OFFICE OF THE MUNICIPAL MANAGER Civic Centre Agatha Street Tzaneen Contact no

284 Pages·2013·4.5 MB·English

OFFICE OF THE MUNICIPAL MANAGER
Civic Centre
Agatha Street
Tzaneen
Contact no: 015-307 8000

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CONTENTS
CONTENTS .............................................................................................................................................................. 2
LIST OF ABBREVIATIONS ......................................................................................................................................... 7
CHAPTER 1 – MAYOR’S FOREWORD AND EXECUTIVE SUMMARY ....................................................................... 10
COMPONENT A: MAYOR’S FOREWORD 10
COMPONENT B: EXECUTIVE SUMMARY 12
1.1. MUNICIPAL MANAGER’S OVERVIEW ............................................................................................. 12
1.2. MUNICIPAL FUNCTIONS, POPULATION AND ENVIRONMENTAL OVERVIEW ................................. 13
1.3. SERVICE DELIVERY OVERVIEW ....................................................................................................... 15
1.4. FINANCIAL HEALTH OVERVIEW ...................................................................................................... 19
1.5. ORGANISATIONAL DEVELOPMENT OVERVIEW .............................................................................. 21
1.6. AUDITOR GENERAL REPORT ........................................................................................................... 21
1.7. STATUTORY ANNUAL REPORT PROCESS ........................................................................................ 23
CHAPTER 2 – GOVERNANCE ................................................................................................................................. 25
COMPONENT A: POLITICAL AND ADMINISTRATIVE GOVERNANCE 25
2.1 POLITICAL GOVERNANCE ............................................................................................................... 26
2.2 ADMINISTRATIVE GOVERNANCE ................................................................................................... 29
COMPONENT B: INTERGOVERNMENTAL RELATIONS 31
2.3 INTERGOVERNMENTAL RELATIONS ............................................................................................... 31
COMPONENT C: PUBLIC ACCOUNTABILITY AND PARTICIPATION 32
2.4 PUBLIC MEETINGS .......................................................................................................................... 32
2.5 IDP PARTICIPATION AND ALIGNMENT ........................................................................................... 40
COMPONENT D: CORPORATE GOVERNANCE 41
2.6 RISK MANAGEMENT....................................................................................................................... 41
2.7 ANTI-CORRUPTION AND FRAUD .................................................................................................... 42
2.8 SUPPLY CHAIN MANAGEMENT ...................................................................................................... 42
2.9 BY-LAWS ......................................................................................................................................... 43
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2.10 WEBSITES ....................................................................................................................................... 44
2.11 PUBLIC SATISFACTION ON MUNICIPAL SERVICES .......................................................................... 45
CHAPTER 3 – SERVICE DELIVERY PERFORMANCE (PERFORMANCE REPORT PART I) ........................................... 46
COMPONENT A: BASIC SERVICES 46
3.1. WATER PROVISION ........................................................................................................................ 47
3.2 WASTE WATER (SANITATION) PROVISION ..................................................................................... 56
3.3 ELECTRICITY .................................................................................................................................... 60
3.4 WASTE MANAGEMENT (THIS SECTION TO INCLUDE: REFUSE COLLECTIONS, WASTE DISPOSAL,
STREET CLEANING AND RECYCLING) .............................................................................................. 69
3.5 HOUSING & BUILDING CONTROL ................................................................................................... 78
3.6 FREE BASIC SERVICES AND INDIGENT SUPPORT ............................................................................ 88
COMPONENT B: ROADS & STORMWATER 91
