Nursing Excellence 2013 Table of Contents ® Magnet Journey .............................................4 Transformational Leadership ...........................8 Structural Empowerment ..............................12 Exemplary Professional Practice...................34 New Knowledge, Innovations & Improvements .............................................46 NURSING EXCELLENCE COMMITTEE Jennifer Bower (Education/CHS) • Ellen Fenger (Surgical and Trauma/SBCH) Dodi Gauthier (Education/CHS) • Herb Geary (Chief Nursing Officer) Carol Henderson Nelson (Education/CHS) • Shawn Hodges (Materials Management) Jan Ingram (Parish Nursing) • Linda Reimer (Patient Care Services) Tokie Shynk (Critical Care/SBCH) • Dan Thomas (CRH) • Kathryn Von Dollen (PACU/SBCH) Design/Editor: Ann M. Peyrat (Public Affairs) • Cover photo: Glenn Dubock (Media Services) Dear Nursing Colleagues, Welcome to the 7th edition of Nursing Excellence as we celebrate Nurses Week 2014. As I reflected on the year in review and looked at the accomplish- ments of 2013, I was struck by your professional accomplishments and personal work in the com- munity. We continue to raise the bar and bring new levels of professionalism, quality and safety to our patients. This year, I would like to recognize the amazing work of Dr. Ed Wroblewski, our Vice President for Medical Affairs and Chief Medical Officer. He has become a vital partner to me in working on medical staff and nursing issues regarding policy, practice and quali- ty. As we work together as CMO/CNO, the relationships between the medical staff and nursing have come a long way. We have seen a dramatic drop in physician “code of conduct” issues in his 3 ½ years as CMO. Dr. Wroblewski is a big supporter of the Magnet Journey and sits on the “Transformational Leadership” Magnet Component Committee. Together we are members of multiple committees that relate to patient care. In 2013 CHS conducted a Physician Satisfaction Survey. The two highest rated questions were: 1.) Quality of the Nursing Staff and 2.) Staff cares about my patients. This is one of the greatest compliments that our staff can receive from the Medical Staff. In August, we held our first annual Magnet Quality Celebration. Jen Bower, our Magnet Coordinator, did an amazing job of organizing and coordinating the event which was held over an 18 hour period. Unfortunately, our limitation to extending it longer was room availability. With 60 posters demonstrating Process Improvement, Evidence-Based Practice, Nursing-Led Research, and new ideas – more than 700 people came to the event to learn, share and enjoy the car- nival-like environment with all the trimmings and lots of good food! The comments were most reflective of everyone’s reaction: “Wow, I had no idea that this was going on one floor above me or the next department over.” As we all get into our specialty-silos we lose the perspective that wonderful new and creative practice is all around us. A big thanks to Jen, the Magnet component committees, and the many departments that created and presented the posters. We look forward to showcasing new work at the 2014 Magnet Quality Celebration. As we continue on our Magnet Journey, we have had numerous posters and podium presen- tations accepted at many conferences. We have lots to share on a national level about the tre- mendous work nursing is doing at Cottage Health System. One of the highlights of 2013 was the completion of the research by the Oncology staff on 6C which resulted in their research article getting published in the January 2014 edition of “Nursing Administration Quarterly” on “Nursing Care at the Time of Death, a Bathing and Honoring Ceremony.” This work has drawn national at- tention and is a new evidence-based best practice, all of which started at the bedside by our own staff nurses who wanted to improve the dying experience for patients’ families. We have much to be proud of!! Happy Nurses Week … Herb Geary, MBA, BSN, RN, FACHE Vice President, Patient Care Services Chief Nursing Officer Cottage Health System 3 Magnet Component Committee Members Transformational Structural Leadership Empowerment Co-Chairs Jane Cook, Cara Gilligan, Sabine Co-Chairs Shelley Algeo, Diane Barkas, Rhonda Keller, Denise McDonald, Kim Bernstein, Tia Caldwell, Keleigh Chew, Linda Bacon Mary Meola Morales, Caroline Rosen, Nick Ellen