OECD SME and Entrepreneurship Outlook 2019 O E C D S M E a n d E n t r e p r e n e u r s h ip O u t lo o k 2 0 1 9 OECD SME and Entrepreneurship Outlook 2019 This document, as well as any data and any map included herein, are without prejudice to the status of or sovereignty over any territory, to the delimitation of international frontiers and boundaries and to the name of any territory, city or area. Please cite this publication as: OECD (2019), OECD SME and Entrepreneurship Outlook 2019, OECD Publishing, Paris, https://doi.org/10.1787/34907e9c-en. ISBN 978-92-64-37480-5 (print) ISBN 978-92-64-35882-9 (pdf) The statistical data for Israel are supplied by and under the responsibility of the relevant Israeli authorities. The use of such data by the OECD is without prejudice to the status of the Golan Heights, East Jerusalem and Israeli settlements in the West Bank under the terms of international law. Photo credits: Cover © Babubhai Patel/Getty images Corrigenda to OECD publications may be found on line at: www.oecd.org/about/publishing/corrigenda.htm. © OECD 2019 You can copy, download or print OECD content for your own use, and you can include excerpts from OECD publications, databases and multimedia products in your own documents, presentations, blogs, websites and teaching materials, provided that suitable acknowledgement of OECD as source and copyright owner is given. All requests for public or commercial use and translation rights should be submitted to [email protected]. Requests for permission to photocopy portions of this material for public or commercial use shall be addressed directly to the Copyright Clearance Center (CCC) at [email protected] or the Centre français d’exploitation du droit de copie (CFC) at [email protected]. FOREWORD │ 3 Foreword Small and medium-sized enterprises (SMEs) and entrepreneurship are essential drivers of economic and social well-being. Representing 99% of all businesses, generating about 60% of employment and totalling between 50% and 60% of value added in the OECD area, SMEs are key for delivering sustainable and inclusive economic growth. They are instrumental to ensure that our economies and societies adapt to major transformations, such as digitalisation, globalisation, ageing and environmental pressures. In this context, it is more critical than ever to have a better understanding of the conditions that enable countries, regions and cities to capitalise on their many small businesses. However, while SMEs and entrepreneurship are high on the policy agenda in many countries, the lack of robust and comparable evidence has often limited a more effective policy design and implementation. Bringing together unique evidence, this first edition of the OECD SME and Entrepreneurship Outlook offers policymakers new benchmarking tools and insights on good policy practices to help frame national SME and entrepreneurship policies. Complementing the statistical publication OECD Entrepreneurship at a Glance and building on the 2017 report Small, Medium, and Strong, this new flagship publication presents recent and emerging trends in entrepreneurship and SME performance and provides a comprehensive overview of business conditions and policies that impact SMEs and entrepreneurs. The Outlook reveals that the SME engine has begun to pick up again, with firm creation – an important driver of productivity growth and innovation – back to pre-crisis levels in many countries. SMEs have also been important drivers of creation during the last decade. However, there are also signs that the journey ahead may not be an easy one: significant productivity and wage gaps with larger firms persist, weighing on inclusiveness. Even in relatively large SMEs, wage levels are typically around 20% lower than in large firms, reflecting lower productivity levels. And while there has been significant job growth, most has been in activities with relatively low productivity and wage levels. Between 2010 and 2016, for example, close to 90% of the net new jobs in France, 75% in the United States, and 66% in Germany and the United Kingdom, were in low-wage sectors, which contributed to the observed stagnation in average wages and to widening inequalities. Not all SMEs are the same, however, and this Outlook provides new insights on the heterogeneity of SME performance. Among the millions of SMEs around the world, there are many major innovation and productivity champions, especially in specialised services such as professional, scientific and technical activities, where size does not play such a key role. Indeed, SMEs, including micro-firms, can be as productive as, or even more than, large firms in these areas. For instance, between 2010 and 2016, SMEs operating in the information and communication technologies (ICT) sector increased their shares of employment and value added across nearly all OECD economies, despite concerns about market concentration and winner take-most dynamics. Digital technologies are opening up new opportunities for young firms and SMEs to innovate and grow, including through digital business platforms, big data and Fintech. OECD SME AND ENTREPRENEURSHIP OUTLOOK 2019 © OECD 2019 4 │ FOREWORD Between 2016 and 2017, for example, online alternative financing saw double and triple digit growth in many countries, marking a turning point in the diversification of SME financing sources and instruments. Yet, as the Outlook illustrates, to contribute to growth and job creation, and capitalise on the digital transition, SMEs are much more dependent on the business ecosystem and the policy environment than large companies. Many SMEs continue to face size-related barriers in accessing strategic resources, such as skills, finance and knowledge. In 2017, a quarter of SMEs in the EU reported a lack of skilled staff or experienced managers as their most important problem. The proportion of small firms providing ICT training to employees has not increased substantially in recent years, and remains low across OECD countries, ranging from 49% in New Zealand to 7% in Latvia in 2018. While there are clear benefits for SMEs in protecting data and mitigating cybersecurity threats, the associated costs are relatively higher for smaller enterprises. These barriers are a symptom of imperfections in product, credit and labour markets. They also reflect the disproportionate impacts of regulatory complexities, administrative burdens and policy inefficiencies on small firms. Smart regulation, reforms in taxation and the strengthening of e-government functions have contributed to reduce the burden on SMEs and level the playing field. However, the pace of structural reforms has slowed in recent years, and progress is uneven in areas that are essential for business dynamism and a thriving SME population, such as insolvency regimes, enforcement of competition laws and civil justice systems. In addition to a lower adoption of new technologies, SMEs are typically less engaged in internationalisation