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Nordic Contributions in IS Research : 8th Scandinavian Conference on Information Systems, SCIS 2017, Halden, Norway, August 6-8, 2017, Proceedings PDF

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Susanne Stigberg Joakim Karlsen Harald Holone Cathrine Linnes (Eds.) Nordic Contributions 4 9 2 P in IS Research I B N L 8th Scandinavian Conference on Information Systems, SCIS 2017 Halden, Norway, August 6–8, 2017 Proceedings 123 Lecture Notes in Business Information Processing 294 Series Editors Wil M.P. van der Aalst Eindhoven Technical University, Eindhoven, The Netherlands John Mylopoulos University of Trento, Trento, Italy Michael Rosemann Queensland University of Technology, Brisbane, QLD, Australia Michael J. Shaw University of Illinois, Urbana-Champaign, IL, USA Clemens Szyperski Microsoft Research, Redmond, WA, USA More information about this series at http://www.springer.com/series/7911 Susanne Stigberg Joakim Karlsen (cid:129) Harald Holone Cathrine Linnes (Eds.) (cid:129) Nordic Contributions in IS Research 8th Scandinavian Conference on Information Systems, SCIS 2017 – Halden, Norway, August 6 8, 2017 Proceedings 123 Editors Susanne Stigberg Harald Holone ØstfoldUniversity College ØstfoldUniversity College Halden Halden Norway Norway Joakim Karlsen Cathrine Linnes ØstfoldUniversity College ØstfoldUniversity College Halden Halden Norway Norway ISSN 1865-1348 ISSN 1865-1356 (electronic) Lecture Notesin Business Information Processing ISBN 978-3-319-64694-7 ISBN978-3-319-64695-4 (eBook) DOI 10.1007/978-3-319-64695-4 LibraryofCongressControlNumber:2017948176 ©SpringerInternationalPublishingAG2017 Thisworkissubjecttocopyright.AllrightsarereservedbythePublisher,whetherthewholeorpartofthe material is concerned, specifically the rights of translation, reprinting, reuse of illustrations, recitation, broadcasting, reproduction on microfilms or in any other physical way, and transmission or information storageandretrieval,electronicadaptation,computersoftware,orbysimilarordissimilarmethodologynow knownorhereafterdeveloped. Theuseofgeneraldescriptivenames,registerednames,trademarks,servicemarks,etc.inthispublication doesnotimply,evenintheabsenceofaspecificstatement,thatsuchnamesareexemptfromtherelevant protectivelawsandregulationsandthereforefreeforgeneraluse. Thepublisher,theauthorsandtheeditorsaresafetoassumethattheadviceandinformationinthisbookare believedtobetrueandaccurateatthedateofpublication.Neitherthepublishernortheauthorsortheeditors give a warranty, express or implied, with respect to the material contained herein or for any errors or omissionsthatmayhavebeenmade.Thepublisherremainsneutralwithregardtojurisdictionalclaimsin publishedmapsandinstitutionalaffiliations. Printedonacid-freepaper ThisSpringerimprintispublishedbySpringerNature TheregisteredcompanyisSpringerInternationalPublishingAG Theregisteredcompanyaddressis:Gewerbestrasse11,6330Cham,Switzerland Preface The8thScandinavianConferenceonInformationSystems,SCIS2017,washostedby Østfold University College in Halden, Norway, during August 6–9, 2017. Lastyear’sthemefortheconferencewas“LivingintheCloud,”invitingpapersthat describe various aspects of the increased use of cloud-based systems, how this affects our lives, and how we as information systems scholars can design for this new para- digm. This year, we took this further by focusing on the so-called smart systems that prevail in many areas, from health systems to industry and education. As information systemsscholars,wehavearesponsibilityinthecontinueddigitalizationofoursociety. New technological innovations influence work processes, communication, leisure activities,andlifelonglearning.Toprovideanarena for discussinglarger questionsin this context, we selected “Challenging Smart” for this year’s conference. Not because we think “smart” systems are inherently problematic, but because the term “smart technology”isoftenuseduncritically.Ourcommunityhasaresponsibilitytoaskthese questions, in the design, implementation, and adaptation in organizations. What does “smart technologies” mean in different contexts? For whom is the technology smart? In what way is it smart? What should we expect from the organi- zations and businesses involved in this development, and what does it mean to be a resident in a smart society? Wereceived32submissionsandaccepted11ofthese,leadingtoafinalacceptance