About INPUT INPUT provides planning information, analysis, and recommendations for the information technology industries. Through market research, technology forecasting, and competitive analysis, INPUT supports client management in making informed decisions. Subscription services, proprietary research/consulting, merger/acquisition assistance, and multiclient studies are provided to users and vendors of information systems and services. INPUT specializes in the software and services industry which includes software products, systems operations, processing services, network services, systems integration, professional services, turnkey systems, and customer services. Particular areas of expertise include CASE analysis, information systems planning, and outsourcing. Many of INPUT'S professional staff members have more than 20 years' experience in their areas of specialization. Most have held senior management positions in operations, marketing, or planning. This expertise enables INPUT to supply practical solutions to complex business problems. Formed as a privately held corporation in 1974, INPUT has become a leading international research and consulting firm. Clients include more than 100 of the world's largest and most technically advanced companies. INPUT OFFICES North America International San Francisco London 1280 Villa Street INPUT LTD. CA Mountain View, 94041-1194 Piccadilly House Tel. (415) 961-3300 Fax (415) 961-3966 33/37 Regent Street London SW1Y 4NF, England New York Tel. (071) 493-9335 Fax (071) 629-0179 Atrium at Glenpointe 400 Frank W. Burr Blvd. Paris Teaneck, NJ 07666 INPUT SARL Tel. (201) 801-0050 Fax (201) 801-0441 24, avenue du Recteur Poincare 75016 Paris, France Washington, D.C. Tel. (33-1) 46 47 65 65 Fax (33-1) 46 47 69 50 INPUT, INC. 1953 Gallows Road, Suite 560 Frankfurt Vienna, VA 22182 INPUT LTD. Tel. (703) 847-6870 Fax (703) 847-6872 Sudetenstrasse 9 D-6306 Langgons-Niederkleen, Germany Tel. (0) 6447-7229 Fax (0) 6447-7327 Tokyo INPUT KK Saida Building, 4-6 Kanda Sakuma-cho, Chiyoda-ku Tokyo 101, Japan Tel. (03) 3864-0531 Fax (03) 3864-4114 M&S 459/01 5/91 JANUARY 19 9 2 OPEN SYSTEMS OPPORTUNITIES AUTHOR 1M»lti TITLE « i an ' DATE BORROWER'S NAME LOANED - g - I 111 ~ m CAT. No. 23-108 PRINTED IN U. S. A. INPUT ® 1280 Villa Street, Mountain View, California 94041-1 194 (415) 961-3300 OPEN SYSTEMS OPPORTUNITIES INPUT Published by INPUT 1280 Villa Street Mountain View, CA 94041-1194 U.S.A. Information Systems Program (ISP) Open Systems Opportunities Copyright © 1992 by INPUT. All rights reserved. Printed in the United States of America. No part of this publication may be reproduced or distributed in anyform.orbyanymeans,orstored in adata base or retrieval system, without the prior written permission of the publisher. The information provided in this report shall be used only by the employees of and within the current corporate structure of INPUTs clients, and will not be disclosed to any other organization or person including parent, subsidiary, or affiliated organization without prior written consent of INPUT. INPUT exercises its best efforts in preparation of the information provided in this report and believes the information contained herein to be accurate. However, INPUT shall have no liability for any loss or expense that may result from incompleteness or inaccuracy of the information provided. UUS2 - 100 • 1991 OPEN SYSTEMS OPPORTUNITIES INPUT Abstract This report addresses one of the technological trends in which both users — and vendors have expressed a high level of interest the use of "open systems." In the report, INPUT focuses upon the concept and practice of open systems from the viewpoint of ultimate users and examines whether open systems is just another name for UNIX. Drawing on in-depth interviews with users and vendors, the report presents the rationale for open systems from the standpoint of both customers and vendors and analyzes the types of open systems that are possible. In this report, INPUT analyzes the role of standards in open systems, identifies attributes that users look for in these systems and presents user ratings of open system alternatives. The report highlights the potential benefits of open systems and barriers to their potential use as reported by users. The strategies of vendors in regard to proprietary systems are also examined and comparisons of open systems and other operating environ- ments are developed. ©1992by INPUT. Reproduction Prohibited. Digitized by the Internet Archive 2015 in https://archive.org/details/opensystemsoppor2100unse 111 OPEN SYSTEMS OPPORTUNITIES INPUT Table of Contents Introduction 1-1 I A. Objectives 1-1 B. Scope and Methodology 1-1 1. Scope 1-1 a. Systems Software Products 1-3 b. Applications Software Products 1-4 2. Methodology 1-6 C. Report Structure 1-6 D. Related INPUT Reports 1-7 n Executive Overview II- A. The Open Systems Environment II- B. Open Systems: User Definitions II-4 C. Conflicting Standards II-5 D. Standards Extensions II-6 E. Open Systems Options II-9 HI Background 1-1 A. Technical Aspects of Open Systems IH- B. Rationale for Open Systems III-5 1. Open Systems As Seen by Users III-6 2. Vendor Objectives III-6 a. Hardware Vendors III-6 b. Software Products Vendors III-7 c. Professional Services/Systems Integration Vendors III-8 d. Systems Operations/Outsourcing Vendors III-8 3. Other Groups III-8 4. Summary of Objectives IIT-9 UIIS2 © 1992by INPUT. Reproduction Prohibited. 