compared to large firms. This channel for productivity enhancement remains a challenge for small firms, notably in the context of recent trade tensions, which are likely to further hamper their opportunities to engage in trade networks and Global Value Chains. The scale of these challenges calls for innovative and multi-level policy solutions. The 2018 OECD Declaration on Strengthening SMEs and Entrepreneurship for Productivity and Inclusive Growth recognised the importance of getting SME policies right, for the benefits of globalisation, open markets and technological progress to be enhanced and shared more broadly across our economies and societies. As this report shows, governments have been proactive in their efforts to level the playing field for SMEs and capitalise on emerging opportunities, making them a major target of public policy attention and support. The 36 country profiles of the OECD SME and Entrepreneurship Outlook, which complement the analysis of SME trends and business environment conditions, show that while governments often have common overarching strategies to accelerate SME development and innovation, a large variety of policy approaches is being implemented. It is our hope that, by bringing together and comparing national experiences and outcomes, this publication will provide an instrument that can help governments identify policy levers to unleash the potential of SMEs and entrepreneurs and to build more resilient, sustainable and inclusive societies. Angel Gurría OECD Secretary-General OECD SME AND ENTREPRENEURSHIP OUTLOOK 2019 © OECD 2019 ACKNOWLEDGEMENTS │ 5 Acknowledgements The SME and Entrepreneurship Outlook is a joint report produced by the OECD Centre for Entrepreneurship, SMEs, Regions and Cities (CFE) led by Lamia Kamal-Chaoui and the OECD Statistics and Data Directorate (SDD) led by Martine Durand. The report was prepared under the aegis of the OECD Working Party on SMEs and Entrepreneurship (WPSMEE). Useful comments and guidance were also provided by delegates to the OECD Committee on Industry, Innovation and Entrepreneurship (CIIE). The report was approved and declassified by the WPSMEE and the CIIE. Sandrine Kergroach (CFE) and Mariarosa Lunati (SDD) coordinated the production of the first 2019 edition of this report. Lucia Cusmano and Miriam Koreen (CFE) and Nadim Ahmad (SDD) supervised the project. Special thanks go to Joaquim Oliveira Martins (CFE) for his suggestions on the report. Chapter 1, “Trends in SME sector and performance”, was prepared by Nadim Ahmad and Mariarosa Lunati from SDD, with input and statistical assistance from Gueram Sargsyan, Liliana Suchodolska and Belen Zinni. Part I on “SME business conditions and access to strategic resources”, and the conceptual framework, was designed and produced by Sandrine Kergroach from CFE. Lead authors also include Lucia Cusmano, Kris Boschmans and David Halabisky, with contributions from Giulia Ajmone Marsan, Dorothee Allain-Dupre, Sara Ballero, Marco Bianchini, Isabelle Chatry, Andrea Hofer, Alexander Lembcke, Marco Marchese, Hubert Massoni, Lora Pissareva, Jonathan Potter, Stephan Raes, Oriana Romano, Raffaele Trapasso and Lenka Wildnerova. Part II which provides detailed country profiles was jointly designed and produced by Sandrine Kergroach from CFE and Mariarosa Lunati from SDD. It benefited from contributions from Giulia Ajmone-Marsan, Sara Ballero, Marco Bianchini, Kris Boschmans, Pierre Coster, Eric Gonnard, David Halabisky, Sandra Hannig, Cynthia Lavison, Marco Marchese, Hubert Massoni, Lora Pissareva, Pierre Popineau, Jonathan Potter, Stephan Raes, Laetitia Reille, Mikko-Waltteri Sihvola and Raffaele Trapasso (from CFE) and Samuel Pinto-Ribeiro, Gueram Sargsyan, Liliana Suchodolska and Waleed Adebayo-Renaud (from SDD). Colleagues from other OECD Directorates provided valuable input and feedback. Thanks go to Silvia Appelt, Michela Bello, Frédéric Bourassa, Hélène Dernis, Guillaume Kpodar, Pierre Montagnier and Fabien Verger from the OECD Directorate for Science, Technology and Innovation (STI); Cristiana Vitale from the OECD Economics Department (ECO); and Frederic Gonzales from the OECD Trade and Agriculture Directorate (TAD). The publication process was managed by CFE. François Iglesias designed the cover and, together with Pilar Philip, served as coordinator. Heather Mortimer-Charoy provided project and secretariat assistance. OECD SME AND ENTREPRENEURSHIP OUTLOOK 2019 © OECD 2019 6 │ TABLE OF CONTENTS Table of contents Foreword ................................................................................................................................................ 3 Acknowledgements ................................................................................................................................ 5 Editorial ................................................................................................................................................ 17 Reader’s guide ..................................................................................................................................... 19 Background ........................................................................................................................................ 19 Contents and structure ....................................................................................................................... 20 Sources and resources ........................................................................................................................ 23 Acronyms and abbreviations .............................................................................................................. 25 Acronyms ........................................................................................................................................... 25 Abbreviations ..................................................................................................................................... 27 Executive Summary ............................................................................................................................ 29 Enterprise creations have picked up, especially in services, but newly created jobs are concentrated in low-productive and low-wage sectors ...................................................................... 29 Innovation is key to boost productivity, and digitalisation offers SMEs new opportunities to take part in the next production revolution ................................................................................................ 30 Digitalisation can also help SMEs integrate global markets and global value chains (GVCs) ......... 30 SME market conditions have improved overall, but there are risks on the horizon .......................... 30 SMEs must be better prepared for the digital transition .................................................................... 31 Government approaches to SME&E policy are increasingly varied ................................................. 