rateof35%.Eachsubmissionwasassignedaminimumoftwoexternalreviewersanda primary reviewer, who provided a meta-review; final decisions were taken using a combination of all of these reviews. The keynote speakers at the conference were Hanne Cecilie Geirbo from the University of Oslo and Per-Anders Hillgren from Malmö University. SCIS 2017 was held in conjunction with the 40th annual Information Systems Research Seminar in Scandinavia, IRIS 40. We would like to thank all supporters and sponsors of this conference, the reviewers, organizers, Program Committee members, authors, and others who have helped make this possible. June 2017 Susanne Stigberg Joakim Karlsen Cathrine Linnes Harald Holone The original version of this book was revised: Contents were corrected throughout the chapter. The erratum is available at http://link.springer. com/10.1007/978-3-319-64695-4_12 Organization Program Chairs Susanne Stigberg Østfold University College, Norway Joakim Karlsen Østfold University College, Norway Program Committee Mikko Ahonen University of Tampere, Finland Bendik Bygstad University of Oslo, Norway Klaudia Carcani Østfold University College, Norway Ricardo Colomo-Palacios Østfold University College, Norway Abdolrasoul Habibipour Luleå University of Technology, Finland Louise Harder Fischer University of Copenhagen, Denmark Heidi Hartikainen University of Oulu, Finland Harald Holone Østfold University College, Norway Anna Sigridur Islind Högskolan Väst, Sweden Alexander Moltubakk University of Oslo, Norway Kempton Ditte Kolbæk Aalborg Universitet, Denmark Olli Korhonen University of Oulu, Finland Pentti Launonen Aalto University, Finland Susanne Lindberg Högskolan i Halmstad, Sweden Cathrine Linnes Østfold University College, Norway Christian Madsen University of Copenhagen, Denmark Amir Mohagheghzadeh University of Gothenburg, Sweden Petter Nielsen University of Oslo, Norway Arto Ojala University of Jyväskylä, Finland Daniel Rudmark RISE Viktoria, Sweden Markus Salo University of Jyväskylä, Finland Line Silsand Norwegian Centre for E-health Research, Norway Lise Tordrup Heeager Aarhus University, Denmark Polyxeni Vassilakopoulou University of Agder, Norway Parvaneh Westerlund Luleå University of Technology, Finland Egil Øvrelid University of Oslo, Norway Contents Leading Digital Transformation: The Scandinavian Way . . . . . . . . . . . . . . . 1 Bendik Bygstad, Hans-Petter Aanby, and Jon Iden Software Complexity and Organization of Firms’ Offshoring Activities . . . . . 15 Arto Ojala, Eriikka Paavilainen-Mäntymäki, Ning Su, and Kalle Lyytinen Exploring Factors Influencing Participant Drop-Out Behavior in a Living Lab Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Abdolrasoul Habibipour, Ali Padyab, Birgitta Bergvall-Kåreborn, and Anna Ståhlbröst Technostress and Social Networking Services: Uncovering Strains and Their Underlying Stressors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 Markus Salo, Henri Pirkkalainen, and Tiina Koskelainen Like, Share and Follow: A Conceptualisation of Social Buttons on the Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54 Jan Ljungberg, Dick Stenmark, and Fahd Omair Zaffar Principles for Enabling Deep Secondary Design . . . . . . . . . . . . . . . . . . . . . 67 Jan Pries-Heje and Magnus Rotvit Perlt Hansen Service Interaction Flow Analysis Technique for Service Personalization. . . . 83 Olli Korhonen, Anna-Liisa Syrjänen, Marianne Kinnula, Minna Isomursu, and Kari Kuutti Accelerated Tuning of Platform Boundary Resources. . . . . . . . . . . . . . . . . . 98 Amir Mohagheghzadeh and Daniel Rudmark “Maybe Some Learn It the Hard Way”: A Nexus Analysis of Teachers Mediating Children’s Online Safety. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111 Heidi Hartikainen, Netta Iivari, and Marianne Kinnula Wickedness in Design of e-Health Systems for People Diagnosed with Schizophrenia . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125 Susanne Lindberg XII Contents The ‘Holy Grail’ of Interoperability of Health Information Systems: Challenges and Implications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140 Line Silsand Erratum to: Nordic Contributions in IS Research. . . . . . . . . . . . . . . . . . . . . E1 SusanneStigberg,JoakimKarlsen,HaraldHolone,andCathrineLinnes Author Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155

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