3.7 ROADS & STORMWATER ................................................................................................................ 91
3.8 LICENSING .................................................................................................................................... 100
COMPONENT C: PLANNING AND DEVELOPMENT (Town planning & LED) 104
3.9 LOCAL ECONOMIC DEVELOPMENT (INCLUDING TOURISM AND MARKET PLACES) .................... 110
COMPONENT D: COMMUNITY & SOCIAL SERVICES 124
3.10 LIBRARIES; MUSEUM; COMMUNITY FACILITIES) ......................................................................... 124
3.11 CEMETERIES ................................................................................................................................. 134
3.12 CHILD CARE; AGED CARE; SOCIAL PROGRAMMES ....................................................................... 137
COMPONENT E: ENVIRONMENTal HEALTH SERVICES 142
3.13 ENVIRONMENTAL HEALTH SERVICES ........................................................................................... 143
COMPONENT G: SECURITY AND SAFETY 149
3.14 LAW ENFORCEMENT .................................................................................................................... 149
3.15 DISASTER MANAGEMENT ............................................................................................................ 154
COMPONENT H: SPORT AND RECREATION 157
3.16 SPORT, RECREATION, ARTS and CULTURE ................................................................................... 158
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COMPONENT I: CORPORATE POLICY OFFICES AND OTHER SERVICES 161
3.17 EXECUTIVE AND COUNCIL ............................................................................................................ 161
3.18 FINANCIAL SERVICES .................................................................................................................... 164
3.19 HUMAN RESOURCE SERVICES ...................................................................................................... 171
3.20 INFORMATION AND COMMUNICATION TECHNOLOGY (ICT) SERVICES ...................................... 175
3.21 LEGAL SERVICES ........................................................................................................................... 180
COMPONENT J: ORGANISATIONAL PERFOMANCE SCORECARD 183
CHAPTER 4 – ORGANISATIONAL DEVELOPMENT PERFORMANCE ..................................................................... 184
COMPONENT A: INTRODUCTION TO THE MUNICIPAL PERSONNEL 184
4.1 EMPLOYEE TOTALS, TURNOVER AND VACANCIES ....................................................................... 185
COMPONENT B: MANAGING THE MUNICIPAL WORKFORCE 187
4.2 POLICIES ....................................................................................................................................... 187
4.3 INJURIES, SICKNESS AND SUSPENSIONS ...................................................................................... 189
4.4 PERFORMANCE REWARDS ........................................................................................................... 191
COMPONENT C: CAPACITATING THE MUNICIPAL WORKFORCE 192
4.5 SKILLS DEVELOPMENT AND TRAINING ........................................................................................ 196
COMPONENT D: MANAGING THE WORKFORCE EXPENDITURE 199
4.6 EMPLOYEE EXPENDITURE ............................................................................................................ 200
CHAPTER 5 – FINANCIAL PERFORMANCE ........................................................................................................... 212
COMPONENT A: STATEMENTS OF FINANCIAL PERFORMANCE212
5.2 GRANTS ........................................................................................................................................ 216
5.3 ASSET MANAGEMENT .................................................................................................................. 219
5.4 FINANCIAL RATIOS BASED ON KEY PERFORMANCE INDICATORS ................................................ 221
COMPONENT B: SPENDING AGAINST CAPITAL BUDGET 227
5.5 CAPITAL EXPENDITURE ................................................................................................................ 228
5.6 SOURCES OF FINANCE .................................................................................................................. 228
5.7 CAPITAL SPENDING ON 5 LARGEST PROJECTS ............................................................................. 231
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5.8 BASIC SERVICE AND INFRASTRUCTURE BACKLOGS – OVERVIEW ................................................ 232