31 Digitalisation is also a game changer for high quality public services to SMEs. .............................. 32 These developments call for innovative policy action and a whole-of-government approach .......... 32 Chapter 1. SME structure and business dynamism: Trends and performance in productivity and wages ............................................................................................................................................. 33 Introduction ........................................................................................................................................ 35 The structure of the SME population ................................................................................................. 36 Business dynamics and SMEs ........................................................................................................... 42 SMEs and productivity ...................................................................................................................... 46 SME participation in global markets ................................................................................................. 57 Conclusions and looking ahead ......................................................................................................... 69 Notes .................................................................................................................................................. 71 Data sources ....................................................................................................................................... 72 References .......................................................................................................................................... 72 Annex 1.A. Developing new data ...................................................................................................... 74 Annex 1.B. Sectoral specialisation .................................................................................................... 76 Annex 1.C. Enterprise creation rates ................................................................................................. 79 Annex 1.D. Labour productivity of SMEs by sector ......................................................................... 85 OECD SME AND ENTREPRENEURSHIP OUTLOOK 2019 © OECD 2019 TABLE OF CONTENTS │ 7 Part I. Business conditions for SMEs and entrepreneurship and policy responses ...................... 91 Chapter 2. Institutional and regulatory framework ........................................................................ 93 Why is it important ............................................................................................................................ 94 Regulation, institutions and recent trends .......................................................................................... 96 Recent policy developments ............................................................................................................ 104 References ........................................................................................................................................ 110 Chapter 3. Market conditions .......................................................................................................... 113 Why is it important? ........................................................................................................................ 114 Global and domestic market conditions: Recent trends ................................................................... 119 Market conditions for SMEs and entrepreneurship: recent national policy trends .......................... 129 Notes ................................................................................................................................................ 139 References ........................................................................................................................................ 140 Annex 3.A. Market conditions, efficient firm size and market structure ......................................... 147 Notes ................................................................................................................................................ 150 Annex 3.B. SME scale-up dynamics ............................................................................................... 151 Chapter 4. Infrastructure ................................................................................................................. 153 Why is it important? ........................................................................................................................ 155 Infrastructure capacity and performance: Recent trends .................................................................. 159 Notes ................................................................................................................................................ 173 References ........................................................................................................................................ 174 Annex 4.A. Fixed and mobile broadband: Substitution and complementarity ................................ 178 Chapter 5. Access to finance ............................................................................................................. 181 Why is it important? ........................................................................................................................ 182 The funding mix for SMEs: recent and emerging trends ................................................................. 183 Main policy approaches and recent policy developments ............................................................... 192 Notes ................................................................................................................................................ 195 References ........................................................................................................................................ 195 Chapter 6. Access to skills................................................................................................................. 199 Why is it important? ........................................................................................................................ 200 Skills, labour markets and emerging trends ..................................................................................... 202 Main policy approaches and recent policy developments ............................................................... 210 Notes ................................................................................................................................................ 215 References ........................................................................................................................................ 