',.. nil MB H Halt ON-SITE CONSTRUCTION PRODUCTIVITY IMPROVEMENT THROUGH TOTAL QUALITY MANAGEMENT BY DAVID B. CORTINAS, DEGREE, (B.S.) REPORT Presented to the Faculty of the Graduate School of The University of Texas at Austin in Partial Fulfillment of the Requirements for the Degree of Master of Science in Civil Engineering THE UNIVERSITY OF TEXAS December, 1991 T253957 tJ -.*>. , ON-SITE CONSTRUCTION PRODUCTIVITY IMPROVEMENT THROUGH TOTAL QUALITY MANAGEMENT 11 ACKNOWLEDGEMENTS I owe a deep debt of gratitude to Dr. John D. Borcherding and Mr. H. Paul Cooper for their guidance and support during the development of this report. Most of all, I would like to thank my wife, Annette, for her devotion, understanding and support during this challenging part of our lives. 111