New Global Perspectives on Industrial Engineering and Management: International Joint Conference ICIEOM-ADINGOR-IISE-AIM-ASEM

343 Pages·2019·7.68 MB·English

by  Josefa Mula

Lecture Notes in Management and Industrial Engineering
Josefa Mula · Rafael Barbastefano 
Manuel Díaz-Madroñero · Raúl Poler
Editors
New Global
Perspectives
on Industrial
Engineering and
Management
International Joint Conference
ICIEOM-ADINGOR-IISE-AIM-ASEM
Lecture Notes in Management and Industrial
Engineering
Series editor
Adolfo López-Paredes, Valladolid, Spain
This book series provides a means for the dissemination of current theoretical and
appliedresearchintheareasofIndustrialEngineering&EngineeringManagement.
The latest methodological and computational advances that both researchers and
practitionerscanwidelyapplytosolvenewandclassicalproblemsinindustriesand
organizations constitute a growing source of publications written for and by
our readership.
The aim of this book series is to facilitate the dissemination of current research in
the following topics:
(cid:129) Strategy and Enterpreneurship;
(cid:129) Operations Research, Modelling and Simulation;
(cid:129) Logistics, Production and Information Systems;
(cid:129) Quality Management;
(cid:129) Product Management;
(cid:129) Sustainability and Ecoefficiency;
(cid:129) Industrial Marketing and Consumer Behavior;
(cid:129) Knowledge and Project Management;
(cid:129) Risk Management;
(cid:129) Service Systems;
(cid:129) Healthcare Management;
(cid:129) Human Factors and Ergonomics;
(cid:129) Emergencies and Disaster Management; and
(cid:129) Education.
More information about this series at http://www.springer.com/series/11786
Josefa Mula Rafael Barbastefano
(cid:129)
í ñ ú
Manuel D az-Madro ero Ra l Poler
(cid:129)
Editors
New Global Perspectives
on Industrial Engineering
and Management
International Joint Conference
ICIEOM-ADINGOR-IISE-AIM-ASEM
123
Editors
Josefa Mula Manuel Díaz-Madroñero
ResearchCentreonProductionManagement ResearchCentreonProductionManagement
andEngineering(CIGIP) andEngineering(CIGIP)
Escuela PolitécnicaSuperiordeAlcoy Escuela PolitécnicaSuperiordeAlcoy
Universitat PolitècnicadeValència Universitat PolitècnicadeValència
Alcoy, Alicante Alcoy, Alicante
Spain Spain
Rafael Barbastefano RaúlPoler
Brazilian Association ofProduction ResearchCentreonProductionManagement
Engineering—ABEPRO andEngineering(CIGIP)
RiodeJaneiro, Brazil Escuela PolitécnicaSuperiordeAlcoy
Universitat PolitècnicadeValència
Alcoy, Alicante
Spain
ISSN 2198-0772 ISSN 2198-0780 (electronic)
Lecture Notesin ManagementandIndustrial Engineering
ISBN978-3-319-93487-7 ISBN978-3-319-93488-4 (eBook)
https://doi.org/10.1007/978-3-319-93488-4
LibraryofCongressControlNumber:2018944335
©SpringerInternationalPublishingAG,partofSpringerNature2019
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Preface
ItisanhonortopresentaselectionofpapersthatwereacceptedattheInternational
Joint Conference—ICIEOM-ADINGOR-IISE-AIM-ASEM (IJC 2017).
This Joint Conference is a result of an agreement among Asociación para el
desarrollodelaIngenieríadeOrganización(ADINGOR),AssociaçâoBrasileirade
Engenhariade Produçâo(ABEPRO), InstituteofIndustrialandSystems Engineers
(IISE), European Academy for Industrial Management (AIM), and American
Society for Engineering Management (ASEM). The conference was organized by
the Research Center on Production Management and Engineering (CIGIP) at
Universitat Politècnica de València, Spain.
The International Joint Conference (IJC2017)’s motto was “New Global
Perspectives on Industrial Engineering and Management.” The mission of the
conferencewastopromotelinksbetweenresearchersandpractitionersfromdifferent
branches, to enhance an interdisciplinary perspective of industrial engineering and
management.
The contributions of this book have been organized in seven parts:
– Strategy and Entrepreneurship
– OR, Modelling, and Simulation
– Logistics, Production, and Information Systems
– Quality and Product Management
– Knowledge and Project Management
– Service Systems
– Education
Strategy and entrepreneurship contributions are, mainly, oriented to capacity
