November 2011 Growing the success of Irish food & horticulture

261 Pages·2011·1.73 MB·English

by  Ciarán Ahern

Irish Foodservice Market Directory
November 2011
Growing the success of Irish food & horticulture
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CONTENTS
CONTENTS ............................................................................................................................................. 2
IRISH FOODSERVICE SECTOR ........................................................................................................... 6
Introduction .................................................................................................................................... 6
How to Use the Directory ............................................................................................................... 6
Methodology ................................................................................................................................... 7
KEY TRENDS AND DRIVERS ............................................................................................................ 10
FEEDBACK FROM INDUSTRY .......................................................................................................... 12
TOP TEN TIPS FOR 2012 ..................................................................................................................... 16
OPPORTUNITIES FOR IRISH PRODUCERS ..................................................................................... 18
FOODSERVICE OPERATORS ............................................................................................................ 22
FOODSERVICE MAP ........................................................................................................................... 24
COMMERCIAL CHANNELS ............................................................................................................ 26
QUICK SERVICE RESTAURANTS (QSR) ......................................................................................... 28
Abrakebabra / The Bagel Factory / GBK/ O’Briens Sandwich Bars / Yo Sushi / Chick King ...... 29
Eddie Rocket’s .............................................................................................................................. 33
Four Star Pizza ............................................................................................................................. 35
McDonald’s .................................................................................................................................. 37
Subway .......................................................................................................................................... 40
Supermac’s .................................................................................................................................... 43
FULL SERVICE RESTAURANTS (FSR) ............................................................................................ 46
Avoca Handweavers ...................................................................................................................... 47
Brambles ....................................................................................................................................... 50
Dunne & Crescenzi ....................................................................................................................... 52
Entertainment Enterprise Group .................................................................................................. 54
Fitzers Restaurants ....................................................................................................................... 57
Itsa… ............................................................................................................................................. 59
Kay’s FoodHall ............................................................................................................................. 62
Wagamama / Captain America’s .................................................................................................. 64
COFFEE SHOPS .................................................................................................................................... 66
Bagel Bar (The) ............................................................................................................................ 67
BB’s Coffee and Muffins ............................................................................................................... 69
Butlers Chocolate Café ................................................................................................................. 71
Esquires Coffee Houses ................................................................................................................ 73
Insomnia........................................................................................................................................ 75
Munchies Dining Ltd. .................................................................................................................... 77
Streat Cafés (The) ......................................................................................................................... 78
Zumo International Ltd ................................................................................................................. 80
HOTELS ................................................................................................................................................. 82
Carlton Group ............................................................................................................................... 83
Clarion Hotel Group ..................................................................................................................... 85
Dalata Management Services ....................................................................................................... 88
Doyle Collection ........................................................................................................................... 91
Limerick Strand Hotel ................................................................................................................... 93
Moran & Bewley’s Hotels ............................................................................................................. 96
PREM Group ................................................................................................................................ 98
Rezidor Hotel Group ................................................................................................................... 100