215 Chapter 7. Access to innovation assets ............................................................................................ 219 Whys is it important? ....................................................................................................................... 221 Innovation and knowledge diffusion in SMEs: Recent trends ......................................................... 224 Main policy approaches and recent national policy development ................................................... 234 Notes ................................................................................................................................................ 242 References ........................................................................................................................................ 243 Web references (accessed 29 July 2018) ......................................................................................... 247 Annex 7.A. The diffusion of digital technology packages............................................................... 251 Part II. Country Profiles ................................................................................................................... 253 Chapter 8. Methodology of the country profiles ............................................................................. 255 OECD SME AND ENTREPRENEURSHIP OUTLOOK 2019 © OECD 2019 8 │ TABLE OF CONTENTS Purpose and structure ....................................................................................................................... 256 SME structure and business dynamics ............................................................................................. 257 Benchmarking SME business conditions: general approach and methodology .............................. 258 SME access to strategic resources ................................................................................................... 259 SME business environment.............................................................................................................. 261 Caveats and caution in interpretation ............................................................................................... 263 Annex 8.A. Data sources and definitions ......................................................................................... 264 Annex 8.B. Policy sources and general references .......................................................................... 274 Chapter 9. Australia .......................................................................................................................... 275 SME business conditions and access to strategic resources ............................................................ 276 References ........................................................................................................................................ 277 Chapter 10. Austria ........................................................................................................................... 278 SME business conditions and access to strategic resources ............................................................ 279 References ........................................................................................................................................ 280 Chapter 11. Belgium .......................................................................................................................... 281 SME business conditions and access to strategic resources ............................................................ 282 Chapter 12. Canada .......................................................................................................................... 284 SME business conditions and access to strategic resources ............................................................ 285 References ........................................................................................................................................ 286 Chapter 13. Chile ............................................................................................................................... 287 SME business conditions and access to strategic resources ............................................................ 288 References ........................................................................................................................................ 289 Chapter 14. Czech Republic ............................................................................................................. 291 SME business conditions and access to strategic resources ............................................................ 292 References ........................................................................................................................................ 293 Chapter 15. Denmark ........................................................................................................................ 294 SME business conditions and access to strategic resources ............................................................ 295 References ........................................................................................................................................ 296 Chapter 16. Estonia ........................................................................................................................... 297 SME business conditions and access to strategic resources ............................................................ 298 References ........................................................................................................................................ 299 Chapter 17. Finland .......................................................................................................................... 300 SME business conditions and access to strategic resources ............................................................ 301 References ........................................................................................................................................ 302 Chapter 18. France ............................................................................................................................ 303 SME business conditions and access to strategic resources ............................................................ 304 References ........................................................................................................................................ 305 Chapter 19. Germany ........................................................................................................................ 306 SME business conditions and access to strategic resources ............................................................ 307 References ........................................................................................................................................ 308 OECD SME AND ENTREPRENEURSHIP OUTLOOK 2019 © OECD 2019