Non-Profit Organizations: Real Issues for Public Administrators

292 Pages·2015·3.94 MB·English

by  Nicolas A. Valcik

Non-Profit Management V
a
lc
ik American Society for Public Administration
Packed with case studies and ripped-from-the-headlines examples, Non-Profit
•
Organizations: Real Issues for Public Administrators introduces critical B Series in Public Administration and Public Policy
e
issues commonly encountered when managing non-profit organizations and n
a
gives you the tools to develop policies and procedures to meet the challenges v
id
that arise when these issues occur. The authors use the case study methodology e
s
to explore decision-making issues and provide potential solutions. It provides • NON-PROFIT

S
an applied framework to use when managing a non-profit organization. c
r
u
t
o
The book provides case studies that range from unethical behavior to poor n
operational decisions to illegal activities in non-profit organizations. The
ORGANIZATIONS
authors discuss events in phases and then identify what issues should concern
N
the administrator and potential solutions to each phase of a case study. In
O
addition, many of the case studies address more than one issue that threatened
an organization’s finances and its credibility to its stakeholders and the public. N
- Real Issues for
Features
P
• Includes examples from a variety of notorious cases for practitioners R Public Administrators
and students to discuss and resolve
O
• Utilizes the case study methodology to provide students and
F
practitioners with decision-making issues
I
T
• Provides an applied framework for issues to consider when managing
a non-profit organization
O
Using the information in this book, you can create a checklist of issues that will
R
help you and your organization avoid scandals or alleged criminal activity, and
G
better defuse fallout if an incident occurs. It gives you a “safe” environment in
which to “live” through a case study without suffering the consequences of lost A
resources, assets, or worse, public trust, for your organization in reality. N
I
Z
A
T
I Nicolas A. Valcik
O
N
Teodoro J. Benavides
S
American Society for Public Administration
Kimberly Scruton
K16590
Series in Public Administration and Public Policy
ISBN: 978-1-4665-7232-4
6000 Broken Sound Parkway, NW 90000
Suite 300, Boca Raton, FL 33487
711 Third Avenue
New York, NY 10017
an informa business
2 Park Square, Milton Park 9 781466 572324
www.crcpress.com Abingdon, Oxon OX14 4RN, UK
w w w. c r c p r e s s . c o m
K16590 cvr mech.indd 1 3/13/15 2:06 PM

NON-PROFIT
ORGANIZATIONS
Real Issues for
Public Administrators

American Society for Public Administration
Series in Public Administration and Public Policy
NON-PROFIT
ORGANIZATIONS
Real Issues for
Public Administrators
Nicolas A. Valcik
Teodoro J. Benavides
Kimberly Scruton
CRC Press
Taylor & Francis Group
6000 Broken Sound Parkway NW, Suite 300
Boca Raton, FL 33487-2742
© 2015 by Taylor & Francis Group, LLC
CRC Press is an imprint of Taylor & Francis Group, an Informa business
No claim to original U.S. Government works
Version Date: 20150223
International Standard Book Number-13: 978-1-4665-7233-1 (eBook - PDF)
This book contains information obtained from authentic and highly regarded sources. Reasonable
efforts have been made to publish reliable data and information, but the author and publisher cannot
assume responsibility for the validity of all materials or the consequences of their use. The authors and
publishers have attempted to trace the copyright holders of all material reproduced in this publication
and apologize to copyright holders if permission to publish in this form has not been obtained. If any
copyright material has not been acknowledged please write and let us know so we may rectify in any
future reprint.
Except as permitted under U.S. Copyright Law, no part of this book may be reprinted, reproduced,
transmitted, or utilized in any form by any electronic, mechanical, or other means, now known or
hereafter invented, including photocopying, microfilming, and recording, or in any information stor-
age or retrieval system, without written permission from the publishers.
For permission to photocopy or use material electronically from this work, please access www.copy-
right.com (http://www.copyright.com/) or contact the Copyright Clearance Center, Inc. (CCC), 222
Rosewood Drive, Danvers, MA 01923, 978-750-8400. CCC is a not-for-profit organization that pro-
vides licenses and registration for a variety of users. For organizations that have been granted a photo-
copy license by the CCC, a separate system of payment has been arranged.
Trademark Notice: Product or corporate names may be trademarks or registered trademarks, and are
used only for identification and explanation without intent to infringe.
Visit the Taylor & Francis Web site at
http://www.taylorandfrancis.com
and the CRC Press Web site at
http://www.crcpress.com
Nicolas Valcik dedicates this book to James E. Valcik.
Teodoro Benavides dedicates this book to his grandfather Teodoro J. Benavides.
Kimberly Scruton dedicates this book to Dennis,
Kiden, and Kolby Scruton, with love.