Fenger, Dodi Gauthier, Shawn Herb Geary Carol H. Nelson Urton, Amy VandenHeuvel, Hodges, Jan Ingram, Gary Milgram, Amy Vanderputten and Edmund Roya Nassirpour, Gina Randall, Wroblewski Debra Rodgers, Kim Velasquez, Sue Weingartner and Kate Wilson Visionary Life-Long Learner/Teacher Courageous Commitment to Strategic Planner Community Influential Professionally Engaged Empowering Nurse Role Model Wow! What an exciting year! It has been an honor to be in our profession and to work in an organization that values and supports nursing in a substantial way. As the Nursing Magnet Program Coordinator, my role continues to evolve as we seek to incorporate the latest Magnet standards into the nursing culture here at CHS. I am delighted to see the growing level of profession- alism and pride in nursing. This was evident at the Magnet Quality Celebration held in August. More than 60 professional nursing posters from across the system highlighted quality outcomes and evidence-based prac- tices. The task of creating a professional poster was new to many nurses. It was clear that the challenge was accepted and the results were remarkable! I am fortunate to be involved in the dedicated work of each of the four Magnet Component Committees. Commitment to the Magnet Journey and the enhancement of nursing outcomes is evident during each meet- ing. It is exciting to witness the various processes used by these committees to identify goals and to create meaningful change in our organization. The ongoing support of the Magnet Journey by Herb Geary and Nursing Leadership demonstrates an aligned vision and commitment to excellence. Another significant achievement of the year included the nursing professional portfolios, completed by nearly 4 Nursing Excellence 2013 Exemplary Professional New Knowledge, Practice Innovations & Improvements Co-Chairs Karin deWitte, Jennifer Dunn, Julie Co-Chairs Marsha Baselice, Laura Canfield, Eggli, Jennifer Ferrick, Beverly Rebecca Chamberlin, Lindy Chavez, Darcy Keep Tokie Shynk Fernandez, Lori Ann Freedman, Jacki Cutroni, Nancy Hartfeld, Kelli Liz Lundquist Dan Thomas Angela Garner, Mary Gensler, Jennifer Jackson, Jen Keigley, Vicki Lekas, Sherrie Grimes Granger, Tegan Hannah, Daniela Lorie Loomis and Patti Wicklund Maaia, Danilyn McLaughlin, Aubrey Michel, Lindsay Picotte, Stella Riddell, Karen Rose, Julissa Valerjev, Colleen Wheeler and Jenn Wobig Passion for the Innovator Professional Practice Adventuresome Model Tolerant of Uncertainty Nurse/Patient Satisfaction Confident, Risk Taking Nurse-Sensitive Indicators Forward Thinking Interdisciplinary Influence Tech Savvy every nurse in the system. The portfolios clearly demonstrate our commitment to excellence with many nurses having returned to school to attain higher education; others have sought specialty certification, while others grow professionally through their involvement in a professional association. Finally, it was exciting to return to work from my maternity leave and hear about advances in nurs- ing research, including the publication of “Nursing Care at the Time of Death, a Bathing and Honoring Ceremony.” It is evident that we are continuing to strive for excellence in all that we do – we have the mo- mentum and we continue to aim high. If you have questions about the Magnet journey, I am here to assist! Sincerely, Jennifer Bower, MSN, RN Nursing Magnet Program Coordinator [email protected], 805-448-5941 (cell), x54641 Magnet Journey Cottage Health System 5 2013 Magnet Quality Celebration: A Vision of Success The Magnet Quality Celebration held August 13 was a great success! The event celebrated 60 professional Nursing post- ers displaying quality outcomes, research and information. The carnival-themed event kicked off at 0700 and was well attended into the evening and night, concluding at 0100. Information, food, fun and a sense of pride were abundant! L–R: Jennifer Bower, Hear Geary and Carol H. Nelson. Attendees were able to vote on the posters based on three criteria: Most Informative, Most Creative, and I Never Knew, “Wow!” The winners (below) presented their posters at the C3 Shared Governance event on October 17. They were also awarded a ribbon and special acknowledgment by Herb Geary. Special thanks to Herb Geary, the Magnet Component Committees and Magnet Steering Committee for sup- porting the event. Peds/PICU: