N I M B L E N I M B L E Thinking Creatively in the Digital Age R O B I N L A N D A Adams Media An Imprint of Simon & Schuster, Inc. 57 Littlefield Street Avon, Massachusetts 02322 Copyright © 2015 by Robin Landa All rights reserved, including the right to reproduce this book or portions thereof in any form whatsoever. For information address Adams Media Subsidiary Rights Department, 1230 Avenue of the Americas, New York, NY 10020. ADAMS MEDIA, HOW Books, and colophons are trademarks of Simon & Schuster, Inc. For information about special discounts for bulk purchases, please contact Simon & Schuster Special Sales at 1-866-506-1949 or [email protected]. The Simon & Schuster Speakers Bureau can bring authors to your live event. For more information or to book an event contact the Simon & Schuster Speakers Bureau at 1-866-248-3049 or visit our website at www.simonspeakers.com. Manufactured in the United States of America 10 9 8 7 6 5 4 3 2 1 Library of Congress Cataloging-in-Publication Data has been applied for. ISBN 978-1-4403-3757-4 ISBN 978-1-5072-0464-1 (ebook) Many of the designations used by manufacturers and sellers to distinguish their products are claimed as trademarks. Where those designations appear in this book and Simon & Schuster, Inc., was aware of a trademark claim, the designations have been printed with initial capital letters. Cover designed by Max Friedman Interior designed by Claudean Wheeler Dedication For Hayley, my favorite nimble thinker. Acknowledgments I humbly thank and am indebted to Denise Anderson, Mark Avnet, Liz Blazer, Paula Bosco, Stefan G. Bucher, Kill Cooper, Kaila Edmondson, Dave Glass, Dr. Peter Gray, Scott Francis, Max Friedman, Rei Inamoto, Dr. Mizuko Ito, Sarah Nelson Jackson, Jean-Marc Joseph, Matt Lyon, Denyse Mitterhofer, Mariko Oda, Amy Owen, Josh Owen, Payam, PJ Pereira, Tish Scolnik, Jennifer Sterling, Ashley Stewart, Brian Storm, Patrick Sutherland, Dr. Jeffrey H. Toney, Ria R. Venturina, Steve Vranakis, Jessica Walsh, John Weigele, and Claudean Wheeler for their excellent and generous contributions to this book. At Kean University, I would like to express my gratitude to Dr. Dawood Farahi, President; Dr. Jeffrey H. Toney, Provost and Vice President of Academic Affairs; Prof. Rose Gonnella, Executive Director of the Robert Busch School of Design; Dr. Susan Gannon, Office for Research and Sponsored Programs; the Release Time for Research committee for the re- search grant; and all of my other esteemed colleagues. I would also like to thank my dear Robert Busch School of Design stu- dents, who deserve nothing less than nimble pedagogy. I hope I have in- spired and provided the tools for lifelong learning. And finally—loving thanks to my husband Dr. Harry Gruenspan and our darling daughter Hayley. CONTENTS INTRODUCTION EMBRACING THE NEW CHALLENGES..............................................1 CHAPTER 01. THINKING CREATIVELY...........................................................................6 THE CHALLENGE......................................................................................6 DELIVERABLES.........................................................................................9 CHAPTER 02. THE NEW CREATIVITY PREP SCHOOL...........................................14 WORKING BACKWARDS THROUGH PROBLEM FINDING AND DECONSTRUCTION................................................................................14 PROBLEM-FINDING PROMPTS..............................................................15 CHAPTER 03. THINKING ACTIVELY................................................................................29 CRITICAL THINKING...............................................................................29 SOLVING PROBLEMS..............................................................................33 CHAPTER 04. STORY: CRAFTING NARRATIVE EXPERIENCES IN THE AGE OF DIGITAL CONTENT................................................39 THE NEW CHALLENGE...........................................................................39 STORYTELLING BY DESIGN....................................................................42 CHAPTER 05. STAYING NIMBLE.......................................................................................57 FAST AND FEARLESS...............................................................................57 LET’S PLAY..............................................................................................58 CHAPTER 06. INTERVIEWS .................................................................................................75 MARK AVNET...........................................................................................76 LIZ BLAZER.............................................................................................82 DR. PETER GRAY.....................................................................................87 DAVE GLASS AND KILL COOPER...........................................................92 REI INAMOTO..........................................................................................97 DR. MIZUKO ITO....................................................................................101 SARAH NELSON JACKSON....................................................................108 JOSH OWEN............................................................................................114 PJ PEREIRA..............................................................................................119 TISH SCOLNIK........................................................................................124 BRIAN STORM.........................................................................................127 STEVE VRANAKIS...................................................................................135 JESSICA WALSH.....................................................................................140 INTRODUCTION EMBRACING THE NEW CHALLENGES “Complacency is the number one killer of creativity. Keep moving.” —STEVE VRANAKIS, Executive Creative Director, Creative Lab, Google How does one flourish in design today? How does one avoid becoming a person who is out of place, an anachronistic thinker, a fogy—or perhaps worse, someone with limited scope or capabilities? Technology is progressing rapidly. That’s not a qualitative statement— it’s a fact. Very soon cars that drive themselves will transport us and most of us will be sporting wearable computers. All the rapid technological changes have altered the nature of work, people’s habits and consequent- ly what designers need to be able to do. In the ages past, life was short and art was long. Today, life is long and tech is short. Employers want to hire nimble thinkers: people who are not only con- tent experts but who also are agile in adapting to new technology and new directions in their fields. With rapid technological changes and globaliza- tion, the ability to think creatively and strategically is crucial. These nimble thinkers not only keep up, but they also better serve people by sharpening their thinking. Steve Vranakis, Executive Creative Director, Creative Lab, Google, believes that “technology combined with creativity can be used as a force for good and allow for people to come up with ideas that change the world.” 1