Contents
Foreword ......................................................................................................xix
Preface ..........................................................................................................xxi
Acknowledgments .....................................................................................xxiii
About the Authors .......................................................................................xxv
SeCtion i intRoDUCtion
1 Basic Concepts and Issues of Non-Profit Organizations ........................3
What Is a Non-Profit Organization? ............................................................3
History of Non-Profit Organizations in the United States ...........................6
Recorded Policies and Procedures ................................................................6
Proper Documentation for 501(c)(3) Status ..................................................7
Controls over Financing ...............................................................................8
Financing .....................................................................................................9
Mission ......................................................................................................10
Vision ........................................................................................................10
Organizational Framework ........................................................................10
Membership and Client Documentation ...................................................11
Recruitment/Marketing Drives ..................................................................11
Donors .......................................................................................................12
Infrastructure Needs ..................................................................................12
Size of a Non-Profit Organization ..............................................................13
Volunteers ..................................................................................................13
Appointed Positions ...................................................................................13
Financial Reserves ......................................................................................13
Conference Planning .................................................................................14
Controls over Personnel .............................................................................15
vii
viii ◾ Contents
SeCtion ii PUBLiC ReLAtionS iSSUeS
2 Boy Scouts of America — Atheist Court Case — 1990 ........................19
Phase I — Situation ...................................................................................19
Potential Issues for Public Relations ..................................................20
Phase II — First Issue ................................................................................21
Potential Issues for Public Relations ..................................................22
Phase III — Second Issue ..........................................................................22
Potential Issues for Public Relations ..................................................23
Phase IV — Future Plans ...........................................................................23
Phase V — Resolution and Conclusion......................................................24
3 Boy Scouts of America — Gay Scoutmaster Court Case — 2000 ........25
Phase I — Situation ...................................................................................25
Potential Issues for Public Relations ..................................................26
Phase II — First Issue ................................................................................27
Potential Issues for Public Relations ..................................................28
Phase III — Second Issue ..........................................................................28
Potential Issues for Public Relations ..................................................30
Phase IV — Third Issue .............................................................................30
Potential Issues for Public Relations ..................................................31
Phase V — Resolution and Conclusion......................................................31
4 Alcoholics Anonymous — Midtown AA Scandal — 2007 ...................33
Phase I — Situation ...................................................................................33
Potential Issues for Public Relations, Civil Litigation, and
Criminal Charges ............................................................................34
Phase II — First Issue ...............................................................................34
What Could the Advisory Board Do? ...............................................35
Phase III — Second Issue ..........................................................................36
Relationships with Religious Organizations ......................................36
Phase IV — Third Issue .............................................................................37
Does the Advisory Board Really Want to Know? ..............................37
Recommendations and Concluding Remarks ............................................38
5 United Network for Organ Sharing — Falsifying Lists of Patients
Needing Organs — 2008 ......................................................................39
Phase I — Situation ...................................................................................39
Potential Issues for Public Relations .................................................40
Phase II — First Issue ...............................................................................40
Potential Issues for Public Relations ..................................................41
Phase III — Second Issue .........................................................................42
Potential Issues for Public Relations ..................................................43
Phase IV — Resolution and Conclusion ....................................................43