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LEISURE / EVENTS ........................................................................................................................... 104
Catering 365 ............................................................................................................................... 105
Dobbins Outdoor ........................................................................................................................ 106
Feast ........................................................................................................................................... 108
Fitzers Catering .......................................................................................................................... 110
Masterchefs Hospitality .............................................................................................................. 112
Mint Catering Munster ............................................................................................................... 114
The Right Catering Company ..................................................................................................... 116
With Taste ................................................................................................................................... 118
TRAVEL .............................................................................................................................................. 120
Aer Lingus Catering .................................................................................................................... 121
EFG Catering ............................................................................................................................. 123
Gate Gourmet Ireland ................................................................................................................. 125
HMSHost Ireland Ltd .................................................................................................................. 127
Irish Ferries ................................................................................................................................ 129
Rail Gourmet ............................................................................................................................... 131
SSP Ireland ................................................................................................................................. 133
INSTITUTIONAL (COST) CHANNELS ........................................................................................ 136
BUSINESS & INDUSTRY (B&I) ....................................................................................................... 138
ARAMARK Ireland...................................................................................................................... 139
Baxter Storey ............................................................................................................................... 142
Carroll Foodservices Limited ..................................................................................................... 144
Compass Group PLC .................................................................................................................. 146
Compass Group Ireland .............................................................................................................. 146
Corporate Catering Services Limited ......................................................................................... 150
Kylemore Services Group ........................................................................................................... 153
Premier Dining ........................................................................................................................... 155
Sodexo Ireland ............................................................................................................................ 157
HEALTH .............................................................................................................................................. 160
Health Service Executive ............................................................................................................ 161
GOVERNMENT CONTRACTS ......................................................................................................... 164
Defence Forces ........................................................................................................................... 165
Irish Prison Service..................................................................................................................... 167
OTHER ................................................................................................................................................. 170
Purchasing Solutions Ltd ............................................................................................................ 171
FOODSERVICE DISTRIBUTORS .................................................................................................. 172
Aghadowey Food Services .......................................................................................................... 173
Allied Foods ................................................................................................................................ 175
Asia Market ................................................................................................................................. 177
Atlantis Seafood Wexford Ltd. .................................................................................................... 179
B.D. Foods .................................................................................................................................. 181
Boyne Valley Group .................................................................................................................... 183
Brakes ......................................................................................................................................... 185
BWG Foodservice ....................................................................................................................... 187
Capitol Foods Ltd. ...................................................................................................................... 190
Catering Suppliers ...................................................................................................................... 192
Clona West Cork Foods .............................................................................................................. 194
Complete Cuisine ........................................................................................................................ 196
Corrib Foods ............................................................................................................................... 199
Cross Distribution ....................................................................................................................... 201
Crossgar Foodservice ................................................................................................................. 203
Dairyland Cuisine ....................................................................................................................... 207
Delicatessen Meat Supplies Ltd. ................................................................................................. 209
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Derrynaflan Foods Ltd ............................................................................................................... 211
Dublin Food Sales....................................................................................................................... 214
Euro Frozen Foods ..................................................................................................................... 216
Glanbia Consumer Foods ........................................................................................................... 219
Gleneely Foods ........................................................................................................................... 221
Hannan Meats Ltd....................................................................................................................... 223
Henderson Foodservice .............................................................................................................. 226
Ireland Food Limited .................................................................................................................. 229
J.A. Lumley & Sons Ltd. .............................................................................................................. 231
Kerryfresh ................................................................................................................................... 233
La Rousse Foods ......................................................................................................................... 235
Lynas Foodservice ...................................................................................................................... 236
Musgrave Foodservices Delivered .............................................................................................. 239
Odaios Foods Ltd ........................................................................................................................ 244
Pallas Foods ............................................................................................................................... 246
Sheridan’s Cheesemongers ......................................................................................................... 249
Sunshine Juice ............................................................................................................................. 251
Vanilla Venture Ireland .............................................................................................................. 253
Wild Orchard .............................................................................................................................. 255
CHOOSING A DISTRIBUTOR .......................................................................................................... 258
MANAGING A DISTRIBUTOR ......................................................................................................... 260

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IRISH FOODSERVICE SECTOR
Introduction

Now in its third year, Bord Bia‟s Irish Foodservice Market Directory aims to provide
a strong reference tool for producers either seeking to enter the foodservice sector, or
for those who are already well established and who want to increase their strategic
focus.
How to Use the Directory

The directory has been divided into channels ranging from commercial to institutional
(cost) catering, in an effort to help producers understand and target the channels most
appropriate for their own business.
The profiles contained in this directory concentrate on the larger chain operators,
focusing on channels identified as being of most relevance to producers. Distributors
profiled were identified by those operators as part of the research. While it does
provide a strong representation of the sector, this directory doesn‟t provide a complete
listing of Irish foodservice operators and distributors.
The first step for any producer considering supplying the foodservice sector is to
determine those channels that best suit their product range. It is unlikely that a
product range will suit all foodservice channels and therefore producers need to be
specific with regard to their target customers.
The foodservice channels are clearly set out within the directory and the profiles
contained within each will provide producers with a concise overview of the relevant
players. Operators and distributors emphasised that they do not wish to be „cold
called‟ by producers who have not undertaken research into their foodservice offering
and determined where opportunities may lie within their business.

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All producers should conduct considerable research (including site visits) before
making any approach to operators or distributors. This directory aims to provide the
first step in helping producers develop prospect lists for 2012.
Methodology

James Burke & Associates were appointed by Bord Bia to compile this directory. The
number of interviews undertaken per channel was as follows:

Commercial No. of profiles
o Quick Service Restaurants 5
o Full Service Restaurants 6
o Coffee Shops 10
o Hotels 8
o Leisure/Events 7
o Travel 7
Institutional
o Business and Industry 8
o Health 1
o Government 3

Telephone interviews were conducted with operators and distributors from the 2010
directory. These interviews were then edited, formatted and signed off by the relevant
operator/distributor. Each profile should only be taken as an indicator as it is not
possible to profile every detail of the business.
A small number of respondents felt that the 2010 profile was still an accurate
reflection of their businesses and in these instances the same profile has been
featured.
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Any new profiles included in the 2011 directory were based on data obtained via
initial telephone interviews, which was subsequently signed off by the relevant
industry contact.
While the profiles were signed off as being accurate at the time of going to print,
producers should conduct their own research before approaching any distributor or
operator as future changes may occur.
New to the 2011 directory is the “Feedback from Industry” section. Detailed
interviews took place with five CEO‟s of major foodservice operators and
distributors. Their vision for the next 12 months is set out over the following pages.

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