Hugs Not Drugs: Using Outpatient Surgery: A Journey Birth Center: Implementing Skin-to- the Infant Immobilizer for MRI Through Outpatient Surgery from a Skin in the Operating Room Patient’s Perspective I Never Knew, Most Most “Wow!” Creative Informative 6 Nursing Excellence 2013 Nursing Posters For those who missed the event or would like to review the posters at their leisure, visit the Employee Portal under Care Giver Tools → Magnet Quality Celebration 2013. Education: Process Improvement Ongoing Nurse Competency Education: SBCH Med/Surg Update 1 Oak Park: Leadership Mediation Parish Nursing: Outreach Endo: EBUS TBNA CHS 1 Ridley-Tree: CNRN PEDS/PICU: Development of Guidelines Endo: The Effects of Hospital Admission for Pediatric Lab Draws 3 Oak Park: Fall Prevention and Reduction Status on Bowel Prep Before Colonoscopy: A Pilot Study PEDS/PICU: Hugs Not Drugs: Using the 3 Ridley-Tree: Call Light Study Infant Immobilizer for MRI Eye Center: Bone Maroow Biopsies 4S Ortho: Postoperative Ambulation QI: Data Communication Through Statit Improving the Mobility of Our Patients GVCH Subacute: Interdisciplinary Conference Team QI: Tracker Data Base Utilization 5 East: Overview of Services MICU: Charge and Resource Nurse SE: Clinical Ladder 5 East: Patient Satisfaction Council Supports Growth of Direct Care SE: Professional Nursing Certification 6C Oncology: Chemo TF Nurses as Transformational Leaders SE: Recognition 6C Oncology: Nursing Care at the Time of MICU: Pre-Hospital to Discharge Death Hypothermia Post-Cardiac Arrest SICU: Electronic Charge Nurse Audit: a Tool for Change CI: The Role of Nurses In Clinical NICU: Bubble CPAP Informatics SICU: Staff Self-Scheduling NICU: Neonatal ClABSI Prevention CRH: EBP SPD: The “Hole” Story NK: PHCT Scanner CRH: Enhanced Patient Care Through SWOT: The Effects of the Tortoise Improved Transdisciplinary Care NK: Research Excellence In Nursing Positioning System on Patient Comfort CRH: Nursing Shared Leadership NRU: SBCH Sedation RN: 5 Years and Still TL: Nursing Excellence: The Power of Evolving Nurses In Print CRH: Transdisciplinary Inpatient Rehabilitation Process OPS: Patient Perspective TL: Preventable Injuries and Safe Patient OR: Efficiency Productivity Improvement Handling Cath Lab & IR: Timing of Antibiotic Prophylaxis Project Using Lean Principles Trauma Services: mTBI Clinic Dialysis: CHF Re-Admission Rates PACU: Recovery of the Phase I Post Women’s Services: ACLS in the Perinatal Operative Patient During On Call Hours Patient EBP Magnet Poster CHS PPSU: Care Delivery System Women’s Services: MIC Implementation of ED: Sepsis Palliative Care: Improving Pain Critical Congenital Heart Disease ED: Zero Fury Management a Nurse Sensitive Quality Screening in the Newborn Nursery EP: NDNQI Indicator Women’s Services: Implementing Skin-to- Skin in the Operating Room EP: PPM Education: CRM (Simulation) Magnet Journey Cottage Health System 7 Transformational Leadership The Advisory Board Nurse Executive Center In April, Service Directors attended the Advisory Board’s Nurse Executive Conference, “Transforming Healthcare through Nursing,” in Dana Point, Calif. Based on the information presented, an on-site presentation was selected by the leadership team focusing on best prac- tice for achieving top-of-license nursing practice. The topic was presented by Joan Meadows, of the Advisory Board, to more than 60 CHS Clinical Managers, Clinical Nurse Coordinators and Educators. Her CHS Service Directors, L–R: Carol Henderson-Nelson, Tokie Shynk, Sherrie Grimes, talk focused on “Elevating the Impact of Denise McDonald, Linda Bacon, Liz Lundquist, Herb Geary and Dan Thomas. the Frontline Nurse.” Fit Stop The Fit Stop program provides informa- tion, education and assessments relevant to the increased risk of falling as we age. Aging baby boomers remain very active and a community-based fall assessment program such as Fit Stop meets with the active senior in the community and tailors education to their life situations. Personalized one-on-one education and take-home literature is provided by a trau- ma nurse practitioner, cardiac rehab nurs- es and volunteers from several schools of nursing. Front row, L–R: Conef Bardinas, Erin Debono, Hayley Wise and Anne Mitchell. Back row, L–R: Megan Swan, Juliette Fish, Liz Taylor-Linzey, Fit Stop empowers active seniors with Mike Maddelein, Joyce Rara, Anna Lerner, Maleny Gomez, Geneva information and encourages fitness and Brown and Samantha Peel. Not pictured: Nicole Huff, Christie Pimentel, safety. Marsha Griggs and Dr. Lisa Ferrigno. 