planning, product development, innovation, energy sources, and operation resour-
ces. Operation research, modeling, and simulation proposals are focused on the
perception of users, quality of life, expenditures on education, drayage problems,
demand variability, city resilience, investment valuation, security policies and
recycling, among others. Logistics, production, and information systems papers
address reverse logistics, risk identification, value stream mapping, maintenance
management, health chains, additive manufacturing, timetable planning, disaster
v
vi Preface
management, Arduino and RFID, supply chain uncertainty and ecodesign. Quality
and product management consider aspects related to competitive priorities, design
thinking, total productive maintenance, water consumption, and lean manufactur-
ing.Knowledgeandprojectmanagementcontemplatetopicsregardinghiddencosts
in offshoring and project portfolio selection, among others. Service systems are
focused on health delivery scheduling and culture of hospital quality. Finally,
educationcontributionsanalyzethetechnologytransferoutputsversuspublications
and evaluation rubrics.
Alcoy, Alicante, Spain Josefa Mula
Rio de Janeiro, Brazil Rafael Barbastefano
Alcoy, Alicante, Spain Manuel Díaz-Madroñero
Alcoy, Alicante, Spain Raúl Poler
September 2017
Organizing Committee
Chair
Raúl Poler, Universitat Politècnica de València
Co-Chair
Manuel Díaz-Madroñero, Universitat Politècnica de València
Members
Marlene Amorim, Universidade de Aveiro
Milton Vieira Junior, ABEPRO
J. Carlos Prado, ADINGOR
Jayant Rajgopal, IISE
Giovanni Mummolo, AIM
Geert Letens, ASEM
Rui Lima, Universidade do Minho
International Secretariat
Gabriela Olivato, ABEPRO
Local Organising Committee
Chair
Raquel Sanchis, Universitat Politècnica de València
Inmaculada Cano, Universitat Politècnica de València
Julio Lajara, Universitat Politècnica de València
vii
viii OrganizingCommittee
Scientific Committee
Chair
Josefa Mula, Universitat Politècnica de València
Co-chair
Rafael Barbastefano, ABEPRO
Members
Beatriz Andrés (Chair of the Doctoral Symposium), Universitat Politècnica de
València
Manuel Díaz-Madroñero, Universitat Politècnica de València
Raúl Poler, Universitat Politècnica de València
Ruth Carrasco, ADINGOR
Adolfo López, ADINGOR
Carlos Eduardo Sanches da Silva, ABEPRO
Jochen Deuse, AIM
Robert Minovski, AIM
Krzyzstof Santarek, AIM
Pedro Cunha, AIM
Peter Plapper, AIM
Jan Ola Strandaghen, AIM
Marlene Amorim, Universidade de Aveiro
Carlos Ferreira, Universidade de Aveiro
Rui Lima, Universidade de Minho
Julie Drzymalski, IISE
Yuval Cohen, IISE
Suzie Long, ASEM
Jose Marcelo Cestari, ASEM
Contents
Part I Strategy and Enterpreneurship
Long Term Capacity Planning: The Comparison Between the Net
Present Value, Return on Investment and Unitary Cost for Scale
Analysis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
A. Santa Catarina
Investigating the Impact of Process Innovation Over Profitability
and Productivity: A Food Sector Application. . . . . . . . . . . . . . . . . . . . . 13
B. Felekoglu and S. Ozmehmet Tasan
The Importance of Using Alternative Energy Sources
Within a New Global Perspective. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Mario F. Mello, Eudes V. Santos, Marcos M. Falkembach,
Cristina Pasqualli and Michele Siben
Strategies Adopted by Social Enterprises to Overcome Operations
Resources Constraints: The Case of Vintage for a Cause. . . . . . . . . . . . 31
L. Ávila, M. Amorim and L. Ferreira
Developing a Scale to Measure Quality in Public Transport
Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
J. C. V. Soares, V. F. Paula, V. B. Brandão, M. A. de Souza
and A. S. S. Neto
A Model and a Methodology for the Systematization of Continuous
Improvement of Logistics Processes in World-Class Companies . . . . . . 47
P. Afonso and E. Fertuzinhos
Part II OR, Modelling and Simulation
Mapping the Perception of Users as the Usability of Smartphones:
Benchmarking Features Through the Borda Count Method . . . . . . . . . 57
M. Santos, T. Silva, C. Gomes, J. Vieira and R. Walker
ix