COMPONENT C: CASH FLOW MANAGEMENT AND INVESTMENTS 234
5.9 CASH FLOW .................................................................................................................................. 234
5.10 BORROWING AND INVESTMENTS ................................................................................................ 235
5.11 PUBLIC PRIVATE PARTNERSHIPS .................................................................................................. 237
COMPONENT D: OTHER FINANCIAL MATTERS 237
5.12 SUPPLY CHAIN MANAGEMENT .................................................................................................... 237
5.13 GRAP COMPLIANCE ...................................................................................................................... 238
CHAPTER 6 – AUDITOR GENERAL AUDIT FINDINGS ........................................................................................... 239
COMPONENT A: AUDITOR-GENERAL OPINION OF FINANCIAL STATEMENTS 2010/11-2011/12 239
6.1 AUDITOR GENERAL REPORTS 2010/11 ................................................................................................. 239
COMPONENT B: AUDITOR-GENERAL OPINION 2011/12 240
6.2 AUDITOR GENERAL REPORT 2011/12 ................................................................................................... 240
GLOSSARY ........................................................................................................................................................... 242
AddENDUMS ....................................................................................................................................................... 245
ADDENDUM A – COUNCILLORS; COMMITTEE ALLOCATION AND COUNCIL ATTENDANCE 245
ADDENDUM B – COMMITTEES AND COMMITTEE PURPOSES 249
ADDENDUM C –THIRD TIER ADMINISTRATIVE STRUCTURE 250
ADDENDUM D – FUNCTIONS OF MUNICIPALITY / ENTITY 251
ADDENDUM E – WARD REPORTING 253
ADDENDUM F – WARD INFORMATION 265
ADDENDUM G – RECOMMENDATIONS OF THE MUNICIPAL AUDIT COMMITTEE 2011/12 266
ADDENDUM H – LONG TERM CONTRACTS AND PUBLIC PRIVATE PARTNERSHIPS 267
ADDENDUM K: REVENUE COLLECTION PERFORMANCE BY VOTE AND BY SOURCE 268
ADDENDUM K (I): REVENUE COLLECTION PERFORMANCE BY VOTE 268
ADDENDUM K (ii): REVENUE COLLECTION PERFORMANCE BY SOURCE 269
ADDENDUM L: CONDITIONAL GRANTS RECEIVED: EXCLUDING MIG 270
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ADDENDUM M: CAPITAL EXPENDITURE – NEW & UPGRADE/RENEWAL PROGRAMMES 271
ADDENDUM M (i): CAPITAL EXPENDITURE - NEW ASSETS PROGRAMME 271
ADDENDUM M (ii): CAPITAL EXPENDITURE – UPGRADE/RENEWAL PROGRAMME 275
ADDENDUM N – CAPITAL PROGRAMME BY PROJECT 2011/12 276
ADDENDUM O – CAPITAL PROGRAMME BY PROJECT BY WARD 2011/12 280
ADDENDUM P – SERVICE CONNECTION BACKLOGS AT SCHOOLS AND CLINICS 281
ADDENDUM Q – SERVICE BACKLOGS EXPERIENCED BY THE COMMUNITY WHERE ANOTHER SPHERE OF
GOVERNMENT IS RESPONSIBLE FOR SERVICE PROVISION 282
ADDENDUM R – DECLARATION OF LOANS AND GRANTS MADE BY THE MUNICIPALITY 283
ADDENDUM S – DECLARATION OF RETURNS NOT MADE IN DUE TIME UNDER MFMA S71 283
VOLUME II: ANNUAL FINANCIAL STATEMENTS 284

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LIST OF ABBREVIATIONS
ABET Adult Basic Education and Training
AFS Annual Financial Statements
APR Annual Performance Report
BDS Blue Drop Status
CBO Community Based Organisation
CCMA Council for Conciliation, Mediation and Arbitration
CDW Community Development Worker
CFO Chief Financial Officer
COGHSTA Department of Cooperative Governance, Housing, Settlements and
Traditional Affairs
COIDA Compensation for Injury Act
CPMD Certificate Programme in Management Development
DEAT Department of Environmental Affairs and Tourism
DLTC Driver License Testing Centre
DoC Drop off Centre (waste)
DSAC Department of Sports, Arts and Culture
EPWP Expanded Public Works Programme
EXCO Executive Committee
GAMAP Generally Accepted Municipal Account Principles
GTEDA Greater Tzaneen Economic Development Agency
GTM Greater Tzaneen Municipality
GRAP Generally Recognised Accounting Principles
HIV Human Immunodeficiency Virus
IDP Integrated Development Plan
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KPI Key Performance Indicator
LED Local Economic Development
LTA Local Tourism Association
MDM Mopani District Municipality
MEC Member of the Executive Committee
MFMA Municipal Finance Management Act
MFMP Municipal Finance Management Programme
MIG Municipal Infrastructure Grant
MPAC Municipal Public Accounts Committee
MSA Municipal Systems Act
NDPG Neighbourhood Development Partnership Grant
NERSA National Energy Regulator of South Africa
NGO Non Governmental Organisation
NMC National Moderation Committee