8 Nursing Excellence 2013 Transformational Leadership “Identifies and communicates mission, vision and values, and asks for the involvement of the work group to achieve the vision.” Enhanced Tetraplegia Care Herb Geary, our CNO, led a team representing the Emergency Department, Critical Care, Med-Surg, Rehabilitation, Respiratory Care and Hospitality, to address the special needs of patients entering SBCH who have a pre-existing diagnosis of tetraplegia. Responding to concerns expressed to him by a long- term post spinal cord injury patient, Herb guided the team to develop protocols including an automatic consult for a physiatrist, regard- less of the point of entry into the system. The physical medicine consult addresses needs related to autonomic dysreflexia, therapy, and adaptive equipment such as a soft touch call light or the need for a specialty bed. A nurse-to- nurse consult with the rehabilitation nurses at Cottage Rehabilitation Hospital and the acute care nurse was also implemented to further address nursing needs unique to Enhanced Tetraplegia Care team, L–R: Dan Thomas, Paul Sherman the tetraplegic patient. The full pro- (RCP), Jo D’Ambrosio (Hospitality), Amy VandenHeuvel, Dr. Sharon tocols are on the Employee Portal Basham, Lorie Loomis and Tokie Shynk. in in the Caregiver Tools section. Taking the Longview: The Evolving Role of Nurse Leaders from the Bedside to the Boardroom This national conference includes state workforce entities that focus on addressing the nursing shortage within each state and contributes to the national effort to assure an ade- quate supply of qualified nurses to meet the health needs of the US population. Advancement of new and existing nurse workforce initiatives and best prac- tices based on nursing workforce research, workforce planning, work- force development and formulation of workforce policy, are presented. L–R: Donna Janega, Tokie Shynk, Amy Steinbinder (consultant) and Paula Gallucci. Transformational Leadership Cottage Health System 9 Step-by-Step Georgia Rutherford introduced the Step-by-Step weight loss program to Cottage Health System at Shared Governance C3. A challenge to lose 2,013 pounds systemwide over 12 weeks was issued and approximately 850 employees responded, form- ing more than 60 teams across all campuses. Thanks to Georgia’s leadership and enthusiastic passion for the program, CHS employees exceeded that number by losing a total of 3,350 pounds. Georgia continues to challenge us to participate in the Step- by-Step weight management process and provides ongoing support to those who reach out to her. She can be contacted at [email protected]. Georgia Rutherford Local Hero Darcy Keep was among 19 awardees honored by The Santa Barbara Independent’s 28th annual Local Heroes program. Darcy received this honor for her years of dedicated work orga- nizing and financially supporting the Annual Mental Health Arts Festival. The event is held annually during National Mental Illness Awareness Week in an effort to raise awareness and celebrate the achievements of those living with mental illness. Darcy serves on the Board of Directors of the Mental Wellness Center whose vision is to be a community force for education, advocacy, and practical supportive services which empower those affected by mental illness to live the fullest, most productive life possible. L–R: Maureen Mumaugh (artist) and Darcy Keep. Holiday Healing at the Table Meal times in psychiatric settings provide special opportunities. Sitting around a table for meals often encour- ages a more casual sharing than that of a group session. Last Christmas, Sarah Logsdon coordinated with Roman Tovar and Ivan Zuniga in Nutrition to come up with a delicious holiday buffet to be served to 5 East patients and their families. The first patients to arrive into the room were stunned and very thankful. Soon, the room was buzzing with conversation and good cheer. Sabine Keller, the charge nurse, encouraged and facilitated staff to join the patients in the dining room, which added to the therapeutic environment. 10 Nursing Excellence 2013
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