nyc dot street ambassadors PDF
Preview nyc dot street ambassadors
BEYOND THE WORKSHOP: NYC DOT STREET AMBASSADORS WTS Annual Conference May 18, 2017 Outreach and Red Tape 1 2 nyc.gov/dot TRADITIONAL OUTREACH STRATEGY Community is Planner has an idea Planner makes a plan Planner proposes plan baffled “WHAT THE?! WHO ARE “I’LL BRING YOU?!” YOU A LIFETIME OF HAPPINESS!” 3 nyc.gov/dot EQUITABLE OUTREACH STRATEGY Planner wonders Planner dates Planner Community makes about community community proposes plan an informed choice! “I’LL BRING “I TOTALLY YOU A KNOW LIFETIME OF WHO YOU HAPPINESS!” ARE AND ? WHY YOU’VE ? BEEN THINKING ABOUT ME!!” 4 nyc.gov/dot Street Ambassadors 2 nyc.gov/dot 5 In 2015, NYC DOT launched the HOW WE DO IT STREET AMBASSADOR PROGRAM to open up our planning process. The program is designed to be: Equitable Flexible Respectful Intentional about Work on weekends, We honor the time that hearing from everyone morning rush, or busy New Yorkers are evening events able to give Actively seek out underrepresented We literally meet Rather than making groups people where they’re at people come to us, we come to them Speak the language most comfortable to who we’re with 6 nyc.gov/dot Street Ambassadors targeted high-volume community WHERE HAVE WE locations to expand the public’s feedback and knowledge of GONE? DOT’s Street Improvement Projects. Bustling Streets Movie Theaters Community Events Churches Supermarkets Rec Centers Loading Trucks Senior Centers Libraries Parks Times Square nyc.gov/dot 7 2016 OUTREACH ACHIEVEMENTS 82 Projects Supported 328 Individual Deployments 27,293 Giveaways Distributed 32,000 + Conversations with Public & • Project Deliverables • Portal Management • Heat Maps • Data Crunching • In-Depth Survey Responses • Photo Archive • Quotes from the • Desire Lines Maps Public • Delivery Windows *Stats are for 2016 Calendar Year 8 nyc.gov/dot Incorporating Technology 3 nyc.gov/dot 9 PEOPLE POWER Want the right people to fill out your online survey? Bring it to the people! + = STREET PHONE INSTANT DATA! AMBASSADOR 10 nyc.gov/dot
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