NYDA National Youth Development Agency
OHS Occupational Health and Safety
PA Personal Assistant
PMS Performance Management System
PrDP Professional Drivers Permit
PTH Personal to Holder
RDP Reconstruction and Development Programme
SAIMSA Southern African Inter Municipal Sport Association
SALGA South African Local Government Association
SALGBC South African Local Government Bargaining Council
SANS South African National Standards
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SCM Supply Chain Management
SDBIP Service Delivery and Budget Implementation Plan
SDF Spatial Development Framework
VIP Ventilated Improved Pit (toilet)
WACCA Wage Curve Collective Agreement
WSA Water Service Authority
WSP Water Service Provider
YGD Youth Gender and Disability (Programme/ office)

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CHAPTER 1 – MAYOR’S FFOORREEWWOORRDD AANNDD EEXXEECCUUTTIIVE SUMMARY
COMPONENT A: MAYOR’S FFOORREEWWOORRDD
IItt ggiivveess mmee aa ggrreeaatt pplleeaassuurree ttoo iintroduce the Greater Tzaneen Municipality
AAnnnnuuaall rreeppoorrtt ffoorr tthhee 22001111//1122 ffiinnaanncciiaall year, beginning with applauding the
ggrreeaatt aacchhiieevveemmeennttss ooff oouurr lleeaarrnneerrss wwhhoo aacchhiieevveedd oouuttssttaannddiinngg mmaattrriicc rreessuulltt
this year. WWee aarree mmoovviinngg ttoo tthhee nnaattiioonnaall ggoovveerrnnmmeenntt eelleeccttiioonn nneexxtt yyeeaarr 22001144,,
ssoo wwee nneeeedd ttoo wwoorrkk hhaarrdd ttoo ccoonnttiinnuuee mmaaiinnttaaiinniinngg tthhee ooppttiimmaall lleevveell ooff
sseerrvviiccee ddeelliivveerryy ttoo oouurr ccoommmmuunniittiieess aanndd ssttaakkee hhoollddeerrss.. HHaavviinngg nnootteedd tthhee 22000099 CCaabbiinneett aapppprroovvaall ooff
TTuurrnnaarroouunndd SSttrraatteeggyy ffoorr LLooccaall ggoovveerrnnmmeenntt ,,wwee hhaavvee ssttrraatteeggiiccaallllyy ppoossiittiioonneedd aanndd aalliiggnneedd aallll oouurr ppllaannss
accordinngg ttoo tthhee kkeeyy eelleemmeennttss ooff tthhee strategic plan namely;
• EEnnssuurree tthhaatt wwee ssttrriivvee ttoo mmeeeett bbaassiicc nneeeeddss ooff ccoommmmuunniittiieess;;
• Build cclleeaann,, rreessppoonnssiivvee aanndd aaccccoouunnttaabbllee aaddmmiinniissttrraattiivvee ssyysstteemmss;;
• IImmpprroovvee ffuunnccttiioonnaalliittyy,, ppeerrffoorrmmaannccee aanndd pprrooffeessssiioonnaalliissmm ooff oouurr ssttaaffff;; aanndd
• SSStttrrreeennngggttthhheeennniiinnnggg pppaaarrrtttnnneeerrrssshhhiiippp wwwiiittthhh ooouuurrr cccooommmmmmuuunnniiitttiiieeesss aaannnddd ttthhheee ppprrriiivvvaaattteee ssseeeccctttooorrr...
IIInnn cccooommmpppllliiiaaannnccceee wwwiiittthhh ttthhheee aaabbbooovvveee ssstttrrraaattteeegggiiiccc aaallliiigggnnnmmmeeennnttt,,, aaasss wwweeellllll aaasss ooouuurrr rrreeevvviiissseeeddd IIInnnttteeegggrrraaattteeeddd DDDeeevvveeelllooopppmmmeeennnttt
PPllaann ,, wwee ssttrriivvee oonnccee aaggaaiinn iinn tthhiiss uunnddeerr rreevviieeww yyeeaarr ttoo rreemmaaiinn aa mmuunniicciippaalliittyy ooff eexxcceelllleennccee bbyy
ppprrrooovvviiidddiiinnnggg ttthhheee bbbeeesssttt pppooossssssiiibbbllleee ssseeerrrvvviiiccceee aaannnddd mmmaaakkkiiinnnggg GGGrrreeeaaattteeerrr TTTzzzaaannneeeeeennn MMMuuunnniiiccciiipppaaallliiitttyyy aaa ccchhhoooiiiccceee ooofff iiinnnvvveeessstttooorrrsss
aaannnddd rrreeesssiiidddeeennntttsss aaallliiikkkeee... WWWeee wwwiiillllll cccooonnntttiiinnnuuueee tttooo rrreeessspppooonnnddd tttooo ttthhheee eeexxxeeecccuuutttiiiooonnn ooouuurrr ppprrrooojjjeeeccctttsss aaannnddd ooouuutttssstttaaannndddiiinnnggg rrroooaaaddd
projects which willll mmaakkee oouurr ttoowwnn cclleeaann aanndd tthhee bbeesstt ttoowwnn iinn LLiimmppooppoo.. OOuurr ccuussttoommeerrss nneeeedd qquuaalliittyy
sseerrvviiccee ssoo tthhaatt tthheeyy ccaann ppaayy tthheese sseerrvviicceess wwiitthh aa ssmmiillee.. OOuurr ccuussttoommeerrss nnooww aarree aabbllee ttoo ppaayy wwiitthh
ddeebbiitt aanndd ccrreeddiitt ccaarrddss ffoorr tthheeiirr bbiillllss aatt vvaarriioouuss iinntteerrnnaall aanndd eexxtteerrnnaall ppaayy ppooiinnttss.. We also have a fixed
prioritised programme ttoo cchhaannggee aanndd iimmpprroovvee oouurr rrooaaddss ffrroomm ggrraavveell ttoo ttaarr tthhrroouugghh MIG and own
counter funding.

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turn Tzaneen into a City. VViissiioonn 220030 wwiillll ppoossiittiivveellyy iimmppaacctt oonn tthhee pprroovviissiioonn ooff qquuaalliittyy aanndd ssuussttaaiinnaabbllee
sseerrvviicceess ssuucchh aass hhoouusseehhoolldd wwaatteerr,, eelleeccttrriicciittyy,, hhoouusseess,, ssaanniittaattiioonn,, eennvviirroonnmmeennttaall aanndd wwaassttee
MMuunniicciippaalliittyy | CHAPTER 1 – MMAAYYOORR’’SS FFOORREEWWOORRDD AANNDD EEXXEECCUUTTIIVVEE SSUUMMMMAARRYY 10