the Duthie Chair in EngineeringLogisticsandDirectoroftheLogisticsandDistributionInstitute(LoDI) at the University of Louisville. He has also served as Professor at Rensselaer Polytechnic Institute, Assistant Professor in State University of New York, Plattsburgh,andheldvisitingappointmentsat:StateUniversityofNewYork,Buffalo; Technical University of Eindhoven, the Netherlands; University of Twente, the Netherlands;andIBM’sThomasJ.WatsonResearchCenterinYorktownHeights, NY.HeistheauthorofFacilitiesDesign(nowinits4thedition)andhasauthoredor co-authoredovertwohundredandfiftyarticles.HehasservedasPrincipalinvestigator or co-investigator on research projects totaling over $20 million funded by federal agenciessuchastheDepartmentofHomelandSecurity,NationalScienceFoundation, DefenseLogisticsAgencyandprivatecompaniessuchasGeneralElectric.Dr.Heragu isaFellowoftheInstituteofIndustrialandSystemsEngineers(IISE)andhasreceived IISE’shighestresearchaward,theDavidF.BakerDistinguishedResearchaward,as wellasIISE’sAwardforTechnicalInnovationinIndustrialEngineering. Contributors Joachim Arts is an associate professor at the University of Luxembourg. His research interests are in the application of operations research to problems in maintenance,inventory,andlogistics.Heoftencollaborateswithindustrialpartners suchastheNetherlandsRailways,ASML,andPhilips.Hewasavisitingscholarat the MIT Sloan School of Management and the MIT Operations Research Center. He is a recipient of the EURO doctoral dissertation award and a Prins Bernhard Cultuurfonds Fellow. Eric Ballot is a full professor in Production and Supply Chain Management at MINES ParisTech—PSL. He is also director of the Centre de Gestion Scientifique since2017,visitingprofessorattheUniversityofHongKongsince2015andholds many auxiliary positions, including Scientific President of the French urban logistics research program, and vice-chair working group of the European
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