111111 OPEN SYSTEMS OPPORTUNITIES INPUT Table of Contents (Continued) IV User Requirements IV- A. Open Systems Definitions and Expectations IV- B. Standards and Open Systems IV-7 C. Operating Systems Attributes for Open Systems IV-13 V Open Systems Benefits and Barriers V-l A. Open Systems Benefits V-l B. Barriers to Open Systems V-4 1. Technical Barriers V-4 2. Market-Related Barriers V-16 VI Vendor and Product Positioning VI- A. Proprietary Operating Systems Environments VI- B. Vendor Environments VI-3 IBM 1. VI-3 DEC 2. VI-6 NCR 3. VI-6 4c Other Mainframe and Minicomputer Environments VI-8 UNIX C. versus the Competition VI-10 VII Conclusions and Recommendations VII- A. Conclusions VII- B. Recommendations VH-2 L User Recommendations VII-2 2. Vendor Recommendations VII-3 Appendix A. Questionnaire A-l ii ©1992by INPUT. Reproduction Prohibited. UIIS2 OPEN SYSTEMS OPPORTUNITIES INPUT Exhibits — 1 Information Services Industry Structure 1991 1-2 — 2 Systems Software Market Structure 1991 1-3 •3 Application Solutions Market Structure, 1991 1-5 n -l Open Systems Computing Environment II-2 -2 Open Systems Characteristics II-2 -3 Open Systems Objectives by Group II-3 -4 Open Systems Products Based on Vendor-Independent II-4 Standards -5 Open Systems = UNIX II-5 -6 "Open Systems" = An Operating System/Operating Environment That Has Support from Multiple Vendors, Even If Controlled by a Single Vendor (e.g., MS-DOS) -7 Barriers to Open Systems Use: Conflicting Standards II-6 -8 Market-Related Problems II-7 -9 Likelihood of Hardware Vendors Providing Unique Product II-7 Extensions A 10 Standard Non-Standard Implementation II-8 NCR 11 Emerging Environment: II-8 12 Key User Needs Met by Selected Operating Enviroments II-9 13 OS/2: The Emerging Center? 11-10 ni •1 Traditional Computing Environment m-2 •2 Open Systems Basics m-3 3 Open Systems Characteristics m-3 -4 Open Systems Computing Environment m-4 5 Degrees of "Openness" in Selected Environments in-5 (Summary) •6 Open Systems Objectives by Group III-9 IV •1 User Definitions of "Open Systems": Summary IV-2 2 "Open Systems" = Products Based on Vendor-Independent IV-3 Standards 3 "Open Systems" = Products Based on Vendor-Independent IV-3 Operating Systems UIIS2 © 1992by INPUT. Reproduction Prohibited. Ill 1 OPEN SYSTEMS OPPORTUNITIES INPUT Exhibits (Continued) XV -4 "Open Systems" = An Interface Whose Specifications Are IV-4 Publicly Available -5 "Open Systems" = A Processor Architecture That Is IV-4 Available from Competing Manufacturers (e.g., PC Clones) -6 "Open Systems" = An Operating System/Operating IV-5 Environment that has Support from Multiple Vendors, Even If Controlled by a Single Vendor (e.g., MS-DOS) -7 "Open Systems" = Applications Development Tools IV-5 (CASE) That Allow a Single Specification to Automatically Generate Code for Multiple Hardware/Software Platforms -8 "Open Systems" = UNIX IV-6 -9 "Open Systems" = An Operating System that Allows IV-6 "Guest" Operating Systems and Their Applications to Run On It -10 "Open Systems" = An Operating System (e.g., MVS) that IV-7 Allows a Wide Choice of Applications Software -11 "Open Systems" = Products Based on Vendor-Independent IV-8 Standards -12 "Open Systems" = Products Based on Vendor-Independent IV-8 Operating Systems -13 "Open Systems" = An Interface Whose Specifications Are IV-8 Publicly Available -14 Selected Standards Organizations IV-9 -15 Barriers to Open Systems Use: Lack of Standards IV-10 -16 Barriers to Open Systems Use: Conflicting Standards IV-10 -17 User Assessment of Impact of Competing Standards on IV-1 Open Systems -18 Barriers to Open Systems Use: Non-Standard Product IV-12 Implementations -19 Importance of Operating System Attributes IV-13 -20 Assessment of the Reliability of Selected Operating IV-15 Systems -21 Assessment of the Power of Selected Operating Systems IV-15 -22 Assessment of the Cost of Selected Operating Systems IV-16 -23 Assessment of Systems Software Available to Support IV-17 Selected Operating Systems -24 Assessment of Availability of Cross-Industry Applications IV-17 Software for Selected Operating Systems -25 Assessment of Availability of Vertical Applications IV-18 Software for Selected Operating Systems iv ©1992by INPUT. ReproductionProhibited. UIIS2